the pharmacists in the morning is so rude!!asking if they recieve my prescription and he said "everyday we recieve prescriptions!!and his rude!!no customer service at all read more

I give the pharmacy here 1 star because there are no negative numbers. I had an unpleasant experience with the pharmacy in the drive thru and in store. They insisted they can prescribe unwanted products and the lie that it is mandated by the state so you take them home. I contacted the corporate offices and was told the regional manager for the pharmacies would contact me and all I got was the same guy I was arguing with in the store. Which was no help at all. He contends it was all a misunderstanding as they were unable to understand I don't want this I didn't order this and it was not prescribed by my doctor. I have decided to use a more user friendly and more professional pharmacy. I know this will be an inconvenience for me but I would rather drive the 15 miles to use a pharmacy I can trust. Rite aid in Rosamond gets to thumbs down from me! read more

The Rosamond RiteAid pharmacy SUCKS ASS....The people who work there are rude as shit and are pissed when they have to stop doing whatever it is there doing to come help you. I've recently switched to another pharmacy and what a huge difference. You have no idea what type of shitty service they provide until you go to another one that actually has people working in it who care. Its crazy how much better things got once I left those assholes... Good luck if your still using them, I'm OUT..... read more

DO NOT FILL PRESCRIPTIONS THERE. The pharmacist and staff are too busy chatting and giggling with each other to fill prescriptions timely. After I had to interrupt the gab-session I was told it would take about 45 minutes to fill the prescription as they had just received the fax. This was a LIE as the patient was at the doctor's office 2 hours earlier when they faxed the prescription. After waiting for 1 hour and 30 minutes, I was told the prescription could not be completely filled and would have to return the following day. The cashiers and clerks in the rest of the store seem to be eager to be helpful, but the Pharmacy is a DISASTER. STAY AWAY! read more

I would have given this store five stars because I do like this store, the stock of items is rather a large selection. HOWEVER many of the employees have been a problem over the past year. For example tonight, when an employee overheard me complimenting something I thought would be a clever side gift saying it was pretty, thinking maybe some guy could buy his girlfriend for a date, a chocolate rose; the employee intentionally contradicted me, to her fellow employee, within earshot saying they weren't pretty and that they were too sweet and she didn't like them. Who does that? Do you actually want to sell your products so you HAVE A JOB? Apparently NOT. I'm also sick to death of the women working at stores flirting with my husband RIGHT IN FRONT OF ME. Totally rude. Why would I want to spend money for that? read more

The pharmacy is horrible! First, I drop off my sons prescription at the drive thru window. The gentleman says it will take 2 hours and he takes down my phone number to text me when it's ready. 3 hours later still no text, so I call. It must have taken 10 tries before someone at the pharmacy finally picks up. I ask them if the Rx is done because my son has the flu and needs these meds asap. The female that answered put me on hold for a long time and when she comes back to the phone she says ... that she can not find my sons prescription. "What do you mean you can't find it?" I handed it to the man, he even looked up to see if my son still had the same insurance. So she puts me on hold again. The gentleman gets on the phone and says for me to call him back I'm 10 mins because he is looking for our prescription! I call and call, no one picks up. Finally she lady answers rudely. I explain to her, he told me to call back and she says "oh yeah, I found it". Ok, I asked her when it will be ready.. she says next. Then she says.... " oh I can't fill this med, we don't have it, I have to order it" omg! It's been 4 hours since I dropped this off, and they are about to close is 30 mins. I explained that my son needs this med within the first 48 hours and they could have told me 4 hours ago that they didn't have it! Once again she put me on hold. Comes back and says "ok, we have it". Ugh... I was just happy and grateful. She says to come to the drive through in 20 mins, that's what I did. I push the bottom so that someone could know I am there and no one comes to the window! I pushed it 4 times! Finally the gentleman that LOST my prescription comes to the window and says "I'm sorry, we don't have this medicine " WHAT! I explained that the lady told me they do and he said she was wrong. Then he says my insurance will only pay for generic. I said "fine! I will pay for name brand! Just tell me the price?!" He said I had to come inside the pharmacy because he has to close the window ( I still had 3 cars waiting behind me for over 25 mins) I told him I couldn't, I have sick kids in the car, I just want to know the price. He kept insisting for me to come in. I said no, give me the price please. He said $270.00 ... wow! That's really expensive! Especially since I know my insurance covers the whole thing if it was generic. I asked him for the actual Rx back. We drove it to 24 Cvs in Lancaster, got it filled and had zero copay. This was the absolute worse experience with a pharmacy I have ever had. They are so unorganized and unprofessional. His name is John Other than the pharmacy. Rite aid the store is great! Always clean, staff is helpful. The Manager Isabel is always sweet and friendly.. read more

Terrible service. Always a long line and only 1 cashier. The pharmacy is even worse! Worst pharmacy ever. Horrible customer service.

The service is always slow. There is never more than one register open and it is not always easy to identify. Forget having a prescription filled there, if you drop one off there and come back the next day you will probably find that it has not even been started. Travel the extra moles and go to Burns Pharmacy in Lancaster. It will ne worth the time and effort. read more

i was on hold for over 15 minutes (18 min and 25 sec to be exact) before i hung up. Why is it that every time i go in there someone is always on the phone but when i call to speak to someone no one answers? read more

I only go here when they have sale on my favorite chocolates so I really cannot complain too much. It's not the best customer service but who cares it's not really a long line anyways. I come here every now and then. read more

This is the best RITE AID ever! The cashiers are fast and knowledgeable. They are always willing to help. The pharmacy rocks as well! They always have what I need and fill the prescription on the spot! read more

As a traveler passing through, it was great to see friendly faces along with prompt service. Pharmacist Alice went out of her way to take care of my medication needs at a crucial time. Overall satisfied. read more

My main problem is that they have no wheelchairs available and was told to go to Albertsons and sneak out one of theirs. I ended up standing outside with my crutches while my husband dropped off my script. I was tired and in to much pain to go any further. Especially after traversing the parking lot full of pot holes. read more

Why don't I take my own advice.. I should have read reviews first and would have NEVER come to this Rite Aid pharmacy in Rosamond! I dropped off prescription for pain medication on Monday and I should have know when they said this is an out of town prescription and they needed further authorization there would be a problem. Can anyone explain why this Rite Aid said they had no info on me yet when I dropped off a prescription five months ago at a Rite Aid in Lancaster the first thing the pharmacist asked was do you still live in Rosamond and is your doctor the same. I hadn't lived in Rosamond for six years but they were able to pull up all my info, prior prescriptions and doctor info up. When I had to go back same day because they kept my DRIVERS LICENSE, I should have picked my prescription as well and not gone back. THURSDAY, DAY FOUR PEOPLE and they claim they still need more info from my doctor. My doctors office filled out their form and yet they wanted more info. I don't know, is it an incompetent thing, a black thing or like most pharmacies now here in the AV a pick and choose who gets medication thing. Don't tell me you guys have not gone through it, especially out here in the AV. What I do know is back pain is no joke! I gave this Rosamond Rite Aid one star because I had to but understand I WILL NEVER STEP FOOT IN THIS ROSAMOND RITE AID AGAIN! I will drive to Lancaster for a stick of gum if I have to and never step foot in this Rite Aid again!!! read more

Terrible service and even longer wait + I had to pay for my perscription which was very expencive. $60 for 120 pils...

People at the pharmacy they did not check my computer or talk to the pharmacist to verify so they always lied to me and last month, they lied to me and my doctor's nurse, told us different things. This the worst pharmacy in town. We need honest people, not liars. read more

I'm sorry to say I have the opposite experience in Rite Aid in Rosamond, CA about the lines. Without a doubt ALMOST every time, no matter what time of day, I will walk in and there is a long line more than 5 customers and ONE checker! A few times I have had questions of where to find a cold medicine, I ask the pharmacist and are you kidding me, they don't know what I am talking about or if they do, where it would be in the store. The checkers are nice and helpful, but it just gets so annoying to have to run into a drug store and have to wait for 20 minutes to get out of it. It's comical now...when I HAVE to go there...I just know not to plan anything in my life for the next half hour. I hope they can work something out and figure out the line issues and the staff being knowledgeable of where things are. read more

Good store for the necessities but NOT the pharmacy. The pharmacist Alice in Rite Aid is RUDE. Every time I have go to ask a question she acts like she's doing me a FAVOR by answering my questions. Even the 1st time I brought in a new prescription I did not get a consultation. She acted like she didn't have time for my health questions or concerns Yesterday I went to Rite Aid to purchase some medication, I asked the pharmacist Alice for help. She stayed at her computer & pointed me in the direction to go. She couldn't take 5 steps to at least help me? This is absolutely UNPROFESSIONAL! The other workers there are polite but she acts like she HATES her job. Not a good look Rite Aid! Especially in a department that important! There's a pharmacy board & perhaps they should be aware of her unethical treatment to patients. I just found out that even a few of my neighbors switched pharmacies because of her. NOT good! read more