Today Ernest came for our scheduled service. He was a wonderful young man who was professional,…read moreknowledgeable and personable. Ernest, thank you for a great experience. Thank you also for being so patient while our dog was moved to allow access to our home and back yard.

#Orkin I am really trying to be patient with this company but I'm finding it increasingly more…read moredifficult each time I try to get answers and I'm ignored. Well over a year ago we called Orkin to address an issue we had. IMMEDIATELY upon arrival we we sold a $1500+ plan to treat what we were told was termites. Putting our trust in this company, we moved forward and paid for the $1500 treatment. The treatment required several revisits before the job was complete. Not long afterwards we were notified that in order to continue to be protected we would be required to pay an additional $250+ for yearly inspections, which we reluctantly did. VERY SOON AFTER we paid for yearly inspections we began to notice the VERY SAME activity in the VERY SAME spot that was initially said to have had termites. We called #Orkin and asked for a followup inspection. It took a few days but a technician was dispatched. He did not have any answers other than saying he needed a sample of the bugs, which appear to be beetles, the SAME bugs that were present at the onset. He advised us that the bugs would be sent to the lab and treatment would be determined from there. Well ... three weeks later and after not hearing anything back we called again. The SAME technician was dispatched and he said and did the EXACT SAME THING. He took samples of the bugs and AGAIN advised us that the bugs would be sent to the lab and treatment would be determined from there. Three MORE weeks go by and we call AGAIN, this time a supervisor was dispatched and guess what??? He advised us that the bugs would be sent to the lab and treatment would be determined from there. In addition he says that the bugs appear to be beetles and this will require a completely different treatment. I'm pretty confident that they sold us a termite treatment that we never needed and now they have left us to our own devices as we have yet to hear about the samples taken by the supervisor over two weeks ago. I've been doing some research on this company and I'm becoming more alarmed about what I'm seeing. I would NEVER RECOMMEND #ORKIN.

I recently purchased a new house in Hawkinsville GA. As new construction in a wooded environment…read morewe quickly found lots of visitors with more than 2 legs... We called Just In Case and spoke with Justin. He came out within 2 days of contacting him and he was congenital, easy going and professional. I would recommend Just In Case with no reservations.

From the owner: Looking for a quality Exterminator you can depend on? Well, look no further. We're Just In Case…read morePest Control, available where you need me when you need us. With 35 years of experience,

I have nothing but positive recommendations for Rocket. Two years ago I had an issue with Sugar…read moreants. It was horrible. They came out several times until they found the nest without repeat charging. I've had no problems at all. I am on a 3 month contract and they come out once every three months but if I have any issue at all they are right here and they don't charge. Obviously everybody has different experiences but I gladly recommend them.

Over priced by1,400. And brought out a can of spray and charged over 2,000 and when I told them I…read morestill had bedbugs they refused to come back out to make things right without charging me another 1,000 I will never use these crooks again that was 2,000 I could not Afford

I originally signed up with Michael for pest control of the interior and yard of my house. The guys…read moredid an amazing job and my indoor / out door no longer has any fleas. Yay! Today Jason came out, for the transfer of the termite treatment from the original company whom the former owner of the home had used. Jason was amazing and even helped me out with a task that I was not strong enough to accomplish. I am new to Macon and by far this has been the best service of any of the services I have gone with for my home. Their work is quality and still affordable. Their ability to communicate is a bonus. If you are looking for help with any pest problems, look no further. Thanks again Jason for helping me, you are my hero!

Five stars for fast, easy, and fantastic service! I'm honestly switching to this company from my…read moreregular pest control because of how straight forward and simple this company is. Had the pleasure of working with the owner who seriously LOVES his job! He was professional, fast, and gave me options a lot of other companies didn't. Highly recommend checking with this company first before you call someone else out!

This company as a whole is great. Joe is the BOMB, extremely professional and knowledgeable. The…read moremanager was also great. My only problem was with Kim (the front desk lady) She was extremely rude. This is a 5-star company with a lackluster receptionist.

Worst customer service ever. Never returned my calls, never returned my text messages, and after a…read moremonth they decided not to do the job they originally committed to. My advice - choose a different pest control company and save yourself the stress and anxiety.

Hi I needed a VA termite inspection for a REFI and called…read moreARQ!! I talked to S..... and WOW! She was helpful , friendly, and a LIVE PERSON! It's difficult now to get in touch with a real person but at ARQ they answer the phone and that alone would set them apart but what ACTUALLY does is their CUSTOMER SERVICE!! THANK YOU ARQ! I look forward to our new friends!

It's a shame that good service is so rare these days so I feel like I should call it out when a…read morecompany gets it right. This is the case with ARQ. I called up and talked to someone in the office who was very friendly and attentive. I wanted a quote and wanted a better understanding of their offerings. One of the owners was happy to talk to to me and give me all the details I wanted. I ultimately made an appointment and they were expedient in getting someone out and the service was professional and thorough. Since the service was completed they have reached out to make sure my needs were met and let me know they were available if I had any issues. Bottom line, their actions showed that they care about their customers. I am very happy with the results and effectiveness of the work. I am also happy to know that if I need them again, I can give a call and feel like I will be heard. I am happy I found these guys and wouldn't hesitate to use them again.

Used Arrow Exterminators for several years but recently their service has been getting more…read moreexpensive while lackluster. I've had to call several other companies and specialists to repair some of their work and remove insulation they sprayed in my attic.

I will never use this company again. They gave me a quote and once the service tech actually…read morearrived he charged me double for half the service! I was so desperate to get rid of a few wasp nests I paid it like an idiot. One star for the friendly service tech who came out.

The people at Active are very consistent in doing the work they promised they would do. If we see a…read moreproblem and need additional service they always come out and take care of the situation at no additional cost to us.

Avoid if you want a home that is pest free and value your hard earned $90 a month. Good grief - a…read morewish would have probably protected our home more than this scam of a company and their "VIP" treatment. Absolutely terrible since they sold out to some national group. Paid for VIP since 2016 and in the past year-plus received really no service except 5 minutes of spraying around the yard. Have now learned their service exacerbated a German Roach and ant problem, which destroyed our less than year-old dishwasher, exacerbated an allergic reaction by a family member, caused a major household budget disruption with more than $1,000 spent for treatment, the purchase of a new dishwasher, and loss of discarded household items. Pathetic.