Pruett Air Conditioning

2.3 (6 reviews)

Heating & Air Conditioning/HVAC, Air Duct Cleaning

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Pruett Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Warner Robins, Georgia

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Amanda R.

6 months ago

I recently had James from Pruett install a new AC unit in my home, and I couldn't be happier. From the initial quote to the final walkthrough, the team was professional, transparent about pricing, and very knowledgeable. They helped me choose the most efficient unit for my space without overselling me. The installation was clean, fast, and they left my house spotless. Highly recommend! read more

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Waleed Z.

285

2 years ago

They are extremely rude and misleading. I called them and received a price, as soon as they came they gave me a different price and threatened with collections if I didn't pay their service fee. They tried to bait and switch me to collect more money from me by giving me false information so they can come to my residence. They are extremely unprofessional staff and the lady in the office is the worst. I will never use them again. Stay away from them read more

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Ihop 3.

3 years ago

Unfortunately this company has not stood by their work, nor corrected obvious issues and mistakes. Cheap instilation, cheap products. VERY UNHAPPY! read more

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Sandra H.

5 years ago

Pruett has always done a phenomenal job servicing all five of our locations. They are always professional and quick. We would not use anyone else. read more

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Edd M.

9 years ago

Pruett receives 1 star ONLY because there isn't anything lower!!!! In short, I had them install a brand new system installed from the attic to outside after they convinced me that my current unit, only 3 years old, would cost over $2500 to repair & that it was actually too small for my home. I gave the old unit to someone that was in need of the outside unit & told them of the issues I was having with it freezing up. They had a repair company from their hometown look at it & the only problem with it was actually from the factory. The line feeding freon was actually too small & once replaced, it cooled like a champ! & they are still using it! Shortly after Pruett installed a complete new system, I returned home to find the wall that the unit in the attic was above, soaking wet! Come to find out, when the new unit was installed, they failed to install a bigger drip pan & it over flowed causing the water to leak from the attic. Not only, did they fail to do that but they also failed to install a junction box for power as they are required to! By not installing a bigger drip pan, the water simply overflowed instead tripping the safety switch was not in the proper place due the the pan being too small!!! The tech that inspected it, insured me they would take care of it & apologized a few times for their huge mistake. After dealing with management, which seriously lacks customer skills, they FINALLY agreed to repair the wall as well after correcting their serious mistake! This actually took 3 calls & the threat of a lawsuit before he (the manager) finally agreed. Now, fast forward 2 years. I called them out for a general cleaning & maintenance. I believe the charge was about $75. There were no issues with the unit but felt it was time to be cleaned. The tech had been gone for about 20 minuets when it quit cooling. He returned to see what had happened. The problem was in the attic & would cost $1900 to repair. OR, seeing as I was having this issue, it may be best to simply replace it. Again, a cost of $4500-&5000. I got a 2nd opinion & it was repaired for under $350. It was his opinion that the tech did something seriously wrong when cleaning. Intentionally or accidentally will always be an unanswered question! I can assure you, you'll regret using these CROOKS! I honestly do not know how they are still in business. read more

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Daniel M.

10 years ago

I employed this company the last three times I had out heat pump serviced for regular maintenance. Each time, the service person was courteous, truthful, and seemed genuine. Each time, the service was a complete inspection, and any faults or problems were discussed, and each time there were no issues. The honesty and integrity of the company was the reason I kept them on speed dial for problems that may occur at my home, and I , sadly, recommended them to others. (12,000 civilian and military working force in the Warner Robins area, with a fast growing population, some of whom are young, Air Force folks who won't be in town for only a few years, so THEY need a good recommendation for a company that will be honest, will NOT rip them off with poorly trained service workers.) October, a heat wave struck and the heat pump displayed problems making loud noise with the outside fan, and cooling inside was inadequate, a quick review of past experience, appeared we needed a R-22 check for correct amount, and any leaks. This service person (we'll call him Bobby) 1. NEVER checked the thermostat. 2. NEVER checked with a thermal device to show temperature blowing out of ducts. ( even the most inexperienced HVAC student knows this is a primary troubleshooting checklist). 3. NEVER checked the attic brains of the operation, NEVER asked where it was. 4. 5 minutes outside, came back in with a capacitor which, although old in years, did not show any burning or heat residue. Service person (We'll call him Bobby), said it was a $25 part and for him to install, would be $260 plus the $65 standard service cal , I approved the service, (you can go on the Internet and watch a 14 year old girl and her Grandpa perform the change of a heat pump capacitor), not rocket science, yet involving electricity , since I trusted the honesty of previous Pruett service. He assured me the R-22 level was fine, although it would be another "integrity check of the complete system to check for leaks". Something NONE of the previous Pruett service folks tried to sell, THEY, initially did the 1st 3 steps of the checklist above, and told me the heat pump was low on R-22, told me the price upfront and WE NEVER HAD ANOTHER PROBELM. This time the service person (we'll call him Bobby), after replacing the capacitor proceeded to tell us his life story with the Company, including the fact that he had never been formally trained, "just picked it up as I rode around with the other technicians". Should have red flagged the work then, but again, I TRUSTED PRUETT. Pruett charged me a service call, because, the problem was low R-22,, and the 90 warranty only covered the service they had performed previously. I could see the scam train running off the tracks straight at my check book. Since I was out of town, my wife reluctantly paid the service fee yet declined on paying anything more. I called and spoke to someone we'll call Dave, who answered the phone, gave the short version of the above story, Dave stuck to his guns, wouldn't let me speak to the Manager who he called Jarret, or Garret? I asked him to review our past history and please call me back, because as I told him, having a trusted agent to perform maintenance at your home is something you return to. Never returned my call. So I lost $69, and Pruett could and does care less. Don't use them, you will pay for much more than needs to be maintained, and judging by (we'll call him Bobby) their current service people, may or may not even know what they are doing, so you may pay this week, and two months more, the Pruett truck will show up ready to charge you for needless service while performing maintenance that was unnecessary, and your problem will still not be solved. read more

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More info about Pruett Air Conditioning

100 Constitution Dr
Warner Robins, GA 31088
Directions
(478) 953-4986
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https://pruettac.com

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Does Pruett Air Conditioning take credit cards?

Yes, Pruett Air Conditioning takes credit cards.

From the Business

Specialties

Since 1977, Pruett Air Conditioning has been a trusted, family-owned HVAC company serving Middle Georgia homeowners and businesses for more than forty years. We’ve built our reputation on honest service, quality workmanship, and a commitment to keeping our community comfortable year-round. As a Carrier Factory Authorized Dealer, we install high-quality heating and air conditioning systems designed for reliable performance and affordable comfort, and we proudly service all makes and models of HVAC equipment. We also offer 24/7 emergency heating and air conditioning repair when you need fast help most. Our technicians are EPA and NATE certified, ensuring every installation, repair, and maintenance visit meets the highest industry standards for safety and efficiency. At Pruett Air Conditioning, we understand that trust takes years to build and only moments to lose. That’s why we stand by our word and stand behind our work with a 100% money-back guarantee. Your comfort, satisfaction, and peace of mind are always our top priority.

History

Established in 1977.

Pruett Air Conditioning has proudly served Middle Georgia since 1977, building a reputation for dependable service, honest communication, and quality workmanship. What started as a local, family-owned business has grown into a trusted HVAC provider for homeowners and businesses throughout the region. For more than forty years, we’ve remained committed to helping our neighbors stay comfortable year-round with reliable heating, cooling, and indoor air quality solutions. Our success has always been built on strong relationships, skilled technicians, and a dedication to doing the job right the first time. At Pruett Air Conditioning, we believe trust is earned through consistency, integrity, and care for our community. That’s why we continue to stand behind our work with a 100% money-back guarantee and a promise to treat every customer like family.

Meet the Business Owner: Jarett D.

Family-owned HVAC company serving Middle Georgia since 1977. We provide reliable heating, air conditioning, and indoor air quality services with a commitment to honest service, quality workmanship, and customer satisfaction.

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Comfort Air Cooling & Heating

4.6

(10 reviews)

We had issues with our heat pump so we looked up an HVAC contractor to come out and see what was…read morewrong. Jeremy answered the phone and was extremely nice and very helpful. Will, the service tech, was extremely friendly, very knowledgeable and did a very thorough job and told us exactly what was wrong. They really helped us out in a bind and we are very appreciative for their prompt service. They even texted us on their way, letting us know that they were coming. They gave us a timeframe which they adhered to very efficiently. Thank you so much again, Jeremy and Will!

The young man that performed the maintenance of our A/C unit was professional, knowledgeable, and…read morethorough. Dylan was also very polite. The company provides exceptional customer service, especially during the hottest part of summer. If you need quick and efficient service, Comfort Air is the one to call!

Brian Welch Heating & Air Conditioning

3.8

(5 reviews)

I called about under house duct work issues. The work was done at a very reasonable price, when…read morepromised. I would recommend them for your a/c needs.

Very bad experience. Tried to charge me twice within a 30 min. period of air working and breaking…read moredown again. I contacted the Attorney General, but was unable to get my money back because lies were told. I was told (by Tony) that if it goes out, to take a screwdriver and press on a part that he was showing me! Eventually The air was restored but went back out. The tech, Tony got loud with me on my porch in front of my neighbors because it was less than 30 minutes that his repair work failed and I had called back. Brian came out to repair it again and brought an attitude with him. I found a reliable and respectful company.

Air One Heating and Cooling

5.0

(1 review)

Lee Smith does amazing work is friendly and dedicated to providing great work. He truly loves what…read morehe does and has a commitment to excellence. I would recommend him to everyone. Trustworthy, reliable, and committed to excellence is the best way to describe air one heating and cooling.

From the owner: Air One Heating and Cooling has proudly serviced all of middle Georgia for the last 10 years. Call…read morenow for an estimate!

Heart of Georgia Appliance and AC Repairs

5.0

(4 reviews)

Quick response and honest service on my leaking washing machine. The technician couldn't tell right…read moreaway what the problem was so he told me what to look for specifically and call back if I noticed it. I appreciated that he did that rather than charge me for parts and labor that weren't necessary. That never happens in the service industry, amirite?!

Quick response, as well as reasonable quotes. The technician was knowledgeable, courteous, polite,…read moremannerable and helpful. Thanks so much!! Felicia H.

Premier Heating & Air

5.0

(6 reviews)

Josh Poole provided a straightforward answer after his assessment. He was able to codify two teams…read moreto accommodate with my schedule. Michael Poole, Matthew Borden and rest of Premier Team started at 0830 and the job was completed at 3:00 pm. They replaced the entire HVAC system (outside and inside) within one day and was operational. If you need service, I highly recommend this business and their services. Thank you, Premier Heating and Air of Perry! !

I was truly satisfied with the quality of work from Premier Heating & Air. The technician was…read morecourteous and very informative....My AC is working like a charm. I highly recommend this company for your heating and air needs...Thanks again Bayou for coming out within hours of my call...

Appliance Magic

4.8

(12 reviews)

Great help fixing our dryer! Saved us from having to buy new after holidays…read more I'll definitely reach out to them for our next appliance repair

I am lucky to have found Appliance Magic after a terrible experience with Sears service…read more Denise was not only able to get me an appointment but she took the time to walk me through a common problem on dryers which could have saved me the need for service. On top of that, she even made sure to verify if I still needed their help and worked to get me into an earlier time slot that had just become available. Their customer service is absolutely first rate. Jason is knowledgeable and took the time to ensure the job was done correctly, especially since my issue was less common. The job was done quickly and at a very fair price. I can say I'm very happy to have a working dryer again before the stay at home order goes into effect. I was also happy to learn that both installed parts and labor would be covered under a one year warranty as well. If I have any appliance issues Appliance Magic will be my first call. I highly recommend you make them yours too.

Mission Critical Comfort Solutions

3.0

(2 reviews)

Travis did excellent work and fixed a system that other HAVC companies said would cost up to 10k to…read morereplace. I appreciate your honesty and the great work. We now have air for a GA summer for the first time in Three years.

If you want to waste your money and have a very poor job done then by all means this is the company…read morefor you. I had a split unit installed by them and it has never worked properly. They have been out to check on it at least 5 times and it still doesn't function properly.

Ricky Heath

3.8

(15 reviews)

I requested an estimate from this company for a new AC unit for new construction. They did show up…read morewhen scheduled yesterday and called this morning to say they don't handle new construction installation. Good thing I have called other places.

Very professional. Very expensive! Nice technology on media and communication. Production look good.read more

We Care Plumbing, Septic, Heating & Air Conditioning

3.1

(64 reviews)

We Care Heating & Air are simply the best HVAC service that you can find. They did a consult for me…read moreand ended up saving me thousands plus let me see much better options for repair and replacement. I can't state enough how satisfied I am with the people of We Care. These guys are a real asset to the Middle Georgia region not only because of their great Heating and Air service, but also their philanthropy to local causes and people. This is the last time you will ever need to search for a new HVAC company.

June the 8th we had a new system installed. A unit, thermostat, and ductwork, 10 days later it…read moredied. They wanted to order parts which would take a few days. We told them that this wasnt acceptable considering the price and age of the unit. They replaced the unit the next day after threading to go with another company. Today, 11 days later the second new unit died. Told us that it was going to be anywhere from 4pm to 8pm before they could get here. On a day where the heat index is forecasted to be 107. We dropped $19,000 on this unit and I dont think the crew has any idea how to install it properly. Stay far far away from these people if you value your money.

Affordable Plumbing Solutions

3.3

(25 reviews)

Lots of good things to say about this business. One, the communication was outstanding. They came…read moreout the same day to give me an estimate (which was the lowest of three plumbers that came out to my house), and set up an appointment for repair (not an emergency) three days later. Jeremy came out to give me an estimate. Was very understanding of my issue and did not try to upsell or overcharge me. Taylor and Malik came out to do the actual repair and they were great as well. Very personable and everything works great now. Would HIGHLY recommend Affordable Plumbing!

So far so good. I'm waiting on them to finish the work but I have no complaints. They've been very…read moreresponsive and time. Matthew went out to my property and provided an immediate diagnose and proposal

Able Plumbing Services

3.7

(6 reviews)

If I could give zero stars, I would. A hose was run from…read moreanother unit into my front yard to drain plumbing waste. I objected due to sanitation concerns and because I have a 2-lb puppy that uses that yard. I contacted the office and was dismissed. The owner then came to my home, knocked aggressively, compared draining waste water into my yard to rain, referred to his employees as "kids," and told both me and a neighbor to "get a life." His tone was combative and inappropriate. While I did not hire this company and cannot speak to the quality of their plumbing work, the way this situation was handled was completely unprofessional. I would not recommend Able Plumbing based on this experience.

Very happy with Able Plumbing & will call them again when needed. Their $45 trip charge is fairly…read morepriced and is applied to the repair charge as long as we choose to have them do the repair. Ray from Able Plumbing installed a new toilet for us today, which we purchased through them, The price was very competitive with everything we saw online, including buying our own toilet for them to install. Ray, as always, called to let me know when he was on his way, arrived promptly, made sure everything under the toilet was also in good working order between removing the old toilet and installing the new one, cleaned everything up at the end of the job, and reminded us of Able Plumbing's one year warranty. Ray is always cheerful, polite, professional, respectfully explains everything and thoroughly answers all questions. We greatly appreciate the very pleasant and prompt person who answers their phone and does scheduling. Everyone we've interacted with at Able Plumbing has always been considerate, honest, skilled and professional; and it's helpful that they are available 24/7 if necessary. Thanks Able Plumbing for being a repair service company we can trust.

I2T Inspections And Electrical Services

5.0

(12 reviews)

Another awesome installation. Extremely pleased. With the work that was performed on replacing a…read morechandelier

He was prompt and fixed my issue with my lights quickly, he was also very reasonable. I definitely…read morerecommend him.

Mr. Electric of Middle Georgia

3.5

(12 reviews)

Tech did a great job at a good price. Will use again and recommend. Very personable and…read moreknowledgeable.

Scooter is a great electrian that is always a pleasure to work with…read more Every time I need an electrician I call and personally request Scooter and you should too.

Heritage Electrical Services

5.0

(1 review)

I highly recommend Heritage Electrical Services. Seth was friendly, professional, reliable, and…read moremade this project run so smoothly! This was an unusual residential project but they did not hesitate and cost was very reasonable. Thank you so much!

From the owner: Heritage Electrical Services is a family-run electrical contracting company based in Perry, GA,…read morewith a relentless focus on professionalism and quality. From installing a single outlet in a home to full commercial and industrial wiring solutions - we are capable, experienced, licensed and insured!

AMJ Electric

5.0

(4 reviews)

The starts must have aligned, I called and they were here within 20 minutes. they diagnosed the…read moreproblem quickly, fixed it and made recommendations for other items they we were considering. they were finished within 90 minutes and everything (outlets and GFI switches) worked properly. future electrical issues they will be my first call.

We have used AMJ time and again. We had them take on a massive project in moving our disconnect…read moreboxes off our pool deck. They worked with Flint and got the job done. They have replaced our panels and countless outlets and switches. Jeff and Brandon are trustworthy, show up on time and we have come to rely on them for so much in this old house. They were doing work with us during the saddest time when we lost a family member and their sympathy was with us and we appreciated it so much. After buying our dream home we have come to really rely on a lot of trades and I'm so thankful we found Jeff!

KK King Electric

5.0

(1 review)

We were referred to Mr. King when we needed work done for an outdoor kitchen project. Kenneth…read moreresponded quickly and completed the job on time and within budget. We then hired Kenneth to tackle a list of other household electrical issues that we had been creating for a while. Kenneth completed the list in a timely fashion with very little disruption to our routine. Very professional and reasonably priced. Highly recommend.

From the owner: (478) 273-0405 King…read moreElectric specializes in commercial and residential services. Service change out, electrical panel repair, lighting installation and repair, circuit breaker repair, new wire, rewire, outlet repair. Give us a call for a quote.

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Donald B.

5 months ago

We had a new HVAC system installed by Pruett Air Conditioning 2 years ago. We've had annual maintenance by Pruett and this year noises. James and Greg completed our maintenance and inspection, then called in Wyatt and Bailey from the install team, who discovered issue with ductwork metal flexing. These gentleman were professional, kind and listened to our concerns and ultimately resolved our noise issue. Again I would like to thank James, Greg, Wyatt and Bailey for their diligence and commitment in ensuring that their customers are heard and satisfied with their services. I highly commend and recommend their services. read more

Dan P.

5 months ago

Called Pruett when our AC went out and they got someone here fast. The technician showed up on time, was super polite, and actually took the time to explain what was going on with our system. What I appreciated most was his honesty. He didn't try to sell me a bunch of stuff I didn't need - just told me what the real issue was and gave me options. Fixed everything quickly and the price was fair. It's rare to find a company you can trust with this kind of work, but these guys are the real deal. Already gave their number to a couple neighbors. I can't think of an AC company I would trust more to do work at my home. read more

Matthew E.

5 months ago

Pruitt Air Conditioning in Warner Robins and in Eastman does business the right way. I've had to call them more times that I've wanted for various issues at my home and they always deliver. And recently my mom had to use them at her home in Cochran and they were able to get her unit back up and running in a very short amount of time. Pruitt provides quick service, the technicians are knowledgeable and courteous, and they do quality work. If you have issues and need your HVAC serviced, repaired, or if you need a new unit, call the man and let Pruitt do it. read more

Jason M.

5 months ago

Pruett installed our unit almost 20 years ago. We are happy to invest in the yearly service visits that keep our AC functioning as good as possible. I trust their crew around my family (they've always been gracious to both of my curious sons). I trust their assessment of what work needs to be done. We will use Pruett when we need to replace this unit in due time because I find my money well spent with them. Their pricing is upfront and honest and the work is good. They are a vital part of our family as they keep us comfortable year round in our home. read more

Ronda M.

5 months ago

Our heater went out this morning and it was freezing in our house. Since the unit was just put in last year, I called Pruett and let them know. I was told they would call me as soon as a technician was available. 10 minutes later someone was on their way. Ricky came out on short notice and got us up and running again. He was so nice as we're all of the people that installed it last summer. Ricky said it was just a blown fuse and an easy fix, but he didn't leave until he knew for sure it was working. We're forever customers. read more

Mickie M.

5 months ago

I was having an issue with my heat and called Pruett. They came out the same day and gave me a repair price and since my unit was 20+ years old a replacement price. I decided to go with replacing my unit & within 2 days I had a brand new unit. My electricity bill has decreased and my family is comfortable! All the guys were great and the Customer Care Coordinator was extremely professional and kind. I won't use another company. Let Pruett ALWAYS do it! read more

Clay C.

5 months ago

I have been using Pruett Air Conditioning since I moved to Houston County in 2009, and they have consistently been excellent. Their pricing is fair, their work is done right, and they always make sure the customer is satisfied before they leave. What I appreciate most is straightforward feedback without any upselling or unnecessary replacements. Pruett Air Conditioning is a company you can trust and I highly recommend them. read more

Barbara H.

5 months ago

I requested information on an Air Scrubber unit for our home! technician James Arnold came right out with a portable unit and set it up! We kept it a week and were explained about the whole house unit that connected to air unit. We were given all good information on the unit! The price for unit is very affordable! Thanks Pruett Heat and Air! Barbara Wadsworth read more

Ozie D.

5 months ago

Customer service (mickie) was great. Got technician out quickly to handle problem. Technician was well trained and very knowledgeable. Was very efficient in installing new ac. Bobby was very polite, professional and handled the job very well. All involved with installing system and service are all professional people. Thank you. read more

Thomas S.

5 months ago

Fantastic service! These guys had a sense of urgency that made his feel comfortable when it came to getting out AC up and running. The dispatcher was great, the tech that came out was super transparent when laying out all of our options, and the install of our new system was very smooth. Working great 4 years later! read more

Linda H.

5 months ago

Called to have duct work inspected. House was not heating properly. Bobby came out and immediately found the problem. Repaired my duct work in a very timely manner and cleaned up everything. Very kind and courteous. Highly recommend him. Electric bill is already showing improvement. Definitely worth the price. read more

Barry F.

5 months ago

Pruett is always on time and super professional. The work is done right the first time, every time. No upsell nonsense. I really appreciate how they treat you like a person, not just another service call. If you want your AC fixed or installed properly without any headaches, these are your guys. read more

Hunter G.

5 months ago

We discovered our air conditioner went out one afternoon during a Georgia heat wave. 45 minutes after reaching out to Pruett we had a technician at our house diagnosing the problem and getting our air back on. The price was very reasonable as well. Would recommend Pruett every time. read more

Cassandra P.

5 months ago

James is amazing. He was straight to the point and made sure I understood what was going on with my unit. He was not pushy or trying to upsell and as a single woman I greatly appreciate that! If you are looking for trustworthy technicians, James is one of the good guys. Thank you! read more

Roger V.

5 months ago

Ricky H is AWESOME. Super knowledgeable, professional and personable. He listen to our concerns, troubleshoot and diagnosed the problem and gave me honest feedback about my repair options. Would 100% recommend Pruett AC and Ricky H. Will be using them for all future calls. read more

Warren P.

4 months ago

I used Pruett to seevice my unit bc it failed to start. Bobby came out and was able to get it up and running. Although my unit is 22 years old i was not forced with the purchase of a new one, but was given a choice. Thanks Pruett I will use you again if needed in the future. read more

Brian J.

5 months ago

Great team, serviced our units for years at multiple different homes, even fully replaced a unit for us. When you find something that works and delivers value, you stick with it. I would highly recommend to anyone needing service. read more

Dee B.

5 months ago

James did a great job fixing the problem. He was knowledgeable, professional, and took the time to explain what was going on. Everything was fixed quickly and works perfectly now. I would definitely recommend him. read more

Hannah J.

6 months ago

Had a great experience with technician James Arnold! He was friendly, helpful, and explained things clearly. Quick service and no hassle at all. 10/10 recommend! Response time and service was very quick! read more

Jacob C.

5 months ago

Best AC service in town. After having a really bad experience at another AC service in town- Pruett came in and cleaned things up. Super impressed with their professionalism and attention to detail. read more

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Pruett Air Conditioning - hvac - Updated July 2026

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