These apartments are run by Danco. Good luck getting maintenance to fix anything. Requests were…read moresubmitted in writing months in advanced and nothing was done to make the apartment hospitable. Leaking septic inside the walls, faulty fire alarms that trigger all hours of the day, broken appliances, mold on the walls and a defective thermostat. Outside there is trash everywhere, broken parking lights and no security. Danco management are experts at pretending to resolve issues or passing the issue off to someone else. They fired the previous property manager and blamed her for not being able to do her job. The real issues are with upper management and their failure to fix issues and lack of caring for their tenants. If you speak up and know your tenant rights be prepare to be intimidated and harassed.

One of the best property management teams around - fair, professional and reliable. They have…read morealways done everything asked of them as a property management service. I have the utmost confidence in Arrow Property Management. The office staff has always been professional, friendly and courteous in all my dealings with them. I have worked with this company for a few years now and have never been mislead or felt deceived in any of my dealing with them. They check references, and verify information given on applications as one would expect from a professional management company. Phone calls have always been returned in a timely manner, usually within 24 hours or sooner, if not answered immediately. Every issue or concern has always been addressed in a reasonable amount of time, service technicians sent when required, and the job/repair/work completed in a timely and professional manner. Humboldt county is notorious for slum lords and property management companies that prey on those who can not or do not know better. This is one of the few decent places in town to work with. A solid team and a good group of people. 00190

Susan is amazing. I've been renting from her for over a year and she is very timely on her…read moreresponses. If I have an issue she sends someone out same day to fix it. I highly recommend going with Arrow for an efficient, kind, and responsive property manager.

Not good at all. I believe I previously sent out on one of these review systems a five star…read morerating. I recant that. Just got a bill 5 months after our move out, they are billing me for something that they refused to fix during our time renting from them. Be mindful that when dealing with these folks that they have super high turn-over and the right hand often knows little of what the left hand is doing. Henry Hammacher, while I realize this is a new job for you, it may be worth your while to brush up on your customer service a bit. Coming out of left field with a haymaker and a misunderstanding of what really happened in the situation is hardly a good approach. I'd give zero stars if I could. Will not recommend, and this lack of recommendation to my colleages coming into the community is going to sting a bit.

I've been applying to apartments in Arcata/Eureka for months now and RPM is by far the most…read moretrustworthy property management I've come across! It only took a few days to get qualified, view the property, sign the lease, and set a move in date. Rebecca Briggs in particular has been extremely helpful with her email communication. It's strange to me to see so many impartial reviews about RPM. So far, my experience has been extremely pleasant and I would definitely recommend them to anyone looking for a rental.

If I could leave less stars I would. The house I lived in had black mold that was affecting my…read morehealth. I told them about the mold and send them extensive pictures and they told me to clean it with bleach and that's it. They were very unprofessional and did not step in to help with roomate disputes over getting security deposits figured out. I highly recommend steering clear of this company. Under the mold the wall was soggy and the windows were not correctly insulated.

I was a tenant with my partner at a property managed by Arcata Property Management for 4 years…read morewhile going to school at College of the Redwoods. They were quick with repairs, respectful of our privacy/tenant relationships, and professional. Overall a great property management company, and I would recommend them to anyone looking to rent in Arcata.

What Juju J. said might have been true in 2013 but the fact of the matter is this place is a scam…read more(or perhaps a better way to put it would be that it's a s**t show). They are consistently increasing both rent & safety deposit. They will do "maintenance" in your unit without consent, or if you're lucky, they'll just do it in one of the neighboring units. It could be power tools all day above your head or ripping up carpet and floor in the next door unit. (Wanna gamble?) They've also been known to kick out tenants who complain or get in the way of their so called renovations and maintenance. Do yourself a favor and don't consider this place. If you want to be a good samaritan spread the word and let everyone in the area know how awful the landlord is.

it's older, but has a really nice layout with a large quad for playing/picnicking, sunning. the…read moremanagers respond quickly and efficiently to complaints or maintenance problems. the apartments have large rooms, and there is plenty of off-street parking. the best thing is its location, walking distance to the university, and a short drive to the redwoods or the ocean. close to town, where there are great shops including 2 health food co-ops, and some nice restaurants. the redwood park, just up the road, has some spectacular walks.

This rental company thinks it's appropriate to dictate to tenants what children may come to their…read moreapartment to play! They are prohibiting a disabled 11-yr-old from visiting his friends, boys who live in one of the apartments University Rentals manages.

This management company takes advantage of students and other low-income individuals. Their…read moreproperties are not inhabitable due to pests and many infrastructure issues. Here is my nightmare of renting with this company: Starting out was okay, we knew it wasn't the best place since the floors had sunken in a few spots and everything was coated a thick eggshell white, but we were desperate for a place to live. Soon after moving in, we began to notice some greater issues: inadequate heat that guzzled gas and electricity, ants like no one has ever seen before, water shared with the neighbor that likely wasn't being used with courtesy, and a constant sewer smell. We filed maintenance requests for all of these to which they would send someone out to 'inspect' the issue and there'd be no resolution. It was just the state of the property. Then there was the 'incident'. Our shower began to shock us while in use. We thought we were crazy to start. But then it got to the point where I lost feeling in my arm from trying to shut the water off. So we submitted a maintenance request and they sent out a team that was there the entire day and couldn't find a resolution. They sent out a new electrician who couldn't figure out the solution. We began to request some sort of accommodation since there was no shower in our unit. They agreed to a per diem discount off the rent for each day we were unable to use the shower. They also agreed to a reimbursement of the previous month rent. They never did. Ultimately, they offered us a way out: break the lease agreement at no penalty to us. It was great except we were mid-semester and didn't know where to go. I share this for two reasons: 1) learn from my mistakes and always consult your renter's insurance. I was overwhelmed and a dumb college student that was just trying to survive my classes. Rely on your insurance. 2) Do not allow property management companies to try and take advantage of you. Recognize that they are a business that at the end of the day, only wants to make money. They do not care for your well-being. Try Strombeck properties or a private landowner for your next rental. Do not rent from Humboldt Property Management

I am glad I did not rent from this property management company. I would not want to pay money to…read morepeople who behave like this. I am also glad I did not end up in Eureka. Humboldt County in general is rundown and has been poorly maintained, including most of the rentals. Eureka seems especially rundown and unsafe. It seems like property management companies do not know how to manage and maintain properties in good standing.

Wright management are reliable ,honest people ,Katherine, was very accommodating and helped us a…read morelot in a tough situation. Highly recommend ,she is a great listener and cares for your needs .Joe and Kaye

Catherine Wainwright told me that I couldn't prove anything and hung up on me when I reported that…read moreher cleaning crew destroyed a refrigerator. She also allowed a toilet leak to go unfixed which cost nearly 200 $ in wasted water. Fire alarms turned out not to be wired to any electrical system, just hung there for show; if there had been a fire, people might have died because the alarms would not have sounded. If her idea of management means neglect and disavowing responsibility for the actions of the people she hires, then I would stay far away from this company. Integrity is everything.

Dan himself is the problem. He bullies the victims of his staff instead of taking responsibility…read morefor the actions of his hired staff. His loyalty is misplaced. He owes that loyalty to his tenants. And I agree with Lucille, his business decisions are irresponsible. He leaves properties with dangerous public health violations, like illegally insufficient garbage collection, poor drainage creating toddler drowning hazards, rats, toxic mold, and charges the victims of burglaries for the upgrades in security that he is contractually responsible for. Also, he builds rental properties in places that are not safe. The Courtyard apartments are hit by toxic clouds of gas from the nearby asphalt industry and there are toxic fumes from the diesel trucks on the highway. Low income families who need subsidized housing end up raising kids where they will get sick because of the location chosen by Danco, based on what would be cheapest for them. Additionally, they cut corners on construction, failing to leave dead air space between the floor of the upstairs apartments and the ceiling of the downstairs apartments. This means the downstairs neighbors are living inside of a drum, and the upstairs neighbors are blamed for noise levels that are in no way their fault (like simply walking). Huge feuds result. Furthermore, there is insufficient preparation for a massive earthquake or similar disaster planning. Attempts by tenants to organize water barrel storage for each family are thwarted, as Danco doesn't want to allow families to have emergency stores of water, claiming that it would require them to upgrade their insurance even if tenants paid the cost of the water to fill the barrels. I think that's an immoral decision to condemn low income families to death in case of a disaster, in order to save on insurance, or to avoid having the hassle of applying for a state grant to buy water barrels that no child could fall into because of how they are constructed. Additionally, on site managers are often not screened for IQ, skill, sociopathy, bigotry, or other factors that make them incompetent to do the job they are hired for. Violent tenants that should be evicted are allowed to stay even after they have harmed their first victims, meaning that they are emboldened to commit further violence. Finally, the companies hired to maintain the landscaping prioritize their own convenience over the health, safety, food production, and beauty of the landscaping. They butcher the trees so that their will be less fallen fruit for them to pick up, even if it makes the trees ugly and tiny, and ruins the view from the apartments, as well as the capacity to shield the tenants from toxic fumes. The landscapers are utterly apathetic about that when it is explained to them. They mow the grass more often than it needs because that is easy money for the landscapers, but they don't pick up the trash and dog poop that really needs cleaning up. Danco should not tolerate subcontractors who mistreat the tenants or do such a bad job because it is easier than working harder on what serves the tenants. Fruit trees were donated in order to serve the low income tenants, and they should not be treated like a nuisance, just because they drop fruit on the soil where there is no walkway anyhow. They should be respected and cared for by people who care about the health of the trees and the preferences of the tenants for air quality, beauty, and free fruit. The painting subcontractor was hired because he is an old friend of one of the Danco managers; the subcontractor forced a lower paint quality and bad color choice based on what he had in surplus, regardless of what had been planned and agreed upon. The degree to which bad decisions are made because a bad contractor gets hired as an old friend of someone at Danco, and not because they were the best choice financially or ethically, is part of the mechanism of rot that degrades Danco from the inside out.

Wonderful company! They came out free for estimates of my house and very kind! Their kindness and…read moreprompt service was wonderful!