Our experience started going downhill after the retainer consult on 2/18/2026, and it has been…read moreextremely frustrating and concerning ever since. According to our original contract, retainers were priced at $300 for a pair. However, at the 2/18 visit, we were told the cost had increased to $600 per pair, or $1,250 for a set of four. This significant price increase was never clearly explained or agreed to. At that appointment, I acknowledged the cost of the retainers and clearly stated that I could not proceed at that time. I specifically instructed Aylin that nothing should be ordered without my approval and that I would call back to confirm before moving forward. I was also told my child needed to be scanned before retainers could be ordered, and to my knowledge, no scan was done that day. We then scheduled a separate scan appointment for a later date. Based on the treatment process, my son should have had his teeth scanned a total of three times--initially, again for refinements, and a final scan for post-treatment retainers. The lack of clarity around whether this final scan was completed further adds to the confusion and concern about how his care was managed. Before that appointment, I called the office and spoke with Aylin to confirm that no retainers had been ordered. I again clearly stated not to proceed with anything. Despite this, I was later told the retainers had already been ordered anyway. I was then pressured to pay and even threatened with collections. This is completely unacceptable. There were also serious concerns with the quality and oversight of treatment. Before my child was even evaluated by Dr. Manassra, we were told by Anna (who is not a dentist or orthodontist) that his Invisalign treatment was complete after the first 15 sets of trays, despite our concerns with the results. When Dr. Manassra evaluated him, he confirmed that additional treatment was necessary, and my child required 12 more aligners. Although he was scanned for the new trays, we then waited nearly three months for them to arrive. During that delay, my son's teeth began to shift, which undermined the progress already made and raised concerns about continuity of care. Additionally, at routine appointments to receive trays, my child was not consistently evaluated by an orthodontist and was instead simply handed the next set of aligners without any clinical assessment or provider oversight. On his final tray, my son was seen by a different orthodontist on 2/18--since Dr. Manassra was no longer with the practice--who stated that his teeth "looked good" and that his treatment was complete, despite our ongoing concerns about his bite and overall alignment. The focus of that visit was then shifted toward obtaining retainers. On 4/15, we had an appointment with another board-certified orthodontist to obtain a second opinion. During that visit, it was determined that additional refinements were still needed due to my son's teeth and jaw not properly aligning. We agreed to transfer care, and their office called on our behalf to initiate the transfer. During that call, they spoke with Aylin, who stated that the Invisalign case was non-transferable, that my son's treatment was marked as "complete", and that four retainers had already been ordered for $1,250. She also stated that if we did not pick them up, the account would be sent to collections. She told the office staff at the new orthodontist this and this was the first time I became aware that the retainers had been ordered despite my prior instructions not to proceed. When I later contacted Aylin directly, I questioned how the retainers could have been ordered when we had canceled the scan appointment scheduled for 4/1. She stated that my son had already been scanned on 2/18 and that we had signed a form authorizing the order on that day. This directly contradicts what we were told at the time--that a separate scan appointment was required before any retainers could be ordered--and to my knowledge, no scan was performed that day. I requested proof of the scan and she basically said to get it from Invisalign. Based on these conflicting explanations, it raises serious concerns that a prior scan may have been used to initiate or justify ordering retainers without clear consent, potentially placing us in a position where we were later pressured for payment. This lack of transparency and consistency is deeply concerning. After over 10 years as patients with no prior issues, this experience--especially after Dr. Florendo left--has been a complete breakdown in communication, accountability, and trust. Changing prices from the original contract without clear consent, ordering treatment without authorization, providing inconsistent information, failing to ensure proper orthodontic oversight, and pressuring patients into payment is not acceptable. They say one thing and do another. I strongly advise others to get everything in writing and not rely on verbal assurances.

They made a crown for my son in JANUARY And they keep on asking him to come back for scans. But…read morewhen mu son comes in to fit it doesnt fit. It's almost MAY now and still they want him to come back for more scans. When i called the insurance if i can just transfer to a different dentist, they said that they were billed already even though my son still doesnt have a crown! It's been 4 months already! And they keep on blaming the lab when really they're not competent in doing the scans that's why it doesnt fit!

Smile World Dental has been a treat to work with during my recent dental issues. Their office staff…read more-- particularly Beatrice and Rosa -- are attentive and efficient, and overall pleasant to work with.

Doctor C & his assistant Jessica were so patient with my daughter. She is very afraid of the…read moredentist and doesn't sit super well but they kept being patient and were so sweet to her. Not only that, but a previous dentist told us she needed a root canal--when we got to Doctor C he said he isn't sure she needed one. He ended up just giving her a filling. Go to Smile World Dental and get a second opinion!! He saved my girl from an unnecessary root canal.

My teenage daughter had her first appointment at Ripon Plaza Dental recently. She had quite a few…read morecavities and Dr. Peter made her feel comfortable and made sure she was not embarssed at all. He even used his fancy camera to show me what the cavaties looked like. He did the fillings really quick and she watched Netflix during her appointment. The entire staff was friendly and professional. We have switched our whole family over to Ripon Plaza Dental.

Dr Marshall has given me and my children excellent care. He shows genuine concern and compassion…read morefor his patients. All of the dental work has been excellent!

Dr. Surjit Chahal and Dr. Gita Chahal are incredibly talented, highly professional, and do their…read moreabsolute best to deliver the utmost care to their patients. I've been going to them for about 4-5 years now and each time they have spent time with me to ensure I was doing well. My braces were done by them and each time I had an issue like a broken bracket or a wire adjustment, they did their absolute best to make sure everything was fixed and my care was excellent. Just recently I had a night guard made and Dr. Gita took time to explain the whole process to me as well as expedite the manufacturing of it. They value patient care, professionalism, and craftsmanship. They strive to continuously deliver the best.

Doctor Gato does amazing fantastic work! I had three root canal's performed by her and she was the…read morebest!

Recently I had consulted Dr Sanjay and very much pleased about the extreme care he took…read more We are seniors 70+ and enjoyed getting treatment from him. Good Luck to him Ravi TV

Don't go here. This place is unprofessional and lacks humanity. The kindness stops at the front…read moredesk. I came for a cracked tooth and to possibly establish a new dentist. It's been 2 and a half years since I saw my regular dentist. (I moved) When I finished filing out the forms, I was waiting on the receptionist to give me the Hippa to read when a girl in tech uniform comes out and says, "I'm taking her to the back." Didn't say hello or even ask my name. (clearly they don't get a lot of clients ). She then started taking x-rays. I've had enough x-rays done to know that there's more effort to it than what she was putting in. It was clear she didn't know what she was doing. She kept taking repeat shots and exposing me to unnecessary radiation. On top of that, she wasn't friendly. I thought, "How did she get hired?" Then the dentist comes over to view the X-rays. Didn't acknowledge me at all. They spoke among themselves as if I wasn't in the room. The dentist then briefly says hello and looks into my mouth. He then takes a phone call and walks off. After a minute I heard whispers behind me. I turned around and It was the tech girl whispering to the another tech giggling. They dispersed like insects when she saw me turn around. She then goes back to her computer and tried playing it off saying "the computer's acting up". I got up and walked out to the front and told the receptionist to please have them delete my x-rays. While on the phone, the dentist says "you can't delete them." I ignored him and kept talking to the receptionist who was actually trying to LISTEN to what I was saying. I told her that I came to the wrong place. This is a very unprofessional establishment. She was the only one who apologized for how they treated me while the dentist just watched.

Suave Dental in Riverbank is the best I've ever been to for dental work. Dr. Capote Cabrera is the…read morebest! I have had a few root canals there and I have never felt pain with him. He is very gentle and considerate as well as the dental assistant always checking with me during the procedures to make sure that I'm okay with a thumbs up. I appreciate all of them at Suave Dental even the recepionists are very kind. They have a great team there. I would recommend Suave Dental in Riverbank to anyone that needs dental work that does not want to feel pain. They are the best!!

This place is a SCAM. BEWARE. First, they do not allow anyone but the patient into the office…read more WHY? Maybe, so there is no one to help or witness that they are scamming you. I tried to accompany my son and they told me I could not wait in the waiting room. Meantime, he was promised a specific service and then DID NOT receive that service AFTER they made him pay upfront. Seems suspicious and it is! I will be disputing this charge on the credit card that was used. Do not agree to sign anything and beware that they will diagnose you with thousands of dollars worth of dental treatment that you may not need. Then they will deny to do the work that you did pay for upfront. Again, BEWARE

Absolutely the best dentist, from his staff to ambience to quality of work!…read more I love Pelandale Dental

Dr Param Gill overstated himself. Yes he's a DOD but he had…read moreno personality nor code of ethics based on how he talked and treated me as supposedly a patient, but instead he berated me as I am a bad patient who's having a bad day and told me so word for word. So put your hard earned money and find a dentist that practices his sworn code of ethics and practices with quality of care

I have been going to Dr Becker for 6 years and have found him and his staff to be professional and…read morecompassionate. Dentistry is a very difficult process and they are excellent .

Dr Becker and his staff are amazing. Tracy was my hygienist and was a sweetheart. She explained…read moreeverything, asked if I had questions and was very understanding of my anxiety. She assured me that I was in good hands. By the time Dr Becker joined us for my exam I was relaxed and laughing. Dr Becker took his time and never once made my time there rushed. They gave me the most pleasant dental experience to date. I will never go anywhere else.