I recently purchased a new house in Hawkinsville GA. As new construction in a wooded environment…read morewe quickly found lots of visitors with more than 2 legs... We called Just In Case and spoke with Justin. He came out within 2 days of contacting him and he was congenital, easy going and professional. I would recommend Just In Case with no reservations.

Arrow Exterminators performed the quarterly inspection on our house in Macon Ga on 12/2/2024. As…read morewith each previous inspection, I pointed out that there is a steady stream of black ants crawling along the foundation and going up behind the siding. Each time I have expressed a concern the ants were getting into the walls. The technician have assured me they have sprayed for ants and put out a bait to stop this and there shouldn't be anymore problems. Today 12/5/2024, I came into the kitchen and the black ants were crawling up the cabinets and on The stove. They are along the baseboard and floor. I sprayed some insecticide I had but they are still crawling. I called the technician and he said he would submit a callback and I told him that wasn't acceptable. Soon afterwards I received a call from Chris and he wanted to know what was the problem. I explained everything to him and he said the earliest they could have someone come out to treat for the ants was 12:00 today. I told him that wasn't acceptable and to bump somebody in order to get someone to come out and treat for the ants. He said that wasn't going to happen and did I want someone to come at 12:00. I'm not a happy camper with Arrow Exterminating and would not recommend them to anyone. Jerry Edmondson on the morning of December. 6, I opened the doors to the pantry and the black ants were crawling all over boxes and packages. I called Arrow Exterminators and was told they wouldn't have anyone available until Monday noon, Dec. 9 and they would send Leonard the service manager out to take care of the problem. I told the lady this was unacceptable and needed someone to come out and take care of the problem now. She told me that wasn't going to happen and the earliest they could have someone out was Monday noon. I asked her how would she like to ants crawling all over everything until Monday and she said she wouldn't like it either. She suggested that if I couldn't wait until Monday noon, maybe I could find somebody else to treat the ants. I made one call to another pest control company and they had someone out within a few hours. After their treatment, I haven't seen any more ants. On Monday morning December 9, I called Arrow Exterminators and cancelled my service with them. I would not recommend Arrow Exterminators to provide pest control for anything. This company is not customer focused. Jerry Edmondson Macon GA

Arrow Exterminators & especially Service Manager Leonard went above & beyond helping our law…read morestudent daughter with her infestation - treated her like one of his own children! Truly appreciate the care & communication he gave us/her, especially with us being so far away. Definitely appreciate the advice & information shared!

Today Ernest came for our scheduled service. He was a wonderful young man who was professional,…read moreknowledgeable and personable. Ernest, thank you for a great experience. Thank you also for being so patient while our dog was moved to allow access to our home and back yard.

#Orkin I am really trying to be patient with this company but I'm finding it increasingly more…read moredifficult each time I try to get answers and I'm ignored. Well over a year ago we called Orkin to address an issue we had. IMMEDIATELY upon arrival we we sold a $1500+ plan to treat what we were told was termites. Putting our trust in this company, we moved forward and paid for the $1500 treatment. The treatment required several revisits before the job was complete. Not long afterwards we were notified that in order to continue to be protected we would be required to pay an additional $250+ for yearly inspections, which we reluctantly did. VERY SOON AFTER we paid for yearly inspections we began to notice the VERY SAME activity in the VERY SAME spot that was initially said to have had termites. We called #Orkin and asked for a followup inspection. It took a few days but a technician was dispatched. He did not have any answers other than saying he needed a sample of the bugs, which appear to be beetles, the SAME bugs that were present at the onset. He advised us that the bugs would be sent to the lab and treatment would be determined from there. Well ... three weeks later and after not hearing anything back we called again. The SAME technician was dispatched and he said and did the EXACT SAME THING. He took samples of the bugs and AGAIN advised us that the bugs would be sent to the lab and treatment would be determined from there. Three MORE weeks go by and we call AGAIN, this time a supervisor was dispatched and guess what??? He advised us that the bugs would be sent to the lab and treatment would be determined from there. In addition he says that the bugs appear to be beetles and this will require a completely different treatment. I'm pretty confident that they sold us a termite treatment that we never needed and now they have left us to our own devices as we have yet to hear about the samples taken by the supervisor over two weeks ago. I've been doing some research on this company and I'm becoming more alarmed about what I'm seeing. I would NEVER RECOMMEND #ORKIN.

I have nothing but positive recommendations for Rocket. Two years ago I had an issue with Sugar…read moreants. It was horrible. They came out several times until they found the nest without repeat charging. I've had no problems at all. I am on a 3 month contract and they come out once every three months but if I have any issue at all they are right here and they don't charge. Obviously everybody has different experiences but I gladly recommend them.

Over priced by1,400. And brought out a can of spray and charged over 2,000 and when I told them I…read morestill had bedbugs they refused to come back out to make things right without charging me another 1,000 I will never use these crooks again that was 2,000 I could not Afford

Their techs are super sweet and friendly. The office staff is a completely different story and they…read moreare why I canceled my service in addition to us still seeing problems with ants and such. There are lots of stray animals and we found 2 dead mice in the backyard. They sent Mr James out (I think that was his name) and I was sold just by the way he spoke to me. He didn't try to get me by scaring me into business. He assured me there wasn't activity inside and what we could do just in case. When the tech came he did the same and I loved it! A week later there was one a LOT closer, so of course I freaked. In addition, there were still ants all over the porch, in doorways, and a few in the bedrooms. I called the tech, who was super helpful to get me scheduled who then got me to office staff. She was rude, kept cutting me off and I tried brushing it off thinking maybe she had a hard day. Well, 3 weeks later I tried to call back for ants, and because of her attitude when trying to reschedule service, I just canceled altogether. I'm not going to allow anyone to make me feel like I'm an inconvenience to be a paying customer especially when what I'm requesting is within my contract.

Great Service. Great Staff. The guy who came out was very knowledgeable and friendly. This company…read moreis the only one we use for our extermination needs.Thanks for taking care of us. Betts family.

Worst customer service ever. Never returned my calls, never returned my text messages, and after a…read moremonth they decided not to do the job they originally committed to. My advice - choose a different pest control company and save yourself the stress and anxiety.

This company as a whole is great. Joe is the BOMB, extremely professional and knowledgeable. The…read moremanager was also great. My only problem was with Kim (the front desk lady) She was extremely rude. This is a 5-star company with a lackluster receptionist.

This is a one man shop who drives a beat up truck and weaves in and out of traffic cutting people…read moreoff. If you call to report an employee driving erratically, you get him and he cusses you out. not a professional at all.

Bucks Quality Termite & Pest Control Company provides an awesome service,…read more with professionalism and accuracy. They provide Quality service with affordable prices. Pricing that was literally hundreds less then local competitors. Jim, thank you for providing me with Peace of Mind !!!

Avoid if you want a home that is pest free and value your hard earned $90 a month. Good grief - a…read morewish would have probably protected our home more than this scam of a company and their "VIP" treatment. Absolutely terrible since they sold out to some national group. Paid for VIP since 2016 and in the past year-plus received really no service except 5 minutes of spraying around the yard. Have now learned their service exacerbated a German Roach and ant problem, which destroyed our less than year-old dishwasher, exacerbated an allergic reaction by a family member, caused a major household budget disruption with more than $1,000 spent for treatment, the purchase of a new dishwasher, and loss of discarded household items. Pathetic.

The people at Active are very consistent in doing the work they promised they would do. If we see a…read moreproblem and need additional service they always come out and take care of the situation at no additional cost to us.