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    Hugh’s Mechanical

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

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    4 months ago

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    Air Clean Technology - untitled

    Air Clean Technology

    (2 reviews)

    ACT cleaned the ducts fairly well. However, the heat pump was not replaced flush against the…read morefoundation. There are big gaps on each side that will allow wild animals entry under my home to live and do damage. The owner of this company will not take my phone calls. I texted him with the complaint and photos. He responded with texts that said the heat pump was like that before work began. That is not true. I have photos and eye witnesses to prove it. The estimate sheet said "Satisfaction Guaranteed." I am not satisfied. Since he is not willing to fix this problem, I need to hire someone else to do the work.

    If I could give it less than 1-star, I would. this company had abysmal customer service and it…read morerelies on the customer to get back to them about everything. I texted them for the first time on April 16th. They came out multiple times to fix my AC. I had no air or limited air from April to June when they replaced the unit entirely. What a rip off. Even the new unit never worked for more than a week after it was installed in the worst possible way. Shawn Eubanks, the supposed owner, never once came out here to check the quality of his workmen, despite his ill prepared workmen being out here a minimum of 10 times. The install was so poor and shotty that I paid for a completely new company (a company that now employs only the good workers that had the sense to leave Shawn's employ) to rip out everything and provide me with an entirely new unit. It's been installed by the new company for 3 days and it's working better than ACTs crap has in 6 months. I will ensure that no one in my neighborhood, friends community, or work location ever use this company. The best adjectives to describe this company are shyster, unethical, abysmal, deceitful, and unscrupulous.

    ProTech Services - Plumbing, Heating, & Air - Plumbing Kitchen Eatonton GA

    ProTech Services - Plumbing, Heating, & Air

    (4 reviews)

    Just used this company again (previously had them install three Mitsubishi Mini-Split systems in my…read morehome), this time to install a mini-split A-C system that I bought online. Two very qualified fellows showed up and efficiently installed everything for a fair price (make sure you know what you're doing when engaging in a "labor-only" deal, as you MUST supply every last nut and bolt). ProTech has also stood behind its warranty on the first set of mini-splits that it installed. This can be a fairly tricky area, and it's good that ProTech has got techs who've been around long enough to amass the experiential knowledge that figures into system longevity. A word about Heating and Cooling systems and customer satisfaction: A lot can go into making a customer happy. I've seen instances where an HVAC company installed a new system and yet it just didn't cool enough -- but the problem was with leaky duct work in the attic, something the homeowner just didn't want to address but instead blamed the latest guy to come along. Other times, an installer just didn't pay attention and overtightened a critical joint, or failed to properly flare a connection. Sometimes a customer gripe is justified, sometimes not. Simple ignorance and neglect can cost both money and reputation. It's thus critical to hire a company that sends highly expertised techs to your home or business. One wrong move can doom you to a lot of aggravation. I'm grateful that ProTech, while not cheap, has got quality staff (they even advised me on what brands to stay away from when I opted to buy a system online for them to install) -- right down to the pleasant gals who answer the phone. No one has tried to snow me, and ProTech validates the "you get what you pay for" maxim. One final tip: Search for "how to install" videos of the HVAC system you're thinking of, then watch them. Often they'll contain tips on installation mistakes and improved ways of doing things. I did that for my latest mini-split system, then watched ProTech's guys install it. Without getting in their way, I asked them about each video tip/warning, and they patiently explained each part of the process as they went. I came away satisfied that I got the best possible installation for a top-rated system.

    Excellent Service! Well worth purchasing a maintenance agreement for my HVAC system, They've always…read morebeen courteous, ring just before the Tech will arrive, thorough and clean up when necessary. When repairs need to be made, they explain what needs to be done, and exactly how much it will cost prior to starting the repairs.

    Hugh’s Mechanical - hvac - Updated September 2026

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