As has been mentioned before, they have the nicest group of pharmacists I have ever met. Every time…read moreI have gone in there, I have been treated with respect, professionalism, and a friendly greeting. As has also been mentioned before, weird to Yelp review a pharmacy. But yeah, definitely recommend their pharmacy department.

The white lady with broken teeth yelled at me. Gave me the wrong pictures and charged me and won't…read morego in the back to check for the right pictures. I showed her my receipt and she refused to check. Like there was no need to be mean.

In dealing with the pharmacy department, not only was the guy I spoke with on the phone very rude,…read morehe was short with me on the phone the next day and when I went to pick up my medication. The girl was really grumpy too, made me feel uncomfortable. Terrible pharmacy.

The pharmacist (male) is the rudest individual I've ever dealt with at any pharmacy. He told me I…read morehad to change all my prescriptions there or he wouldn't fill the one I had presented in the future. Then he got angry with me trying to explain why I didn't want to do that. Person at the counter (female) was equally rude. I will NEVER do business with them again. Only the store manager, who was very polite and professional kept me from contact the corporate office.

Clean, in & out fast. Love the Walgreens's brand chips & they always have them stocked. Great deal…read moreon paper goods too! Friendly workers

Worst pharmacy ever! Not open on weekends. Wait times on phone and in the drive-thru over a half…read morehour. Not staffed properly.

This store is in a superb location. It is easily accessible and very convenient. The shelves are…read moreonly semi stocked and the employees are friendly, but not very knowledgeable. There is plenty of parking available. With the right management, this store could come back to its former glory. Considering its proximity to downtown New Haven, it is a gem waiting to be rejuvenated with the proper, prompt attention.

The customer service at this place is abysmal. I had two very negative experiences in just the past…read moreweek that lead me to write this review. Last weekend, there was a long line and the older woman cashier called for a manager and more cashiers at least three times. I saw multiple workers standing 20 feet away and they did nothing until the line of 8 people stared at them. Then yesterday, one of the younger cashiers yelled at someone on the phone and slammed the phone down. She then proceeded to swear up a storm and was throwing my things into the bag. She even hit my hand. This place has absolutely horrible workers.

Sometimes fortunate to communicate with excellent pharmacists.( not always at all.)…read moreVery busy store, frequently a long wait; Stock is either low or being shelved//shopping can be challenging; Store doesn't seem to feel organized,can feel as if it needs to be cleaned. Clerks vary; some don't appear to know procedures. Longstanding clerks are usually attentive & helpful

Today, at least 20 pills on the floor. Filed a complaint with CVS 1-800 complaint line. I told them…read morethere are 8-10 cameras that can confirm my observation. What happens to the pills and other trash behind the pharmacy counter. Do they put them back in the bottles at the end of the day and give them to unsuspecting customers the next day? Fortunately, my complaint was egregious enough CVS Customer Service person said they would send my report to "the next level". If other customers see the situation... Let the 1-800 know. They do care about the issue! Where have your pills been before they are dispensed?

Fast, friendly service and knowledgeable staff. It is always busy the staff does not disappointread more

Every time I come to pick up a prescription it's over 45 minutes to wait. That's after it's already…read morecalled in forget about the drive-through line. It's always ridiculous and inside is even worse. There's always at least 10 people in front of me no exaggeration they're rude and slow here.

Deliveries are unpredictable. Sometimes they take 3-4 days…read moreto deliver. They never call ahead. Twice they have dropped the ball when delivering. Once they mislabeled medication. This is one of the worst pharmacies I have ever used. Additionally, several of the delivery drivers are just plain rude. As soon as I find a local pharmacy that delivers, I am dumping these first class fools.

First I went to Walgreen's; they were sold of out COVID-19 test kits, and didn't have KN-95 masks…read more Then I went to CVS; they had the tests, though they were sorely overpriced, and no KN-95 masks. (Also, both stores were dumpy, dirty, and had lots of empty shelves.) Then I went to Chapel Street Pharmacy. They had plenty of test kits (for half the price I paid at CVS), they had KN-95 masks, the store was clean and bright, and the pharmacist was extremely friendly. If I lived in New Haven I would take all my pharmacy business to this place.

Have done a pickup order while couponing, and the staff were amazing. Was help by a nice gentlemen…read morenamed frank. Also recently switched medications here and the pharmacy department has been so nice, way better than the CVS I was going to before. Very happy with how the staff help out and treated me.

Omg can a pharmacy be worse than this?…read more Slow slower than the slowest turtle on this planet. And rude. Like all caps RUDE. Every single one of them. Never again!

So, my friend got COVID. Well, her entire family did. So they're quarantining. She's fine, but has…read moresome pretty bad symptoms. So she asked me to help her out, get some prescriptions and OTC stuff at this Walgreens, right near both our houses and drop it off on her porch. Sure, is Sunday afternoon, I'm not doing anything else. Go to the pharmacy, easy as pie. Bam, get the Rx. Time to get the OTC stuff via curbside to go and this whole trip will be 15 minutes. Park in the curbside to go parking spot, call the store, tell them who I'm picking up for, "OK we'll be right out." 10 minutes later, nothing. I text her, she says she'll call. 5 minutes later, "OK, they said they'll be right out." Another 5-10 minutes go by, I call again, and then they tell me I need to come in to present my ID. This isn't ideal, because I have a toddler, who hasn't mastered wearing a mask yet, but I could have made it work, if I had just known right away that I needed to go in (like if the guy on the phone had just told me the first time I called?). Also, why can't they just check my ID in the car. Also, if they didn't realize that they needed ID prior to hanging up the first time and didn't have my number to call back, just walk out to my car and tell me. And then, why lie/withold this information from her when she called too?? I finally went inside, and they didn't even care about the inconvenience. Would have easily been a 5 star review for the pharmacy, but the curbside fiasco, waiting almost a half an hour drove that way down. I understand everyone is under a lot of stress/inconvenience with COVID, but like, use common sense/decency.

Photoshop lady staff was unwelcomong for questions, no / poor customer service.Hope she gets a…read morehappy Labor day!

I found everything I needed and then some at this neighborhood Walgreens in Wallingford! I popped…read morein for a travel hair dryer because I forgot to pack one! There was one left and it was on sale! Score! I was then taken in by all of the seasonal displays and the massive holiday aisle. Thankfully, along several aisles, there are baskets stacked for your convenience. Because if you're like me, you come in for a couple things, and soon your hands are full! Story of my life. So I grabbed a basket and it didn't take me long to fill it with candies, gifts, cookies, stuffed toys, makeup and accessories. I also stocked up on travel items from the great inventory on the travel section on the back wall of the store. I picked up some magazines too! I saw some Pez dispensers, and it was tempting to add them to my basket as I was an avid Pez collector but I used my will power to leave them for another PEZhead! This store is well stocked, clean, organized, and the sections as clearly marked making it a breeze to navigate along the aisles. Check out was seamless and the employees were pleasant. What's not to like about this corner convenient pit stop and pharmacy? (The parking lot and front could use a tidy, but other than that, it's a easy quick stop for your seasonal, office, grocery, office, photo, household, & health and beauty needs).

Unfortunately after the unprofessional and inappropriate behavior by the pharmacy staff at this…read moreparticular location. It really leaves me no choice but to leave a very bad review, with hopes that change with come out of all this. On Wednesday 10/1/25 a relative of mine was simply just trying to get a flu vaccination. Three of the pharmacy staffs took a look at the insurance card and could not figure out if they accepted it or not. This relative of mine had been coming to this pharmacy for over one year already and had picked up many prescriptions using this one insurance card for coverage. The pharmacy staff decided that they needed a different card "prescription card" for one entire year that has passed not once was this ever asked before. My relatives information has been in the system for one year already. The young woman with very short-haired and glasses with black scrubs who seemed to have more seniority. Would not help the young man at the cash register who also had short hair and black scrubs. The young man seemed to be very frustrated and nervous. So he provided me with some information for my relatives insurance comp. My mentally disabled relative could not receive her flu shot due to the fact of the pharmacy staff stating the insurance card is has expired and is not in the system. My family and I left the pharmacy and went over to cvs in the same town since my relative has also used them over the years as well. The experience at cvs was so phenomenal. Not only was my relative greeted and treated so kindly, but was also given the flu vaccination using the same exact and only insurance card. This Walgreens Pharmacy really should be ashamed of themselves for the behavior me and my family witnessed and how my relative fell of victim to. A formal phone call complaint was made within the same hour and reported to the shift manager named Chris (female) who apologized on behalf of the pharmacy staff. Chris also stated that due to her position she didn't have the authority to oversee the pharmacy customer service.Chris also stated she will hand over the information to her overseeing manger Christina. Unfortunately Christina the main manager had just left for the day. Chris assured that a phone call back with an update would take place the following day. CHRISTINA THE MANAGER may have never received the information. My relative called back the next day,and received alot of hang ups, excuses for call backs. It became very unprofessional and distasteful and represents a big stain on the store. No accountability was taken and that is unacceptable. Today is October 5, 2025. It's in the hands of corporate management now. This absolutely needed to be spoken on the inappropriate, disregarded,discriminatory acts of customer service given by walgreens Pharmacy staff and store managers. I really hope this doesn't continue and a lesson is taught in how it's effortless to be kind to one another. Best regards.