UPDATE ...... 2/15…read more Yucaipa Bike Center rocked it and took care of business. I took the bike into the shop and showed them the issues. The immediately apologized and showed legitimate concern and offered take care of the bike and get it back to me as quick as possible. I expected 2-3 days but they reached out to me the next day saying the bike was ready to be picked up. They even offered to extend the service period to 2 years for the inconvenience. Also, the helmet that I got ended up on back order with no expected ship date, so they went to another shop and got one. I have gotten a few rides in now and the bike is working and riding great. Now the rider just needs to get as good as the bike. It is easy to right bad reviews and forget about them. But let me say this, yes, I was very upset and frustrated but Yucaipa Bike Center made it right without excuses and that is the kind of place I want to do business with. Thank You to Yucaipa Bike Center and I look forward to doing business with you for a long time to come. I purchased a new Marlin 6 tonight. Super excited till I got home. I found that the new bike has two rims that are both untrue and the front brake rotor is rubbing. I put the deposit down on Sunday and was told it would be in Tuesday or Wednesday. We will call you as soon as we get it in. I had to call to see if it was in yet. So far not happy with Trek Bikes or Yucaipa Bike Center. Why would you let a bike leave your shop without making sure it was ready and right? I'm seriously considering getting my money back and doing business elsewhere. Customer service does not exist anymore Found another issue last night... I was to frustrated to post last night. The disk brakes aren't even tightened down! Seriously are you kidding me? I'm definitely not very pleased at all. I'lol let you know the final outcome, if they make it right or if I give it back.

I'm of the young older generation. On my visit, two older men were working the one helping me gave…read moreme the impression he would rather not. No smile just tired and wanted to get me out asap. The recommendation is for review and improvement of his customer service skills and business behavior.

Moment of panic as we forgot a "thru axel" (think skewer) needed for the Tour de Big Bear - no one…read morein town had the specific part but Sergio at Don's bikes had it - and the needed wrench. What a great guy and great shop!

I called Don's on a Monday, asked some questions about a professional bike fitting. I called back…read moreWednesday and made an appointment with Mike for Friday at 1:30 p.m. I arrived early & called Mike before unloading my bike but he didn't answer. When I walked inside, a man on the phone told me someone would be right with me, then walked away... Another employee was sitting at a computer. After about four minutes, he finally turned around and asked, "Can I help you?" His facial expressions and overall energy made it seem like he did not want to help me. When I explained that I had an appointment with Mike, he said Mike had left about 15 minutes earlier and asked if I had called him. I tried Mike again while the employee walked into the back, but he never returned I He was gonna call Mike as well... No one apologized, explained what happened or offered to reschedule. I was left standing there, so I walked out. Mistakes happen but this customer service was disappointing and unacceptable. Bike shops can already feel unwelcoming to women and this experience was a perfect example of why. If you are a woman, I highly suggest taking your business elsewhere. It's not worth going in there. A polished public response after the fact won't change how I was treated in person.

The customer service is totally awesome and super friendly. I brought in my new Lectric E-bike that…read moreI felt needed some adjustments and a "look over" as I am a senior and it gets to hard for me to do work on my e-bike. I met Jeffery and he is one of the owners of the shop and he is as honest and professional as they come. They have another location located inside Hops and Spokes in Yucaipa and between the two you will get great service and of course a beer stop. I will be definitely using them for all my e-bike needs.

I paid $100 to convert my mountain bike to tubeless. I got a couple good rides and now air is…read morecoming out of my spoke holes Before I realized that I just filled my wheel with some orange seal Then found out the real problem was the rim tape wasn't from edge to edge. It was too narrow, not done correctly. Waste of money.

Once again, Redlands Cyclery proved no challenge is too great. Five years ago they inspected my new…read morethree-wheel cargo Bunch Bike for the first time without ever seeing one before They have performed annual maintenance and repairs when needed with the utmost professionalism. Yesterday they assembled a new Mod-Bike with sidecar after never seeing one before either. The critical alignment was perfect and it tracked true the first ride. Many time a sidecar will require constant tweaking to get it right. This brings back so many great memories of my early sidecar days. Redlands Cyclery earned another HUGE AttaBoy.

Expert staff and top notch service. Big shout out to to the service crew for adding blue caps to…read morethe ends of my brake cables to accent the colors of my se bmx bike. That meant a lot and shows the team is a class act by doing something extra for the customer. I had them install a new freewheel and rear v brakes and they surprised me by adding that little extra touch on the brake cable line. I am grateful for their thoughtfullness - this small gesture says a lot about your staff and goes a long way in my book. Thanks again! This is the epitome of what a home town bike shop should exemplify.

I have had my bike serviced several times here, tune up, tire repair, bike parts etc…read more They even cleaned it on a tune up service, never had a bike shop do that before, made it look like new. I'm from orange county Ca. I've been to many bike shops, no problems here. Rick, has always been friendly, courteous. When I need bike service, this is the place for me. Al Pal

Went in for bike oil (My fault for not verifying it was new)…read moreI asked for bike chain oil they gave it to me. I bought it didn't take much of it when I applied it to my bike when I was home something seemed off. I looked inside and it was more than halfway empty. I would not go back would not recommend this place.

If I could give these people 10 stars I absolutely would. They are the nicest people I've ever…read moremet. Not once have I had a bad experiance with them. I've had many a flat tire, and every time I've taken my bike in for replacements, the service has been very quick with reasonable cost. Thanks for everything Apple Valley Bicycles!

she's tried scamming me out of money because trying to make me pay for the shipping for an in store…read morepurchase that was in stock plus bad attitude, disrespectful, and unprofessional. I shouldn't be paying for the shipping when they are supposed to on their end

Great shop, friendly kind service, knows his stuff. Balanced my tire and gave great adviceread more

If you know, you know. Best kept secret in the I.E. Small shop, good prices, and an owner that is…read morecompetent. Dudes straight up, need I say more?

Amazing and top-quality service!…read more I stopped in somewhat randomly to have my road bike's tubeless tires serviced and they were conveniently located. I came away having found my new favorite bike shop! Jerry is extremely knowledgeable & skilled.

Jerry and David were such a HUGE help! called them first thing in the morning and they not only…read morehelped me out with a new inner tube, they notified and educated me on some things that needed to be treated. Forever coming back to this shop with all my bikes or E bikes need!

Renting a couple electric cruisers was quick and easy. Service was friendly and explained…read moreeverything easily and prices were reasonable. Would definitely go back

They were able to take care of my 2 flat tires on short notice. They were extremely pleasant and…read morefollowed through on their commitment.

This is one of my go-to spots when I want something simple but still feels like real nature. The…read moretrails are fun, not too hard, and good for families, but still enough hills to keep it interesting. Not ideal for strollers unless you've got something built for rough terrain. The oak trees are a huge plus. There's actual shade here, not just a few patches, which makes a big difference in this area. If you hike out far enough you'll find old abandoned houses and structures, which is honestly one of the coolest parts. It gives the whole place a bit of history and something extra to explore. Also great for horseback riding and a solid spot to bring food and picnic without dealing with crowds. Simple, quiet, and worth going back to.

Water canyon trail - No shades Several trail no shades…read more Lots of horse tail grass not good for dogs Dirt roads/ pebbles and incline. Don't know what I was thinking, woke up and dragged my husband and my daughter on the hottest days to decide to hike lol!!! Be sure to wear a hat and bring water , this particular trail is my least favorite. I don't recommend to bring your fur baby , if you do. Please be careful this area has lots of over grown horse tail grass, it is so harmful to your fur babies. I would recommend to come during winter and cooler temperatures.