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Rite Aid

2.4 (69 reviews)

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5 years ago

Had a good experience getting the booster shot as a walk-in appointment . Line wasn't too crazy and staff was friendly and helpful .

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Won't come here anymore. Manager is rude and don't care about anything. Walking around lost

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Ask the Community - Rite Aid

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CVS Pharmacy

CVS Pharmacy

2.4(85 reviews)
3.5 mi
•$$

I want to give a special shout-out to Pharmacist Joseph Chen for his outstanding service and…read morededication to patient care. I brought in a vaccine voucher from my clinic that allows me to receive a vaccine at CVS, even when my insurance is not contracted with the pharmacy. Unfortunately, I was initially turned away despite presenting the voucher. The staff member assisting me told me that the voucher would not work and that I would have to pay out of pocket for the vaccine, which was confusing and frustrating. Thankfully, Joseph stepped in and took the time to help me. He went above and beyond to figure out the issue and get everything resolved. As it turned out, the system was very particular about how the information needed to be entered. Rather than simply turning me away or telling me to pay out of pocket, Joseph demonstrated patience, resourcefulness, and a genuine willingness to find a solution. This is what exceptional patient care looks like. Healthcare is not just about processing prescriptions or following a system's prompts. It's about taking the time to listen to patients, understanding their concerns, advocating for them, and making an effort to find solutions when things don't go as expected. Joseph demonstrated the kind of compassion and professionalism that can make a stressful healthcare experience so much better. His willingness to take ownership of the situation and go the extra mile truly stood out, especially when I had initially been told that nothing could be done. CVS is fortunate to have a pharmacist like Joseph Chen. Employees like him remind us how much of a difference one person can make through patience, dedication, and genuine care for the people they serve. Thank you, Joseph, for not giving up on me and for providing the level of patient care that everyone deserves. You truly went above and beyond, and I hope your efforts are recognized and appreciated! Also, I think the initial lady didn't know or lied idk her name but she did it to shoo me away

Shopping in Alhambra, California…read more.. Still on the hunt for postcards, I was driving by this CVS Pharmacy, and decided to take a peek... Looked at some beautiful flowers, plants, and other cute merchandise, but no postcards. I even asked staff... she pointed to some calendars... nope... Another staff said that they don't carry postcards... Oh, well, I got a nice gift and used my coupons... yay!

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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

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Walgreens

Walgreens

3.2(82 reviews)
0.2 mi
•$$

The store is conveniently located and I usually use the photo services here. It's great, I can…read moreprepare the photos on my computer - then pick up the same day if necessary. During Covid, alcohol and hand sanitizer was available when other stores were sold out....I think the first Walgreens I remember shopping at was in San Francisco...

Buckle up--this wasn't just a delay, it was an ordeal…read more.. I rarely leave reviews anymore, but my experience at this Walgreens' photo department was so unacceptable that it warrants documenting. I submitted a photo order at 7:07 PM, and the confirmation email stated it would be ready by 8:15 PM. At 8:10 PM, I received another email saying there was a "delay," with no explanation, no updated ETA, and no further communication for the rest of the night. Because I needed the item for the following day, I waited. By 9:28 PM--nearly 2.5 hours past submission and an hour past the promised time--I called the store. A woman named Evelin answered, took my name, and said she would check on the order. I was placed on hold for 17 minutes. I could hear her helping other customers, talking to coworkers, and clearly forgetting I was even on the line. I eventually hung up and called back at 9:45 PM--only to have the call instantly hung up on. I called again at 9:46 PM and reached Bryant, who told me the order "was still printing" and asked whether I could come immediately since they close at 10 PM and would not be open tomorrow. While pulling up directions, another employee abruptly took the phone and asked, "How long until you get here?"--no greeting, no courtesy, just a rude, demanding tone. I said I'd arrive in 7 minutes. I got to the store at 9:58 PM and came face to face with that same employee, Andre. When I asked what information he needed, he stared at me for about 10 seconds, then said "I need your full name" without saying another word and a bored expression on his face. I gave him my name and told him I was the person he had spoken with on the phone. He walked to the photo area, and I followed. Only then did I find out the truth: the order was not printing at all. They hadn't even started it. I know this because the sticker on the print clearly showed a timestamp of 9:59 PM--one minute after I arrived. He had told me it was "still printing" when it hadn't been started at all. It took 18 minutes to complete the print. So after submitting the order at 7:07 PM--an order they promised would take about an hour--they didn't begin working on it until 9:59 PM, when I physically arrived at the store. The store was empty, it was a typical quiet Wednesday evening before Thanksgiving, and there was no legitimate reason for them to ignore the order. Instead of doing their job, they sent one vague "delay" email and then simply... stopped. No updates, no customer communication, no professionalism. In total, I waited: 2+ hours waiting past the original promised time 17 minutes on hold 3 minutes on the follow-up call 18 minutes in-store And not a single employee except Bryant showed even basic courtesy. Andre, in particular, was the rudest Walgreens employee I have ever encountered. His attitude, dismissiveness, and dishonesty were unacceptable. Whether he is a manager or simply acting like one, Walgreens Corporate needs to reevaluate who they allow to run their stores. The entire experience--from the lack of communication, to the forgotten phone call, to the lie about the order status, to the rude in-person interaction--was unprofessional, inconvenient, and extremely frustrating. This experience has ensured I won't be returning to this location at all.

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Walgreens - My call log: three calls to this store's number trying to get answers.

My call log: three calls to this store's number trying to get answers.

Walgreens - Proof that my order wasn't started until 9:59 PM--well after the 8:15 PM estimate

Proof that my order wasn't started until 9:59 PM--well after the 8:15 PM estimate

Walgreens - This Walgreens sells cigarettes.

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This Walgreens sells cigarettes.

CVS Pharmacy

CVS Pharmacy

2.3(149 reviews)
0.1 mi
•$$

This was a very big CVS store and the best part it was open 24 hours. The pharmacy was at the back…read moreside of the store. All the sections had excellent inventory of products. There were plenty sale and discount offers on a lot of the products. The store was mostly clean but restocking boxes were sitting around different aisles. We came to the store to pick up a prescription medicine. We waited couple of minutes until one of the techs assisted us. The process was quick and easy. We also shopped few snacks, water bottles and itching spray. I used the self checkout kiosk. Got to use several of the coupons from the CVS app. Overall seemed to be a very good store that is available to customers around the clock.

Honestly, the only people who come here just to complain tend to be difficult customers. This is a…read morevery busy store, especially with East Los Angeles College nearby and being on a major intersection. There's constant traffic, and unfortunately, a lot of theft--so yes, they limit what's out on the floor for a reason. Staff also deal with people coming in yelling or even being aggressive, which most customers don't see. If you had to wait 10-15 minutes, it's honestly not unreasonable. This isn't a drive-thru. A little patience goes a long way. That said, it's actually a good store with loyal, hardworking staff who do their best. The store is clean, well-stocked, and self-checkouts are almost always open. Most of the time, you're greeted when you walk in or at least see staff available. The makeup department specially Ileni & Connie are so nice. This store is consistently being stocked, and someone usually helps you within a few minutes. They'll explain sales and how to use your CVS ExtraCare card, and they're genuinely willing to help you shop if you ask. The photo department works mainly through the CVS Pharmacy app--if you use it correctly, your order is usually smooth. If not, that's more of a user error situation. Food items are always available, and I've never seen anything expired or questionable in the fridge. As for the pharmacy--understand they are extremely busy, especially with a hospital just minutes away. It's a 24-hour CVS Pharmacy location, so yes, expect lines and sometimes a tired or direct pharmacist--they're working around the clock. Bottom line: this is not your average CVS. It's high-volume, high-demand, and the staff are doing the best they can under pressure.

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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

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Alpha Medical Pharmacy

Alpha Medical Pharmacy

3.8(10 reviews)
2.9 mi
•$$

First of all, the Pharmacist is amazing, patient, knowledgeable and professional!!! What a…read moredifference in prices. The giant pharmaceutical stores charge outrageous prices . My advice, check out this pharmacy, you won't be disappointed

First off...DO NOT WASTE YOUR TIME HERE AND BE RIPPED OFF…read more My sick family member needed meds asap as he was very sick and in a lot of pain. He had Medicare AND another state funded plan. I went here as this was the first pharmacy on the way to my family. They fill all 5 drugs on my prescription. They asked me for payment of about $5.00. They said it was normal copay for these meds with the current insurance plan. At the time I didn't think much of it and just paid the money. 3 weeks later I went to fill multiple identical and other prescriptions at another pharmacy and I DID NOT NEED TO PAY A DIME. My guess is this pharmacy only ran Medicare and DID NOT run the other insurance even though I asked to make sure to check both insurance and the lady working said she did and that I still have to pay the copay. I've called in the insurance company and they said the medications should be fully covered. I really do not care that much about $5, but it's the principal!!! $5 from one person isn't much but they could've been doing this for who know how many years and to how many people?! $2-10 adds up over time. This place is a con. How dare they do this to sick people who do not know any better about their health insurance coverage. DO NOT LET THEM RIP YOU OFF.

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Alpha Medical Pharmacy
Alpha Medical Pharmacy
Alpha Medical Pharmacy - New temporary hours and rules during Covid19 crisis

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New temporary hours and rules during Covid19 crisis

Rite Aid - drugstores - Updated October 2026

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