This was my first time trying river city pizza it was very good the pizza was delicious and the ranch was extremely good too, they wanted a dollar per little cup of ranch so I opted for the bottle which was $3.99 so glad I did cause it was really good. I will definitely be back. Good service from the two young people who were working as well. read more

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Not as expected Ordered by phone for pickup. Order was not ready when we arrived. Crust was like frozen pizza and was raw in middle. Mostly tasteless. Last half, we put in the oven to cook it a little more and it was better but still not good. We won't be trying River City Pizza again. The young man working there needs to adjust his attitude also. Sad because the restaurant next door is A plus. read more

I order from here fairly often and get the same thing, quality is usually mostly good but never consistent to the point of overcooked cheese curds one order but golden brown the next. Pizza is always good. Wings used to be good but they changed to cheap frozen wings so they aren't worth it anymore. Will continue to order from here since they are local and fairly priced. read more

River City Pizza - Pizza Near Me - Otis Orchards, Washington

great pizza at reasonable prices, had this for grandson birthday ordered cheese, bbq chicken and all meat pizzas that were enjoyed by everyone! read more

River City, Otis Orchard is take out only. The menu is great with a lot of variety. I ordered online and it was ready on time. The young man staffing the store was very courteous. read more

Good pizza. Excellent staff and great service at pickup. Will go back again. Wishing you had a hot honey pepperoni pizza.

This pizza is absolutely delicious! Every time I come back into town I come here. Check it out and support a local business.

From out-of-town, so had no idea where to order pizza for my work team. Placed an order for a Traditional Thick Crust pizza from River City. Not knowing exactly where I was going, I arrived 15 minutes early. The lady who was running the show (only person I saw there) was surprised at me early arrivial but proceeded to make sure I ddidn't have to wait long. Overall, the pizza far exceeded my expectations! Crust was the best part of the pizza (not at all what I expected!) If I'm ever in town and need a pizza again, I'm certainly going to order from River City! read more

Horrible customer service today. Ordered a meat lovers pizza, got a half pepperoni half pineapple and olive. Both pizzas were cold. Appeared to have been sitting a while. Called to see about getting the meat pizza delivered that I ordered and was told they were too busy. I could be credited or come and pick it up!?!? Seriously, for a pizza I did not order. $54.00 + 5 for drivers tip....for cold, old, wrong pizza at a specialty pizza price! Apparently when they deliver your pizza, wrong or right order, they are done with you. Ordered pizza at the Harvard location for years and years. Never again. Zero stars from my family today. Thanks for ruining our family dinner. Only one star because I have to post this. But its really a zero. I want all of my money back. Not just a credit. read more

Delicious. I got the meat pizza, (forgot the name), and it was just so good... the service was amazing, the staff are always friendly. The ambiance was nice, it reminded me of an old pizza hut. i love this place, and the prices are fair. cinnamon bread is worth dying for. read more

Love this place best pizza around in Otis and Newman Lake WA definitely recommend for your pizza needs

This is absolutely the best pizza we have had in Kootenai county since we moved here from Colorado 5 years ago. We had the Cowboy, ingredients were delicious, crust and sauce were all excellent. My only complaint (not really a complaint, just an observation) was that it wasn't quite cut through so it was a bit of a challenge to get individual pieces (more for me!!! ;) Service was great and they were very attentive, especially for a Friday night. Absolutely my go to pizza place anywhere in Hayden/CDA/ PostFalls read more

Great pizza Great people Great prices Thats really all you need to know....But since Yelp wants me to write more... The pizza has just the right thickness of crust for me. Enough to handle a lot of toppings, but it doesn't feel like i'm eating a loaf of bread. Sauce is tasty and the toppings are plentiful. The employees are always cheerful and helpful, even during busy times. Prices are very reasonable. You can feed your family without a payday loan. Much appreciated! I look forward to exploring the entire menu. read more

Food is really good, but only sometimes it's really greasy service is really good. Sometimes the delivery takes a little long but it's totally good. read more

At its best, I believe River City makes good pizza that is fairly priced and different/better tasting than Pizza Hut or Domino's. But there are a few tips, one of which was discovered when we ordered from them this weekend: 1. At all costs, avoid River City on Sprague. Out of the two locations, this one opened a couple of years ago, and they still cannot figure out how to properly operate it. A poorly-trained staff, long wait-times, poor quality control, and incorrect orders. 2. The Harvard Rd location seems to have a stronger staff, and they seem to be on top of it way more than the Sprague location. 3. Order carryout. Honestly, that's the best way you can check to ensure that the order is correct and the quality is there. No matter which location, they will either forget something or send you a salad with obviously brown lettuce, etc. The translation from ordering to delivery has simply not been successful for us. 4. Do not get the boneless wings. Complete rip-off. We ordered a pound, and they sent us a container that we weighed in at 12ounces, including the container...for $17.99. Yes, $17.99. Now, this one is on us because we were aware of the price beforehand, but not only were we short-changed on the amount of food, there is no way the quality of this item warrants a $17.99 price-tag. I'll put 10% blame on them for not giving us a full pound, but the rest is on us for being stupid enough to order them. Long story short, if you order from the Harvard Rd location, do carryout, and stick to pizza and the breadsticks, which are delicious and fairly priced, then you are good to go. When properly made, their pizza is actually really good with a nice chewy crust. read more

My kids love this place. Great breadsticks. I also was able to get a gift card for a friend who just had surgery!

River City Pizza has totally redeemed themselves from the burnt, crispy bread & pizza we received before! Although I never received the credit mentioned by the owner, we have gladly ordered from them twice since. It appears to be evident that she addressed our issue with the staff because I can't compliment the product or service more. Tonight's experience was particularly great. I placed an order online and ordered a bottle of ranch (the stuff is great) and Sarah called me to mention that they were out of bottles. I think it shows honest customer service when companies can admit they are out of something instead of substituting or just delivering the product without it. I mentioned that we had a bottle at home but wasn't sure how refills worked through delivery. Without hesitation/optimistically she said she would find a way to deliver some as long as we could put it into our own bottle. NO PROBLEM! They delivered the ranch in a plastic bag, put inside another so that it didn't leak and presumingly stayed cold. That is above and beyond customer service in my book. Not to mention that the thick crust pepperoni pizza that we ordered topped all of the other ones we had tried and the breadsticks were much better as well! If River City Pizza continues to put out this type of food all of the time, we will have become regulars and it would make our extra pennies worth it. Thank you for making customer service a priority! read more

River City Pizza - Exceptionally burnt cheese bread - Pizza Near Me - Otis Orchards, Washington

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We have gotten River City many times, love it each time! We've tried the pizza, wings, and dessert calzones. All great!

What a wonderful new find! We love this place and will tell our family and neighbors to give them a try. We tried them for the first time on Friday night and absolutely loved everything about the experience. Easiest and best delivery service we've experienced in years. Easiest online ordering system that was, in fact, so easy that I thought I must be doing something wrong...nothing could be this easy! Ordering Delivery! And it came exactly as ordered, on time almost to the minute, and one of the best pizzas we've ever had. You bet we'll continue to go here...a lot more often, too. What a wonderful, positive experience. Keep up the great work! read more

We appreciate your business. Your convenience and taste of the pizzais great. I love your chef salad.

Great pizza and service. Pizza was ready ahead of schedule and staff were friendly. The only thing that could have made it better was a little bit more toppings. read more

Delivery was fast and the driver very nice. He had to call to verify the address, very professional! The pizza was amazing. We got the BBQ chicken and a pepperoni. Crust was cooked perfect and their sauce is delicious! read more

So delicious. We ordered pizza and boneless wings for delivery. Came quickly, and the wings were so good! Well seasoned, and the order was quite large, more wings than we originally expected. read more

We looked at a lot of reviews before deciding to try River City Pizza. Although many reviews weren't so good, we decided to try the place anyway. We ordered and paid online. Our pizza was to be ready at 6:00. My husband arrived right before 6:00 and was told it would be 10-15 minutes before our pizza would be ready. Strike 1. The person who came in after my husband had also ordered online, but they had lost his order, so he had to wait for his pizza to be made and baked. Strike 2. No one seemed to be in charge of the teenaged crew. Strike 3. The pizza was soggy on the bottom. i had to put it on a cooky sheet in a 400 degree oven for several minutes to get the crust to crisp up. The pizza toppings started a full 3 inches down onto the pizza, leaving a 3-inch crust . The pizza actually tasted okay, but neither of us felt it was worth the $27 we paid for it. We won't be returning customers. We weren't satisfied with the service or the pizza. read more

Forgot to add these to my previous review! I'd highly recommend getting the garlic crust with white sauce, and the cinnamon pull apart twists! read more

River City Pizza - Cinnamon Pull Apart Twists - Pizza Near Me - Otis Orchards, Washington

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Ottis Orchards had over a two hour delay when delivering the pizza. When I called to complain and get some type of compensation for the late delivery the manager told me since it was an online order they could not track the time the order was placed so they could not compensate us. Over 100dollar Order with a 15% tip really no compensation?!?!never ordering from this location again will stick to the Valley one. This is too bad because their pizza is actually really good. read more

I ordered 2 pizzas today at 3:30 for delivery. I called back at 4:30 and was told the pizzas were ready but they had to wait for a driver. They finally arrived cold at 5:18 (We were initially told it would be 30-40 minutes). Vegetarian pizza came with green olives after I expressly told them no green olives. The other pizza was a cowboy pizza. I had asked for the pizza with the bbq sauce (western) and I was told it was the cowboy. So when it came with no bbq sauce, I was surprised. We used to really like this place. The last three times we ordered, we had to wait 1:45-2:30 hours for the delivery. I will not order from this location any more. read more

Worst customer service. Beyond slow prep. Hands down, the worst customer service I've ever experienced. Not once. Not twice. Not even three times! Trying to keep it local, gave them many, many shots to serve, but super poor management, horribly inadequate employees, have made us Dominos fans for life now. Shame too since the pizza is decent 75% of the time. Will never give them another shot. read more

We just ate here for dinner and not only was the pizza amazing but the service was top notch. I made an error when I ordered and there was no hesitation to fix it. I'm extremely happy with the Otis Orchards location. read more

Just ordered from the CDA location. I'll spare you the joy of seeing what I received by not posting pics of an extremely undone calzone. Extremely disappointing. The dough was barely cooked half way through. Plenty of other options around, thankfully... read more

On the way home from work in Spokane by the Argonne exit and thought that a fresh hot pizza would be mighty fine (and I wouldn't have to cook OR do dishes). I called up and was placed on hold- uh oh- maybe this wasn't going to be a positive review after all. On hold till just before Barker exit and they come on the line and take my phone #. Specials of the day included a large with 2 toppings for just under $12 would be ready in 25 min. Arrived in 14 min and had to wait a whopping 2 min for fresh hot perfect pizza. Medium thick crust (like hand tossed) perfectly cooked with decent amount of toppings. Arrived home, poured a beer to pair with it and dug in. Good pizza, fresh and hot with excellent cheese coverage and decent coverage of toppings (pepperoni and pineapple). Great easy dinner, worth a stop anytime. BTW- hubby was driving while I ordered. read more

River City Pizza - Pizza Near Me - Otis Orchards, Washington

We've been patrons at River City for a while, they have great pizza, but stay away from the Spokane Valley location. Both Otis Orchards and Post Falls are solid, but I've had several bad experiences in Spokane Valley. Out of convenience we decided to give them another try tonight, got the pizza home, opened the box and 1/4 of the pizza didn't have toppings on it. We're done with River City in Spokane Valley. My advice, either drive the extra distance to the Otis Orchards location, or spend your hard earned money elsewhere. read more

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Pizza is not good. Service sucks. Paid 70.00 for three pizzas. Pretty sad when dominos pizza is better. I do not recommend. I will not be back. read more

Update: The owner was very responsive to my complaint and issued me a credit so that I could give them another try... It was delicious! The pizza was hot and crispy as were the mozzarella sticks. The wings were super yummy! I'm glad I gave them another try and will definitely order from them again! Thanks Jacqueline! read more

my daughter and I love the pizza an it was so nice and easy to do it all online It came also on time!!

'Meh' pretty much sums this place up. Pizza and breadsticks are decent. Salad bar is lacking. To mirror many other reviewers, the lady working the front counter clearly does not want to be working in food service. When someone inquired about a sandwich, she flatly said "we're out of bread". Edit: Tried them again today, service still lacking. I did the pizza/salad bar buffet. The amount of pizza under the warmers was not adequate for the 6 customers in the building (at 1230 in the afternoon). There were 5-6 cold slices left and 5-6 cold breadsticks. About 20 minutes later, they brought out one small pizza that was 2-3 different kinds. The breadsticks were never refilled. Skip this one and try somewhere else. read more

Best breadsticks in town. You can't go wrong eating here. Great food and locally owned.

My first time to try River City Pizza. Excellent pizza, affordable prices, and great service. I ordered online for delivery. It was easy to order and Delivery was fast. I will be a regular customer. I ordered the Original Combo. read more

River City Pizza - Original Combo Pizza - Pizza Near Me - Otis Orchards, Washington

Absolutely delicious. First time trying it but I will definitely be back. I did the carry out special that they had for the month of October and got my money's worth. Keep up the good work you guys read more

River City Pizza - Mmm. Bacon and mushrooms with Thick crust - Pizza Near Me - Otis Orchards, Washington

When ordering over the phone, we were told an hour to an hour and a half. We thought that was reasonable since it was during a rush. It took 3 hours to get 2 pizzas done and delivered. We called twice to check on the status. The first time we called, we were told "half an hour longer". Then an hour later we called again. When we called the second time, the female asked "what do you want me to do, they are sitting right here". When the delivery guy came, he dropped off the pizzas without saying a word other than "have a good one" We understand businesses get extremely busy. However the lack of customer service makes us not want to support this place for a long time. read more