Just used this company again (previously had them install three Mitsubishi Mini-Split systems in my…read morehome), this time to install a mini-split A-C system that I bought online. Two very qualified fellows showed up and efficiently installed everything for a fair price (make sure you know what you're doing when engaging in a "labor-only" deal, as you MUST supply every last nut and bolt). ProTech has also stood behind its warranty on the first set of mini-splits that it installed. This can be a fairly tricky area, and it's good that ProTech has got techs who've been around long enough to amass the experiential knowledge that figures into system longevity. A word about Heating and Cooling systems and customer satisfaction: A lot can go into making a customer happy. I've seen instances where an HVAC company installed a new system and yet it just didn't cool enough -- but the problem was with leaky duct work in the attic, something the homeowner just didn't want to address but instead blamed the latest guy to come along. Other times, an installer just didn't pay attention and overtightened a critical joint, or failed to properly flare a connection. Sometimes a customer gripe is justified, sometimes not. Simple ignorance and neglect can cost both money and reputation. It's thus critical to hire a company that sends highly expertised techs to your home or business. One wrong move can doom you to a lot of aggravation. I'm grateful that ProTech, while not cheap, has got quality staff (they even advised me on what brands to stay away from when I opted to buy a system online for them to install) -- right down to the pleasant gals who answer the phone. No one has tried to snow me, and ProTech validates the "you get what you pay for" maxim. One final tip: Search for "how to install" videos of the HVAC system you're thinking of, then watch them. Often they'll contain tips on installation mistakes and improved ways of doing things. I did that for my latest mini-split system, then watched ProTech's guys install it. Without getting in their way, I asked them about each video tip/warning, and they patiently explained each part of the process as they went. I came away satisfied that I got the best possible installation for a top-rated system.

Excellent Service! Well worth purchasing a maintenance agreement for my HVAC system, They've always…read morebeen courteous, ring just before the Tech will arrive, thorough and clean up when necessary. When repairs need to be made, they explain what needs to be done, and exactly how much it will cost prior to starting the repairs.

If you value integrity and don't want to be ripped off, don't hire J&J Heating/Air and Plumbing. I…read morecontacted them to have my HVAC serviced and checked out for the pending summer heat, and to have plumbing services (constant running of a toilet, driving me crazy). My initial interaction with Lisa was assuring--she was polite, professional and transparent (mostly before the fact). She explained there would be a separate fee for each service call, in addition to any work done-- $79 for HVAC and $75 for plumbing. She also said, if needed, a customer supplied toilet installation would cost $350, which admittedly, she acknowledged was pricey, and that I was not obligated for the install. The HVAC service technician came out first and no problems here. The next day the plumber came. He informed me that the constant running was an issue with the make of the toilet and to fix it would be more than the cost of a new one. We happened to have a new, unopened toilet on hand and my husband suggested we install it. However, I said I thought the price tag for the install was a bit too much. That's when he said he would install it for $250, so I agreed. Here is where the lack of honesty and integrity began. After removing the toilet, two extended trips to Loews were made; the first was to purchase a flange that he said needed replacing and the second to purchase H2O lines. Why didn't they know new lines were needed, they had the toilet specs and experience. When all was said and done the cost to me was $550. Now I expected to pay for the flange and H2O lines, but $225, NO WAY, I've bought both these items several times in the past. The cost combined, on the highest end shouldn't have been more than $40. When I questioned him, he tried to tell me that this is what it cost to replace the flange. I was livid, paid him, and decided I would take it up with the company. I called to ask for a detailed invoice and Lisa said they didn't break down the labor from the parts, they just charged a flat fee (she didn't explain this initially). When I received the invoice via email, it read--repair toilet flange $225. So now it went from a replacement to a repair, obviously to justify the cost. Even if that wasn't the case, what happen to communicating with the client regarding "work changes." Again, I wasn't going to share my experience, but, when trying to dispose of it, a rep from the City of WR said the bulk pick-up policy for toilets had changed in the last two years and that the "contractor" should have disposed of it as a courtesy or as apart of the cost. For $550, you damn right he should have!

Guy came out because the air conditioner stopped working. kept telling me he was gonna give me a…read moreprice before anything happened but he never did. he put in a capacitor then he said it was gonna be $210. So I said nope take it back out. That's highway robbery to never give a price before he put it in. So he took it back out he said he still had to charge me for the service charge so I paid him cash on the spot and he left. Now they're sending me a bill for close to $200 claiming that he did put brand new parts in and that I never paid. Scam robbery. Stay away.

My home had been without power for a while, and once it came back on, my unit was only blowing hot…read moreair. Brian came through on a Sunday to get everything back up and running. He was professional, efficient, and got my AC working again in no time. I truly appreciate the quick response and quality service. Thank you again, Brian -- you saved the day!

I called about under house duct work issues. The work was done at a very reasonable price, when…read morepromised. I would recommend them for your a/c needs.

I wanted to take a moment to praise your services and one of your employee's. Just purchased a…read morehome and had not even moved into it when a leak was discovered that flooded a bedroom. Joshua N. was not only on time but beat me to the house, I was there exactly on time. He got right to work and we believe the issue has been resolved, but said if anything came up to please call. He cleaned up the area and was very focused on solving our issue. I would highly recommend their service. Thanks Joshua!

From the owner: Plum Cool Services of Byron, Ga has trained technicians who have over 29 years of experience in…read moreserving the Middle Georgia area. Our technicians are able to handle any job including heating & cooling system installation, maintenance, and repair on all models and types of units. We offer quality services in HVAC (heating, ventilation and air conditioning) and plumbing. Have an emergency? We provide after hours services. We also offer commercial services. We also offer other services including waterlines, water heaters, toilets, bathtubs, sinks, drains, furnaces, freezers, coolers, fryers, and ice machines. We specialize in commercial food service and refrigeration. Our prices are not insane. We are just Plum Cool.

Easy to work with, answered emails quickly, reasonably price and got the job done. Very happy with…read moretheir service. Will use in the future.

From the owner: Appliance Magic is a professional in home appliance repair company. We repair all major household…read moreappliances as well as heating and air conditioning systems. We repair washing machines, dryers, refrigerators, freezers, ranges, ovens, and dishwashers. We service, repair, and install air conditioning systems including heat pumps, package units, split systems, gas furnaces and more. We cover Macon, Warner Robins, Ft Valley, Perry, Byron, Lizella, Kathleen and Bonaire. Locally owned & operated. Licensed and insured.

I requested an estimate from this company for a new AC unit for new construction. They did show up…read morewhen scheduled yesterday and called this morning to say they don't handle new construction installation. Good thing I have called other places.

Very professional. Very expensive! Nice technology on media and communication. Production look good.read more

Had a tree fall in the yard that did heavy damage to my unit. Peach Heating and Cooling came out…read moreassessed the damage, gave me a quote. I called up later and they came out and got a new unit in and all the ducting around the outside replaced in one day. Very professional and efficient.

From the owner: If you are searching for professional and affordable heating and cooling services, look no further…read morethan Peach Heating & Cooling Co. We proudly serve Fort Valley, Warner Robins, Macon, Perry and, Byron with top-notch HVAC services that ensure your indoor comfort all year long. From industry-leading air conditioning repair and heating repair to improving your indoor air quality, our team does it all. We have extensive experience assisting both residential and commercial customers, and we're happy to accept new customers!

Quick response and honest service on my leaking washing machine. The technician couldn't tell right…read moreaway what the problem was so he told me what to look for specifically and call back if I noticed it. I appreciated that he did that rather than charge me for parts and labor that weren't necessary. That never happens in the service industry, amirite?!

Quick response, as well as reasonable quotes. The technician was knowledgeable, courteous, polite,…read moremannerable and helpful. Thanks so much!! Felicia H.