Well, the quality of the work is good. However, their business sense needs improvement. They give you a time and then arrive 30 to 45 minutes late. Then they never finished the bathroom tile job on the second bathroom floor and they told me they would call me to let me know when they would be here the next day. Well, I never heard from them again. I texted them after 4 weeks and asked are you going to finish the job after never hearing back from them . They told me to have a nice Labor Day weekend and never returned. Also, they answer the phone with Hello; not this is Right Way tile how can I help you. They don't have professional logic on customer service. read more