I've used Right Touch several times over the years, and they've always been great! I've had them change some breakers, install a whole-home surge protector, and diagnose various issues. They are easy to work with and very professional. They've always diagnosed the issue without any charge, then explained what they found and what they'd like to do, and then given me a clear quote. I highly recommend them! read more

pretty bad ... first they didnt do anything but open the panel and hvac cover find some burned wires... and tried to hard sell the most expensive fix , a panel replacement $4500. when 20min of work was done they charged me over $400 for the "diagnostics" which I just described above. shouldn't you have mentioned how much diagnostics was going to cost before doing it? I would've said no! scammers like these guys need to get called out!! never using them again ugh read more

The electrician called us the morning of our appointment confirming the time. After not showing up 30 minutes after the appointment time, I had to call their office in order to learn they had taken another job and did not give us any notice. read more

Chris did a great job with estimate. 7jan25 update Tony accomplished the job today, he did an outstanding job. Tony is very knowledgeable, explained everything very well, and a true professional. I would gladly use him for all of my electrical needs. Thank You, Al Meza read more

I cannot say enough about Right Touch! The electrician Isaac was great he came in and inspected the issues we had and noticed that several switches need to be replaced due to the crackling noise it was making when you turn the switches on/off. Also we wanted to have the florescent light fixtures replaced with new light fixtures. I will be using this service more because of the quality of work and the professionalism for the electrician. And the value for the repair was great and we even got a seniors discount. read more

Right Touch Electrical - Light Fixture that was installed in the washroom and master closet - Electricians Near Me - Pasadena, Texas

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I called Right Touch for an estimate to install a generator transfer switch. The technician was very professional and seemed to know his job. The only problem I had was the estimate cost. $2800. I had another electrician that gave his estimate and it was $775. I'm not sure if Right Touch's estimate is for an auto transfer switch vs a manual transfer switch. read more

Had some power fluctuations. The office seemed very professional, and the technician was on time and also seemed very professional. However it was $264 just to do a diagnostic. The technician told me the problem was with the providers line and gave me a quote for a new box since it was pretty old. $5,000! So, after $264 without fixing anything, the technician left. The provider came out and told us there is no problem with their line. Had someone else replace a few of the breakers and everything seems fine. Spent almost $300 on nothing. read more

They charged us $59 to come out and tell us that the job would cost nearly $7000. We called two other companies for comparison. Both companies gave free quotes and said the job would cost $900 AT MOST. I don't know what kind of scam Right Touch is pulling, but charging more than 7 TIMES the price of a job is the worst. I will never be calling this company again and I highly recommend that no one else does until they learn to change their shady, dishonest, and downright greedy practices. read more

I cannot say enough about Right Touch! Everyone is professional and amazing! Karlee and the office staff walked me through the whole process with accuracy, professionalism and compassion. Josh and Levi were on top of things quickly as they headed up the inspection and project after we got hit by lighting - they went above and beyond to make sure we were safe and accurately assessed the damage. No other company did that for us. As for the team who came in and fixed everything - Alex, Jerimiah, Ethan - they were magic! The job took 3 days to finish as it was a huge project. They were prompt, professional, kind and highly skilled. I was actually sad to see them go. I will forever sing the praises of Right Touch Electrical. They are a knowledgeable, professional and amazing team to work with. They made my family and I feel safe and taken care of and walked us trough the whole process with our insurance company as well. Great job! read more

I had a whole house remold on my parents' house that I inherited. When they cut into the sheetrock, they did not put anything on the furniture, electrics or the floor to catch the dust from the sheetrock. Then they left it there. I am cannot just mop it up because of the thick amount on the floor. The worse was my bed. I had to throw away my pillow and run to Walmart at 10pm in order to buy a new pillow because of the sheetrock dust. My comforter also with it. read more

Levi was AMAZING! Walked me through everything with detailed explanations and made me very comfortable with his assessment. Thank you so much! He's a keeper read more

All my bathroom electrical outlets didn't work so we were frustrated for a few months. Finally my husband gave me a list and their name was included. Sean is a clean cut, polite and very professional young man. He went through the usual steps and then went on to test individual outlets until he found the one that caused all the pain- a broken GFCI outlet. It took 2 hours but it got the job done. The price was moderate-high but it was worth it. read more

Horrible!!! Chris took the front panel off of my breaker box (a first) and told me it needed replaced. When he replaced the cover, he only put 3 of 4 screws. He was very away. I saw him drop the screw from the top right then take the bottom left screw out to replace it. I waited until he was preparing to leave before I asked if he was going to replace it. He also went to the back of the house for no apparent reason. When he returned, he told me that the electric meter was pulling on the breaker box. When he took me to look, it was very apparent that the damage was just done. The area where the screw was pulled from the siding was fresh. All this for an estimate for 2 ballast replacements ($150-$300 job). He then told me that the repairs would be $1,102 and he would do the ballast replacement free. LOL REALLY!!!??? Less read more

Amazing work done by Augue installing a portable generator for emergency use in our home. Great young man, very courteous. would recommend Right Touch to anyone needing electrical service repair. read more

These guys actually get it. When I spend my hard earned money, I need service. I need some one who cares about what they do, and are proud of the work they do. This is that place. We started on the wrong foot, the owner made things right. They replaced my breaker box and ran electric to a building in my back yard. They stayed until they we're finished and everything is great. 3 days later I've got some kind of short in a socket. They come out right away, give us 3 options for fixing things and leave. I had to shut off the breaker and have no electric in part of the house. 5 minutes later he comes back and says I need to fix this now. I'll just do a quick fix so you have electric. On the house. If you want the other options just call. Service, they get it. Thank you read more

Horrible company! I have just over 25 years in public service and even on my worst day have never set out to undermine or deceive anyone; it's not in my moral code. This company came out, tightened a screw, told me GE products were crap, tried to sell me a $3800.00 redo (snake oil) on a Breaker Box that was less than 6 years old, and they still left with $245 of my hard earned dollars. Thank god for 2nd and 3rd opinions because they were both spot on. Narrowed it down to a faulty breaker or bad main. Pretty amazing what you can find by actually pulling breakers from the box and looking at them. Needless to say the issue was resolved for under $30 dollars. If you value your hard earned money you'll find another company........ read more

Awesome!!!Thank you Crystal & Karlee! Best customer service I have ever experienced. From the quote to job completion; a first rated company. Of special recognition, the two installers (Carlos and Chris) were exceptional. They answered all my questions, took the time to speak to me in layman's terms , and provided me with an education. Their quality was unbelievable. They worked as if it were their own house. The quote was reasonable and in certain aspects, better than competitors. Will Burns was able to provide differences between my other bids and was also very receptive to my questions. In all, I highly recommend RIGHT TOUCH ELECTRICAL; they get 5 plus stars for a pleasant experience. Earlie Jones read more

Trying to get an estimate for a total house rewire with a generator, and they kept cancelling the appointment date due to some emergency. Makes me wonder if I needed them to correct something after the work they did is done how long would it take for them to come fix it. Not a good look when you can't show up for a future client. read more

Wasn't happy with my service. "Right Touch"...Mason and Sean re-wired my entire home. However, they got payment from me and after they were paid, they kept putting me off to finish the job. When it came time to call the inspector out, they didn't even show up to my home to meet the inspector. Instead the electricians spoke to the inspector on the phone. Who does that??? VERY disappointing after I took off work to be there. Also, the inspector "FAILED" the job and now "Right Touch" has to come back out and finish the job. Sean is Mason's supervisor and although they are nice...the quality of the work is not there. They made so many holes in my ceiling and sheetrock from bad measurements from plugs and switches, breaker box, which cost me more money to have the repairs done. BEWARE!!! They come into your home like gang busters to start the job...but they WILL keep putting you off to finish the job. How is that TWO "LICENSED ELECTRICIANS" working on my home at the same time...and the work still FAILED BY THE CITY INSPECTOR. I don't get it!! I even had plugs and switches up-side down...shouldn't that be in the manual "electricians 101"?? read more

Terrible!!!! I gave both stars for the receptionist. She was professional prompt explained details. My electrician, was high, and had no intention of doing actual work. The actual guy that showed up. .....took a personal phone call while I was explaining problems, his helper, also great. We had some lights that we couldn't get to work. ... showing up, he never looked at anything, had me re explain what I told the receptionist. .. And told me it would cost 223$ ×2 to figure it out. He never checked inside. Told me the outside light that doesn't work, didn't work because it wasn't dark out????? I swear he was high. .... even though we already redid the entire electrical box here. . He charged us an hour labor while he came up with a quote. ...... ,. He gave me a5k quote to redo the box and literally when he looked at the box was like "wow, there's a lot of wires" ? He said it was just a light bulb, so we replaced it, when it immediately burnt out. .. He said our house (Built in the 80s) couldn't handle a regular light bulb it needed a Halogen? If u wanna pay too much these are the ppl. read more

Right Touch was recommended on a local radio show. I had a problem with a circuit in my electrical box. Rueben came out and fixed the issue. A few months later I had the same issue. Rueben came back and fixed it again all at no charge. I will use no one else for my electric needs read more

I had Right Touch come into my condo I had just purchased to fix a couple outlets and a light switch. They are pretty efficient and fast, however, expensive. They whip out a price sheet that has all of the prices for standard procedures, so, haggling is not really an option. The diagnostic fee is around $200, if I remember correctly. read more

The real test of a service company is not how they behave when everything is fine, it's what they do when confronted by an urgent job. We had a new stove delivered to the house one Saturday afternoon, and the installers took one look and refused to hook it up to the (admittedly kludgy and ancient) outlet in the range nook in the kitchen. I dismissed the installers for their cowardice and jumped onto the Web to find an electrician, STAT. Carly, the office manager at Right Touch, found us an electrician within about 90 seconds. She told us right up front about a $100 emergency service fee (which was fine with us) and kept in touch with us while the electrician was getting to the house. Jonatan Perdomo arrived, a cheerful and efficient chap. It took some time to trace down circuits and find an appropriate outlet (which, fortunately, he had on the truck). He gave us two quotes: one, for $400, to re-route some wiring, put in a new junction box, and install the switch; and another, for nearly $4,000, to redo the awkward wiring into an up-to-date series of circuits. Although the more expensive option would have been nice, we had to decline it, and he instantly set to work to replace the outlet. It took a while (the house is rather unusual, with wiring to match), but Jonatan never lost his cheer or his professionalism. By late afternoon, the new stove was installed, and even though Jonatan had ZERO to do with the stove, he insisted on staying until we could test it and make sure everything worked. A couple hours work on a non-business day for only $500. We took one of Jonatan's cards; it is now posted in a position of honor on the fridge, and the next time something goes wonky with the wiring, Right Touch is going to be the first people we call. read more

Right touch electrical is amazing. They made our house safe again after a lightning strike(and remodel that mest up our wiring). they treated our home like their own, making sure everything is safe for our family. All of the gentlemen who worked on our house were amazing (Jonathan, Adam and sadly I don't remember the third mans name, sorry) . The were very patient and upfront when discussing the problems we had with electrical. They did a ton of much needed work and fixed our house. Thank you thank you thank you Right Touch Electrical fo making our home safe again. Also the cost to evaluate and fix the entire house was the same price that another company quoted for just evaluating our house. read more

I had a tripping circuit breaker that I accidentally got bleach and water into and corroded a wire. Jonathan came out and fixed the problem. My husband also talked him into adding an extra plug for Christmas lights and got a few tips on wiring for the holidays. The price was reasonable and the service impeccable. Jonathan was terrific!! I will definitely use Right Touch again! This is a company that employs people of integrity. read more

If I could give them a zero I would. I made an appointment which I took off work 3 hours earlier that I have to make up, When I called to confirm the appointment they said they would be later than earlier and then they called later and said the may have to cancel because of the Harvey Hurricane victims them are behind, but will give me a call later. I have had issues because of the hurricane that was a month ago as well. They never called and said they were not coming and I still have to make up 3 hours and call someone else out and make up those hours as well. Very unprofessional. read more

The customer service is fantastic. The electricians are professional and give you options rather than trying to hard sell services. They were timely, even early, and notified me when they were 30 minutes out. They have a lifetime customer in me. read more

charged $1600 to replace 3 breakers in one room. we were under a deadline and had to get the work done that day and Right Touch knew it. One electrician was there three hours do they basically paid themselves $500/hour. They really took advantege of us and the situation. read more

Our house had been struck by lightening and we needed an electrical service. From Karlee, in the office, to Ronnie Romero, Licensed Service Supervisor, and his team it was nothing but great service all the way! Karlee is the most customer service friendly person I have ever dealt with. I cannot even begin to say enough about her. We needed itemized evaluation repair quotes and invoices for insurance purposes and the owner, Mr. Burns, worked tirelessly to get it done and into the insurance company in a timely manner. I must have talked with Karlee 4-5 times a day for about a week and I know she got so tired of talking to me but she never let on; she was always professional and friendly. Ronnie and his team worked from about 9:00 AM to 10:00 PM that last day to make sure everything was completed. They wore shoe covers and put down mats to ensure they did not get anything dirty and when they left you couldn't even tell they had been here; they vacuumed up all the debris. From the first call to the last minute it was the greatest customer service we have experienced. read more