This hardwood floor company may do a great job at a great price, but it'll be at the cost of your neighbors hating you & possibly opening you to liability. I live in a condo complex, below an apartment they worked on. The crew threw a bunch of carpet & debris down in front of my door. Which, they did eventually pick up. At least the largest pieces. The small stuff? Nah. They just left a bunch of dirt & debris all over my front door, my bushes outside my patio, and worst yet swept a bunch of debris off the upstairs patio directly into my patio. Funny enough, not sweeping the area in front of my door. I emailed the company about this. No answer. So essentially, they came, they did work upstairs, they messed up my condo because who cares, right? They also put some sort of fan or electronic device on upstairs that is slapping against the walls so now, ever since they left, I have this nonstop loud clicking in my bathroom. Besides this annoying me to no end, I'm sure it's running the upstairs condo owner's electric bill up. Since no one is renting it, they'll just have to eat that cost. I plan to notify my HOA about this as well as the debris bring swept into my patio. I'll suggest they be banned from the condo complex. In summary, if you want them to leave small annoying appliances on & illegally throw debris all over your neighbors property, hire these irresponsible people. read more

See all

Victor and the Model Hardwood Floors team did an outstanding job refinishing our mix of red and white oak floors. They are professionals and craftsmen. From start to finish they were professional, responsive, and even ahead of schedule. The entire house (~1,200 sqft) was sanded, stained, sealed, and trimmed quickly and with great attention to detail. They even pulled out the kitchen appliances to make sure every inch was done properly. The floors look absolutely beautiful, and the whole process was smooth, reasonably priced, and stress-free. I couldn't be happier with the result and would highly recommend Model Hardwood Floors to anyone looking for top-tier refinishing work. read more

Victor and his team are professional, knowledgeable and meticulous craftsmen, amazingly organized, and detail oriented. They refinished our existing wood floor and installed new wood floors in rooms, replacing carpet. As mentioned in a review above, matching 2 different species of wood seamlessly and finishing the project on time and within budget/cost is their strength. Despite a glitch in material supply from the floor supplier, they went above and beyond and made sure they did a perfect job, with materials at hand and budget. read more

See all

I hired Model Hardwood Floors to put in new bamboo floors on a rather complicated circular room layout. they were punctual, knowledgeable, and did an incredible job. I definitely recommend them and would hire them again in the future. read more

Victor should be the model by which all professional companies train their employees. He and his brother, Hector at Model Hardwood Floors were outstanding. We had them install a floor for us about 18 months ago, and unfortunately there was a problem with the floor, and the whole thing needed to be re-done. Victor worked with us to make sure the replacement installation went smoothly. They were in and out in 2 days, and left our home looking beautiful. He and his brother are knowledgable, helpful and professional. I highly recommend them if you're looking for a floor installer you can trust. read more

Victor and his team did an excellent job refinishing our living room floor. It had pretty extensive water damage, but they fixed that (for less than they thought it might cost) and left me with a beautiful floor. They are complete professionals: they worked quickly, were very responsive and answered all of my questions. I'd use them again in a heartbeat. read more

Victor is professional and installed our beautiful floors. We're so happy and would recommend him and his services to anyone who needs new flooring. read more

Victor and his team were highly recommended to me by Carpets & Floors in Monterey. I recently purchased a home and two bedrooms needed the red oak floors stripped and refinished to match the white oak floors throughout the house. I received a fair price in a timely manner. Victor and his brother, Hector, did a phenomenal job! No easy task trying to 'blend' two different colors/species of oak! While they were working on the bedrooms, I discovered damage to the flooring in another room in the house. Victor inspected the damage and sadly, the flooring needed to be repaired. Luckily, I was able to obtain the same flooring and Victor's team was able to patch and replace it. All the guys were timely, polite, and cleaned up afterwards. They took extra care to quarantine off the work area and made sure the doors and baseboards were removed and/or protected. All this was done within a two week period so I could start moving in! Nice!! I work in the Interior Design Industry and I highly recommend Model Hardwood Floors!! read more

See all

Working with Victor is as good as it gets. His customer communication is excellent, and he is both friendly and extremely professional. He did everything he said he would, on-time or early. The finished product is perfect. We had an appliance leak that caused newly finished floors to be compromised. We were just ready to move in and he was attuned to our disappointment for something that had nothing to do with his newly-finished beautiful floors. He quickly came back, ordered replacement pieces, and was right back at it. We were remarkably finished after three weeks. I highly recommend him without any reservations and would gratefully use him again!! Thank you, Victor. read more

We recently had Victor and his team refinish our bamboo floors and stairs. They did an excellent job on the floors and were great to work with. They showed up on time, we're conscientious about taking care of our home, took great care in moving our furniture, they were careful putting up plastic to protect our cabinets, and they were responsive when we asked them to do something additional. All of this was delivered within the original estimated price and in the timeframe they outlined before the work began. I have already recommended them to a neighbor and would highly recommend them to others! read more

Model Hardwood Floors - a living room with a view of the ocean - Flooring Near Me

We recently had Victor and his professional team at Model Hardwood Floors refinish our red oak hardwood floors and they did an outstanding job. I was very impressed with Victor when he showed up for a quote and with his reviews on-line. He was knowledgeable, professional, on time, and reasonably priced. The work was completed on time with very little dust and we could not be happier with the result. Our 60 year old floors look brand new. I'll be calling Model Hardwood Floors again when we refinish our downstairs floors in the future. read more

We just can't say enough wonderful things about our entire experience with Victor and his crew at Model Hardwood. From the very beginning, it was a complete pleasure working with Victor. He is conscientious, professional, kind and extremely detail oriented. And absolutely reliable. He arrives exactly when he says he will and does everything as promised, and then some. Before beginning the job, they completely covered all furniture, counters and cabinets with plastic. We ran into a couple of unexpected issues, such as termite damaged sub flooring and baseboards and Victor replaced everything that needed replacing and even painted the new baseboards! They look incredible. He had said in the beginning, "we do things the right way, even if it takes a little longer" and from everything we observed throughout this process, he meant it! The transitions from hardwood rooms into tiled areas are seamless and beautiful. When the job was complete, (in exactly the time frame he had given us) the furniture was replaced, everything was immaculate and there was no trace they had even been there, except for our beautiful new floors and baseboards! The referral to Victor was from the folks at the Wholesale House in Aptos, where we got our flooring ~another great local company to work with! This was an entirely excellent experience!!! A 10 star rating from us! Thank you Victor! read more

We appreciated that he could safely remove the furniture & appliances and included that as a separate quote. Victor was always on time, worked long hours, has the latest equipment & refinished our oak floors on time, with very little dust to cleanup. His quote was also lower than several other "well known" refinishers who never called us back, or would never commit to a date. We highly recommend Victor & his crew! read more

I'm grateful to Gail at The Wholesale House for referring me to Victor Cruz of Model Hardwood Floors. He and his crew efficiently and beautifully reinstalled a previously poorly installed laminate job in my Aptos condo. It was such a relief to find a truly professional contractor whose goal is to please the client. Integrity is present here. read more

Look no further, these guys are great, very reasonable and all very professional. They were on time, did a beautiful job installing the floor, and were careful moving my furniture. They cleaned up inside and outside. They were nice people to have in my home. read more

We are so very happy with Victor and his crew (Model Hardwood Floors) who installed our new hardwood floors throughout the house. They were very knowledgeable and kept us informed every step of the way. Craftsmanship was excellent. The price was reasonable. Our project presented some interesting challenges, but the team remained consistently upbeat and dedicated to finishing the job professionally and on schedule. Thumbs up from us! read more

These guys just refinished our oaks floors that I tried to finish myself but totally screwed up. I couldn't be more impressed! They don't mess around, they go at it. They are professionals that take pride in what they do. We'll definitely call them again when we do the rest of the house. read more

We lucked into working with Model Hardwood Floors, and we're really glad we did. Not only did they do a really nice installation job, but they were professional from the initial visit all the way through cleanup. They started on the day they had committed to, communicated well and did what they needed to do to finish on time despite some extra work that ended up needing to be done (surprise - we had a few extra layers of flooring hidden under the carpet that we didn't know about!). And they had a friendly and happy crew, which is always a good sign. What we really appreciated is that they were willing to do everything that was needed. For example, some of the other companies we talked with didn't want to move the washing machine or paint the new baseboards, but Model Hardwood was willing to do both of those, plus more. It's obvious that they take a lot of pride in their work and we have no hesitation in recommending them. Thank you Victor, Hector and Nelson! read more