One of the best property management teams around - fair, professional and reliable. They have…read morealways done everything asked of them as a property management service. I have the utmost confidence in Arrow Property Management. The office staff has always been professional, friendly and courteous in all my dealings with them. I have worked with this company for a few years now and have never been mislead or felt deceived in any of my dealing with them. They check references, and verify information given on applications as one would expect from a professional management company. Phone calls have always been returned in a timely manner, usually within 24 hours or sooner, if not answered immediately. Every issue or concern has always been addressed in a reasonable amount of time, service technicians sent when required, and the job/repair/work completed in a timely and professional manner. Humboldt county is notorious for slum lords and property management companies that prey on those who can not or do not know better. This is one of the few decent places in town to work with. A solid team and a good group of people. 00190

Susan is amazing. I've been renting from her for over a year and she is very timely on her…read moreresponses. If I have an issue she sends someone out same day to fix it. I highly recommend going with Arrow for an efficient, kind, and responsive property manager.

The service is relatively good, and I appreciate the apartment manager living here at the Gardens…read morein Eureka. I had just relocated to Humboldt for work, and Gardens Apts were just being built, and needing a place to live immediately reserved a unit (I'm 56) Overall, the neighbors are friendly; grounds are well kept and clean, and apartments are updated with desirable appliances and large closets. The location is very convienent, and apartment management has been responsive when needed. Negatives are lack of assigned parking spaces, there is one entrance and the parking spaces (non-assigned) are narrow and most of the residents are challenged with parking. Also due to Humboldt's lack of senior resources and housing, many of the residents are at fall risk, and there are frequent incidents of emergency medical visits to the community. Several have advanced dementia and health risks, in need of assisted living.

This review is for 1250 Foster in Arcata. Living there was a nightmare. Do not expect to sleep or…read morecook in the unit. Let me explain. Here are the "pros" first: good location and access to parking, and the women who run the main office are responsive. The "cons": the walls in the units are so paper-thin, you will not get a good night's sleep. I could hear my neighbor snoring even while I wore ear plugs and had a white noise machine going at full blast. Eating was also a challenge as the smoke alarms in the unit go off constantly. You cannot even cook a frozen pizza in a spotless oven without the alarms going off. Most people want to sleep and eat in their apartment. These basic functions are impossible. If your pilot light goes off, expect to pay Kramer $50 to turn it back on. Or wait weeks for PG&E to fix it. To top it off, when I moved out, I hired a professional cleaning service, but Kramer charged me a $300 cleaning fee anyway. There was no way to counter that, even though my cleaning service took videos of a spotless apartment. Do yourself a favor and find another place. My new rental costs $100 more and does not have any of these problems; it is ten times bigger and includes a yard. Search a little more and you will find something much more functional and comfortable. Avoid Kramer if you can.

Not good at all. I believe I previously sent out on one of these review systems a five star…read morerating. I recant that. Just got a bill 5 months after our move out, they are billing me for something that they refused to fix during our time renting from them. Be mindful that when dealing with these folks that they have super high turn-over and the right hand often knows little of what the left hand is doing. Henry Hammacher, while I realize this is a new job for you, it may be worth your while to brush up on your customer service a bit. Coming out of left field with a haymaker and a misunderstanding of what really happened in the situation is hardly a good approach. I'd give zero stars if I could. Will not recommend, and this lack of recommendation to my colleages coming into the community is going to sting a bit.

I've been applying to apartments in Arcata/Eureka for months now and RPM is by far the most…read moretrustworthy property management I've come across! It only took a few days to get qualified, view the property, sign the lease, and set a move in date. Rebecca Briggs in particular has been extremely helpful with her email communication. It's strange to me to see so many impartial reviews about RPM. So far, my experience has been extremely pleasant and I would definitely recommend them to anyone looking for a rental.

Very responsive people. Responded to all issues quickly so far during my tenancy. A couple…read moreemergencies that happened and they got someone there within hours. Polite and responsive. Thanks for making our home a safe and reliable place.

From the owner: DAP PROPS Property Management Company offers an unbeatable 7-8% management fee by rethinking how…read moreproperty management should work.  In the information age, less time is needed to manage a property, if done correctly, and we want to pass those savings on to you.  By utilizing all available technology,DAP PROPS Property Management Company takes property management into the 21st Century. Our team looks forward to your business!

Dan himself is the problem. He bullies the victims of his staff instead of taking responsibility…read morefor the actions of his hired staff. His loyalty is misplaced. He owes that loyalty to his tenants. And I agree with Lucille, his business decisions are irresponsible. He leaves properties with dangerous public health violations, like illegally insufficient garbage collection, poor drainage creating toddler drowning hazards, rats, toxic mold, and charges the victims of burglaries for the upgrades in security that he is contractually responsible for. Also, he builds rental properties in places that are not safe. The Courtyard apartments are hit by toxic clouds of gas from the nearby asphalt industry and there are toxic fumes from the diesel trucks on the highway. Low income families who need subsidized housing end up raising kids where they will get sick because of the location chosen by Danco, based on what would be cheapest for them. Additionally, they cut corners on construction, failing to leave dead air space between the floor of the upstairs apartments and the ceiling of the downstairs apartments. This means the downstairs neighbors are living inside of a drum, and the upstairs neighbors are blamed for noise levels that are in no way their fault (like simply walking). Huge feuds result. Furthermore, there is insufficient preparation for a massive earthquake or similar disaster planning. Attempts by tenants to organize water barrel storage for each family are thwarted, as Danco doesn't want to allow families to have emergency stores of water, claiming that it would require them to upgrade their insurance even if tenants paid the cost of the water to fill the barrels. I think that's an immoral decision to condemn low income families to death in case of a disaster, in order to save on insurance, or to avoid having the hassle of applying for a state grant to buy water barrels that no child could fall into because of how they are constructed. Additionally, on site managers are often not screened for IQ, skill, sociopathy, bigotry, or other factors that make them incompetent to do the job they are hired for. Violent tenants that should be evicted are allowed to stay even after they have harmed their first victims, meaning that they are emboldened to commit further violence. Finally, the companies hired to maintain the landscaping prioritize their own convenience over the health, safety, food production, and beauty of the landscaping. They butcher the trees so that their will be less fallen fruit for them to pick up, even if it makes the trees ugly and tiny, and ruins the view from the apartments, as well as the capacity to shield the tenants from toxic fumes. The landscapers are utterly apathetic about that when it is explained to them. They mow the grass more often than it needs because that is easy money for the landscapers, but they don't pick up the trash and dog poop that really needs cleaning up. Danco should not tolerate subcontractors who mistreat the tenants or do such a bad job because it is easier than working harder on what serves the tenants. Fruit trees were donated in order to serve the low income tenants, and they should not be treated like a nuisance, just because they drop fruit on the soil where there is no walkway anyhow. They should be respected and cared for by people who care about the health of the trees and the preferences of the tenants for air quality, beauty, and free fruit. The painting subcontractor was hired because he is an old friend of one of the Danco managers; the subcontractor forced a lower paint quality and bad color choice based on what he had in surplus, regardless of what had been planned and agreed upon. The degree to which bad decisions are made because a bad contractor gets hired as an old friend of someone at Danco, and not because they were the best choice financially or ethically, is part of the mechanism of rot that degrades Danco from the inside out.

Wonderful company! They came out free for estimates of my house and very kind! Their kindness and…read moreprompt service was wonderful!

This place does not answer phone calls or emails when looking at their properties for lease even if…read moreyou're a beyond over qualified tenant and they have your application already, property owners beware these people do not return phone calls or emails for people who are ready to lease a property and that are over qualified for that property to begin with.

Thankful that my boyfriend and I ended up renting from this company and not RPM Humboldt. They were…read morekind enough to show it to my cousin who lived in the area before we did (since we lived 8 hours away) and then the on-site manager was nice enough to show it to us on the weekend during his free time. We've never had any issues with our apartment that we needed help with but I get the feeling that they would be there in an instant if we did. They are very friendly and genuinely care about their tenants. I definitely recommend renting through them.

Great, responsible and hard working company. We have listed our properties with them for over a…read moredecade. Highly recommend Julie and her team.

Cheap rent, good location, and they typically fix everything promptly, but they're nearly…read moreimpossible to reach. I have called their office and it goes straight to an answering machine and the messages I leave are never returned , I am told that they don't even have an office location. Overall could be a perfect rental experience if they were easier to contact and communicate with, despite this I still would reccomend Spinks to my friends and family who are looking for rentals.

I unfortunately live next door to their Eureka office, which possesses the worst security system…read moreever. I forgave them the first time it kept me up all night, but they did not bother to fix their problem and it happened again. Horrible neighbors.

If it weren't for such an amazing real estate agent to help us find a good home, we may not have…read moreever been able come back to Humboldt County. Duane Ashbach treated us with such compassion and kindness and understanding throughout the whole process from finding the right home to getting the best home loan officer in the county, Jody Harper at Humboldt Home Loans. We couldn't be happier with those two for getting us through all the hoops it took. Duane really worked hard for us and I am so grateful we found him. If you're looking for a home in Humboldt County, Duane and Jody are there with professionalism, knowledge and commitment.

We had never experienced true discrimination until applying for on of their properties. If you're…read moredisabled or on Section 8, expect to be given the runaround for several months. They won't actually call your references and will claim they can't reach them. If you call to follow-up, they will pretend that there are more hoops to jump through while they try to rent to someone else. Their website says they are equal housing opportunity, this does not appear to be true. Avoid this company unless you make at least 4X the rent.

Catrina manages our rental properties and we love her. She's personable, capable and responsive. We…read morewere really worried about using a property manager, but haven't regretted hiring IMS for a second.