I needed to get some keys duplicated and a fresh set for rekeying a lock and I honestly didn't know…read morewhere to go outside of this key store that I passed a million different times. I decided to stop by and see what services they offered and I was able to get everything I needed for an under $5 and it was super fast.

Ordered 4 locks for storm doors. Paid the estimate the next day…read more Called 2 weeks later, they couldn't find the order. Went over a few days later with our copy, they found the order and only 1 lock was received. Said the only person who could handle the problem was on vacation for 2 weeks. Called a few days after her return date, got blown off, no status, no explanation, no locks, no refund. Been a long-time neighborhood customer, service has really gone downhill since new owners and name change.

Brandon, William and Pablo were very professional, attentive and responsive. They installed a…read moresecurity and surveillance system for us. They went over and beyond even with the smallest details such as labeling and organizing the wiring. If you are looking for a local security company for your home as opposed to the less personalized big box companies, this is your company. We now have a state of the art system thanks to them.

Everything went well, even when it didn't. I say this because it's true. No one is perfect and when…read moresomething needed to be addressed they did it. The owner, Brian; is really professional, and knowledgeable. The team that work for him are an extension of him. It's worth peace of mind and the money. Would use this business again in a heartbeat

This is a local company that cares about their customers, provides excellent service with a…read moreknowledgeable well trained staff. I had an issue and I called Friday morning. They worked me into the schedule so I didn't have to deal with it over weekend. Matt my Tech was knowledgeable, friendly and efficient. Fixed in 20 minutes. Under warranty. Don't go anywhere else. This is the only alarm company to use in New Mexico.

I've been a customer of this outstanding local full-service alarm company for at least seven years…read more Today Matthew, one of the techs, came to my home to restore wireless units from my old replaced windows to my new windows. He was knowledgeable, efficient, used as many of the old units and parts of the old units as he could, and got our home back up and running. Matthew is today's reason I heartily recommend The Alarm Store.

They have pretty much what you need to put in your own security system. They have all the extra…read moreacessories butt connectors wires whatever you need. They also put in a full security system so they can help you for whatever you need whether it's installing it yourself or them install it for you they have different packages plans accessories and help.

Very poor professional treatment from the begining. I bought a home with this system in it. Did…read morenot have a good feeling after taking to sales person - but I had them come out and check the system -- turns out it was a scam I never signed anything -- never had them activate -- the equipment is old and dated. I decided to look at other options first -- but they sent me a bill for over $400 and now tell me I have to $100 to disconnect something that was not connected to begin with -- filing with better business bureau and anyone else I can - to keep them from scamming other people.

I was contacted by Andrew from Vivint, he offered us an upgrade to our system since we have been…read morewith the company for so long. Everything was great until the technician came to install the new products. He had no idea what we were supposed to be getting. He did not install something that we were charged $400 for, and he did not reattach things back to the panel. Customer service has been a nightmare to try and speak to someone and no one can figure out how to fix what these people did. Andrew has stopped responding to my texts. His phone number is 435-253-7086. I strongly encourage you to not answer his phone call if he tries to call!

Good luck getting a human to help. This company is definitely do it yourself. All they want to do…read moreis sell product. Definitely not local. Customer support is useless. No support and the techs are dumber than a box of rocks. This is a ripoff. Avoid them. Zero stars.

I needed two PoE cameras that needed to be installed. I had the cameras; they just needed to…read morereplace the existing ones. Communication was fantastic around scheduling and arrival. My new PoE cameras were installed in less than 90 minutes. Payment was easily done via a link that was sent to my email and the price was very fair. I would definitely use them again.

Network connection problem with security camera system. Showed up quickly and found the problem…read more Great service at a good price.

I have been using Narrow Gate Security to protect a shopping center in ABQ for over 5 years and…read morehave been very pleased. They provide electronic surveillance and also patrol the parking lots. Since they started our rate for property damage, vagrants and graffiti has dropped dramaticly. They have proven over and over again that they are observant, proactive and very responsive. I highly recommend them.

From the owner: We are a privately held security company in Albuquerque, NM proudly doing business for 15 years…read more We provide limited information to sources requesting data beyond provided details without established contracting. Projected annual income for 2024 is $356,000,000. Projected employment for 2024 is 2100 full time staff. NarrowGate is US based Security Agency, Private Military Company. It's security based operations include heavy armed security operations, HighTech video surveillance, alarm triggered systems that alert NarrowGate's monitoring facilities in New Mexico. Once activated NarrowGate dispatches heavily armed, armed and/or unarmed security personnel to protected critical infrastructure and commercial locations. NarrowGate specializes in Pre-Intrusion alert/triggered technology unavailable in most US based security companies. It is believed that NarrowGate developed and deployed specialized surveillance equipment in Middle Eastern and North African countries. In 2012 NarrowGate staff further developed and provided dynamic and relevant analysis that formulates the design of Physical Security Systems (PSS) of high risk facilities, critical infrastructure and corporate business facilities worldwide. NarrowGate also provided security services and tactical training within the United States and overseas to a vast array of clients...

I'm very pleased with Next Level A-Tech. We had to replace the access control system at our…read morecondominium. A highly visible project impacting every resident. Randy Allen was very helpful during the analysis and design during the sales process. We experienced a last-minute delay due to a hardware failure, but Next Level gets points for discovering it in their labs before trying to implement, which could have been very disruptive to our residents. Installation and configuration was done in one day, as planned. Vincent did a terrific job with the install, cabling, configuration and testing. On the back end, Seldon had all of our residents pre-loaded into the new system and their transition experience was nearly seamless, he was also very responsive in addressing technical issues. Everybody I've encountered has been professional and expedient. I highly recommend Next Level A-Tech!

Cannot recommend. Used to be a great company before the founder, Rich, sold to them. They try to…read moremanage the operations out of Farmington and only have one tech to serve Albuquerque and (I think) Santa Fe. We've had a persistent issue for over a year that they cannot seem to resolve and I don't think they have the technical "chops" for the job at this point. Sad to see the demise of what used to be a very good company.

We are new to Placitas NM and were referred to Advanced Security Integrated for alarm service and…read moremonitoring. Once contacted, Jude came right out, evaluated & reviewed our current system. Patrick soon arrived, recommended, and installed the additional monitoring devices based on our needs. Very detail oriented and always on time. Nicole in the office is amazing, knowledgeable about the systems and we could not be happier with the dependable, warm, and competent employee's/owners. We highly recommend ASI

From the owner: Advanced Security Integrated, LLC is locally owned and operated, providing our community with all…read moreof their home and business security needs. Our goal is to provide customized security systems helping you protect what matters most. We offer 24 hour UL Central Station Monitoring for your security, fire, hold up, audible lock down alarms and medical needs for new or existing systems. Also providing the following services: Installation of Security Alarms Installation Fire Alarms Fire Alarm Inspections and service Installation of IP Video Surveillance Access Control Systems Outdoor Perimeter Security Cat 5/ Cat 6 Data Cabling Central Vacuum Systems Home audio Systems

Great guys. They were really nice funny guys and they did a great job in a reasonable amount of…read moretime. I would have them back again to do more tv mounting jobs.

This company is a joke. I scheduled an appointment a week out and was in constant contact with them…read moreverifying the details. The job was to move a television from one home to another and they showed up without a vehicle to move it. Totally screwed me over. Do not hire!!!!!!