Today Ernest came for our scheduled service. He was a wonderful young man who was professional,…read moreknowledgeable and personable. Ernest, thank you for a great experience. Thank you also for being so patient while our dog was moved to allow access to our home and back yard.

#Orkin I am really trying to be patient with this company but I'm finding it increasingly more…read moredifficult each time I try to get answers and I'm ignored. Well over a year ago we called Orkin to address an issue we had. IMMEDIATELY upon arrival we we sold a $1500+ plan to treat what we were told was termites. Putting our trust in this company, we moved forward and paid for the $1500 treatment. The treatment required several revisits before the job was complete. Not long afterwards we were notified that in order to continue to be protected we would be required to pay an additional $250+ for yearly inspections, which we reluctantly did. VERY SOON AFTER we paid for yearly inspections we began to notice the VERY SAME activity in the VERY SAME spot that was initially said to have had termites. We called #Orkin and asked for a followup inspection. It took a few days but a technician was dispatched. He did not have any answers other than saying he needed a sample of the bugs, which appear to be beetles, the SAME bugs that were present at the onset. He advised us that the bugs would be sent to the lab and treatment would be determined from there. Well ... three weeks later and after not hearing anything back we called again. The SAME technician was dispatched and he said and did the EXACT SAME THING. He took samples of the bugs and AGAIN advised us that the bugs would be sent to the lab and treatment would be determined from there. Three MORE weeks go by and we call AGAIN, this time a supervisor was dispatched and guess what??? He advised us that the bugs would be sent to the lab and treatment would be determined from there. In addition he says that the bugs appear to be beetles and this will require a completely different treatment. I'm pretty confident that they sold us a termite treatment that we never needed and now they have left us to our own devices as we have yet to hear about the samples taken by the supervisor over two weeks ago. I've been doing some research on this company and I'm becoming more alarmed about what I'm seeing. I would NEVER RECOMMEND #ORKIN.

If there's one thing Middle Georgia has taught me, it's that the bugs here are relentless…read moreespecially spiders (my absolute nightmare). When we bought our home, the builder included a one-year termite warranty with Northwest Exterminating, which we extended and added pest control to. Customer service has been excellent. Our service associate is professional, reliable, and very thorough. I also appreciate that they use pet and family friendly treatments since we have a dog. That said... I'm not convinced the pest control is working. In my previous home which I battled with spiders. Once I hired a pest control company, they didn't completely disappear but when I saw them they were not alive. With Northwest, even after treatments, I'm still seeing more activity than expected. I keep bug spray in multiple rooms, which shouldn't feel necessary. The only thing that seems consistently effective are the sticky traps, they definitely catch bugs. I understand some environments have more pests than others, but I'd expect to at least see some results after treatment. Right now, it's hard to tell if the service isn't as effective or if these Middle Georgia spiders are just built different. We're sticking with them for now and hoping next season brings fewer uninvited guests.

I recently purchased a new house in Hawkinsville GA. As new construction in a wooded environment…read morewe quickly found lots of visitors with more than 2 legs... We called Just In Case and spoke with Justin. He came out within 2 days of contacting him and he was congenital, easy going and professional. I would recommend Just In Case with no reservations.

From the owner: Looking for a quality Exterminator you can depend on? Well, look no further. We're Just In Case…read morePest Control, available where you need me when you need us. With 35 years of experience,

Our National Exterminating technician, Jennifer, does an outstanding job. She is punctual,…read morefriendly, and efficient. She is a big part of why we stay with National. Howards, Macon

Avoid if you want a home that is pest free and value your hard earned $90 a month. Good grief - a…read morewish would have probably protected our home more than this scam of a company and their "VIP" treatment. Absolutely terrible since they sold out to some national group. Paid for VIP since 2016 and in the past year-plus received really no service except 5 minutes of spraying around the yard. Have now learned their service exacerbated a German Roach and ant problem, which destroyed our less than year-old dishwasher, exacerbated an allergic reaction by a family member, caused a major household budget disruption with more than $1,000 spent for treatment, the purchase of a new dishwasher, and loss of discarded household items. Pathetic.

The people at Active are very consistent in doing the work they promised they would do. If we see a…read moreproblem and need additional service they always come out and take care of the situation at no additional cost to us.

Used Arrow Exterminators for several years but recently their service has been getting more…read moreexpensive while lackluster. I've had to call several other companies and specialists to repair some of their work and remove insulation they sprayed in my attic.

I will never use this company again. They gave me a quote and once the service tech actually…read morearrived he charged me double for half the service! I was so desperate to get rid of a few wasp nests I paid it like an idiot. One star for the friendly service tech who came out.

Arrow Exterminators performed the quarterly inspection on our house in Macon Ga on 12/2/2024. As…read morewith each previous inspection, I pointed out that there is a steady stream of black ants crawling along the foundation and going up behind the siding. Each time I have expressed a concern the ants were getting into the walls. The technician have assured me they have sprayed for ants and put out a bait to stop this and there shouldn't be anymore problems. Today 12/5/2024, I came into the kitchen and the black ants were crawling up the cabinets and on The stove. They are along the baseboard and floor. I sprayed some insecticide I had but they are still crawling. I called the technician and he said he would submit a callback and I told him that wasn't acceptable. Soon afterwards I received a call from Chris and he wanted to know what was the problem. I explained everything to him and he said the earliest they could have someone come out to treat for the ants was 12:00 today. I told him that wasn't acceptable and to bump somebody in order to get someone to come out and treat for the ants. He said that wasn't going to happen and did I want someone to come at 12:00. I'm not a happy camper with Arrow Exterminating and would not recommend them to anyone. Jerry Edmondson on the morning of December. 6, I opened the doors to the pantry and the black ants were crawling all over boxes and packages. I called Arrow Exterminators and was told they wouldn't have anyone available until Monday noon, Dec. 9 and they would send Leonard the service manager out to take care of the problem. I told the lady this was unacceptable and needed someone to come out and take care of the problem now. She told me that wasn't going to happen and the earliest they could have someone out was Monday noon. I asked her how would she like to ants crawling all over everything until Monday and she said she wouldn't like it either. She suggested that if I couldn't wait until Monday noon, maybe I could find somebody else to treat the ants. I made one call to another pest control company and they had someone out within a few hours. After their treatment, I haven't seen any more ants. On Monday morning December 9, I called Arrow Exterminators and cancelled my service with them. I would not recommend Arrow Exterminators to provide pest control for anything. This company is not customer focused. Jerry Edmondson Macon GA

Arrow Exterminators & especially Service Manager Leonard went above & beyond helping our law…read morestudent daughter with her infestation - treated her like one of his own children! Truly appreciate the care & communication he gave us/her, especially with us being so far away. Definitely appreciate the advice & information shared!

Hi I needed a VA termite inspection for a REFI and called…read moreARQ!! I talked to S..... and WOW! She was helpful , friendly, and a LIVE PERSON! It's difficult now to get in touch with a real person but at ARQ they answer the phone and that alone would set them apart but what ACTUALLY does is their CUSTOMER SERVICE!! THANK YOU ARQ! I look forward to our new friends!

It's a shame that good service is so rare these days so I feel like I should call it out when a…read morecompany gets it right. This is the case with ARQ. I called up and talked to someone in the office who was very friendly and attentive. I wanted a quote and wanted a better understanding of their offerings. One of the owners was happy to talk to to me and give me all the details I wanted. I ultimately made an appointment and they were expedient in getting someone out and the service was professional and thorough. Since the service was completed they have reached out to make sure my needs were met and let me know they were available if I had any issues. Bottom line, their actions showed that they care about their customers. I am very happy with the results and effectiveness of the work. I am also happy to know that if I need them again, I can give a call and feel like I will be heard. I am happy I found these guys and wouldn't hesitate to use them again.

Techs very knowledgeable and thorough pest control treatment of our home. Found a couple areas they…read moretook special treatment.

From the owner: For more than 90 years, Cook's has proudly served homeowners and businesses across the Southeast…read more Every member of the Cook's team reflects the vision and values instilled from the very beginning by John L. Cook. That's why we're known throughout Dothan for our integrity, community involvement, and commitment to excellence. Cook's provides its professionals with one of the most comprehensive training programs in the pest management industry, according to Pest Control Technology magazine. And our expertise is matched by our integrity. The Better Business Bureau awarded us the prestigious National Torch Award, the highest award for business ethics in the nation.

Helped me get rid of ants and sealed up my basement against mice.. far cheaper than I expectedread more

From the owner: On Guard Pest Solutions is a family-owned and operated pest control company serving residential and…read morecommercial customers in Byron and surrounding areas in Middle Georgia. We specialize in residential pest control, commercial pest control and mosquito control. After our free inspection of your home or facility, we work with the customer to design a plan based on the customers individual needs. We use the most advanced products on the market at an affordable price.