If there's one thing Middle Georgia has taught me, it's that the bugs here are relentless…read moreespecially spiders (my absolute nightmare). When we bought our home, the builder included a one-year termite warranty with Northwest Exterminating, which we extended and added pest control to. Customer service has been excellent. Our service associate is professional, reliable, and very thorough. I also appreciate that they use pet and family friendly treatments since we have a dog. That said... I'm not convinced the pest control is working. In my previous home which I battled with spiders. Once I hired a pest control company, they didn't completely disappear but when I saw them they were not alive. With Northwest, even after treatments, I'm still seeing more activity than expected. I keep bug spray in multiple rooms, which shouldn't feel necessary. The only thing that seems consistently effective are the sticky traps, they definitely catch bugs. I understand some environments have more pests than others, but I'd expect to at least see some results after treatment. Right now, it's hard to tell if the service isn't as effective or if these Middle Georgia spiders are just built different. We're sticking with them for now and hoping next season brings fewer uninvited guests.

I originally signed up with Michael for pest control of the interior and yard of my house. The guys…read moredid an amazing job and my indoor / out door no longer has any fleas. Yay! Today Jason came out, for the transfer of the termite treatment from the original company whom the former owner of the home had used. Jason was amazing and even helped me out with a task that I was not strong enough to accomplish. I am new to Macon and by far this has been the best service of any of the services I have gone with for my home. Their work is quality and still affordable. Their ability to communicate is a bonus. If you are looking for help with any pest problems, look no further. Thanks again Jason for helping me, you are my hero!

I know who to call for pest control next time. Jason of Prince Pest Pros has done an outstanding…read morejob, is honest and prompt. He quoted the job of removing a roof-top hornets' nest then found not one but 3 nests and didn't increase the estimate quoted for 1 nest. Communication was really good as well and I highly recommend him and will call him first next time.

I called Windham's Pest Control and schedule them to come out. Eddie is very through and listens…read more Awesome guy and very honest. Explained everything well. Very personable and "maintenance is the key" and keeping up with my property is also the key. I will using them from now on. Price for first visit and monthly is extremely fair compared to other companies. Recommend Highly. Thank you Windham's Pest Control! Keep up the good work.

Hi I needed a VA termite inspection for a REFI and called…read moreARQ!! I talked to S..... and WOW! She was helpful , friendly, and a LIVE PERSON! It's difficult now to get in touch with a real person but at ARQ they answer the phone and that alone would set them apart but what ACTUALLY does is their CUSTOMER SERVICE!! THANK YOU ARQ! I look forward to our new friends!

It's a shame that good service is so rare these days so I feel like I should call it out when a…read morecompany gets it right. This is the case with ARQ. I called up and talked to someone in the office who was very friendly and attentive. I wanted a quote and wanted a better understanding of their offerings. One of the owners was happy to talk to to me and give me all the details I wanted. I ultimately made an appointment and they were expedient in getting someone out and the service was professional and thorough. Since the service was completed they have reached out to make sure my needs were met and let me know they were available if I had any issues. Bottom line, their actions showed that they care about their customers. I am very happy with the results and effectiveness of the work. I am also happy to know that if I need them again, I can give a call and feel like I will be heard. I am happy I found these guys and wouldn't hesitate to use them again.

I have nothing but positive recommendations for Rocket. Two years ago I had an issue with Sugar…read moreants. It was horrible. They came out several times until they found the nest without repeat charging. I've had no problems at all. I am on a 3 month contract and they come out once every three months but if I have any issue at all they are right here and they don't charge. Obviously everybody has different experiences but I gladly recommend them.

Over priced by1,400. And brought out a can of spray and charged over 2,000 and when I told them I…read morestill had bedbugs they refused to come back out to make things right without charging me another 1,000 I will never use these crooks again that was 2,000 I could not Afford

I have sent this company two checks to cover my bill but they claim they did not receive them…read more First they claimed someone was stealing their mail. When I called the second time and got the manager she claimed they never said that. Now she says she will turn this over to a collection agency. I would advise against using this company due to their inability to accurately run their office. I have had to cancel two checks which has cost me $50 which is almost as the bill I am trying to pay.

I had the "unique" experience of coming back from a trip abroad and finding an ant invasion in my…read morecar. I was driving back from Atlanta, and realized there was a major problem by the time I got to Macon (I am not a Macon resident, but pass through on my way home). I called White Lavender Pest Control to see if they could help--and they did. Mr. Windham was extremely kind and patient as I explained the situation. He sprayed my entire car and calmed my nerves about the ant problem. He was also quite generous and did not charge me for his services (he also didn't ask for this review). I am beyond grateful to him for his time, his customer service, and his generosity. I had never heard of the company, but I HIGHLY recommend them for any pest control issues you may have. Mr. Windham, thank you for your help today!

Avoid if you want a home that is pest free and value your hard earned $90 a month. Good grief - a…read morewish would have probably protected our home more than this scam of a company and their "VIP" treatment. Absolutely terrible since they sold out to some national group. Paid for VIP since 2016 and in the past year-plus received really no service except 5 minutes of spraying around the yard. Have now learned their service exacerbated a German Roach and ant problem, which destroyed our less than year-old dishwasher, exacerbated an allergic reaction by a family member, caused a major household budget disruption with more than $1,000 spent for treatment, the purchase of a new dishwasher, and loss of discarded household items. Pathetic.

The people at Active are very consistent in doing the work they promised they would do. If we see a…read moreproblem and need additional service they always come out and take care of the situation at no additional cost to us.

Office called my daughter that we had an outstanding balance on the books which she promptly paid…read more When I called back to get details on when and which house they had serviced because I was unaware they had come, they gave me conflicting information. First they said they came in July, then they changed and said they had not been out here. I told them we have consistently told them NOT to come out here unless we call them. I asked them to reverse the payment which they have not done. I will have to pay a stop payment fee to refute the charge. They can close my account. I will not be doing business with them again.

Great service. Because of my sensitivity due to lung cancer, Buddy offered other options.read more

I've used Bughouse for one and a half years. I get a quarterly inside and out bug spray done and…read moreit's all good. They're really nice and I actually appreciate their service. That's why I'm taking the time to give them a well earned good review. I chose them kind of randomly because I thought they had an office nearby. I check reviews before using services so yes you should use this company. They're excellent.

I spoke to a very nice young lady on the phone and told her what the problem was that I had. Sent…read moreout brad. Told bad brad the issue. He looked at it and when I asked him if I could have written confirmation confirming what he he just told me, he said he'd email it to mea and most likely that day. Never heard back from him. Since he'd called me on his personal cellphone to ask if he could come early, I texted him. He sent a generic quote for a quarter that is good until "23." Is that 23 days, the 23th of this month? Who knows? It simply says 23. When I texted him back that he didn't send anything relating to the issue that I called him out in the first place, that he orally confirmed, never heard from him again. I would have gladly paid for a report of the issue I'm experiencing THAT he confirmed. All he was interested was German cockroaches which I don't have. All I got out of it was tied up for a couple of days waiting for him to come out here and my house reeking of cigarette smoke that enveloped him.