fantastic staff, experience, and service! would absolutely use again and recommend to friends and…read morefamily.

Once again, I want to thank Ervin For his professional servicing in maintaining my heating and…read moreair-conditioning units. He does excellent work quietly and efficiently. Your company is a pleasure to deal with, Success is in the people you hire and their Dedication to excellence.

I don't think you could ask for more better and honest people. Thanks Head.... called they came…read moreright out got me taken care of I'm cooling again 2024. THANKS AGAIN

Recently had compressor replaced on our mini split unit. Head Heating and Air made this repair…read moreaffordable and did a first class job! I highly recommend them. They are a very professional, knowledgeable, and fair company to do business with. we highly recommend them!!

Called because one of my units kept stopping. Guy came out and told my coils were trash and that I…read morehad a Freon leak. Then he started the sales pitch for a new ac unit. Decided to get a second opinion and found the company who actually installed the system. Unit was only 5 years old and the tech said there was no leak, and coils were fine. Pro Aire charged me $312 for a supposed leak test and 2 lbs of Freon. I will never call or recommend them to anyone.

I have a pretty old system that stopped working. They troubleshooted it down to a bad motor. We had…read morea conversation about when it makes sense to replace the system but I was not being sold anything the entire time. Went ahead with the repair and I'm armed with information about expected price for a new system with the current market. Great experience! Definitely recommend.

Very good service and technician was very proficient. HVAC system is now working better than…read morebefore. Will definitely contact again.

Bernie & his team at Comfort Air literally saved our lives this summer. They fixed our AC when it…read morewas out earlier this summer. We could NOT have survived this sweltering inferno of a summer without them. Now they are stepping in to replace our ruptured water heater. The speedy response, expertise, kindness and understanding of Bernie & Co. CANNOT be overstated. THE BEST. CALL NO ONE ELSE! GRATEFUL, LUKE AND DIANE COSTELLO

We had issues with our heat pump so we looked up an HVAC contractor to come out and see what was…read morewrong. Jeremy answered the phone and was extremely nice and very helpful. Will, the service tech, was extremely friendly, very knowledgeable and did a very thorough job and told us exactly what was wrong. They really helped us out in a bind and we are very appreciative for their prompt service. They even texted us on their way, letting us know that they were coming. They gave us a timeframe which they adhered to very efficiently. Thank you so much again, Jeremy and Will!

They are charging me (military discount) $246 to replace one outlet with an outlet that has a reset…read morebutton. SO EXPENSIVE. Found tons of other electricians on Yelp who charges only $40!!!!!!

They are very professional, courteous, and knowledgeable of their job. I will definitely recommend…read moreand use them again. The repairman also gave me helpful advice on keeping the pvc pipe from clogging up in between maintenance checks. Great job AAA!!!!

Just used this company again (previously had them install three Mitsubishi Mini-Split systems in my…read morehome), this time to install a mini-split A-C system that I bought online. Two very qualified fellows showed up and efficiently installed everything for a fair price (make sure you know what you're doing when engaging in a "labor-only" deal, as you MUST supply every last nut and bolt). ProTech has also stood behind its warranty on the first set of mini-splits that it installed. This can be a fairly tricky area, and it's good that ProTech has got techs who've been around long enough to amass the experiential knowledge that figures into system longevity. A word about Heating and Cooling systems and customer satisfaction: A lot can go into making a customer happy. I've seen instances where an HVAC company installed a new system and yet it just didn't cool enough -- but the problem was with leaky duct work in the attic, something the homeowner just didn't want to address but instead blamed the latest guy to come along. Other times, an installer just didn't pay attention and overtightened a critical joint, or failed to properly flare a connection. Sometimes a customer gripe is justified, sometimes not. Simple ignorance and neglect can cost both money and reputation. It's thus critical to hire a company that sends highly expertised techs to your home or business. One wrong move can doom you to a lot of aggravation. I'm grateful that ProTech, while not cheap, has got quality staff (they even advised me on what brands to stay away from when I opted to buy a system online for them to install) -- right down to the pleasant gals who answer the phone. No one has tried to snow me, and ProTech validates the "you get what you pay for" maxim. One final tip: Search for "how to install" videos of the HVAC system you're thinking of, then watch them. Often they'll contain tips on installation mistakes and improved ways of doing things. I did that for my latest mini-split system, then watched ProTech's guys install it. Without getting in their way, I asked them about each video tip/warning, and they patiently explained each part of the process as they went. I came away satisfied that I got the best possible installation for a top-rated system.

Excellent Service! Well worth purchasing a maintenance agreement for my HVAC system, They've always…read morebeen courteous, ring just before the Tech will arrive, thorough and clean up when necessary. When repairs need to be made, they explain what needs to be done, and exactly how much it will cost prior to starting the repairs.

I did not have a good experience with this company at all. The technician who came out was…read moreextremely rude and unprofessional. I originally called for a diagnostic, but they went ahead and did additional work without my permission or even informing me -- and now I'm stuck with an expensive bill I never agreed to. When I asked questions to understand what was happening, the technician kept brushing me off, saying "we just have to go," and wouldn't explain anything until I insisted, as a paying customer, that I deserve to know what's wrong with my unit before they leave. Even then, the explanation was vague and the attitude remained rude. When I brought up my concerns to the owner of the company, he was also very dismissive and showed no interest in resolving the issue. Instead of listening, he threatened to take us to court if we didn't pay the bill. And now, simply for asking questions and advocating for myself, I've been placed on a "do not service" list. This was an extremely unprofessional and upsetting experience from beginning to end. I would never recommend this company to anyone.

Very pleased with the professional service provided by M&W heating and air. The appointment was…read morescheduled and the technician was running a little behind schedule. He kept us informed of the arrival time and completed our service quickly and provided detail information as to what was done. Great job will refer any time.