Thank you for sending out the same young man each and every week to clean and care for our pool…read more I've never been disappointed.

I recently moved to Dallas and needed to find a good pool cleaning service. A friend recommended…read moreAll Seasons so I gave them a try. They are great! Every Tuesday Lee comes to clean my pool, and I can always tell a difference when he's been there. Recently my pool sweeper was broken, and Lee tracked down the part it needed and came back the next day to fix it. I really love it that I don't need to worry about my pool.

Had another company do some minor repairs on our equipment, and check everything else out…read more Everything was working great except for our app on our phone to control the pool. The ScreenLogic app would not connect to outside. He checked everything on the motherboard and it was just fine. It was the inside adapter that was not functioning properly. He recommended we call Pentair for assistance. The company does not provide a human to speak but it did have some ai generated steps to follow, none of those helped. My husband called the company that was on our pool sticker, quite possibly the original company that installed this. We had never used Superior Pools since we've lived here over 10 years. Worst mistake ever!! Tech came out, spent about 30 minutes looking at equipment and said it seems to be just fine, must be the adapter inside. Again, same result as the prior company. Equipment outside is good, must be the inside adapter. Well, after the Superior tech spent trying to fix the inside connections using Google, he determined it was bad. Then he returned to pool equipment and now the mother board was not functioning. Kept shutting off after 2-3 seconds. Tech left and the pool didn't work!! Highly questionable that two people both say the motherboard was fine, only to then have same tech say an hour later oh no, motherboard IS bad. Very questionable! Would not recommend this company just based on this one visit. Always best to read reviews, ask around for recommendations as this day and age anyone can but in business and not be reputable!!

Knowledgeable and super helpful when their tech came out to look at our rental house pool. The…read moreladies in the front office are always kind and on top of everything. So glad I found this place!

Would not recommend at all. Horrible service. They have one pool tech that is good and the rest…read morewere horrible and will make whatever situation your pool is in worse. If Complete waste of time and money. Don't waste your time with this company, use your hard earned money elsewhere, hell anywhere but pool referees. I had my doubts before I signed up to let Pool Referees service my pool and I should have listened to the reviews. Don't make the same mistake I did. Listen to the people.

They have overcharged me twice, they send a past due notice on the first bill that they send. Had…read morealgae problems when they took over, which they ignored until I complained. Very hard to get someone on the phone, either to pay a bill or discuss a problem. It shouldn't take any business a week to return a phone call. They had a technician that charged for an hour's service and was here for 30 min. Lots of problems, no reason to frustrate your customers with a service that is supposed to make their lives easier. "Owner" hung up on me when I refused to pay for her mistake, overcharging me. They were very desperate for an extra 12 dollars apparently Ridiculously managed, save yourself some troubles and get service elsewhere. Note: the office staff of 2 tried to charge my cc without my permission, WHILE I was trying to get them to send me an updated bill, because they sent me an incorrect one twice, over billing me both times. I have a new credit card number, which I happily would provide for them when they provide me with a correct bill. They would know this if they didnt try to charge without my permission. This is why I called them unprofessional, clearly warranted.

Josh and crew are respectful and accommodating. They keep my pool clean I've been a customer 4 yrsread more

Absolutely wonderful!! The owner and the people who work with him are all amazing. They respond…read morequickly every time I leave a message or text. They came right out to give me a quote the same day I contacted them for new service. I have some issues with my pool and they are working with me to get it fixed (they have been out 3 times and have not charged me for those times!!) My last pool people charged me $175.00 for every trip even though I had been a customer for over 3 years. The price of My monthly service went down significantly and I couldn't be happier. I only wished I would have switched a lot sooner.

Always excellent customer service. Colby is the best! He is very knowledgeable and answered all…read moremy questions - more than once. He did great work on the repair and advised me on other issues with the pool including how to fix the fountain in the hot tub. Very pleasant to work with despite some of my silly questions. A+++. Thanks Colby! Richard Henry Dallas, Tx.

Parts department lady on Saturday is worthless. standard 2"…read morePVC union o-ring. Won't even attempt to find it without quoting a part number. Didn't know what brand parts she had for me to find a part number on my phone. Been in there before a few times looking for parts. Never successful.

This company has been cleaning our pool for 6 months now and service has been amazing. We are now…read morein process of building a new pool for a full remodel and the process and pricing has been outstanding. Would recommend them to anyone looking for an amazing family-owned pool company in the Dallas area!

Terrible service. They don't actually vacuum the pool, did not properly balance the chemicals, and…read moreour pool tech did not know how to use our very basic Jandy pump system. the owner is extremely rude. Do not recommend!

We had a great experience working with Ted. Start to finish, it's been a smooth transaction. Ted…read morewas on top of every step of the process. His pricing is very fair, transparent, without any hidden costs/extras. The whole process was very quick, even despite inclement weather. Wade Strong is the designer for Mastercraft and does excellent work. We couldn't be happier we chose to go with Ted and his company, Mastercraft.

I've waited 3 years to leave this review as I'm not one to normally leave reviews and I also wanted…read moreto be able to fully appreciate what their service after the sale would be like. I can't say enough good things about Mastercraft. We've referred them to everyone we know that is in the market for a pool. The attention to detail is top notch and they refuse to compromise on quality just to compete on price. That being said, they were also the lowest price option when we compared "apples to apples" against the other half-dozen pool companies we were considering. If we move I will absolutely use Mastercraft again, but until then we continue to enjoy our backyard oasis!

Andrew is AWESOME!! Our pool looks amazing We couldn't ask for better service and expertiseread more

I've been a customer of SunTex Pools for the past 3.5 years, and I continue to use their services…read morebecause of the consistently exceptional care they provide at a reasonable price. From weekly pool cleaning and chemical balancing to quarterly filter maintenance, their attention to detail is outstanding. My pool technician, Brandon, services my pool every week--rain or shine, in temperatures ranging from 34° to 110°F. Regardless of the weather, he shows up and gets the job done right. Brandon genuinely cares about keeping my pool in top shape. He even adds water when the level is low--something that goes above and beyond typical service. Brandon takes real pride in his work and is a fantastic representative of SunTex Pools. If you own a pool or spa and aren't receiving top-notch service, I highly recommend reaching out to SunTex Pools, LLC at 469-277-3408. Based in Wylie, TX, they serve a wide area and are truly a cut above the rest.