1. Rinaldi Tile & Marble

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Royal Oaks, CA

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Rinaldi Tile & Marble

3.7 (3 reviews)
Closed • 8:00 am - 4:00 pm

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11 months ago

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14 years ago

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Model Hardwood Floors - Chunks of carpeting that landed so far as up against my front door. Their debris pile is 4-5 feet in front of my front door.

Model Hardwood Floors

(19 reviews)

If you're looking for a company that takes pride in their work and delivers outstanding results, I…read morehighly recommend Model Hardwood Floors, Inc. We couldn't be happier with the finished product and would gladly use them again in the future. Thank you for doing such an amazing job!

This hardwood floor company may do a great job at a great price, but it'll be at the cost of your…read moreneighbors hating you & possibly opening you to liability. I live in a condo complex, below an apartment they worked on. The crew threw a bunch of carpet & debris down in front of my door. Which, they did eventually pick up. At least the largest pieces. The small stuff? Nah. They just left a bunch of dirt & debris all over my front door, my bushes outside my patio, and worst yet swept a bunch of debris off the upstairs patio directly into my patio. Funny enough, not sweeping the area in front of my door. I emailed the company about this. No answer. So essentially, they came, they did work upstairs, they messed up my condo because who cares, right? They also put some sort of fan or electronic device on upstairs that is slapping against the walls so now, ever since they left, I have this nonstop loud clicking in my bathroom. Besides this annoying me to no end, I'm sure it's running the upstairs condo owner's electric bill up. Since no one is renting it, they'll just have to eat that cost. I plan to notify my HOA about this as well as the debris bring swept into my patio. I'll suggest they be banned from the condo complex. In summary, if you want them to leave small annoying appliances on & illegally throw debris all over your neighbors property, hire these irresponsible people.

Riva Marble & Granite

Riva Marble & Granite

(18 reviews)

I would give Riva 10 stars if I could! An absolutely fantastic company from start to finish. We…read morereplaced Corian countertop in the kitchen with Granite. After going to a local company and being told they couldn't do it for 3 months, we went down to Riva. Best decision EVER!!! We were greeted by Angela & after discussion she told us to walk around the yard to see if we saw anything we liked. Luckily I brought a cabinet door with me and within a few minutes I found what I wanted. Angela then contacted her suppliers and found slabs at Bedrosians in San Jose (also an amazing company). A few days later I went there to select the slabs. From start to finish it was about 5 weeks! Riva is a fantastic company and a company is only as good as the people that work there. Our gratitude & thanks goes to Mark (the owner) Angela, Dario, Peter, Mike, Ricardo, Paco, Carlos & the great guys that came on install day to carry a 400lb slab up stairs & around a corner!!! An absolutely amazing feat!!! If you're looking for a company to install your new counter tops (they also have other solid surface material) I highly recommend Riva!!

Went to Riva for an estimate on two small bath vanity countertops and was told they would email an…read moreestimate in a few days. Two weeks later I called and was told that they were very busy but I was "in the queue". A month and a half later still nothing. I contacted a small er fabricator and had an estimate the same day. If Riva doesn't want to do a job they should tell you up front instead of ghosting you. Time is money even for the little guy. By being dishonest and unprofessional they cost me both. Don't let them do it to you.

Tile & Marble Outlets - Sample at the shop

Tile & Marble Outlets

(6 reviews)

Luis Marquez, of Tile & Marble Outlet in Watsonville, is professional, conscientious,…read moreknowledgeable, & very customer service oriented! I had tile installers working on the job that said I needed to order 2 more boxes of porcelain tile-the bid was short in material. I went to see Luis, who I had purchased from before, told him I had tile installers on the job, & needed 2 more boxes asap. He checked his stock to no avail, & thought of calling a local contractor that had purchased the same exact tile in the last month to see if he had any left over so that I could go purchase from that contractor direct & keep the tile installers working. WHO DOES THAT?! Luis Does! He is such a good guy & his dedication to his customers is legendary. I'm a professional property manager & real estate broker of 25 years-I know Extraordinary Customer Service when I see it, because it is so very rare. I strive to find superb service providers for all aspects of the many hats I wear, & I could say without a doubt that Luis Marquez is as good as it gets-an 11 out of a 10 for sure. I am delighted to have found his Watsonville shop-very different caliber of service than the Santa Cruz store-sorry to say-but true & I will ALWAYS use him & recommend him to my clients. I posted a review for him last year from a prior order, & felt compelled to post another review for him after how he tried to help me with this order. He will definitely exceed your expectations. Sincerely, Mary Faria, Corcoran Icon Properties, North San Jose, CA

I searched 3-4 stores for the best price on the tile for my home project. After looking at some…read morestores that inflated prices for their "showroom" or could't be bothered with helping me, I did my business with Louis. My tile came in before scheduled, I recieved my 2' x 2' tiles with no damages, and I got a fair price. Also, when we saw we had ordered a box or two short and the tile was coming from back east and had to be shipped, Louis got on it right away and made sure we had enough to finish the job with little to no lag time. Everytime a dealt with Louis, he was extemely helpful, knowledgeable, and friendly! I WILL be going there to get tile for my next project even thoughit is a 35-40 minute drive for me. And......just for the record, I DO NOT do reviews until the job is completely finished.

Medina's Construction Company - A beautiful kitchen with plenty of storage

Medina's Construction Company

(18 reviews)

I gave my old medicine cabinets and the vanity to Freddy Medina Jr. to build new cabinets. To my…read moresurprise they were worse than the new old cabinets I wouldn't have Medina construction build a dog house. Be weary.!!!!

I recently hired Medina Construction Company to install man-doors on the interior of our house, new…read morefront doors, a fire-rated garage man-door and new countertops in the kitchen. His whole team did a great job, from demo, to installation. They even went above and beyond and fixed several things that I didn't even think of at no extra cost, taking into account household safety. Freddy was very reasonable to work with. He's a super busy business owner trying to run his business while also doing work in the field. A lot of the negative reviews on this site likely don't understand how difficult it is to do that. You gotta have a little bit of grace for his schedule and the other jobs they're juggling, but across the board he worked with me on timeline as we had just bought this house and wanted to move in as soon as possible, and was incredibly reasonable. From a price perspective he wasn't the cheapest, but he also wasn't the most expensive, and his prices seemed very reasonable for the quality of work. I highly recommend him. I have to say again, I think it's likely that negative reviewers here either 1) don't understand how the trades work, or 2) were likely very difficult to work with as a customer, which always makes it harder on the contractor. I worked for about 5 years as a project manager for a construction management company and can testify that there was nothing negative about my experience with Medina Construction, interacting with the young business owner, Freddy, his father, or any of his workers.

Fine Line Painting - Hall Bathroom

Fine Line Painting

(23 reviews)

This was our second time hiring Eric and his team at Fine Line Painting. As with the first time,…read moreour experience with them was fantastic. We hired them to paint the full interior of our home. Eric, Mark, and the whole team are complete professionals. From helping us with paint selection to flawless execution, you can't get better than this company. They consistently went above and beyond and did an amazing job on our home. We have a faux painted wall that had been damaged years ago, and Fine Line was able to come in and fix it to the point that you could never even tell that it had been damaged in the past. It was perfect! They are true craftsmen in every sense of the word. I highly recommend them, and we'll definitely use them again.

I have consulted several times with Eric Ditmars, the owner of Fineline Painting. His reputation…read morewith dealing with very high end homes and HOAs in Saratoga and Carmel, and all points between, helps me to understand and trust the advice he gives me. He kindly asks me what I have in mind and then gently steers me to a more elegant solution. He has painted the outside of one of my homes, and we are currently talking about interior painting of another along with what color of stains to paint the beams and what to do with the concrete floor: stain, epoxy, stone, hardwood? Eric is a man of great integrity and has an amazing crew who have been working with him for many years, each one of them a craftsman.

Rinaldi Tile & Marble - flooring - Updated October 2026

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