Susan is amazing. I've been renting from her for over a year and she is very timely on her…read moreresponses. If I have an issue she sends someone out same day to fix it. I highly recommend going with Arrow for an efficient, kind, and responsive property manager.

Very professional and friendly at the same time. Reasonable rent and deposit. Easy payment. I loved…read moreliving in my apartment

They've been good to me. Very reasonable and quick to fix any issues. Their landscaping crew keeps…read morethe yard very nice. I do wish they wouldn't cut everything back so much because I've never been able to enjoy all of the flowers. But overall it's been a good experience.

When I was looking for a home, I found a few via craigslist through J&J Rentals. I went in and gave…read moremy applications to the women and they said they would try and process them as quickly as possible. I was given a showing of one of the houses I was most interested in and I fell in love. The gentlemen showing the house had very little information other than what he had done to the place, but he was very nice and easy to talk to. The actual rental agent for the company, Maridee, is another story. She had been rude to me and my fellow roommate applicants the entire time we tried working with her. She made insulting comments, showed impatience and was anything but professional. I come from a customer service background of 10+ years and I was insulted by the attitude I was receiving while I stayed calm and cheery on my end. We were denied by this company and I feel like it was due to an age-ist attitude, thinking because we are in our 20's we can not take proper care of a property. I hope they get the tenants they think are the better fit and are surprised a few months down the road to find a grow in the garage. I'm taking my business elsewhere where people respect hard working and honest tenants and do not judge us by our age.

The service is relatively good, and I appreciate the apartment manager living here at the Gardens…read morein Eureka. I had just relocated to Humboldt for work, and Gardens Apts were just being built, and needing a place to live immediately reserved a unit (I'm 56) Overall, the neighbors are friendly; grounds are well kept and clean, and apartments are updated with desirable appliances and large closets. The location is very convienent, and apartment management has been responsive when needed. Negatives are lack of assigned parking spaces, there is one entrance and the parking spaces (non-assigned) are narrow and most of the residents are challenged with parking. Also due to Humboldt's lack of senior resources and housing, many of the residents are at fall risk, and there are frequent incidents of emergency medical visits to the community. Several have advanced dementia and health risks, in need of assisted living.

This review is for 1250 Foster in Arcata. Living there was a nightmare. Do not expect to sleep or…read morecook in the unit. Let me explain. Here are the "pros" first: good location and access to parking, and the women who run the main office are responsive. The "cons": the walls in the units are so paper-thin, you will not get a good night's sleep. I could hear my neighbor snoring even while I wore ear plugs and had a white noise machine going at full blast. Eating was also a challenge as the smoke alarms in the unit go off constantly. You cannot even cook a frozen pizza in a spotless oven without the alarms going off. Most people want to sleep and eat in their apartment. These basic functions are impossible. If your pilot light goes off, expect to pay Kramer $50 to turn it back on. Or wait weeks for PG&E to fix it. To top it off, when I moved out, I hired a professional cleaning service, but Kramer charged me a $300 cleaning fee anyway. There was no way to counter that, even though my cleaning service took videos of a spotless apartment. Do yourself a favor and find another place. My new rental costs $100 more and does not have any of these problems; it is ten times bigger and includes a yard. Search a little more and you will find something much more functional and comfortable. Avoid Kramer if you can.

Not good at all. I believe I previously sent out on one of these review systems a five star…read morerating. I recant that. Just got a bill 5 months after our move out, they are billing me for something that they refused to fix during our time renting from them. Be mindful that when dealing with these folks that they have super high turn-over and the right hand often knows little of what the left hand is doing. Henry Hammacher, while I realize this is a new job for you, it may be worth your while to brush up on your customer service a bit. Coming out of left field with a haymaker and a misunderstanding of what really happened in the situation is hardly a good approach. I'd give zero stars if I could. Will not recommend, and this lack of recommendation to my colleages coming into the community is going to sting a bit.

I've been applying to apartments in Arcata/Eureka for months now and RPM is by far the most…read moretrustworthy property management I've come across! It only took a few days to get qualified, view the property, sign the lease, and set a move in date. Rebecca Briggs in particular has been extremely helpful with her email communication. It's strange to me to see so many impartial reviews about RPM. So far, my experience has been extremely pleasant and I would definitely recommend them to anyone looking for a rental.

Very responsive people. Responded to all issues quickly so far during my tenancy. A couple…read moreemergencies that happened and they got someone there within hours. Polite and responsive. Thanks for making our home a safe and reliable place.

From the owner: DAP PROPS Property Management Company offers an unbeatable 7-8% management fee by rethinking how…read moreproperty management should work.  In the information age, less time is needed to manage a property, if done correctly, and we want to pass those savings on to you.  By utilizing all available technology,DAP PROPS Property Management Company takes property management into the 21st Century. Our team looks forward to your business!

What an excellent realty company to rent from! I started renting from Danco Property Management in…read more1988. Dan Johnson is professional that does care about his tenants or properties. Whomever gave this company one star is obviously disgruntled and you will always find people in the world that are, but it shouldn't blemish the reputation of a company that has spent years building a great reputation for quality service.

Dan himself is the problem. He bullies the victims of his staff instead of taking responsibility…read morefor the actions of his hired staff. His loyalty is misplaced. He owes that loyalty to his tenants. And I agree with Lucille, his business decisions are irresponsible. He leaves properties with dangerous public health violations, like illegally insufficient garbage collection, poor drainage creating toddler drowning hazards, rats, toxic mold, and charges the victims of burglaries for the upgrades in security that he is contractually responsible for. Also, he builds rental properties in places that are not safe. The Courtyard apartments are hit by toxic clouds of gas from the nearby asphalt industry and there are toxic fumes from the diesel trucks on the highway. Low income families who need subsidized housing end up raising kids where they will get sick because of the location chosen by Danco, based on what would be cheapest for them. Additionally, they cut corners on construction, failing to leave dead air space between the floor of the upstairs apartments and the ceiling of the downstairs apartments. This means the downstairs neighbors are living inside of a drum, and the upstairs neighbors are blamed for noise levels that are in no way their fault (like simply walking). Huge feuds result. Furthermore, there is insufficient preparation for a massive earthquake or similar disaster planning. Attempts by tenants to organize water barrel storage for each family are thwarted, as Danco doesn't want to allow families to have emergency stores of water, claiming that it would require them to upgrade their insurance even if tenants paid the cost of the water to fill the barrels. I think that's an immoral decision to condemn low income families to death in case of a disaster, in order to save on insurance, or to avoid having the hassle of applying for a state grant to buy water barrels that no child could fall into because of how they are constructed. Additionally, on site managers are often not screened for IQ, skill, sociopathy, bigotry, or other factors that make them incompetent to do the job they are hired for. Violent tenants that should be evicted are allowed to stay even after they have harmed their first victims, meaning that they are emboldened to commit further violence. Finally, the companies hired to maintain the landscaping prioritize their own convenience over the health, safety, food production, and beauty of the landscaping. They butcher the trees so that their will be less fallen fruit for them to pick up, even if it makes the trees ugly and tiny, and ruins the view from the apartments, as well as the capacity to shield the tenants from toxic fumes. The landscapers are utterly apathetic about that when it is explained to them. They mow the grass more often than it needs because that is easy money for the landscapers, but they don't pick up the trash and dog poop that really needs cleaning up. Danco should not tolerate subcontractors who mistreat the tenants or do such a bad job because it is easier than working harder on what serves the tenants. Fruit trees were donated in order to serve the low income tenants, and they should not be treated like a nuisance, just because they drop fruit on the soil where there is no walkway anyhow. They should be respected and cared for by people who care about the health of the trees and the preferences of the tenants for air quality, beauty, and free fruit. The painting subcontractor was hired because he is an old friend of one of the Danco managers; the subcontractor forced a lower paint quality and bad color choice based on what he had in surplus, regardless of what had been planned and agreed upon. The degree to which bad decisions are made because a bad contractor gets hired as an old friend of someone at Danco, and not because they were the best choice financially or ethically, is part of the mechanism of rot that degrades Danco from the inside out.

This place does not answer phone calls or emails when looking at their properties for lease even if…read moreyou're a beyond over qualified tenant and they have your application already, property owners beware these people do not return phone calls or emails for people who are ready to lease a property and that are over qualified for that property to begin with.

Thankful that my boyfriend and I ended up renting from this company and not RPM Humboldt. They were…read morekind enough to show it to my cousin who lived in the area before we did (since we lived 8 hours away) and then the on-site manager was nice enough to show it to us on the weekend during his free time. We've never had any issues with our apartment that we needed help with but I get the feeling that they would be there in an instant if we did. They are very friendly and genuinely care about their tenants. I definitely recommend renting through them.

Great, responsible and hard working company. We have listed our properties with them for over a…read moredecade. Highly recommend Julie and her team.

Cheap rent, good location, and they typically fix everything promptly, but they're nearly…read moreimpossible to reach. I have called their office and it goes straight to an answering machine and the messages I leave are never returned , I am told that they don't even have an office location. Overall could be a perfect rental experience if they were easier to contact and communicate with, despite this I still would reccomend Spinks to my friends and family who are looking for rentals.

We had never experienced true discrimination until applying for on of their properties. If you're…read moredisabled or on Section 8, expect to be given the runaround for several months. They won't actually call your references and will claim they can't reach them. If you call to follow-up, they will pretend that there are more hoops to jump through while they try to rent to someone else. Their website says they are equal housing opportunity, this does not appear to be true. Avoid this company unless you make at least 4X the rent.

Catrina manages our rental properties and we love her. She's personable, capable and responsive. We…read morewere really worried about using a property manager, but haven't regretted hiring IMS for a second.

Recently my spouse passed. I was not capable of continuing the mortgage and related expenses in…read moreCalifornia, and had no family in the area. I began my quest to sell the family house of 66 years, and care for my elderly father out of state. I interviewed four agents in Eureka, CA. Only one was able to impress me. She was honest, came prepared with substantive comparative prices and showed a consistent history of selling homes. That was Cheri Champ. Cheri came out within a day to talk with me and worked hand in hand with me on what I should prioritize on cleaning and repairs. She had the perfect set of repair people on speed dial, cleaning people, dump run people, contractors to help fix the antique lath and plaster walls, and more. It was no easy task. It took nearly two months of purging, packing, donating, and repairs. Cheri came by a few times and was impressed with the speed and dedication I showed. Once the moving van pulled out, Cheri had everything completely and perfectly orchestrated; the house was staged, photographed, and a open house within a day. Cheri kept me informed every step of the way. Cheri was always available, is a great listener, never dismissive, provided alternative perspectives, and always provided sound advice, time after time. I would not hesitate to recommend Cheri Champ. She is best.

Jessika Chapman is a sweet-natured and lovely young woman. she is extraordinarily ethical and hard…read moreworking. she showed us innumerable homes from the MLS in Humboldt County as well as some homes that were not on the market but she knew from her contacts. she is a very patient person and helped us through a lot of emotionally difficult months. we are very grateful to her for time and efforts! we even went to a lovely little party at the mikki moves offices downtown in eureka. very nice folks indeed.