Rite Aid

Great service, fast and easy! Hayley filled my order and did a fabulous job. Highly recommend this…read morepharmacy

An experienced team that is available to help in almost any circumstance. The last few years I've…read morebeen going there they are always pleasant, courteous and understanding. I've never had a more amazing experience in the pharmacy world as I do there.

Don't forget to get your flu vaccinations and immunizations.

Refill or transfer your prescriptions online.

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Staff : Meet Cindy our Compounding Expert

Hirons Drug Stores

3.3(58 reviews)

5.9 mi

Wait, there's TWO Hirons in Eugene!?!? I went to one on 18th last week and found this one on…read moreFranklin while going to the Korean eatery next door. This place didn't seem as big but seems like they pack a lot more items compared to the other location. The aisles are just a teeny bit narrower at this location as well. I was able to get a nice shower hanger for five bucks and some braided floor mats for a great price. Add on knick knacks and I walked out almost a car load of everything I did and did not need. This is a family owned business so I'd rather spend my dollars here than a big box store. If you get a chance, definitely give this store a try before heading to the chain stores. I guarantee you'll find what you need here. *They have a lot of souvenir and Oregon duck items too!

Wow! Honestly we were a bit overwhelmed with the massive selection of well, EVERYTHING. We just…read moreneeded some otc medicine, but damn, we will back when we have some time to shop! Staff was friendly and helpful, too.

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Hirons Drug

3.7(73 reviews)

4.9 mi

Talk about being a kid in a candy store! This place has everything and everything you can think of…read more Lots of UO merchandise, housewares, gifts, nick knacks, anything you can think of, Hirons has it. It's like a one stop store. It even has a pharmacy in the back.

THE spot for your non-branded (and *some* branded) UO merch and for just about anything else…read more Seriously, this place has pretty much anything you want (even a pharmacy!), but you may need help finding things. Hiron's uses the same principle as dense urban areas: when real estate is limited, build vertically! The place it quite literally floor-to-ceiling with gifts, merch, sundries, goodies, and sooooo much more. The only minor knock is the 'organization' can be a touch shaky, but hey, throw in friendly service and that lack of sales tax in Oregon (I'm not local and love that) and WHAM! winner of a place. One of my wife's fave takeaways from a visit to see our Duck is a T-shirt from Hiron's; she always gets complements on it! You're on your own with parking since Safeway shares the lot and it can be like playing Frogger getting to the door (with you as the frog). Prices are fair and match the value, but if you need UO with a swoosh....then you can overspend elsewhere. I have never left Hiron's with less than five items, including my very first visit when I dropped my Duck off three years ago. They have the things I want, the things I didn't know I wanted, and tons of things to browse through and call my own.

The OG for UO.

Those cute stackable guys

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Wise words spoken by my wife.

Walgreens

1.6(92 reviews)

5.1 mi

We were in Eugene for a family gathering and I discovered that I had left all my prescription meds…read moreat home. Went to this Walgreens and Corey was outstanding and took care of me right away.Can't say enough good things about this pharmacy!

This review is specifically for the pharmacy, because everyone else that works in the store is…read moregreat and so pleasant. On July 3, I visited the Walgreens pharmacy after being seen at BestMed Urgent Care across the street. Because it was a holiday and we weren't sure which pharmacies would be open, the provider gave me a handwritten prescription. At approximately 9:20 a.m., I dropped off my prescription with Hannah. From the beginning, the interaction was not pleasant. She seemed more focused on questioning my address than helping me. She was unable to locate my profile even though I have filled several prescriptions at this Walgreens. I've lived at the same address for the past three years, so I'm not sure why my information wasn't current. She told me to return in an hour. When I came back, her demeanor had not improved. She informed me that the Trillium insurance network was "down," so she could not bill my insurance. Since it was a holiday and I had both a sinus and ear infection, I asked what my options were. She told me I could either wait or pay cash. I asked whether I could be reimbursed later if I paid out of pocket, and she told me I would need to contact Trillium. Wanting to begin treatment as soon as possible, I paid cash. Today, I contacted Trillium and spoke with pharmacy representative Kenny. He confirmed that the Trillium system was not down. Instead, the claim had been rejected because the prescribing provider was not enrolled as a Medicaid provider. He explained that all I needed was a corrected prescription from the urgent care, after which Walgreens could reprocess the claim and reimburse me. After waiting on hold with the pharmacy for more than 30 minutes without anyone answering, I went into the store. After standing at the counter for several minutes before being acknowledged, Hannah came to assist me. I explained what Trillium had told me and mentioned that I had the representative on the phone. Before hearing the explanation, Hannah immediately became defensive and insisted, "It was down." While speaking with the Trillium representative, she rolled her eyes, made visible faces, and appeared irritated that I was trying to resolve the issue. The interaction felt dismissive and unprofessional. I then had to return to the urgent care because the corrected prescription was initially sent to the wrong pharmacy. After another trip back to Walgreens, my prescription was finally reprocessed and I was reimbursed. While I appreciate that the reimbursement was ultimately completed, the entire situation could have been avoided. Had I been told on July 3 that the claim was rejected due to the prescribing provider's Medicaid enrollment status, I could have immediately returned to urgent care and had the prescription corrected. Instead, I spent two additional hours making phone calls and traveling back and forth between the pharmacy and urgent care. Mistakes happen, and I understand that pharmacy staff work under pressure. What was most disappointing was the lack of communication, professionalism, empathy, and accountability throughout the process. At no point did Hannah acknowledge the misunderstanding or apologize for the inconvenience. As someone who was already sick and simply trying to get medication, I left feeling frustrated and unsupported. Healthcare should include compassion as well as accuracy. I hope this feedback can be used to improve communication and customer service so future patients don't have a similar experience.

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My dog

Rite Aid

1.6(68 reviews)

5.4 mi

Update I went back to see if I could use the photo machine, it was super easy and no cord required…read more Worth coming back to use again. Thank you for updating your machines and having enough people working to help if needed. First review: If you want to use the photo printing I would choose somewhere else. No cords Said they were stolen and not going to be replaced. Went to Office Depot next door. Waste of time.

I came to this pharmacy to pick up a prescription for my mom that her doctor had put in at least…read moreone day--possibly two--before my pickup mission. The tech said that she had one of the prescriptions ready and when I asked how long for the second, she said it could be an hour or two. Now, I don't know how a pharmacy works; I don't know how they fill prescriptions. But it seems clear that it's not per patient or in the order received since they had the pills, but just hadn't filled the prescription. A day or two later I went to pick up prescriptions for mom and they had one of the prescription ready but not the second. The pharmacist overheard and said that he was in the process of filling the second so it would be a few more minutes, so I waited, got them both, and left. When I got back home and mom looked at them and that's when we learned the prescription the Rite Aid app said was ready for pickup was not amongst those that they gave me. When she called the next morning to ask if it was ready and why it was not there when I went yesterday, she was told that they have until the end of the day to fill them. But that doesn't make sense--why would you say it's ready when it wasn't just because you have until day's end? It's not actually ready for pickup then, is it? Also ridiculous is that they sometimes just close the drive-up window. I went last night a little more than an hour before closing and there was a hand-written sign saying "drive-thru closed". I went in last night since they'd done that, but this morning when I went to see if that missing prescription was ready the drive thru was still closed, this time 1.5 hours or so after they opened. I couldn't go in this time since I had a sick child with me, so I'm going to have to make a third trip. The service is unbelievably bad; I'm not really sure why it takes them so long to fill a prescription, or why they don't have ready what they say they do, but this isn't the place that I would choose for my prescription needs. Besides the ridiculous pharmacy, I don't understand how they're still in business. There's almost no merchandise in this store. That's not hyperbole--entire aisles are practically bare, so what are they selling? Do they make that much on prescriptions? Avoid at all costs. There are at least a couple independent pharmacies around, such as Hirons and there's also Track Town Pharmacy, so why not support local business instead?

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Shelf

Broadway Apothecary

3.1(18 reviews)

4.8 mi

I can't say enough nice things about this business. The staff is very kind and helpful. I've had…read morenothing but good experiences here, they have gone out of their way to help me. I really like that's it's owned and run by women as well. I highly recommend this business.

Very nice, super easy and very helpful and caring, thanks again for having me as a new member.read more

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Safeway Pharmacy

2.4(27 reviews)

4.9 mi

A very busy place, but staff are pleasant and take time to explain medication questions. They also…read morehonor discounts from Good RX

People are nice and they do the best they can considering they appear to be massively understaffed…read more They rarely answer their phone and they don't take messages, so if you have to request a refill that can't be done online, you have to go in person. Don't bother calling. People at the register are super nice, and they try to work through the long lines as quickly as possible but it's kind of a mess. Maybe they should pay their staff more so they can recruit more pharmacists?

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Target

2.9(47 reviews)

6.2 mi

I think this is the closest store to the college and I went on a day when the kids were coming back…read morefrom winter break or starting their new quarter. It was pretty busy but the staff was working diligently to get the line moving. Kudos to them. The store was well stocked and had everything my student needed. Lots of parking as well!

Went into Springfield Target for a couple things. Most important was some facial cleanser. I…read morenoticed most of these items are under lock & key. I found what I needed and there was a service button to push for help getting merchandise(locked up). I waited and waited, decided to push the button on the machine in the next aisle ( incase 1st wasn't working). Finally girl came & I got my item. I also needed some nail polish . I wasn't in a hurry & decided to browse the store a bit before I checked out. After about 30 minutes, I went to the ladies room. Not wanting to bring unpaid merchandise into, I set it on a shelf across from the Starbucks, thinking it would be safe for 5 minutes. Well, unfortunately it was not. I came out and it was no where insight. I assumed someone was watching me and stoled it! I was pissed I wasted my time! I could have gone back to cosmetics and gone through all that again but I chose screw this.... I'll go to Fred Meyers! I know theft is out of control, especially Target for some reason. I was in this same store in August with my daughter. She needed to try on clothes. No one working back in the women's dressing rooms.The dressing room was full of clothes & I removed them. There was an enormous pile of tags that looked like ripped off from items. To me it looked like someone went into that dressing room with a pile of items & tore all the tags/tickets off and probably walked out the store. There are dishonest people out there, but Target needs to do a better job. There should have been staff working back there cleaning out dressing rooms and helping customers. While I was waiting for my daughter, several customers were waiting for open dressing rooms. All the doors were closed. Customers didn't know if rooms were open or not. I will say the entire dressing area was a mess! Maybe a perfect setup for thefts !

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Walgreens

1.9(70 reviews)

2.4 mi

•$

I gave these guys a pretty bad review a few months ago and I want to say that they have made some…read morereal improvements recently in their service. They are answering their phone and filling prescriptions promptly without being prodded to do so. I am truly amazed ! Good Job you guys !! I really appreciate your service and that you take criticism seriously and act on it. So happy :)

The pharmacy hours are very limited and the lines are always long. If you call you are on hold…read more*forever* until their phone just hangs up on you. In the meantime, while waiting desperately for someone to answer the call, the voice robot tells you the same message over and over and over and over and over and over. Sheer madness! So annoying! Even if you put it on "hold" while you wait, you get a million texts with the same stupid messages. Very frustrating. I should have just used a order pharmacy like Tely RX or PPS. Who has time for this?

Wait time to find out status of prescription that was supposed to be delivered

Great dry shampoo to use in between washes

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Been sitting behind these TWO cars for 24 minutes....

Rite Aid

2.3(19 reviews)

5.0 mi

•$$$$

I use the pharmacy a lot and they are efficient, pleasant and prompt and are always glad to ring up…read moreother purchases. The front-of-the-store register assistants are extremely helpful and pleasant. The prices on general merchandise are higher here than a Wal-Mart, as is true with most drug stores.

Today for the first time someone answered the phone who genuinely seemed like they were happy to…read morehelp me. She was kind and pleasant and helped me solve my issue. It was a lovely change of pace from the typically dismissiveness and annoyance the staff seems to have when you call. I'm never rude when I call and always try to be patient, so it was great to finally have that reciprocated back. I had to leave this review because the pleasantness of this young woman was so refreshing from the norm. I also only waited on hold for 3 minutes which might be record breaking time.

Rite Aid - drugstores - Updated November 2026

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Greener Side of Life

I had a $300 credit at their store on an account. I was told the credit would there whenever I was…read moreready to use it. When I went to redeem it they said it was expired and refused to honor the credit. They still had my name in the system and it showed the original credit amount. I had to call twice to get any information and am still waiting (2 weeks later) for the manager to call me back. Lame.

Great store with a terrific selection of equipment and nutes. Friendly helpful staff zero it's the…read moreonly grow shop I'll go to.

Dari Mart

•$

It was a quick trip, like in and out in 60 seconds. My husband and I just went in for 2 20oz…read morebottles of soda. Staff seemed nice, no complaints. Store was clean. There isn't much to report because it was such a quick trip, other than I have no complaints. No one above and beyond their job duties, but I didn't need or expect them too either.

Dari mart seems to be a great local convenience store. I prefer stopping here over 7-11 any day…read more They have a decent beer selection too. Meaning they offer Micros instead of the usual Budweiser and coors light. I've seen beers from Rogue, Ninkasi, Terminal Gravity etc... Most items seem fairly priced which is a major plus. I like the biscuits and gravy when i'm in the "I wanna hear myself get fatter" mood. Customer service is normally good for the most part. Cant say i've ever been treated bad.....perhaps a few that were not the friendliest....but not rude either. Also, there's tons of them. Seems like there's one on every corner.

Walmart Pharmacy

3.8

(6 reviews)

Let me just start off by saying this is the best pharmacy I've ever used in all of my almost 31…read moreyears. I'm not a fan of the way I've learned Walmart operates/treats their employees, but this pharmacy? Oh wow. I've never had an issue with getting my meds that was caused by them, and THEY handle issues caused by my insurance or things like needing refills from my doctor. At other pharmacies, I was always told *I* needed to be the one to do their job for them, and even once I did, or when I had a good pharmacy tech that would do their very best to help me, things would not be ready when they were supposed to be, and it added a huge load/made it even more of a constant struggle to take care of myself. This pharmacy has taken some of the pain out of being chronically ill. That is unexplainably (to people in good health) valuable to us, because it's already SO SO constantly difficult dealing with a body that doesn't work the way it's supposed to, without having to also fight with the bureaucratic side of it and feel like no one is listening. Here, it feels like they really care about getting you taken care of the right way. This morning, I called to get all of my available meds refilled. They told me it would be 2 hours to fill 5 meds and that they would contact my doctor to get the other 2 I needed refilled. By a 1/2 hour later, ALL of them were ready to pick up. I appreciate them so much.

Well they spent all this money to upgrade their pharmacy, it seems to be running more…read moreinefficiently, the service is poor, they're always behind on filling prescriptions, they will then push their complaints on you by saying "we're behind and we've been behind" Get more staff on your team and better support your department.

Bi-Mart Membership Discount Stores

4.1

(16 reviews)

I have been going to Bi-Mart for many years... The store still feels "old school" somehow, which I…read morereally like. The quality of their inventory isn't as good as it used to be, but that seems to be true almost everywhere now... Their prices are good. I really appreciate the people who work there. They have a very large parking lot. The people who work there are friendly and helpful, and if I buy something that has a problem, they always accept returns.

Bi-Mart is an institution in the Pacific Northwest, and though it started in Washington, the…read morecompany is now headquartered in west Eugene. (I worked at one of the stores so I know a little of the history!) It's a membership store, so you pay $5 and you have a lifetime membership. They have a drugs section, though the pharmacies at Bi-Mart have closed (ostensibly a result of Walgreens' incursion). There's also an electronics section (possibly with photo developing still, though I wonder who still has a film camera for developing), housewares, hardware, and sporting goods. And then a catch-all department with food/clothing/etc. Bi-Mart sells hunting licenses and stuff, so it's not uncommon for people to come for that. Don't forget to come in on Lucky Number Tuesday to see if you won a prize!

McCoy’s Pharmacy

4.6

(9 reviews)

The highly educated & experienced team at McCoy's Pharmacy are extremely helpful, kind and patient…read more McCoy's loves & cares about our community. Each of us; individually & as a whole. You can trust every person at McCoy's Pharmacy. They won't push drugs on you, they'll research the information you need, address every question you may have & the team honestly cares about your medical needs. The drive-up window is handy, safe & fast. You'll find some of the smartest & nicest people in town smiling behind their face shields, worrying about your personal safety. They take COVID-19 seriously as we all should. And they deliver.

We choose to travel about an hour just to go here, it's the BEST pharmacy we've ever used! David…read moreand his staff are extremely knowledgeable. Customers are always greeted when they come in, and everyone is very pleasant and helpful. They also have a beautiful selection of gifts (or something just for yourself or your home) that you can browse while you wait for your prescription to be filled. AMAZING PEOPLE, AMAZING SERVICE.

Shell Station and Food Mart

(1 review)

Each time I've stopped here for gas or coffee, the service has been good. It's always nice to have…read moresomeone clean your window, when getting gas. It's even better when the attendant doesn't act like its beneath them or more than they can handle. The coffee is hot and tasty & they have a good supply of creamers on hand.

Caris Pharmacy

great pharmacy, the staff is very friendly and helpful. The location is easy in and out. Wait time…read moreis normal short. Highly recommend

Horrible Customer Service Experience…read more I have continued to have a very unpleasant customer service experience at Caris Pharmacy involving an associate named Shawn. This has been an ongoing issue for the better part of a year. Every month, I come to the pharmacy to pick up medication that I take for a chronic medical condition. Unfortunately, instead of being treated with basic courtesy and respect, I am repeatedly met with rude and condescending behavior from Shawn. She has spoken to me and treated me in a way that makes me feel as though she thinks I am stupid or incapable of understanding what is being discussed. I understand that working in a pharmacy can be stressful, and I don't expect special treatment. I simply expect to be treated with the same basic professionalism and respect that any customer should receive--especially when I'm dealing with medication for an ongoing medical condition. The fact that this has continued month after month for nearly a year is extremely frustrating. At this point, I feel uncomfortable having to interact with this associate every time I need to pick up my medication. I hope management takes this complaint seriously and addresses the way customers are being treated. No one should have to feel belittled or disrespected simply for coming into a pharmacy to pick up their medication.

Dari Mart

4.0

(1 review)

I've never had a bad experience here. The staff is always friendly and willing to help where they…read morecan. I can always expect a sincere greeting as I walk through the door. If you're in the market for some ice cream the locally made Lochmead brand is fairly priced, considering It's a convenience store, and is very delightfully enjoyable.

Dollar General