I wish I could say the service at the pharmacy was not going smoothly because of Covid but I don't…read morebelieve that's the case here. I called in the morning to make sure my proscriptions were ready and when I got here they still aren't ready 5hrs later. And there's 1/2 a dozen customers waiting. The lady at the front is clearly overwhelmed and struggling to keep up w the line of people. I hope things get better.

Walgreens used to be 24 hours?, by chance had an emergency tonight so I went to the Walgreens it…read morewas 1130. I had no idea that they stopped being 24 hours. The employee was just leaving and told me we changed the hours a year ago, but I did not know I always go by there on public transportation never noticed the sign had changed, then the employee tell me what you can go to CVS or you can go across town to the other Walgreens on sylvan, Coffee I drove my wheelchair just to get to this Walgreens on McHenry and your employee is telling me to drive my wheelchair to Sylvan and coffee Road. I'm not in a car. I'm in my electric wheelchair. How rude of your employee. At least I know now I can't go whenever I need to to do my shopping or get emergency supplies at Walgreens since you changed your hours thanks for nothing!!

Here at Rogers drugstore, Everyone is on a first name basis, And they genuinely care about the…read morewell being of all the people who are customers. I will never change or go to another pharmacy again

10/10 service, went in looking for cough medicine. Alondra helped me out she was very nice, very…read morepatient, answered all my questions to a full extent.Definitely will be coming back!

The man at checkout refused me on a sale item at the sale price because I don't have a phone number…read moreon file at Walgreens! Bullshit when you advertise a sale that means for every customer it is not any of your business who I am I only wanted a bottle of rubbing alcohol at the sale price ! The man said he would charge me full price! Because my phone number is not registered with Walgreens! Don't worry report is sent to authorities!!!! I should report this in more places and I will.

The store was clean and organized. The girl at the front register was very nice and fast while…read morehelping me out. On the other hand there was a guy with long gray hair (I didnt catch his name) that was being very rude and has so much attitude. If I were the manager, he'd be fired by now.

The pharmacy staff is awesome Monica, Jamal, and all the other staff are very helpful,…read moreprofessional, and very informative with their protocol process.

I won't be returning to any Walgreens in town. The pharmacy is the worst. The employees working in…read morethe pharmacy are terrible and rude. How do you put someone on hold over and over again and not even offer them a "hello, there are 3 people in front of you. Would you like to hold?" NOTHING. Not one word!! They just put you on hold OVER AND OVER UNTIL THEY HANG UP ON YOU!!! The absolute WORST service. It will take them days to prepare your prescriptions. On top of this, THEY ARE ALWAYS OUT OF YOUR MEDICATION. Shame on you!!! The medications you're supplying people allow them to survive and they're the only reason that you have a job! Treat people with kindness and treat people like their lives matter.

I recmmend not to shop at this shop bad management and bad judgment by skills. The mangement judges…read moreby color. I just had surgery and a rude lady just bumped me where I had surgery which caused me sharp pain. she stepped in front of me when i was reaching to grab somethink from the shelf The manager took her side and you are bothering my costomers rudely the manager respond. I respond can you review the camera videos? Her response was I`m not a customer you need to leave

Photo service here is worthless. You're better off printing at home with a standard printer…read more Employees aren't very helpful either.

New here Moved my pharmacy items to here…read moreClean Friendly lady checked me out, sorry didn't think of obtaining her name Good selection Noticed I've been paying more somewhere else Keep up the great job

Wow. Just wow. I go in to get pictures that I printed off the app pay and leave. Realize that they…read moredidn't give me both my pictures when I got to my car I checked. Went back in to get the second picture and while I was waiting Because it wasn't printed the person helping me double checked my last name. My last name is Meeker. The girl behind the register next to the place where the pictures were being printed said did you say Tweaker? And then she laughed. I sat there for a second And throught I was just gonna let it go, but I thought what if my last name was Tweaker. Then I asked her. Did you call me a Tweaker? She said no I thought that she said your last name was Tweaker. I said that's unacceptable. That's a conversation that you need to have when the customer leaves and she just was looking under her breath with a little smile on her face, whether that be a nervous smile or a condescending smile, I couldn't tell, but then she just left and went to the back. I told the lady that was helping me that somebody needed to have a conversation with her that I found her conduct to be incredibly unprofessional. Unbelievable happy Mother's Day.

Everyone complains, I wanted to call out good service too. I had a prescription showing not…read moreavailable on the app for 2 weeks, I messaged the pharmacy with the app and Sheila phoned me within minutes to tell me it was ready and updated the app to show ready for pickup. Really appreciate the prompt service.

People are tripping , all the ladies in this CVS are super nice. I always get greeted. My son has…read morethrown 2 to 3 tantrums and I have never felt like I was being judged or anything. The ladies at the pharmacy are kind as well. Every time I walk in, I never feel like I'm being watched or anything. I have gone to other CVS like the one on Oakdale that's the worst one to ever go to. I do not recommend it at all. I live a mile away from the one on Oakdale and I would rather drive all the way to McHenry to come to this pharmacy.

An unfortunate experience…read more I try to avoid Walmart like the plague. I was hoping I could complete a quick trip to grab a few things I needed. Of course, I should have expected otherwise. If you are even able to navigate this crowded and unorganized store, you will likely be unable to retrieve what you need from the shelves. I came in to quickly grab a jug of carpet cleaner but found it to be behind a locked glass door. I pressed the button to call for assistance but nobody ever came. I pressed it multiple times within the span of 20 minutes while also peeking down the aisles to see if I could flag an employee down. Nobody came by to help with this five second task. I ended up leaving and walking around the store until I found two young employees walking together gossiping with one another in one of the aisles. The employee that came to unlock the case was friendly and quick but showed no care about the situation. It was frustrating that something so simple took so incredibly long, especially since the employees that had the keys to the case were lounging around doing nothing. If they actually monitored the button, they could've assisted me and I could've been out of there in less than 10 minutes. I hope I never have a need to come back to this Walmart!

Everything! Order pick up is hard to find. carts are across parking lot form doors. Slow order…read morepickup when I finally found the parking spots

Since it has been announced that Rite Aid is closing for good, all pharmacy staff have been…read moreprofessional and delightful to work with, especially Gloria, Maria, Brian, and Nicole. However, Gracie has been very short, rude, and passes your call on to a pharmacist when she could have assisted the customer. The transition to another pharmacy has been very professional, welcoming, outstanding, and delightful. Also, I would like to mention that my family and I are really going to miss Gloria the pharmacist and Nicole.

Love to go to Rite Aid for the Thrifty brand ice cream. I enjoy the black cherry and he likes the…read morechocolate brownie with walnuts. I think the nuts should be candied, salted or something. However, they are just raw walnuts. It doesn't taste good to bite into them, in my opinion. However, that is why I prefer the black cherry or strawberry ice cream. My friends raved about the circus animal flavor, but I thought it was overly sweet. Which is a lot from me. Give me sweet any day, just not sickeningly sweet. I love to get the waffle cone, and it comes with 3 scoops of ice cream. Their signature scooper is a cylindrical shape, instead of a ball shaped scoop of ice cream. Kinda cool!! I prefer the waffle cone for the flavor, although it is bigger than regular cones too. The service depends on who serves you. They typically don't have anyone attending to the ice cream station permanently. So, just let them know you would like ice cream (if they are not on a break, they will come right over). Otherwise, it might take 10 minutes or so. The last employee waiting on us gave us a difficult time, not sure why. While in the store, I love to look at seasonal or clearance items. Last time we picked up some Easter baskets and items for 90% off! Wow! What a good deal!! The little fan in the photo was only 69 cents. The baskets filled with candy and toys were a few dollars each (regular price was $29.99). Amazing price! The rest of the store area is fine as far as ambiance. They are a grocery/drug store, so they are stocked with several shelf-stable food items (small refrigerated section too), they have OTC medications, household items, some medical equipment, candy, toys, and seasonal items. I would recommend this place! I enjoy the taste of the ice cream and it is reasonably priced too! Two thumbs up! :)

Communication. The words they use are to placate the customer…read more. Like: We're waiting on the doctor. When in fact they're not. It's almost like talking to an A.I.

Make sure you want what you order in app because even the lead/ manager can't do the return without…read moretalking to to like you're a complete nuisance. They act like the return is coming out of their paycheck. Definitely never ordering from here again .