This CVS has serious management and customer service issues. The store often feels disorganized,…read morestressful, and poorly led. Customer service suffers because the environment seems tense and badly managed. Instead of creating a helpful and professional atmosphere, management comes across as rude, dismissive, and unhelpful. It makes the whole store experience frustrating and uncomfortable. A place like CVS should be clean, organized, and welcoming, but this location reflects poor leadership and bad service.

This is the most disorganized poorly run Pharmacy in Delaware. Avoid at all costs. They are…read moreunqualified, poorly trained, moderately trained to manage customers. Systems are constantly wrong. They claim a prescription is filled and when you get here you will wait for it to actually be filled. The desk personnel are poorly trained and difficult to work with. While I was waiting I listened to three other customers walk away frustrated and in disbelief of their experience. Avoid, avoid, avoid!!!!

Had to use the bathroom Nothing more then a pigsty's…read more Flies everywhere urine on the floors No sanitation

Customer service at this store (327) is lacking so much that this loyal HT shopper will never…read morepatronize this location again. What a shame, considering it is very convenient to my home in Bayside - but I will simply drive the extra 2 min down the road to the next grocery store where the customer service is always top notch. I approached the sub counter and waited to be acknowledged by one of the employees behind the counter. Neither bothered to greet me. Or to tell me that the line, apparently, usually snakes to the right. Despite my standing and waiting patiently, Deja took the order of a woman who arrived at the counter after me. Still not a word of acknowledgment from anyone behind the counter. Eventually, the gentleman begin the counter asked me if I was picking up an order. I responded that I was not picking up; rather, I had been standing at the counter to place an order. That's when Deja said "the line usually forms that way". What Deja should have said was, "my apologies - I didn't see you, please let Me take your order now". This displayed a lack of customer service skills, which can be corrected through intensive training. However, most disturbingly, Deja also exposed herself to be unprofessional, immature and rude by responding to me by screwing up her face, making faces, rolling her eyes, smirking and giggling. Deja is beyond correction. What she needs is to seek a job in another field as she is clearly incapable of any job on the service industry.

With all these other 'corporate' pharmacies, this is DEFINITELY the best LOCAL FAB pharmacy!! I…read moreget a call within a day saying 'dr. called in prescription and it's ready to pickup. The deliver at NO CHARGE, not that I needed it. Prices are VERY competitive.

Recently switched to Sussex from Rite Aid due to my insurance no longer considers Rite Aid as a…read morepreferred pharmacy. I started with my new insurance as of January 1, 2021 and it's now Feb, 3. The transfer was anything but smooth. COnfusion in prescriptions and the number of refills left drove me crazy. Getting refills is a whole different problem. It's taken 5 days in some cases to get a script filled. Sometimes they call and let you know it's ready and other times they don't, you have to follow up. I've dealt with several other pharmacies they all have their quirks, but Sussex has to be the worst one I have ever dealt with in my life. If you have a choice of pharmacies it's advisable to avoid this one.

I feel that this store is a vast improvement over the Food Lion that was in the same location. It's…read morealso easier to get around than the Giant across the street. I liked the fact that they had a dedicated gluten free section which is something that other area groceries like Harris Teeter don't have. It's also cool that they offer free ice cream as part of their rewards program. The customer service is great. The employees are approachable and super helpful if you have a question.

Friendly staff! Clean and reasonably priced. Great deli section. Thank you very much !!!read more

Waited for 20 minutes. Pharmacy closes at 6 pm. Got to the drive through at 5:34, finally serviced…read moreat 5:48 and they said they were closed. This place needs a lot of help to even get 2 stars. And they are supposed to be dependable pharmacists. Absolutely not. Useless garbage employees trying to leave early.

I usually have excellent service at Walgreens. I travel nearly all year long so I certainly get to…read morevisit many for refilling scripts. So 1st off; congratulations to Walgreens in general for great service. This location today however seems to have failed with continuing that service of other areas. I dropped off my refills for the pharmacy and was told 30-45 minutes. I said that's fine I'm going to go next door for lunch. I returned 40 minutes later and was told "I have to get them ready it will be 30 minutes. I responded to that by saying I was already told that over 30 minutes ago. I travel and am on the way out of town..I don't have a place to go and wait on them over an hour by the time I will finally get my pills. I have never waited more than 10 minutes on Walgreens but waiting 40 is perfectly acceptable also. They might be busy today? What I don't like though is waiting 40 minutes and then being told we have to start on them and it will be another 30. Either give me an accurate time to begin with or pay attention so you don't forget there is a customer waiting.

Ace brand spray paintWhite primer was the worst never seen anything that bad.I shook it for 6…read moreminutes and it's spread runny and cracked immediately even though the part had a brand new coat of good black primer on it. This is the first time in my 54 years of life.Have I ever given anybody a bad review?That's how bad it was.I am new to yelp, so hope I did everything, right

The Rehoboth Variety on the main drag at RB is a throwback to the 5 and 10 drugstores from years…read moregone by. The store sells everything from sundries to souvenirs. Instead of paying $2+ at other locations for bottled water the RBV sells large bottles of Aquafina for only $1. In addition to this deal on water, overall prices are below those found in most resorts stores. We end up buying our sunscreen and supplies here because of their selection and prices instead shopping at home. For those of you wishing to take home the frozen Grotto Pizza, but do not have the right size cooler, the store carries the large sized insulated freezer bags for only a few dollars!!

Ran in to grab some meds for my sister. Super nice store and clean! We did self checkout and no one…read morehelped us but it was a quick easy stop! They had everything we were looking for!

The phone tree at this CVS is terrible! It will not transfer to a live person at the pharmacy!read more

Total self check out. No one to help you. Pharmacy only open…read moreminimal hours. And pharmacy closes at lunchtime. Who else in America gets an actual lunch HOUR anymore? CVS, which 30 years ago put a ton of mom and pops out of business saying they provided Convenience, Value and Service (CVS) is now a joke. Their prescriptions are more expensive than any other place. Their non-pharmacy items are more expensive than anywhere else. And now with total self check out there's no one to help you if you need something. Lately I've noticed some smaller, Privately owned pharmacies are opening up. My research is showing they will provide better service at reasonable prices for me so I'm done with CVS. Back to Mom and Pop drugstores !!!!

Great location, but a smaller size CVS than I'm used to…read more Not as many choices for things like nail polish and cosmetics, maybe because it's in a tourist area? The prices seemed higher than CVS's I'm used to, again, maybe because it's a tourist area and there aren't many options around. We were excited to satisfy a sweet tooth with clearance priced Easter candy, just wish some of the other items were priced more reasonably.

One of our family members got sick on a visit here and we were able to find everything we needed…read morehere, including a COVID test. They were helpful and quick.

The service is great in the store has a very good selection in good value for the money. The…read moreservice is great compared to the large chain ph Pharmacies. I would highly recommend it.

Helped me get an emergency CPAP mask while on vacation. Very professional business. Helpful and…read morefriendly. Lifesaver. Totally worth the drive from OC, MD. Thank you!

I was VERY impressed with the customer service, personability of the employee helping me out, and…read morethe home town feel of Apple Discount Drugs offers. They really do have discounted prices compared to the other area big, corporate drug stores. I will continue to make this my go to drug store from now on.