Bought some great stuff here. Had a few problems with sizing. With 1 phone call I had a free return…read morelabel, returned it the same day and my correct sizes were shipped that day 2nd day air. For a company this day to give such great service only proves Billabong is a brand that will stay for a long time! Follow up: it has now been three weeks and I have not received my exchange.

Great experience at The Frog House in Newport Beach! Tony Nick helped me out, and the whole staff…read morewas just cool, helpful, and welcoming. I originally went in just to grab some fins so I could go swimming. I only needed one thing and ended up buying a pair . That tells you how good the experience was. The customer service and personalities were great. Honestly, it felt like I was in there hanging out with my cousins. Everybody made you feel comfortable and actually wanted to help. If you're going surfing, diving, swimming, or just need some good ocean gear, go check out The Frog House. Great people, great service, and a great spot for everybody. Thank you Tony Nick, and the whole Frog House crew for taking care of me! ‍

We were referred here by Bonzai Surf School, and from the moment we walked in, the team provided…read moreoutstanding customer service. They immediately offered to help, checked in the back for additional board options, and took the time to educate us on how to progress to the next board as our skills improve. They also explained how to properly care for and carry the board, which was incredibly helpful as beginners. They quickly installed the fins and leash for us and even helped make sure the board would fit in our car before we left. We will definitely be back when it's time to upgrade to our next board, and we may even return for a skateboard as well. We highly recommend this shop and will absolutely be referring our friends and family.

I've been shopping at Surfside for decades, since they were on the peninsula. By far still the best…read moreshop around for surf/skate/snow. Stopped in to look at a new snowboard yesterday and ended up with a rad new setup. John in the skate/snow section was super helpful and so was everyone else. It reminded why I used to always get my gear from Surfside. While we were there my son grabbed a skate deck from the $40 bin. Ended up back at Surfside today to build his deck up and had awesome service again. 10/10 service 10/10 vibe 10/10 value Surfside is by far the best neighborhood shop around!

Great selection and service. Friendly staff and easy parking. No issues exchanging a body board for…read moreanother.

One word, four letters, one syllable: Hero…read more That's exactly what comes to mind when I think of the employees of VOLTSURF. I watched from a distance as a representative from VOLTSURF saved a dog from getting hit by a car. After safely returning the canine to its visibly distraught owner, he came inside to help me find a fin and an ore for my paddleboard. If his heroics weren't enough, I got a discount and a bunch of stickers for free. If you want to support people and places that do good in society, look no further than VOLTSURF. Efficiency, Friendliness, Outstanding Products, and Courage; What else can you ask for?

After coming in for a talk with the guys at VOLTSURF they showed me how much pride they actually…read moretake in making customers happy. We had a talk about why the board was cracked and how it happened and then they dialed me in with a new board. They hooked me up and I'm pleased to say that I'll stay a happy customer after experiencing the customer help and satisfaction. Thanks for all the help VOLTSURF and being able to get a college student back in the water!

Great service and great environment recommend checking them out if you need any services they offer.read more

High quality apparel and solid employees!! I have been a customer for a few years now and have…read morenever had a poor experience. One stop shop for all things outdoor.

I came early on the morning of the 4th of July to beat the traffic, and this place reminded me why…read moreI keep coming back. I love the atmosphere here. It's the perfect mix of great coffee, surf culture, and energetic young people. It's also one of my favorite spots to bring my Leica and capture candid black-and-white moments. The coffee menu is always fun to explore, and this time we spent a little longer deciding what to order. I was worried we were holding up the line, but the barista was incredibly patient. They walked us through the menu, answered all our questions, and kept reassuring us not to rush. That kind of genuine hospitality is rare these days. Even when the shop is busy, the staff never makes you feel rushed. Great coffee, amazing vibe, and outstanding service. I'll definitely keep coming back.

Piña colada matcha (latte) summer drink was refreshing! It has a delightful balance of…read morepineapple/coconut and ?tiki, whatever that is heh. Light on the matcha and 12oz, so given the size is a little pricier than other spots. However, I do like that they do not charge extra for oat milk (per the menu...I think my cashier was training, so he accidentally charged me $1 for the oat milk, oh wells). Line is long on a Sat mid morning (10am)--was maybe 14th in line--but they keep it moving, and the drink was out in less than 5 mins. Also got a sourdough toast ($5) with bacon ($3.50), and it was pricey, but a nice treat. I bet their avo toast is great given the satisfying bread and perfect toastiness. Love the open air (garage doors in back), lively vibes, and cute pricey surf shop merch. Will be back!

We shop full price retail very rarely, but this was definitely worth it. They had what we were…read morelooking for. We were looking for good quality men's clothing like Filson & Patagonia and the store had it and my husband bought several things for his trip. Thank you so much seed market.!

2 stars (in a good way) because merchandise is interesting and good. Which is unfortunate, because…read morethe place is not shop-able. I won't return. There is some problem most times I'm there - today's issue was being stopped at the entrance and told "no drinks permitted inside." Busy weekend day. They pointed to a couple of small tables near the entrance to leave the food or drink. Those tables were not being watched, and in a very public space, I wasn't comfortable but ok - annoying but I get it. Someone from our party hung around the area to keep an eye. Then I realize other people and groups are fine to come in with drinks and shop. It's a stupid policy but at least apply it uniformly. I had to say something to the employees as I left since I was so annoyed, , to which they of course acted like I'm the problem and they didn't know what I was talking about. Can't do the attitudes or the dumb policies. I'm now a former customer.

A class boards of the highest quality!!! They've been in business for decades and are true masters…read moreof their craft.

Highly suggest looking here for your next board. Not only do they look fantastic, but they are…read morefunctional surfboards. Super rad crew, and very knowledgeable.

This place and staff is the best. Super friendly and helpful…read more New friends are the best.

Can't say enough good things about Spear America, and specifically Noah…read more Came back from a trip to Mexico where a local shop had installed the wrong spear tip on my speargun. The gun was unusable for the entire trip. Total disaster. When I got home, I reached out to Spear America and Noah immediately diagnosed the issue, identified the correct spear, and went a step further. He swapped out the incorrect European tip so I wasn't stuck paying twice to get the job done right. That kind of service is rare. He didn't have to do it. He chose to. Saved me money, solved the problem, and turned a frustrating trip into something I can laugh about now. Customer for life. Shops are only as good as the people they hire, and Noah is exactly the kind of person you want on the other end of the counter. Thanks again.​​​​​​​​​​​​​​​​

Got my JetBoil five years ago and after less than a dozen uses, it finally time to buy a new fuel…read morecanister. The sign on the shelf for 4oz and 8oz ISO did not specify which brand so I asked a friendly associate. I didn't know that JetBoil branded isobutane canister can be used for MSR and vice versa. Cool beans! Also, the 8oz is a better deal than the 4oz and the only disadvantage is that it won't fit inside the JetBoil pot. The cashier asked if I want to apply some past credit I forgot about which brought the total expense even less! While there, I checked out the latest trail running footwear which I am due to be acquiring as well! Came in the middle of the week at 3pm and very few shoppers.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.