If I could give it less than 1-star, I would. this company had abysmal customer service and it relies on the customer to get back to them about everything. I texted them for the first time on April 16th. They came out multiple times to fix my AC. I had no air or limited air from April to June when they replaced the unit entirely. What a rip off. Even the new unit never worked for more than a week after it was installed in the worst possible way. Shawn Eubanks, the supposed owner, never once came out here to check the quality of his workmen, despite his ill prepared workmen being out here a minimum of 10 times. The install was so poor and shotty that I paid for a completely new company (a company that now employs only the good workers that had the sense to leave Shawn's employ) to rip out everything and provide me with an entirely new unit. It's been installed by the new company for 3 days and it's working better than ACTs crap has in 6 months. I will ensure that no one in my neighborhood, friends community, or work location ever use this company. The best adjectives to describe this company are shyster, unethical, abysmal, deceitful, and unscrupulous. read more