I stopped using this company a few years back because I didn't feel I was getting the same results…read more I personally felt areas were not being sprayed and that really surprised yet bothered me. Also they would go up on the fees during the contract. This happened more than once less than a year's time. That is too frequent for me especially when I'm in a "contract." So no I cannot leave this a 5 star review.

Blitz is an amazing company with amazing an knowledgeable technicians. Polite and very…read moreprofessional. I support small business and the hard work that goes behind running a business. They take the time to explain exactly what they are going to do and always have a smile on their face from the time they pull in until they drive away. A++ customer service . If you give your money to the "Big Name Companies" you are wasting your money on products that are a band-aide and not a solution. Pricing is unbeatable. I think we are going to be seeing these guys really expand their business with the service they give. Keep up the great work Kale Newsome, you Sir have my approval ! Thank you Blitz !

Arrow Exterminators performed the quarterly inspection on our house in Macon Ga on 12/2/2024. As…read morewith each previous inspection, I pointed out that there is a steady stream of black ants crawling along the foundation and going up behind the siding. Each time I have expressed a concern the ants were getting into the walls. The technician have assured me they have sprayed for ants and put out a bait to stop this and there shouldn't be anymore problems. Today 12/5/2024, I came into the kitchen and the black ants were crawling up the cabinets and on The stove. They are along the baseboard and floor. I sprayed some insecticide I had but they are still crawling. I called the technician and he said he would submit a callback and I told him that wasn't acceptable. Soon afterwards I received a call from Chris and he wanted to know what was the problem. I explained everything to him and he said the earliest they could have someone come out to treat for the ants was 12:00 today. I told him that wasn't acceptable and to bump somebody in order to get someone to come out and treat for the ants. He said that wasn't going to happen and did I want someone to come at 12:00. I'm not a happy camper with Arrow Exterminating and would not recommend them to anyone. Jerry Edmondson on the morning of December. 6, I opened the doors to the pantry and the black ants were crawling all over boxes and packages. I called Arrow Exterminators and was told they wouldn't have anyone available until Monday noon, Dec. 9 and they would send Leonard the service manager out to take care of the problem. I told the lady this was unacceptable and needed someone to come out and take care of the problem now. She told me that wasn't going to happen and the earliest they could have someone out was Monday noon. I asked her how would she like to ants crawling all over everything until Monday and she said she wouldn't like it either. She suggested that if I couldn't wait until Monday noon, maybe I could find somebody else to treat the ants. I made one call to another pest control company and they had someone out within a few hours. After their treatment, I haven't seen any more ants. On Monday morning December 9, I called Arrow Exterminators and cancelled my service with them. I would not recommend Arrow Exterminators to provide pest control for anything. This company is not customer focused. Jerry Edmondson Macon GA

Arrow Exterminators & especially Service Manager Leonard went above & beyond helping our law…read morestudent daughter with her infestation - treated her like one of his own children! Truly appreciate the care & communication he gave us/her, especially with us being so far away. Definitely appreciate the advice & information shared!

Awesome pest control company! Great ownership, service and the greatest lady in the world running…read morethe office! You'll be happy with these folks!

Hi I needed a VA termite inspection for a REFI and called…read moreARQ!! I talked to S..... and WOW! She was helpful , friendly, and a LIVE PERSON! It's difficult now to get in touch with a real person but at ARQ they answer the phone and that alone would set them apart but what ACTUALLY does is their CUSTOMER SERVICE!! THANK YOU ARQ! I look forward to our new friends!

Worst customer service ever. Never returned my calls, never returned my text messages, and after a…read moremonth they decided not to do the job they originally committed to. My advice - choose a different pest control company and save yourself the stress and anxiety.

This company as a whole is great. Joe is the BOMB, extremely professional and knowledgeable. The…read moremanager was also great. My only problem was with Kim (the front desk lady) She was extremely rude. This is a 5-star company with a lackluster receptionist.

Great Service. Great Staff. The guy who came out was very knowledgeable and friendly. This company…read moreis the only one we use for our extermination needs.Thanks for taking care of us. Betts family.

Their techs are super sweet and friendly. The office staff is a completely different story and they…read moreare why I canceled my service in addition to us still seeing problems with ants and such. There are lots of stray animals and we found 2 dead mice in the backyard. They sent Mr James out (I think that was his name) and I was sold just by the way he spoke to me. He didn't try to get me by scaring me into business. He assured me there wasn't activity inside and what we could do just in case. When the tech came he did the same and I loved it! A week later there was one a LOT closer, so of course I freaked. In addition, there were still ants all over the porch, in doorways, and a few in the bedrooms. I called the tech, who was super helpful to get me scheduled who then got me to office staff. She was rude, kept cutting me off and I tried brushing it off thinking maybe she had a hard day. Well, 3 weeks later I tried to call back for ants, and because of her attitude when trying to reschedule service, I just canceled altogether. I'm not going to allow anyone to make me feel like I'm an inconvenience to be a paying customer especially when what I'm requesting is within my contract.

I have sent this company two checks to cover my bill but they claim they did not receive them…read more First they claimed someone was stealing their mail. When I called the second time and got the manager she claimed they never said that. Now she says she will turn this over to a collection agency. I would advise against using this company due to their inability to accurately run their office. I have had to cancel two checks which has cost me $50 which is almost as the bill I am trying to pay.

I had the "unique" experience of coming back from a trip abroad and finding an ant invasion in my…read morecar. I was driving back from Atlanta, and realized there was a major problem by the time I got to Macon (I am not a Macon resident, but pass through on my way home). I called White Lavender Pest Control to see if they could help--and they did. Mr. Windham was extremely kind and patient as I explained the situation. He sprayed my entire car and calmed my nerves about the ant problem. He was also quite generous and did not charge me for his services (he also didn't ask for this review). I am beyond grateful to him for his time, his customer service, and his generosity. I had never heard of the company, but I HIGHLY recommend them for any pest control issues you may have. Mr. Windham, thank you for your help today!

Avoid if you want a home that is pest free and value your hard earned $90 a month. Good grief - a…read morewish would have probably protected our home more than this scam of a company and their "VIP" treatment. Absolutely terrible since they sold out to some national group. Paid for VIP since 2016 and in the past year-plus received really no service except 5 minutes of spraying around the yard. Have now learned their service exacerbated a German Roach and ant problem, which destroyed our less than year-old dishwasher, exacerbated an allergic reaction by a family member, caused a major household budget disruption with more than $1,000 spent for treatment, the purchase of a new dishwasher, and loss of discarded household items. Pathetic.

The people at Active are very consistent in doing the work they promised they would do. If we see a…read moreproblem and need additional service they always come out and take care of the situation at no additional cost to us.

Over priced by1,400. And brought out a can of spray and charged over 2,000 and when I told them I…read morestill had bedbugs they refused to come back out to make things right without charging me another 1,000 I will never use these crooks again that was 2,000 I could not Afford

I have nothing but positive recommendations for Rocket. Two years ago I had an issue with Sugar…read moreants. It was horrible. They came out several times until they found the nest without repeat charging. I've had no problems at all. I am on a 3 month contract and they come out once every three months but if I have any issue at all they are right here and they don't charge. Obviously everybody has different experiences but I gladly recommend them.