Great service. They know what they are doing. I have used them twice and they got to the root of…read morethe problem both time and kept me informed. Both times the issues were complex and required hardware, firmware and windows OS / Application knowledge. I highly recommend them and will go back when other issues arise.

Good guys. Diagnostic team was awesome and didn't charge me. I tipped them out for their honestyread more

I used ICU computer solutions to fix the broken screen of a pretty old Alienware gaming laptop,…read more turns out they don't even make that screen anymore so the team had to outsource a different one and the first company sent the wrong one so it took some time but I've got my laptop back in working order so it was worth the slight wait especially with my strange circumstances. My battery turned out to be completely broken so they also replaced that! Pricing was very fair especially compared to other places in the area!

Bar none, the Computer BG is the best place to get your Apple computer serviced. I've had great…read morecustomer service at both Las Vegas locations.

Absolutely Amazing Service -- The Real Deal!…read more When I contacted Duke of Computers, I was a complete mess! My PC wouldn't turn on, and with so many important things going on in my life, this was definitely NOT the time for my computer to go down! I spoke with Jay, and from the very beginning, I felt like I was in good hands. They picked up my computer and diagnosed the problem for FREE, which already impressed me. Within 24 hours, they gave me the facts and explained my options clearly, allowing me to make the decision that was best for me -- no gimmicks, no pressure, and absolutely no hard sales! Fast forward about a week, and my baby is back online, and I'm sitting here writing this review! The cost was very reasonable, but what really stood out to me was the quality of service and the way I was treated. They never made me feel hopeless or pressured me into spending money. Instead, they were committed to finding a solution that worked for me. And believe me, I am a HARD sell! i wasn't even in the mood, if you know what i mean? But these gentlemen are the truth. Good people and good service can be hard to find these days, and I definitely found both here. I will absolutely be returning to Duke of Computers to explore some of the other services they offer. If you're having computer problems or need professional computer services, CHECK THEM OUT! Duke of Computers -- thank you for bringing my baby back to life! You guys are AWESOME!

Dan and the other technicians were very professional and personable…read more Dan was on time and very knowledgeable. Dan suggested for me to call if I had any more questions or if I needed any more help. It was very sincere and I really believed I could call them at any time

My gaming computer all of a sudden decided to start acting up and not performing as usual. I was…read morenot a happy camper, since I'm retired and that's one of the few things I have to do these days. I decided to take it back to Best Buy to have it looked at since they are the ones who built it and I also have a membership where I don't have to pay for repairs. When I got it back from them it was worse than when I took it in. At this point I decided I would take it elsewhere and just pay someone to check it out. After searching online, I found Atul at NVpcfix who had great ratings, so I took it to him. Atul looked at it and took his time checking out piece by piece since my computer is very high tech. He first showed me where the report from Best Buy said they updated the Bios, but didn't etc. I liked Atul because he was not one of those Techs who takes your computer and disappears in the back room then come out and gives it back to you. Atul sat down with me and walked me through everything he was doing so I would understand what he was doing. He would put in a new part and then let me take it home and try it out, since my game needs a half Gig of internet speed. I worked with Atul for 3 days until he found the culprit. He had it back to working like a charm. Atul gave me a price upfront and at the end never, waivered from that price. I also appreciate his honesty as he also never tried to sell me parts I didn't need. This flat rate price he gave me for all the diagnostic work he did, ended up the same. I would highly recommend him to anyone who needs their computer repaired. Thank You Atul.

Atul was amazing to work with! I had some overheating issues with my pc so I decided to finally…read morebring it into repair after a year of dealing with my pc slowing down. He fixed what needed to be fixed and made it look pretty too!! Great experience 10/10 highly recommend :)

When it comes to Macs, these guys are great! I checked a number of reviews and these guys have that…read moremagic combo of having been in business a long time and they have happy clients. I brought two olds MacBooks to them, with the goal of making them usable again. They came up with a couple of good options and we went with one that fit our budget/needs. I could not be happier and plan to come back again!

The most disgusting place I have ever been to.(dirty, smelly,annd very unorganized) And to top it…read moreoff. My elderly father has been taking his computer to this dipshit for years, raking him for thousands of dollars. Until I stepped in. Gareth had my dad's computer for over 3 months for repairs (which happened a lot, why? if he was so good) he had excuse upon excuse., well We finally pick it up, get it home, I fire it up and there is NO CD DRIVE!. I call him right away left a message., when he finally gets back to us, he says someone in our household must have broken his seal and taken it out. Um, WTH. really? That was it for us. Gareth grossly overcharged my dad, did more damage than good, LIED continuously. Don't waste your time and money. and I felt so bad for the cat that has mange.

Supertech Computers is absolutely incredible, and Lem is simply the greatest!…read more Our company has been doing business with Lem and Supertech Computers for more than 20 years, and there is no one else we would trust with our computers, technology, and office systems. Lem takes care of all our company computers and has consistently kept our offices running smoothly, efficiently, and without interruption. His professionalism, knowledge, honesty, and commitment to his customers are second to none. Lem has always kept his word, provided outstanding service, and has never once let me or my company down. Whenever we have an issue, he responds quickly, identifies the problem, and works tirelessly to get us back up and running as fast as possible. The quality of the work is exceptional, the pricing is fair, and the customer service is beyond anything you will find elsewhere. Lem does not just treat you like another customer--he treats your business as though it were his own. If you are a local business, an individual needing computer assistance, or even visiting town for a convention and your computer suddenly goes down, call Supertech Computers and ask for Lem. He will do everything possible to get you operational again quickly. After more than 20 years of outstanding service, I can confidently say that Lem is the most dependable, trustworthy, and talented computer professional you will ever find. Supertech Computers is absolutely awesome, and I recommend Lem to everyone without hesitation. He is truly the best in the business!

Dismissive, obnoxious, doesn't have parts, treats customers with disrespect as though their time…read moreisn't valuable too. I was excited to have my work done as fast as they promised, until I learned their promises are as reliable as the Federal government. FWIW, I had 9 company systems needing cleaning, updates, repair. We don't have internal IT, and the person who was doing our IT has retired. We had been told Supertech was the place to turn. We were told wrong, and that was clear in the first minutes of conversation. NO ONE. NO ONE likes being hanged up on mid-sentence. I was asking a question and the person who answered the phone hanged up on me after telling me they didn't have the RAM I was seeking. I also needed SSD's for all 9 computers. Perhaps the owner could have *listened* and perhaps asked a question before blowing off another business that spends steep on hardware for our work in the survey and drone industry. We *try* to buy local and access local services, but with this sort of dismissal, we'll go out of our way to avoid them. Shortly after I left this review, the business tracked me down and began harassing me over text (They had my number from Caller ID) Definitely a place to avoid. Passive aggressive reeks from this place. NO ONE. NO ONE likes being hanged up on mid-sentence. Under any circumstances. Another dealer in Henderson was thorough, asking all the right questions, and although they don't take tradeins on RAM (We have 300GB of RAM to trade-in towards 600GB of RAM) they helped us find a place who does buy RAM, and they have ordered the 9 sets of Crucial 64GB. Trading in 1900.00 towards $4500.00 was good for them.

Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

I cannot say enough great things about this computer repair company! My laptop wouldn't even turn…read moreon, and I honestly thought it was completely done for. They took the time to diagnose the issue, explained everything clearly, and brought it back to life like it was brand new. Not only does it power up perfectly now, but they also updated it with the latest software and upgrades so it runs faster and smoother than ever. It feels like I just bought a new computer! Their professionalism, knowledge, and quick turnaround truly impressed me. If you're having any computer issues, I highly recommend them. Outstanding service and results!

I am so glad I found this shop when I did. My PC suddenly stopped displaying anything to my…read moremonitor, and I kind of freaked out. I tried everything--reseating the CPU, replacing thermal paste, checking all the cables and connections--and still got nothing. My PC wouldn't post, not even the BIOS would load. I needed to take my PC to the doctor. At first, I considered going through the warranty process, but that would've meant a long wait and dealing with an RMA (which, trust me, you do not want to deal with). After exhausting all my options, I brought my rig to Computer Repair LV--and I'm so glad I did. I dropped it off at 11am, and by the next day, my system was ready to come home. They ran diagnostics, reflashed the BIOS, and did it all without wiping my drives or losing a single file. That kind of attention to detail is rare. You can tell they're passionate about their work, and I completely trust them with my setup. I even slapped their magnetic business card on my fridge the second I got home--because I know I'll be going back anytime I need work done. They even followed up with me on Messenger, clearly explaining what I needed to do to keep everything running smoothly. Seriously, 100/10 service.