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    Bay Area Floors

    4.7 (141 reviews)
    Open 8:00 am - 6:00 pm

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    Response time

    12 hours

    Response rate

    100%

    Services - Bay Area Floors

    Carpet binding

    Carpet installation

    Carpet removal

    9 More Services

    Floor installation

    Floor refinishing

    Floor repair

    Floor restoration

    Grout cleaning

    Grout refinishing

    Grout sealing

    Grouting

    Tile installation or replacement

    Bay Area Floors Photos

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    Recommended Reviews - Bay Area Floors

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    Reviews With Photos

    Maple floor refinish in our kitchen

    Excellent customer service and excellent work rendered by Bay Area Floors on our maple kitchen floor refinish. Lisa and Juan are a great team and they've completed the work in our kitchen in a timely fashion and at a very competitive price. We are VERY satisfied with the results! Thank you Lisa and thank you Juan!

    Dustin M.

    Update: We have an old Queen Ann victorian in the Downtown area that was built in 1898. The kitchen has seen many floors over its lifetime. It had old, cracked linoleum that really needed some help. So, since I had such a great experience with Bay Area Floors at my office (see a previous review), I gave them a call again! This is a rental property. We were also on a tight timeline to turn it around to lease to new occupants. And, we wanted to upgrade the flooring for a better look and especially better durability! We decided on LVP for its durability and elegant look. And, Bay Area Floors had exactly what we were looking for, and in stock at their new Warehouse Store! No worries or delays on ordering and hoping supply chain issues would not be a problem. That was a big concern of mine. We selected one of their in-stock LVP options that perfectly fit the look of the kitchen and scheduled the installation. We only had a 2-day window when the flooring could be installed in between various other contractors. And, they would have to move an old, heavy Wedgewood stove and a large, heavy, glass-front sideboard. They accommodated us with no problem! They dropped off the materials the night before the installation. The installers showed up right on time early the next morning. They carefully unhooked and moved the stove and sideboard without a scratch on them or any other surface. I was impressed! They had to do some minor entry and subfloor repairs, prepare and install the LVP, and move the Wedgewood stove and sideboard back in and hook it back up. After finishing the installation, everything was back in place and the stove worked perfectly! (I was worried about the stove.) And, the whole area was perfectly clean like a contractor had never been there. They did it all in 1 DAY! And we were ready for the new tenants to move in on time! Thank you Bay Area Floors! You worked with us to get a job done. It was well done, beautiful, and on time.

    Awesome 1-stop service for my remodeled floors and kitchen countertops. Professional installation and wonderful customer support (Scott/James) to go along w/ great product selection. The waterproof laminate floors are a hit and the counters were dramatically updated changing the kitchen ambiance. The value (along with the quality and craftsmanship) of this remodel has far exceeded our expectations now that the project is complete. For all my future needs, there is no doubt where I will go for flooring/countertop needs: Bay Arae Flooring

    Before...
    Darien G.

    Our water softener recently sprung a leak and dumped water all over the kitchen/dining room area of our home. The original flooring we had was a combination of vinyl and wood laminate. With the money our home insurance company gave us we decided to look around for something better than what we had. We wanted to go with tile but that was going to be ridiculously expensive. After visiting with Scott at Bay Area Floors we decided on LVP, (luxury vinyl plank). This material has the look and feel of wood but is waterproof so we wouldn't have to worry if we ever had a problem with our water softener again. This also means that you can put LVP in places you wouldn't want to put wood like the kitchen and bathrooms. Scott was very knowledgable and helpful. He walked us through the different options and brands. We finally decided on Gaia material. Scott had his team drop off the material on a Thursday and his installer called me the next day and scheduled his guys to come by on Saturday morning. A team of 3 arrived right on time at 9am and got right to work. They finished up the entire job, (over 600 sq ft.) in a single day. They even helped me put my washer and dryer back in place when they were done with the floor. I was especially appreciative of the fact that they cleaned up after themselves. I've had many other contractors in my house recently and they leave the house a mess every time. Drives me nuts. I can't recommend Scott and the people at Bay Area Floors more highly. Our floor got done quickly and professionally and at a great price.

    Shim from carpet to tile was not
    ms m d.

    Sadly they will agree to work, quietly listen to your requests BUT will only do what they choose or see fit within their scope of abilities Your design ideas/requests will be met with pushback based on their ideals of the perfect install Get every single step in writing, every request signed and every day of work they perform professionally monitored THEN take every day off from your busy schedule to ensure they are doing the work they agreed-upon Do not trust they will do the right thing With the opportunity and or cash flow to choose again, THIS would NOT be the outfit to choose From the flooring specialist to the manager and their inner company turmoil, you will pay the price but NOT receive the end product promised You'll be left with an incomplete job You'll be left without the floor they promised You'll be left with a false sense of voice You'll be left to argue the final bill You'll be searching for another outfit to complete their job You'll be left with an INCOMPLETE JOB

    Bay Area Floors
    K B.

    Bay Area floors were knowledgeable and responsive. Robert was great. Really helped me turn my project around very quickly!

    Look at the details!!! Very pleased with their work!
    Carol L.

    We are in love with our new floor, we came in and found an LVP sample to match our home on a Thursday, and Robert was able to come to our house providing an estimate within 3hrs. He scheduled the appt on the following week. His crew finished 1 living room/ 3 rooms and two closets in two days. Amazing professional folks, especially Tks to Horado who did the details very carefully. All of them are very friendly as well. Thank you so much!

    Transition of new floor to existing travertine floor.

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    8 months ago

    Excellent and honest work. Took care of everything and on time. Would do business with again. Thank you Scott and Co.

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    11 months ago

    Excellent job on our floors. Responsive in every respect. Salesperson and lead worker were super nice! Highest recommendation!!

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    Page 1 of 4

    Ask the Community - Bay Area Floors

    Review Highlights - Bay Area Floors

    Robert was so kind, patient and knowledgeable showing us many options in wood and luxury vinyl plank.

    Mentioned in 30 reviews

    Read more highlights

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    Five Star Floors - Custom stairs in Hollister In laminate flooring.

    Five Star Floors

    (102 reviews)

    Jerry's was the second estimate we got to replace our flooring after a flood. He brought samples of…read morea laminate, which I was initially opposed to, and convinced us it was a good option because of price and durability. But most important was that it looked good. We had been considering engineered hardwood but that would have cost 4 times as much. Today the installation was completed. His crew was fast, hard working, professional, and pleasant. After they left, I realized that some of the furniture was not where we wanted it and we were unable to move it ourselves. Even though it was a Friday afternoon with miserable traffic, Jerry and his son came back and moved the furniture for us. That was above and beyond. The floors are beautiful. The price we paid was terrific. We highly recommend Five Star Floors to anyone in the bay area who needs expert flooring installed. They live up to their name!

    Our carpet was overdue to be replaced. Our biggest concern was the master closet which had floor to…read moreceiling permanently mounted shelving. Ed was able to problem solve and install the carpet between each support shelf. Additionally, Noe and Mario were skilled craftsmen and installed the carpet in our office, spare bedroom, and dining room. Our house looks brand new. The Five Star Floor Team arrived on time and completed the installation by early afternoon. Furniture was moved and returned to its original position. Including bed frames taken apart and put back together. Entire carpeted areas were vacuumed upon project completion. We highly recommend Five Star Floors. The team of Ed, Noe and Mario were friendly and professional. Owners Jerry and Joe were very knowledgeable and great to work with. They definitely know the flooring business.

    Bay Area Floors

    Bay Area Floors

    (3 reviews)

    Kitchen and dining room hardwood floor refinished over Thanksgiving week. Excellent work finished…read moreon time, friendly workers. Best price by a wide margin. Would highly recommend.

    My story isn't unusual, my home needed to be re-floored, it's a 1971 double wide in an adult park…read morehere in Santa Cruz CA. I spoke with several diverse companies, got quotes from a few and finally narrowed it down to two companies, one a box store and the other Bay Area Floors. In evaluating the quotes and further interviewing both stores personnel during my final interviews I found the Project Manager, Mariela Guzman, with Bay Area, to be incredibly accurate, informed, and sincere in what she was offering as opposed to the "salesperson" at the box store. Having been in construction management prior to retiring, I felt that she was far better informed with what my project would require and backed by an extremely professional staff! Though the cost was a bit higher, I chose Mariela and her group over the others and have no regrets. I've enough experience in construction management and found that the tradesmen that did the work were better than any I'd dealt with in all my years in construction. During my construction career I was mainly responsible for QA and QC as well as the warranty department for most Companies I work with, and feel I'm in a position to say I found Bay Area Floors to be the best I'd ever worked with! Therefore I highly recommend Bay Area Floors and Mariela Guzman especially, for anyone's flooring needs!

    Bay Area Floors - flooring - Updated May 2026

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