Exceptional customer service. Knowledgeable and helpful staff. Good prices. Parking can be hit or miss.

Rittenhouse has been an outstanding partner. Referred by our landscape architect, we've worked with them to select in-ground and landscape lighting fixtures for our backyard. Their access to an impressive range of products allowed us to order everything we needed from them, including several niche, custom Italian pieces. Despite a challenging back-and-forth with one manufacturer, for a product that was new to market, Rittenhouse was with us every step of the way, ensuring we got exactly what we needed. We have complete confidence in their expertise and dedication and highly recommend them to anyone seeking exceptional service and quality. read more

The service was great! They took their time understanding what was our issue and providing us with the best, possible solutions for our problem. They have all sorts of lights and light bulbs for your needs. Highly recommended and will definitely be going back again for more service. read more

Rittenhouse Electric - New long light bulbs. - Lighting Fixtures & Equipment Near Me - Ardmore, Pennsylvania

I went to pick up my lightning and was in for stress today. I was told that I had to go to the warehouse. No problem, it's down the street; turn to your right. I couldn't find it. I came back and repeated the instructions. With my assistant, we thought we finally found it. Walk around, knock on the door, and some minutes later, someone says, "Right business, wrong place." I was sent to another address, rang the bell, and held it to speak several times, but there was no response. I called twice and waited. Finally, someone opened the warehouse gate to hand me the package. I wanted to conduct more business, but this experience could have been more relaxed, more relaxed, and more appropriate. Draw a warehouse map, or walk the paying customer to the location since it's so close. As a first-time customer, my business may not mean much to you, but service means a lot to me. No one should have to go through the hoops I went to for this item. Dr. Alston read more

The lovely wife and I are in the middle of a typical homeowner nightmare. The dreaded kitchen remodel! We stopped in here last night to deal with some of the lighting issues. Like many folks we love to patronize local businesses when we can. This is a wonderful place that's been around for decades. As expected we received great service. A note to shoppers; if you want the cheap stuff head on over to Home Depot. These folks carry top-of-the-line lighting solutions. This is a great place for beautiful lighting. read more

Rittenhouse Electric - Beautiful Storefront! - Lighting Fixtures & Equipment Near Me - Ardmore, Pennsylvania

Today was the third time in a row that I have gone into Rittenhouse Electric Supply and have been treated rudely. I only went to them because they are close, but it never fails that I am treated disrespectfully there. Today I was abruptly told, "You stand back there!" by a clerk when I stood where just moments before someone else had stood. There was no, "Excuse me, sir. Please stand over there to pay for your purchase". There was a plexiglass shield between me and the clerk. He was pleasant to the previous customer who was not admonished to move away. I am disgusted to think that his behavior might have been racially motivated, or age-related as I am of a different race and a senior citizen. I will not allow clerks at Rittenhouse Electric Supply to demean and insult me again. read more

I'll be the first to admit that I know absolutely nothing about electrical thingamajiggies. But I know where to go to get help especially when I am in an electrical quandary. If you recall from some of my earlier reviews, I am a stickler for keeping it local. Rittenhouse Electric Supply started out as one of those genuine mom and pop stores. It has been around for close to 50 years. At Rittenhouse Electric, you will find all the personal touches you would expect from a small family-owned business. Their staff is very friendly, attentive and knowledgeable. That goes a long way with me. They also have a separate showroom that houses hundreds of lighting lines and fixtures. I am all for customer service and I give Rittenhouse Electric 5 stars for being committed to the customer. read more

The staff was truly helpful. Mike got the bulb I needed and installed it for me. No wait, great, service !!

We have worked with JJ at Rittenhouse. He was incredibly helpful and knowledgeable about what we needed for our renovation of a home office. Would go there again in a flash! Highly recommend! read more

I have had to work with Rittenhouse Electric for personal and professional needs. The customer service has been great. They take the time to determine what the actual needs are, make recommendations based on your desires - not their bottom line, and want to make sure the job is done right. The staff is knowledgeable and the showroom is definitely fun to walk through as well to see the possibilities. read more

We began working with Rittenhouse back in 2005 when we moved to the area and had to renovate an entire house and redo all the electrical. They were fabulous to deal with and Mike Elkins personally came to the home and spent several hours walking room by room helping us come up with fixtures and lighting designs that met our needs. The results were spectacular and we've been thrilled with everything. In subsequent years we've returned to Rittenhouse for all of our electrical needs and they have provided great selection and ideas, but most of all exceptional customer service. This is a store/ownership that is focused on ensuring that their customers are fully satisfied and address issues above and beyond expectations--no debating warranty language, quibbling over deliver dates, etc. Recently we had a ceiling fan that shorted out with no reason for doing so. While it was outside of the manufacturers' warranty period, Mike was able to work with the product rep and get us a replacement simply because he and the manufacturer agreed it was the right thing to do. That's not something you get at the big box stores and is the type of support that makes me want to give them by business. Sure, I still stop at the big box store I pass on my way home from work for an occasional bulb, but if I have anything electrical that is really worth caring about, I go to Rittenhouse. If you want a huge range of options, great staff to work with, and a very positive experience as a customer (one that will keep you coming back), then Rittenhouse Electric is the place. read more

Since 1997 - yes, that is true - I have been searching to a solution to my lighting problem in my living room. Finally, thanks to a recommendation from a wood worker I deal with I found Mike Elkins at Rittenhouse. My living room now has the most beautiful lighting system. The room is transformed. Thank you Mike read more

I would like to ammend a prior review of Rittenhouse Electric. The pendants that I purchased were indeed poorly constructed, and I did have problems from the beginning. These were issues related to the fixtures themselves and not the fault of the store. I have been working with the owner who personally addressed the problem with me and is working on resolving, and helping me choose new fixtures that will work properly. The owner has been very thorough in explaining the original faulty design problems and has gone above and beyond to help in a way that I will be satisfied. I couldn't ask for a better outcome, and would highly recommend buying here with confidence. read more

These other reviews sound a bit like they were written by the owners themselves. I m a local electrician who has heard more stories than i can count of outrageous prices charged for simple or unnecessary products sold by this place. As far as I can tell, they are fairly good at sizing up your knowledge when you walk in and taking full advantage of the situation, smiling the whole time as they take people to the cleaners. read more

Product selection is big, but some of the worst customer service I've ever experienced. We ordered fixtures in October, called to check on status the end of Nov. and was told by our salesperson she would check on it and get back to us. After a week goes by without hearing anything I called to follow up and was told it was on back order until mid Jan. I called in mid Jan, and was again told she would look into the status. A week goes by and we never hear back. After contacting the store manager we learn the product is now due in late Feb. Obviously we are not happy with the delay - 4+ months since order was placed - but have the courtesy to at least let your customers know the status without them having to chase after you repeatedly for information. read more

They sell some really nice lighting here. Be prepared to be shocked by some of the prices -- some of it is really expensive.

amaze place for some seriously amazing lights. their showroom is so sparlky and pretty. People are very helpful in guiding you to what you want there. read more

We just completed a backyard landscape lighting project. Of course we used Rittenhouse! This is a wonderful, independent business that is truly focused on serving the customer - professional and retail. The staff are all long-timers - which says something about how the store is run and how employees are treated. Their knowledge about each facet of the business is fantastic. Mike Elkins is a phenomenal designer. Extremely talented in creating a vision, and then following through on coming to the house to adjust and perfect the lighting treatments. Our backyard looks fantastic. Thanks to all, Rittenhouse! read more