This place has beautiful cosmetics. Better than Sephora. But the customer service is horrendous…read more I've been three times to this store. The salespeople are either not interested in helping you, annoyed when you ask a question, or, treated very very hurriedly because they just want to close the store within the next 10 minutes. There's a particular salesperson that I have the misfortune of keeping bumping into who has terrible social and sales skills. She's rude, abrasive, and puts pressure on you to make decisions and hurry and pay, so that she can be done with her shift. She is dismissive of everything you say and contradicts you on everything you try to tell her. Constantly interrupts you, thinking she's right and you're wrong. I've worked in stores before, and even I know to put the customer first, and LISTEN to what they're saying. I even know to put in that extra effort if a customer comes in near closing time but is very interested in making a big purchase. At one point, I told her, "Listen, I'll come another day because you want to close." And she actually felt relieved. In addition, she's a bit colorblind. She kept putting on really dark orange makeup on my face and telling me that that was my color. When I asked for a lighter one, she said, "No, that's too light," and was actually horrified that I had the audacity to think that my skin was lighter than what she thought it was. Racism vibes. Never coming back here again. Awful, awful customer service.

The new Sally's in the Home Depot parking lot is much nicer than the old store on the other side of…read morethe highway. It feels a little bit smaller but it's easier to find things.

I was really impressed with the knowledge of the clerks. They were friendly and professional. I…read morewill return here and tell my friends!! Let with a smile on my face :)

Love this store! Although I no longer live in the area, I still make it my go to whenever I am in…read moreConnecticut. They have a wide selection of products from wigs to hair lotions and hats. The prices are more than reasonable and they update their stock on a regular basis. In addition, I am always treated with respect and no one follows me around the store. I have always received kind assistance from Ms. Lisa, Ms. Mel and Ms. Liz whenever making a decision about which item to purchase. They also keep a record of your purchases which is helpful if you forget or want to order a similar item online.

From the owner: Specializing in: - Beauty Salon Equipment & Supplies…read more- Wigs & Hair Pieces - Beauty Supplies & Equipment

The owner was so knowledgeable and passionate about her products. I told her actually my skin goals…read moreand she pointed me to the right products and gave me detailed instructions for a routine I should follow. My skin has never looked or felt better, and I am getting more compliments on my skin than I ever have. Could not recommend enough.

I cannot say enough wonderful things about this store and the owner. Everything is truly handmade…read morewith so much care and intention. She grows and hand-picks many of the fruits and flowers used in her products, and you can absolutely feel the difference in the quality.At this point, I won't buy skincare products anywhere else. If you have sensitive skin or simply want truly natural, handcrafted products, I highly recommend visiting this shop. You will not be disappointed!

This was my first time coming here and I am very pleased with my results. I have been searching for…read morea brow specialist closer to me and after looking through people's Instagrams I found Talisa. After speaking with me, reviewing my intake form and viewing pictures of how I typically do my brows we got to work on my brow wax and tint. She was meticulous, taking her time sculpting my brows. I decided to trust her judgement with the shape of the brows and with drawing them in more than I am used to and because of her openness, I feel comfortable making my needs known and guiding her to what I feel is also right for me in the future. She took about 40 minutes since I was a new client, checking in frequently and the results really speak for themselves. She took her time explaining aftercare instructions and I knew I was being taken care of throughout my visit. I recommend her for her professionalism and expertise.

I've absolutely fallen in LOVE with my lashes AND Talisa - she is an artistic genius, not just a…read morelash tech. Talisa takes so much care each time I come in. She is meticulous and has an eye (pun intended) for what will look good on a client - true artistic vision (another pun intended!). The best part is HOW RELAXING the whole experience is - this has been the best self care for me, and the best part is when it's all over I look in the mirror and am BLOWN AWAY. EACH. TIME. These lashes and Talisa have given me LIFE!! A true gem to have in New Haven - we're honestly blessed to have this beautiful soul and artist making the world a better place - one lash at a time, hehe! I've never been happier with a beauty service, and the impact it has on my look is incredible. These lashes have POWER! Thank you Talisa for taking such great care of me and my beautiful lashes!

Anytime I go, I call ahead and make sure Tracy is working. I moved here from CA and am pretty…read moreparticular about my brows... and prefer to have a natural, but very groomed look. Tracy is by far the best at getting my eyebrows perfect. She's great! Listens, fast, and very professional. I've ended up trying a couple of other places in a pinch, but have had bad results. Needless to say, my last minute wax jobs at nail salon days are OVER. Luckily, Tracy is always able to fix me up! Ladies (and well-groomed gents), check out Tracy if you want those brows on fleek. 110% worth it. They also take tip on card, which is great.

My first visit to a Benefit Brow Bar was two weeks ago when I was in Connecticut for the holidays,…read moreand my eyebrows were heinous. Thankfully, they were able to accommodate a walk-in appointment with Shylene. She was super friendly and made me comfortable throughout the wax and styling process. She gave my brows beautiful shape, and I look forward to future trips to CT so I can visit Shylene!

my favorite hair store they have everything and then some . the girls behind the weave counters are…read moreusually really helpful too. love it

I don't think I've ever been to a beauty supply store and received the level of customer service…read moreand kindness that was illustrated today. I mean genuine kindness. Also, the woman who assisted me she knew her products. She started picking wigs for me and I was like Yessssss. She knew I needed a side bang /swoop after the middle part looked crazy. Also they let you try on here and I was so thrilled because ever since lock down many places are still not allowing people to try on which is so unfortunate. The variety is bountiful, they have very cute sunglasses, purses....very stylish. This store truly caters to the current times, trends, styles and generation. I think I found a new spot!!!!

I had no idea I had an Ulta this close to me at Guilford Commons! I'm personally a Sephora girlie,…read morebut every now and then you just need to make an Ulta run. I placed my order online for in-store pickup, and the process was super smooth. The store itself is on the smaller side, but it's well kept, organized, and easy to navigate. My order was ready quickly, and the staff was friendly and efficient when I picked it up. Overall, it was a great experience, and I'll definitely be back for those in-between beauty runs.

Please never come here. I went in for BLONDE highlights and the woman told me they couldn't be done…read moreand I ended up with pitch black hair. I have been crying ever since, this woman ruined my entire month. On top of that, she charged me for the highlights even though I did not get them. I have heard similar horror stories about this place so trust me when I say it is not worth it. Please please please if you are a woman looking to go here, look elsewhere! Don't make the same mistake I did.