Always great to go to shop at a place which is not necessarily a big box store. They have just…read moreabout anything you may need and the staff to assist you in a more personal way. It's imputó not lose places like these. By local.

Everything went well. For a small hardware store they always have whatever I need. It's old school,…read morewhich, sadly, means they truly want to help you, are personable, and do help you figure out what will help you with your project.

I ordered antique brass finished coat hooks from Historic House Parts. The head twisted off the…read more1-inch matching screws - even with pilot holes and hand tightening. The Hemlock salesman first said, unfriendly-like, that he didn't have the matching screw. I said I didn't require the exact match - only something that would not be a sharp contrast. He unhelpfully showed me a shiny silver finished screws. Then, I replied I was thinking black, because of the antiqued finish. He rudely showed 1/2' black screw. I already miss the helpful Posters Hardware in Fairfield. I ended up at Home Depo,t where they were surprisingly helpful and had what I needed at 1/10 of the price. I will never go back to Hemlock Hardware - their just plain rude.

Hemlock is a great locally-owned and locally-operated hardware store that has never left me…read moredisappointed when I've needed something. They are so much nicer to deal with than the big-box stores.

Attentive service by friendly, knowledgeable staff. Ample stock covering many categories.read more

These guys always seem to have just what I need - and they are really great about explaining how to…read moreuse their products. DOn't let the small size fool you - I suspect they have a Mary Poppins' bag of materials downstairs based on some things I've requested but didn't see on display. Voila!

I was looking for a replacement lid for me aquarium and these guys were the nicest to deal with…read more Home Depot was like $38 which was way out of my budget and Tractor Supply didn't do it. The store itself is like a Mom & Pop shop from the 1970's but what a variety they have. The guys working in there are very nice too. Standouts were Jason and the guy that cut the Plexiglass for me Chris. I was quoted a price of $11.99 on the phone and was only charged $6 dollars. Very happy!!!!!! A+++++++++++++++++ all the way. The two guys that helped me deserve employee of the month and a bonus. You won't find better help out there in the hardware world.

We have visited this hardware store now multiple times and this last experience, was over the top…read morewith customer service. Our first visit was lackluster and the older gentleman who checked us out was not friendly or helpful. The last two times were with a kind lady, her name might be Heidi. She really went out of her way to help us and we observed her simultaneously assisting others with ease. She remembered we had recently moved to Trumbull and were making positive changes to our home like paint, cleaning, etc., and recommended several items. We really enjoy this hardware store and the assistance offered for your projects. Sorry, no pictures on this one.

They don't have 'everything', but they've crammed quite a lot into Barnum Hardware. My wife and I…read morego there to get better paint, good advice and supplies. Recommended, especially if you're not looking for a big box hardware.

I was looking for a new dead bolt strike plate for my front door that wouldn't lock or stay…read moreclosed. I removed the old plate and brought it with me to Barnum Hardware. A man behind came out from behind the counter to help me. He said my plate was very old and obsolete. He came up with the idea to cit off a center bar on the plate and maybe, just maybe it would latch again with it removed. While I waited for him to return another man was assisting my friend and he was just as helpful to her. We thanked him, paid for our purchases and left. Once home, I put the strike plate back on the door jam and closed the door. It worked! I can close and lock my door again. I'm giving Barnum Hardware and that men that work there a 5 star review. I will never go anywhere else for my hardware needs and my friend agrees.

Excellent personal & customer service at local Westport Hardware Store. Very refreshing to be…read moregreeted when you walk in always asking "How can they help?" Rich, Elda, Gabby and George are so knowledgeable of every item stocked on their shelves. Will always return and shop and this local establishment as its hard to find a good one.

Dishonest and incompetent. I went there to replace the broken glass for my fireplace door, it was…read moresupposed to take 2 to 3 weeks it took 12 and then they put the wrong glass in- so it broke on the 2nd fire. I told Richie the fireplace had a fan and was for heating and the doors were supposed to close. They used tempered glass not ceramic-only found this out when I went to a different place to have it replaced again. Richie lied and said I told him otherwise and said he remembered---total scum bag in my book. PS- they also screwed when they put the glass in by covering the hole for the hardware- but after 3 months of waiting, I was just going to deal with that--until it shattered (NOTE: Richie was the one who told me to take out the hardware)...

This Power Equipment store has to be the worst one that you can buy from. After purchasing…read moreequipment from them, they have given me nothing but issues when trying to source parts. I call and ask for help and get told consistently that I will receive a call back that never ends up getting back to me. They sold me a zero turn mower that they can't source any parts for making it impossible to repair not to mention they offered zero dollar shipping.

So far everythimg has gone smooth i did not think i would get approved and jeff took care of me i…read morebelieve hes the owner not sure any way he kept it real did same day delivery and the drive has been in touch sent me pictures of my mower tye paper work and everything on the way he was kind and informative so so far great company and great people cant wait for my mower to get here 30 mins lol

They're always very helpful and well staffed. They have a lot of cool stuff in there as well.read more

I'm a pretty active do-it-your-selfer, and I love hardware stores. Ridgefield Hardware is very…read moreimpressive. While branded as an ACE store--nothing against ACE, I've found them in various locations, including Madison, CT, to be consistently excellent--Ridgefield Hardware has the look and feel of a true, old-fashioned, independently run store. The staff are all very nice and very knowledgeable. While I use Ring's End for bigger projects, when I'm looking for something specific and cannot find it at Ring's End, I more often than not find that Ridgefield Hardware has what I need. If you don't see what you want quickly, just ask. The great team behind the cash registers at the front will ask when you come in if they can help. Don't be shy--tell them what you are looking for--unless you are just browsing or know exactly where the items you need are located. It will save you time and they'll alert someone to help you. I almost never post on-line reviews, but Ridgefield Hardware is fantastic and they deserve acknowledgement. DM from South Salem, NY

If you are in the neighborhood, stop here first before you go to the big box stores! They will…read moreprobably have everything you need. Yes, you may pay a little bit more but the convenience is well worth it.

Had items stolen in front of the store out of my vehicle when I left them on the passengers seat …read more The owners son Dan claimed he would show me the surveillance video. He showed me all but the clip when the theft took place . He was always nervous and sketchy and a very dishonest person . Actually I think he did it .So if you go there lock up your vehicle .