Hotter Water Heaters responded to my request for quote immediately at like 11:30 pm on Thursday,…read morewith a very reasonable quote, and was able to fit me in on Friday (even though they were going on vacation that weekend)! Hakim arrived on time with his son and they were super helpful and friendly, and answered every question I had. They pointed out the issues with the previous installation and fixed these hacks. You can tell that Hakim really knows what he's doing! The water heater replacement job was completed quickly and professionally, and they cleaned up everything afterwards. He gave me the link to register the water heater for the warranty. Everything was easy and looks great. Highly recommend!

Fantastic work! These guys restored my faith that there are still businesses that truly care about…read moreproviding excellent customer service. Hakim and his son had to replace my water heater due to an internal leak. He went through and explained why it can't be fixed and what I can do in the future two best maintain the longevity of my water heater. He took the time to do a great job with the installation and working around some physical obstacles that made the replacement challenging. After the job is done, he even took the time to explain to me the details of my warranty, and ensure that while I registered my extended warranty, he stood by me, patiently, ensuring that it gets done so that there would not be any issues moving forward lastly, he went above and beyond, and showed me how much water pressure my house was getting, and where to locate my main water line from the city. All in all, I had a great experience and would definitely come back to them again as I did 10 years ago, they also have the best prices compared to three other local companies.

"The technician, Lee, was very good. He explained what he was going to do before he started…read moreworking. He also took pictures before and after. He also discussed options, "what if" and what to expect. The van is loaded with equipment and parts seemingly able to fix any plumbing problem. Lee was personal, cheerful and professional. He knows what he is doing." It all started when I received a call this morning from who I think is Laurie. She was cheerful, understandable and very easy to work with. Lee and Laurie gave me a favorable impression of Harris Water Heaters. Very good. I would do business directly with them.

The technician Joseph explained everything in details. He is very professional in terms of…read moreknowledge and installation.

I called Oakland Rooter and Plumbing last minute midday Saturday because the bathtub at my property…read morewasn't draining. We had another company's plumber snake the bathtub, but unfortunately, it didn't solve the problem. Oakland Rooter and Plumbing was immediately able to get someone out to the property within just a few hours. Eddie came out, assessed the issue, and recommended snaking the bathtub again. Within an hour, he was able to clear a hairball from the pipe and get the bathtub draining properly again! We were initially worried that there might be a broken pipe, so we were very relieved that Eddie was able to resolve the issue so quickly. Huge thank you to Eddie and Oakland Rooter and Plumbing! I really appreciated the clear communication, quick response, availability on such short notice, and professionalism. We will definitely be reaching out again for future plumbing services!

After 3 years from the last time Oakland Rooter helped me, my kitchen sink had a very slow drain…read more Will had it fixed and while testing the sink and pipes below, he discovered that my pipe was about to break. Sure enough, it was definitely on its way out. He went to Home Depot and got all new parts. This made the repair expensive but not as expensive as a separate visit. He discounted the price of the repairs since he was already there. These guys are honest and dependable. Right on time and very clear on what he was going to do and had me verify when completed. Very professional!!!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Repair Date: Week of 09/22/2026…read more Review: After reaching out to numerous plumbing companies, JC Green Plumbing was the only company committed to taking on my commercial plumbing job. Jesus and his crew started the job the same afternoon, worked well into the evening and finished the job the following afternoon. Professional grade service which was well appreciated in this day and age. Cons: NONE at all! Would I Reuse and Recommend: A solid YES! Will be saving JC Green Plumbing in my Rolodex for future commercial and industrial needs.

I highly recommend JC Green Plumbing! I had an underground main water line leak that was causing…read morewater to bubble up near the main and come up through the expansion joints in my my driveway concrete. EBMUD verified it was on my private side, and JC Green Plumbing came out incredibly fast to help. They were professional, honest, and very communicative. They did an exploratory dig to find the actual source of the leak, which was hidden in the dirt bed near my house. Because it was an easier fix in the soil, they worked with me on the pricing and did the entire repair for a very fair rate. They fixed the line perfectly without touching my concrete driveway. If you need an honest, independent, local plumber in the East Bay, call them!

Our water heater gave out on Sunday. Beni and his son Jacob did a fantastic job replacing our water…read moreheater within 24 hours of contacting them. We highly recommend them. They also installed a recirculation system to warm up our water faster. Excellent work! Many thanks. Well done, guys!

Accomplish Water Heater Service provides exceptional value. We recently had them replace our old…read moreunit with a tankless water heater featuring a recirculation system. They completed the installation professionally, and the work area was left spotless. Highly recommended!

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

We just had a water Heater replacement. This is the second time we've used this company…read more Just like the first time they are professionals. Courteous, on time and knowledgeable. We highly recommend.

Customer Service: 5-Stars Inspection and Knowledge: 5-Stars…read moreProfessionalism and Punctuality: 5 Stars Overall Rating: 5-Stars Payless Water Heaters & Plumbing provided stellar service and replacement of our 16 year-old water heater. We needed an urgent replacement of our gas water heater as we are expecting and hosting guests and needed hot water immediately. I called their customer service line to schedule an appointment and they were able to solve our problem right away. I called yesterday afternoon and Jessica was able to schedule an appointment for service first thing in the morning the next day. Luis B. arrived on time, was extremely professional and knowledgeable, and was able to diagnose the issue right away. After identifying the problem, I let him know we needed hot water as soon as possible for our guests we are hosting. He acknowledged my situation and confidently assured me that hot water would be restored. Luis B. walked me through the problem, provided solutions with great knowledge, and shared several options for replacement of the water heater. He gave me choices on how to move forward and was able to answer any questions I had about the packages they offer. Once I made my decision, he quickly went to work to replace our old unit. He was extremely professional, performed clean and precise work, was communicative throughout the whole process, and was very fast to solve our problem. Luis B. was in and out and completed the job within an hour and a half. Overall, from initial phone call to final completion of the water heater replacement, the service was amazing. The whole experience was professional, understanding, effortless, and true to expectations by completing the job within 18 hours of calling them. They provided an outstanding experience and service at a fair price and I would highly recommend Payless Water Heaters to everyone. See the work for yourself in the pictures. Thank you to Luis B. and the Payless Water Heaters team! JP

I woke up to water flowing out my garage door and I knew that I wasn't going to drive into work…read morethat morning. I called Payless Water Heaters at 6am and they scheduled a technician to arrive between 8 -10am. They called promptly at 8 and told me that Joel would arrive at 8:30 and provided me with a picture for easy identification. Joel was very knowledgable, friendly and confident that he could help resolve the situation and install a brand new water heater immediately. His work was efficient and tidy. Not only did he install the new water heater very well, I was able to get to work by lunchtime. Payless helped me resolve a big issue and let me get to work and not loose an entire day to dealing with a broken water heater. Great experience!

Eduardo came to replace our dead hot water heater on Super Bowl Sunday. He was professional,…read moretimely, and did an excellent job - especially given he was stuck in our dark basement for hours when he could have been watching g the game. 10/10, would recommend to anyone who needs such service.

Hired Water Heaters Only to replace a water heater in Hayward. Often the truest test of a quality…read morebusiness is how they perform when things do not go well. In my case, I have quite a story of having to go five days without hot water because the unit I received was defective. The day after the install we found the tank had shut down. After a reset and restart done over the phone with the installer assisting, the unit failed again, a short time later. The next day which was a Saturday, another technician came out to swap out a heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again after we got one warm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a, more expensive model of a different make from a supplier, we got a replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. I could not have asked for a more timely and considerate treatment as a valued customer of this business.

UPDATE: Following my…read moreoriginal post, General Manager David reached out early the next morning to understand what went wrong. He promptly dispatched a supervisor, Steve, to inspect the unit. Steve went above and beyond from the start, successfully reigniting the failed water heater and troubleshooting the permit issue. The inspection issue was due to the local code requiring runoff to be routed outside rather than into the crawl space. Wanting to avoid drilling through my front porch, Steve proposed using a workaround device (FloodStop or Watts 210) and proactively reached out to the city inspector for approval. Once the inspector confirmed that a Watts 210 valve met code, David coordinated a return visit for Steve to replace the unit with a Bradford White model and install the approved valve. Steve did a beautiful job with the new installation, expertly redoing the piping and leaving the indoor cabinet completely clean. Best of all, I can finally take a hot shower without worrying that the water heater is going to die on me! I want to extend a sincere thank you to David for listening to my concerns and focusing on a real solution, and to Steve for his outstanding expertise, proactive communication with the city, and top-notch craftsmanship. All the fixes, including additional parts and labor, were provided at no extra charge. While the initial experience was stressful, the management team truly stepped up to make things right.