Joe, the owner, faced a difficult situation. Washer drainage and mother board malfunctioned. To add the difficulty to the units are stackable and in a very tight closet. He patiently listen to me vent about the situation and even repaired on a holiday. Thanks, to the redo team. read more

The gentlemen were very nice. I had called late last Friday and actually he was going to schedule me for Tuesday but he checked a schedule and scheduled me for Monday. He said the window will be 12 to 3. He actually had called me before he came, and I was my children that that was very nice of him to call. THEY got here about thirty to forty five minutes. I may have finished early and were on their way they assessed everything. And luckily, it was something that was I relatively simple,it didn't take them no time. Um, yeah, checked everything out. Made sure everything was working, and that was it. I really like their professionalism. I think his prices were fair and reasonable and look forward to doing business again. read more

Do not go to this place for appliance repairs. They will con you out of your money. I had a broken timer knob on my dryer & was told it would take $49 to fix if I brought the dryer to him & $79 if he had to come get it. This was also to fix it. That price went up to $120 to fix it only if he could find an old one & $220 if he had to order it. So we said we would come get the dryer & he wouldn't return our $49 because he said he had to look at it. He didn't have to look at anything to see what was wrong with it, because we had already told him what was wrong. Save your money & time & just order the part & do it yourself or talk to the guy on south pleasant hill. read more

An update to a review from 8 days ago, the name is Logan ramey and I was reporting on Redo. Listed under the name Clem K. I don't know if it was the review, but they came through with a good solid refrigerator that's only a couple of years old to replace the one that my customer is having trouble with. It took them a couple of months but they made good on their word and my customer is satisfied with her refrigerator. read more

I bought a 25 yo Kenmore 110 series washer to replace my new 3 yo Amana washer that died. These old mechanical timer washers are way better than the new computer controlled junk force on us today! The older washing machines clean better. read more

Very affordable appliances that range from kitchen ware, to washing machine SETS! Just bought a used stove and they fixed it and delivered for very low cost! Also comes with a warranty !!! ** EDIT** they had told us that we would be getting our delivery any where from 5-7pm it is now 10:30pm and we had to meet the delivery guy at a nearby location because he couldn't find our house. We have to wake up at 5 am for work and I still have yet to receive my appliance. I've been waiting in the parking lot for almost 30 minutes when the last time I checked they were only 10 mins away from my house. They want $60 for a delivery fee! RIDICULOUS. read more

Our tech was Josiah and he was very courteous and quickly fixed our stove, just in time for Thanksgiving. We will use them again should the need arise. invoice# 31172 read more

I've dealt with Joe and his techs for many, many years! Everyone has been knowledgeable, courteous, friendly, and patient - AND always with a sense of humor when dealing with my old appliances! They've always been able to find and install the parts needed in a timely manner! HIGHLY recommend Redo Appliance!!! read more

Stay away. Will schedule jobs, not show up. Unreliable and non-responsive. Will ghost you and the people who do finally answer the phones are rude. If your fridge is out for days on end they do not care. STAY FAR AWAY. read more

Fast, reliable service. My washing machine was leaking and they sent out a tech to look at the machine in a timely manner. He discovered the source and ordered the parts and notified me. He scheduled a time with me and arrived and replaced the part. Justin is an asset to your company. Thank you. read more

The washer we purchased here is amazing, I never had a washer sing to me when the wash was completed. There prices and service got me to come back for a dryer and Kaley was amazingly friendly and helpful. read more

Friendly fast and affordable service! Will be using these guys again for sure. Called them in the morning and they were able to come the same day read more

I live in Hawaii and have a rental home in Kathleen. Joe and Brad worked with me and my tenant to have a new stove installed before Christmas. The whole transaction worked very easily, which is saying a lot trying to coordinate from Hawaii. I would recommend this company to anyone. read more

The service by this company is excellent! Joe was very professional from the time I called him to schedule an appointment for repair of my refrigerator until the repair was complete. He was very methodical as he thoroughly checked all the mechanisms of the fridge. He told me what he was doing, what he needed to do, the parts that were needed and the cost beforehand. There were no costly surprises! The water hose had leaked and caused damage to the wall. Joe helped me find a professional to repair the wall at a reasonable rate. I highly recommend this company! I will definitely call Redo Appliance when I need appliance repair again!! Outstanding job! Excellent work ethics!!! read more

The repair man's name was Anthony My grandmother had called up to schedule for a repairman to come out, give an estimate, and possibly fix the issue with her dryer. Over the phone he mentioned that it would be a forty-five dollar flat rate to come out there. The man came out between 5:00 and 8:00 according to her. He was later than expected and told my grandmother that a fuse in the back of the dryer was out, and that the timer had broken. He then charged her 60 odd dollars, she reluctantly paid him 100 to help cover the later cost (Around 200 something). He told her that he would be back the following Monday (This occurred on Friday). He didn't contact her until late Monday, explaining that they didn't have the parts required at the time. He told her that he would call her Tuesday to set up another appointment, she was quite irritated about the whole situation because he lacked proper communication skills. She tried to contact him Wednesday after he hadn't called her, after her and my mother calling repeatedly through the day, she finally got a hold of him. She said that he sounded as if he was "not all there", he said that he would get into contact with her once again on Thursday and be out there soon. He called her today (Thursday) at 11:06 saying that he was on his way to the Macon building to get the part and then he would be out here to fix it within the hour. Four hours later and she called him to check up, again she said he sounded like he was "not all there" and she ultimately decided to cancel the repair and get help elsewhere. This is an experience with the repair man Anthony, he was hard to work with, not professional, and did not keep his word on when he would contact/arrive. I would not recommend going here for any repairs, especially not if Anthony is still working here. If I could rate it lower than one star, I definitely would. read more

A few months ago I brought my mentally disabled aunt, who happens to be on a fixed ince, here to purchase a washer. She quickly found ome she loved and we negotiated what I felt was a fair price. We chose to pay the minimal delivery and set up fee because it was so convenient. We also opted to sell them the old washer for 25 bucks or so. By the end of the day she was excitedly giving it a try. It was apparent that the water lines were connected backwards but Within moment water began to flood her laundry room. She immediately called me and I of course called Joe at Redo. He agreed to go out there and fix the issues. I later revieve a call from Joe stating that they corrected the lines and the "leaking" was actually a drainage problem because the house was old. I reminded him that the old washer didn't have a drainage problem and the house was just as old then. I told him that we thought it was the hose coming from the washer, it didn't fit properly down in the pipe. He agreed to look again. Again, I recieved a call from joe stating it was definitely that the drain pipe was too old and too small. He told me I needed to call a plummer. We called a plummer. The plummer stated the washer just needed a new hose, that it had nothing to do with our pipes. We purchased a new hose and paid the plummer to put it on. Then we STILL noticed water. More calls, more visits, more weeks of my disabled aunt not being able to do laundry for her three mentally disabled children. FINALLY, to get it over with they agreed to replace the washer. They replaced it with a much older, much smaller, less expensive washer that she wasn't even able to choose for herself. No refund, no compensation. I feel that they only did this because they were dealing with a mentally disabled family. It's sad that my aunt is stuck with a washer that she didn't want, doesn't like, and doesn't look like it will last too long. Buyer beware, these people are shysters. read more

Best customer service!! I've had the heating coils on my smooth top stove needing replacements as well as a problem with the ice maker in my fridge and the honesty with the diagnosis and the price to repair them has been excellent. Joe and his employees have gone above and beyond to not only do a great job but to provide the best customer care!!! read more

Good people, fair prices. I've dealt with them many times, having purchased several appliances. I always check with them first to see if they have what I need before going to the retail stores. read more