Installed yesterday. The team was knowledgeable, efficient and friendly. So nice to have actual…read morepeople show up with the knowledge and ability to compete the task. Don't waste your time with anyone else. They know what they are doing. Simple, reliable and honest. They don't sell you anything you don't need. There is no other alarm company in Albuquerque. They are the best.

I've been a customer of this outstanding local full-service alarm company for at least seven years…read more Today Matthew, one of the techs, came to my home to restore wireless units from my old replaced windows to my new windows. He was knowledgeable, efficient, used as many of the old units and parts of the old units as he could, and got our home back up and running. Matthew is today's reason I heartily recommend The Alarm Store.

I gave them an opportunity to get a bid on a job for a keypad. I feel like they were taking…read moreadvantage of me and in a sense felt like a scam. Their bid came back at $1200.00 for the replacement of a keypad. when I asked for a breakdown they wouldn't give one to me I was absolutely blown away this, so I called another security firm. They were out same day and fixed it for $384.00. I was in the talks with alarm research for weeks. And they made it sound like it was a complex project. And definitely we're misleading. If you working with this company get a second opinion to make sure you're getting honest work done.

Stay away from this company, they have outdated equipment, horrible service and will lie to you…read more They lock you into contracts and don't support their customers. Would give them a zero if possible.

This company is absolutely amazing! very knowledgeable and efficient! They responded and took care…read moreof us immediately! Cannot recommend enough! Gilbert and Jesus were fantastic! Thank you!! Beautiful job!

Lied (or untrained) and said ceiling fan had to be replaced and it would be very expensive; all it…read moreneeded was to shorted the wire and put remote box in the space built into the ceiling already. Took 5 minutes. Also said the old rectangular ceiling light could not be replaced because it would leave a huge hole in the ceiling in the box would only hold that flat light. Untrue. There was a 4 inch box that was easily covered with the new fixture.

I was given an estimate, and the work was done the same day within hours. I would recommend Jake…read moreand John to do any work I needed. The estimate was very reasonable, and work done quickly. Jake's wife Bernadette is the receptionist, and she is a delight to talk to and very helpful.

Jake and Deandre showed up on time and they jumped right on the problem. They found it was a head…read morescratcher of an issue due to an odd wiring configuration. After a little troubleshooting, they figured out the problem and had my outdoor lights working in under an hour. They were professional, courteous, knowledgeable, and efficient. I felt comfortable enough that I would trust them to do work for my elderly mother if she had an electrical issue. Cost was also very reasonable. I highly recommend Armour Electrical. Great work, professional electricians, and great guys!

Uriel is the best. We had an electric panel upgrade to install a car charger and add a 220 plug for…read morea dryer. He also installed a light in a dark pantry. Uriel was quick, neat and knows the trade! I really appreciated his organized bids and billing. Definitely will hire him again.

I called and the owner, Uriel, answered immediately on a Friday afternoon. We made an appt for the…read morefollowing Monday afternoon and they arrived on time. They fixed my electric problem fast and checked my charger on my Golf Cart. It all now works! I showed them 2 more electrical optional issues to get pricing on for future work. The pricing was reasonable for good licensed elec work. Really nice polite guys also. I'd definitely use them again. Can't wait to use my Golf Cart again.

I needed two PoE cameras that needed to be installed. I had the cameras; they just needed to…read morereplace the existing ones. Communication was fantastic around scheduling and arrival. My new PoE cameras were installed in less than 90 minutes. Payment was easily done via a link that was sent to my email and the price was very fair. I would definitely use them again.

Network connection problem with security camera system. Showed up quickly and found the problem…read more Great service at a good price.

Caldwell provided excellent customer care and knowledgeable service when setting up my smart home…read morein my new DR Horton Express home! I couldn't be happier with the setup! Another company laid in wait in our neighborhood waiting for people to move in so they could bad mouth this company and steal their business. The company's shady tactics was a real turn off. Caldwell however, has been in business in El Paso Texas for 42 years and is trustworthy and reliable. Caldwell is the smart home provider for the homes here and does the pre-installs. Once the home-buyer moves in the equipment is expertly installed by Jorge and his crew. I highly recommend Caldwell for your smart home needs!

I requested a quote to get my kitchen , bedroom, and outside patio speakers working. I was…read morecontacted shortly afterward by the owner Jim. We scheduled a time for them to give me a quote in which Jim and his worker (Jorge) came and said they it would take 2-3 hrs off work at 75 an hour and they would also trace and mark the wires. I agreed. Jorge and his helper showed up and spent 3 and a half hours in which we were charged for 3 per the quote and did not solve anything. They were very friendly and kind people but all they did was mark the wires and said the speakers work but that they didn't have the amp that is required to make them work. It has now been 3 weeks since they came out and they have yet to give a quote or bring the required amp needed to get my speakers ready. So basically I paid nearly 300 for them to just mark my wires and tell me the speakers are working property but didn't actually fulfill what they were contracted to do, which was get my speakers working. I already new my speakers work well. They were trying to also up sell me but after them not being able to perform such a simple task, I will have to go elsewhere to complete this job and the rest. They make awesome promises and are nice people but are pretty bad technically. I basically had to guide them to the impedance problem in which an amp is required to fix along with the additional outputs.

This company is outstanding! Fast customer service. Our salesperson, Jared, was very informative…read moreand helped us save money for our company. Zach, in service was helpful when we needed assistance with our security equipment. I would highly recommend this company if you are a small to medium sized business in the Southwest!

Lately, we have had some false alarm events, but the company never called and the police never…read moreshowed up. We do have the alarm license through the city and it has always been up to date. Called to cancel, had to leave a message and they never called us back. We stopped paying the bill and THEN we get an email. No longer impressed with this company. They also give you the hard sell on signing the contracts. We are going with someone else now. Buyer beware.