Quick response and honest service on my leaking washing machine. The technician couldn't tell right…read moreaway what the problem was so he told me what to look for specifically and call back if I noticed it. I appreciated that he did that rather than charge me for parts and labor that weren't necessary. That never happens in the service industry, amirite?!

Quick response, as well as reasonable quotes. The technician was knowledgeable, courteous, polite,…read moremannerable and helpful. Thanks so much!! Felicia H.

Burkes Appliances Repair is still open. I don't know why it…read moresays closed. They repair washers, dryers, refrigerators and sell great used appliances too. They also sell great used appliances with 3 months warranty .. Check them out!

From the owner: We repair and sell used appliances. In shop or in-home. Mr…read moreBurk

I am lucky to have found Appliance Magic after a terrible experience with Sears service…read more Denise was not only able to get me an appointment but she took the time to walk me through a common problem on dryers which could have saved me the need for service. On top of that, she even made sure to verify if I still needed their help and worked to get me into an earlier time slot that had just become available. Their customer service is absolutely first rate. Jason is knowledgeable and took the time to ensure the job was done correctly, especially since my issue was less common. The job was done quickly and at a very fair price. I can say I'm very happy to have a working dryer again before the stay at home order goes into effect. I was also happy to learn that both installed parts and labor would be covered under a one year warranty as well. If I have any appliance issues Appliance Magic will be my first call. I highly recommend you make them yours too.

Great help fixing our dryer! Saved us from having to buy new after holidays…read more I'll definitely reach out to them for our next appliance repair

They no longer sell large appliances. I was told they "pivoted away" from appliances and are going…read moreto change their signage to reflect such. 2020 crashed that business model. They now have bins: $5, $4, $3, $2, $1 bins - Great stuff for great prices. New stuff in damaged boxes. But zero large appliances...if you want a hummingbird feeder, go there! Fun stuff! Super nice owner!

From the owner: We are a locally owned/operated appliance Store company serving Macon, Warner Robins, Perry, Ft…read moreValley, Byron, Lizella, Kathleen, & Bonaire Georgia

(Delayed review) My kitchen floor started to get damp with water. It was coming from the seams of…read morethe flooring when you walk across it. No amount of dry mopping would fix it. We were constantly trying to troubleshoot, but the problem persisted. Call after call, plumbers came out, one after another, quoting absurd "$$$olutions", some even wanting to rip up all of the concrete in our kitchen. Then, in comes Mr. Adam! FIXES the leak in under 10 mins and bid us a good day!!!! Our floor has been dry ever since. Our ONLY regret was that we didn't call him FIRST. He would've helped save a lot of $$$ and a heck of an headache. Bless that man for being honest. Being in a profession of servicing, he's a true gem!

Contacted this business because our stand up freezer quit working. He was on time and very…read moreprofessional. He gave us tips on how to keep our freezer running smoothly. His price was very affordable and fair. Thank you for being a great small business.

I used HomeAdvisor to find Mr. Appliance. They called within 5 minutes and I had an appointment…read morewithin 90 minutes. They text a confirmation and a photo of the technician, which I appreciated. The tech arrived when scheduled and quickly diagnosed my refrigerator's problem. He told me that it would be better to buy a new one than to repair mine. And since they didn't perform the type of repair I needed, the diagnostic fee was waved.

My dryer stopped working about a month ago. It ran but did not heat up. I called Mr Appliance and…read morea man came out. After examining the dryer he told me it was the heating element and quoted me over $500 to fix. Since that is more than what I paid for the dryer I declined. I later learned that someone I was acquainted with works in appliance repairs and he came to look at it today. 20 minutes later my dryer was working. It was not the heating element as I'd been led to believe. So I paid $109 for an incorrect diagnosis and went for a month with no dryer went it was really a simple fix. Bottom line is they obviously don't really know what they are doing or are just lazy. Never again! if I could the rating would be zero.

Call Rhodes Mechanical first for ALL your AC & Heating needs - Great customer service... Great…read moreprices... Great Combination !!! Highly Recommend !!!

From the owner: All Weather Heating & Cooling provides residential and commercial HVAC services in Waren Robins,…read moreGA, and surrounding areas.

Both service technicians who worked on my refrigerator (Calvin O. and Peter) were competent,…read morepleasant persons. Fixing the refrigerator so it would cool again took almost two months. Calvin came February 6, 2024, and identified a relay and capacitor that needed replacing. He ordered the parts, and I paid the first bill. He said if that did not work, I would need a new generator. Calvin O. came back and brought the parts with him. That did not solve the problem. Peter came and re-diagnosed the problem. This time, I had to pre-pay for the parts and installation. I had to input a credit card number on my phone. I am 84 years old and cannot use the tiny keyboard well. I kept making mistakes inputting the number. A computer keyboard is larger and works better for me. Peter got impatient with me. I am sure he was under pressure to get on to his next call. The new generator and two other parts were finally installed March 28, 2024, by Peter. The refrigerator appears to cool well now. All in all, it took 4 service calls. My major problem is the automated telephone system. Only once in numerous calls was I able to talk to a human being. When I wanted to re-schedule, the automated system gave me an alternate day, which I selected. It said I had made an inappropriate response. I tried three times before I was able to reach a human being. The final indignity was when my final three parts came. They came to my home. The two smaller parts were shipped together in the same package and the generator came separately. I checked the UPS site and confirmed that all three parts had been received. I opened the smaller package and saw two parts. I called the automated system to reschedule the replacement, as the parts came a week early. The automated system checked the Sears records for my repair, and said my parts were not here yet. It hung up on me. I tried three times. I tried the website. It referred me to the telephone number that hung up on me--again. There was a telephone number that was supposed to allow me to reach a human being. When I explored it, the cost was $26. I gave up and put up with the inconvenience of having no kitchen refrigerator for two months. I also find that the 8-hour service window (8 to 5) that Sears gives is much longer than any local repair service. Local folks give me either two- or four-hour windows. Sears ties up a whole day. In my case, Calvin O. called and came early. Peter called about 9:00 a.m. and estimated his arrival to be between 10:00 a.m. and noon. He was able to get to my house about 12:15 p.m. All in all, if I can avoid it, I will never user the Sears Repair Service again. My major problem is with the automated scheduling system. It does not work well. It needs some re-programming. There is no option button on every call for talking with a human operator. Second, the 9-hour service window ties up a whole day. Russ B.

The repair did not go as planned. In other words it's still not fixed. However, the tech was…read morerespectful .. he also Said he scheduled a refund for the service that was unsuccessful .. I'll be looking for that by Monday