We had a new HVAC system installed by Pruett Air Conditioning 2 years ago. We've had annual maintenance by Pruett and this year noises. James and Greg completed our maintenance and inspection, then called in Wyatt and Bailey from the install team, who discovered issue with ductwork metal flexing. These gentleman were professional, kind and listened to our concerns and ultimately resolved our noise issue. Again I would like to thank James, Greg, Wyatt and Bailey for their diligence and commitment in ensuring that their customers are heard and satisfied with their services. I highly commend and recommend their services. read more

Called Pruett when our AC went out and they got someone here fast. The technician showed up on time, was super polite, and actually took the time to explain what was going on with our system. What I appreciated most was his honesty. He didn't try to sell me a bunch of stuff I didn't need - just told me what the real issue was and gave me options. Fixed everything quickly and the price was fair. It's rare to find a company you can trust with this kind of work, but these guys are the real deal. Already gave their number to a couple neighbors. I can't think of an AC company I would trust more to do work at my home. read more

Pruitt Air Conditioning in Warner Robins and in Eastman does business the right way. I've had to call them more times that I've wanted for various issues at my home and they always deliver. And recently my mom had to use them at her home in Cochran and they were able to get her unit back up and running in a very short amount of time. Pruitt provides quick service, the technicians are knowledgeable and courteous, and they do quality work. If you have issues and need your HVAC serviced, repaired, or if you need a new unit, call the man and let Pruitt do it. read more

Pruett installed our unit almost 20 years ago. We are happy to invest in the yearly service visits that keep our AC functioning as good as possible. I trust their crew around my family (they've always been gracious to both of my curious sons). I trust their assessment of what work needs to be done. We will use Pruett when we need to replace this unit in due time because I find my money well spent with them. Their pricing is upfront and honest and the work is good. They are a vital part of our family as they keep us comfortable year round in our home. read more

Our heater went out this morning and it was freezing in our house. Since the unit was just put in last year, I called Pruett and let them know. I was told they would call me as soon as a technician was available. 10 minutes later someone was on their way. Ricky came out on short notice and got us up and running again. He was so nice as we're all of the people that installed it last summer. Ricky said it was just a blown fuse and an easy fix, but he didn't leave until he knew for sure it was working. We're forever customers. read more

I was having an issue with my heat and called Pruett. They came out the same day and gave me a repair price and since my unit was 20+ years old a replacement price. I decided to go with replacing my unit & within 2 days I had a brand new unit. My electricity bill has decreased and my family is comfortable! All the guys were great and the Customer Care Coordinator was extremely professional and kind. I won't use another company. Let Pruett ALWAYS do it! read more

I have been using Pruett Air Conditioning since I moved to Houston County in 2009, and they have consistently been excellent. Their pricing is fair, their work is done right, and they always make sure the customer is satisfied before they leave. What I appreciate most is straightforward feedback without any upselling or unnecessary replacements. Pruett Air Conditioning is a company you can trust and I highly recommend them. read more

I requested information on an Air Scrubber unit for our home! technician James Arnold came right out with a portable unit and set it up! We kept it a week and were explained about the whole house unit that connected to air unit. We were given all good information on the unit! The price for unit is very affordable! Thanks Pruett Heat and Air! Barbara Wadsworth read more

Customer service (mickie) was great. Got technician out quickly to handle problem. Technician was well trained and very knowledgeable. Was very efficient in installing new ac. Bobby was very polite, professional and handled the job very well. All involved with installing system and service are all professional people. Thank you. read more

Fantastic service! These guys had a sense of urgency that made his feel comfortable when it came to getting out AC up and running. The dispatcher was great, the tech that came out was super transparent when laying out all of our options, and the install of our new system was very smooth. Working great 4 years later! read more

Called to have duct work inspected. House was not heating properly. Bobby came out and immediately found the problem. Repaired my duct work in a very timely manner and cleaned up everything. Very kind and courteous. Highly recommend him. Electric bill is already showing improvement. Definitely worth the price. read more

Pruett is always on time and super professional. The work is done right the first time, every time. No upsell nonsense. I really appreciate how they treat you like a person, not just another service call. If you want your AC fixed or installed properly without any headaches, these are your guys. read more

We discovered our air conditioner went out one afternoon during a Georgia heat wave. 45 minutes after reaching out to Pruett we had a technician at our house diagnosing the problem and getting our air back on. The price was very reasonable as well. Would recommend Pruett every time. read more

James is amazing. He was straight to the point and made sure I understood what was going on with my unit. He was not pushy or trying to upsell and as a single woman I greatly appreciate that! If you are looking for trustworthy technicians, James is one of the good guys. Thank you! read more

Ricky H is AWESOME. Super knowledgeable, professional and personable. He listen to our concerns, troubleshoot and diagnosed the problem and gave me honest feedback about my repair options. Would 100% recommend Pruett AC and Ricky H. Will be using them for all future calls. read more

I used Pruett to seevice my unit bc it failed to start. Bobby came out and was able to get it up and running. Although my unit is 22 years old i was not forced with the purchase of a new one, but was given a choice. Thanks Pruett I will use you again if needed in the future. read more

Great team, serviced our units for years at multiple different homes, even fully replaced a unit for us. When you find something that works and delivers value, you stick with it. I would highly recommend to anyone needing service. read more

James did a great job fixing the problem. He was knowledgeable, professional, and took the time to explain what was going on. Everything was fixed quickly and works perfectly now. I would definitely recommend him. read more

Had a great experience with technician James Arnold! He was friendly, helpful, and explained things clearly. Quick service and no hassle at all. 10/10 recommend! Response time and service was very quick! read more