I have used this company twice now. First time was a quick repair of our condenser unit starter…read morecapacitor. They were in and out in twenty minutes and did not try to up sell me. When our unit started failing last Thursday, they came by Friday and did a temp fix as the coil was leaking. We bought a new heat pump unit for a fantastic price. I was shocked how competitively priced the Trane unit is. The techs were polite, professional and cleaned up well. The installation only took four hours. Extremely impressed with this company's honesty and ethics.

Adam is very informative and lets you know exactly what he's doin. A/C was not cooling and he fixed…read morewith no proble.

Tech Anthony was very professional and efficient in restoring our air conditioning.....we…read moreappreciate his quick response and dedication...thanks

We had our semi-annual service on our two 3-ton heat pumps; technician Colby Cottrell with We Care…read moreHVAC called ahead and came and took care of us, even explaining how the system works when I asked. He was quite articulate, professional and polite in his explanation, and I appreciate that. This experience was much better than the previous service call from We Care, when they didn't even show up. But, that's another review for another time. Thanks Colby.

If I could give a 0 - I would. This company took advantage of an 83 year old woman. The quote for…read morean 80 gallon OA Smith water heater with installation was $8413.00. The total bill was $9400. She had no clue what she was signing, paid a $2000 deposit via debit card, and received ZERO detail on what was going to be done, what model the water heater was. ZERO information. No emailed quote or contract. When I called the response was "she signed it." No detailed quote left in home, nor emailed, no detail on the service and products to be installed, no labor breakout. The quote they sent me had zero detail on it. DO NOT WORK WITH THIS COMPANY.

Just used this company again (previously had them install three Mitsubishi Mini-Split systems in my…read morehome), this time to install a mini-split A-C system that I bought online. Two very qualified fellows showed up and efficiently installed everything for a fair price (make sure you know what you're doing when engaging in a "labor-only" deal, as you MUST supply every last nut and bolt). ProTech has also stood behind its warranty on the first set of mini-splits that it installed. This can be a fairly tricky area, and it's good that ProTech has got techs who've been around long enough to amass the experiential knowledge that figures into system longevity. A word about Heating and Cooling systems and customer satisfaction: A lot can go into making a customer happy. I've seen instances where an HVAC company installed a new system and yet it just didn't cool enough -- but the problem was with leaky duct work in the attic, something the homeowner just didn't want to address but instead blamed the latest guy to come along. Other times, an installer just didn't pay attention and overtightened a critical joint, or failed to properly flare a connection. Sometimes a customer gripe is justified, sometimes not. Simple ignorance and neglect can cost both money and reputation. It's thus critical to hire a company that sends highly expertised techs to your home or business. One wrong move can doom you to a lot of aggravation. I'm grateful that ProTech, while not cheap, has got quality staff (they even advised me on what brands to stay away from when I opted to buy a system online for them to install) -- right down to the pleasant gals who answer the phone. No one has tried to snow me, and ProTech validates the "you get what you pay for" maxim. One final tip: Search for "how to install" videos of the HVAC system you're thinking of, then watch them. Often they'll contain tips on installation mistakes and improved ways of doing things. I did that for my latest mini-split system, then watched ProTech's guys install it. Without getting in their way, I asked them about each video tip/warning, and they patiently explained each part of the process as they went. I came away satisfied that I got the best possible installation for a top-rated system.

Excellent Service! Well worth purchasing a maintenance agreement for my HVAC system, They've always…read morebeen courteous, ring just before the Tech will arrive, thorough and clean up when necessary. When repairs need to be made, they explain what needs to be done, and exactly how much it will cost prior to starting the repairs.

The starts must have aligned, I called and they were here within 20 minutes. they diagnosed the…read moreproblem quickly, fixed it and made recommendations for other items they we were considering. they were finished within 90 minutes and everything (outlets and GFI switches) worked properly. future electrical issues they will be my first call.

We have used AMJ time and again. We had them take on a massive project in moving our disconnect…read moreboxes off our pool deck. They worked with Flint and got the job done. They have replaced our panels and countless outlets and switches. Jeff and Brandon are trustworthy, show up on time and we have come to rely on them for so much in this old house. They were doing work with us during the saddest time when we lost a family member and their sympathy was with us and we appreciated it so much. After buying our dream home we have come to really rely on a lot of trades and I'm so thankful we found Jeff!

If I could rate them -1,000,000 I would. My husband and I…read morehad almost the exact same nightmare as another reviewer! But, that review has been removed!!! I wonder why?! Do you have something to hide, DARRELL?! If you delete mine, I'll only post again here and in other places!!! First, we got the runaround for weeks from both the owner and our home warranty company -- each blamed the other for parts being canceled or never picked up. Whatever! Finally, after a month, we got our new air conditioner installed. We were happy for about three days -- until we noticed a huge bubble forming in our kitchen ceiling. We assumed a pipe had burst in the wall, so we called our home warranty company for a plumber and opened a claim with our home insurance company to get a mitigation crew on standby. By morning, the bubble kept growing until water started leaking onto our floors. We couldn't wait for the plumber, so our insurance company approved a mitigation team to come in and dry out the ceiling before mold could form. Well, guess what? The leak was from the air conditioner installation -- completely their fault. Either they don't know what they're doing, or they really don't know what they're doing. My husband called the owner, who sent someone over to reposition the condensation pan and promised to come back to fix the condensation line and repair the hole in our ceiling. That was two weeks ago -- no one ever showed up, and now the owner won't respond to texts or calls. Because of Darryl's negligence, we now have thousands of dollars in damage -- not just to our ceiling but also to our hardwood floors. Do NOT -- I repeat, DO NOT -- use this company. They will lie, disappear, and leave you with the mess.

Darrell was professional, extremely knowledgeable, and on-time. He diagnosed and fixed my control…read moreboard and a leak. His pricing beat all the other quotes I received. He will be my go-to!

If you want to waste your money and have a very poor job done then by all means this is the company…read morefor you. I had a split unit installed by them and it has never worked properly. They have been out to check on it at least 5 times and it still doesn't function properly.

Travis did excellent work and fixed a system that other HAVC companies said would cost up to 10k to…read morereplace. I appreciate your honesty and the great work. We now have air for a GA summer for the first time in Three years.

I used Keadle heating and air to service my 3 condos and they were very responsive every time…read more The girls in the office are wonderful to work with also.

I called Keadle at 9 AM on July 4th. They stated that it would be $249.00 for them to come out and…read morelook at it. With no guarantee as to when they would get here. I am a regular customer who has had several calls and annual service. I know how much overtime costs. A reputable competitor agreed to come out. The charge should be $79.00 for troubleshooting.