This business is under new ownership. We bought gas logs for our home and the first employee told…read moreme that he had no tools and was waiting on the other employee who was still in school and would be back later. They installed the logs but they did not screw the pipe tightly to the gas logs and therefore it was leaking gas. We had to call back to get them to fix the gas leak. Then we found out the next morning that they forgot to light the hot water heater. I called so that the owner would know that more training or a checklist might help the workers who come out. I was supposed to get a call back from the owner but never received a call back. The store is beautiful and it is tragic that the service has declined under the new ownership.

Buyer beware! I'm one to support local businesses whenever possible but American Lighting & Design…read morein Macon is not one to trust. I had been considering gas logs for a while and visited their showroom a couple of times. Once I settled on a set I liked, I asked for the name and was told it was simply called "Deluxe Architectural Series." The set is actually called "Ponderosa" and made by White Mountain. Why is this important? It set the tone for a series of lies that followed that cost me hundreds of dollars in overcharges. As an educated consumer, I like to price compare online. Since I didn't have the real name of the product I was buying, I was unable to find it. I assumed it was a product designed for the trade and gave them the benefit of the doubt. I was charged $1,288 (on sale) for it. This is higher than what you can get it online for but I was able to justify it, again by the idea of supporting local businesses. What is not acceptable is all the overcharges for add-ons that the deceitful salesperson/owner convinced me were necessary. The log set at this price point already comes with a remote, he still charged me for a remote for $189, then convinced me I needed an upgrade; one with a thermostat for an additional $50. Remote cost: $239. Then there's the installation. Not knowing what to expect, I believed his story about an expert who would check the chimney, the flue, and everything I needed for peace of mind for $375. In addition, he charged $119.43 for a "kit" to bring everything up to code. In reality all of this was a scam. It took about 40 minutes to install (should have taken 20 minutes but the plumber was a talker). The "kit" I had paid for was nothing more than a flex connector and a valve, both available for less than $30 at Lowes. After speaking to my plumber he confirmed that gas log installation is not more difficult that installing a dishwasher and should cost no more than $175 with the connector and valve included, not $500! I ended up paying $2,000 for gas logs. After doing all the math, I was overcharged over $500 by this company. When I contacted them, they said I was paying for convenience of one-stop shopping! Avoid at all costs!

I had a hot water heater go out at my rental house. Their policy is to make you pay for a new…read moreheater upfront and then get a refund. After 40 calls and two months later I still haven't received my refund. Buyers should beware!

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Macon, GA. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

Tech did a great job at a good price. Will use again and recommend. Very personable and…read moreknowledgeable.

Scooter is a great electrian that is always a pleasure to work with…read more Every time I need an electrician I call and personally request Scooter and you should too.

Lesley is amazing!! II was afraid that Lesley wouldn't understand what I wanted in two hours over…read morethe phone/web design. I couldn't have been more wrong!! In two hours, she nailed my style, took it to the next level and we are absolutely thrilled with the end result! I'm so grateful that I took the risk to work with Lesley online. She made it easy and stress free!

We hired Lesley to do the interior design of the combined living/dining room of our tiny, 900…read moresquare foot house. She started by asking great questions and listening to what we loved about our space already, how comfortable we might be with different kinds of changes (paint, etc.) and what we really needed from the space. On-time and on-budget we got an electronic design guide, along with a fully linked shopping list for all of our items. The items really felt like us--from a crazy green loveseat to an adorable line-drawn cat pillow--and came from a variety of sources. We've chosen to pull the room together slowly, which, with a little legwork, is letting me buy some of the items as they go on sale. I LOVE the final design--even in our tiny space she figured out a dedicated play space for our daughter!--and am so excited to see everything pull together. So, what I'm saying is, hire Lesley. She's a joy to work with, she obviously loves what she does, and she's fantastic at it.