Arron was very helpful! I ended up buying 2 bikes from him. I was very pleased with his knowledge and customer service!

I am a disabled person who just needed a little help for my service Dog. I used to shop here and then my last visit changed that. The woman in the photo included was who helped me. All I needed was to exchange some inexpensive tubes for my service Dogs trailer. The were 20 dollars, they went flat after one use. When I originally purchased them, she sold me the wrong size, so I had to buy larger tires. They wrote me a receipt on the back of a piece of register paper, not sure why. I'm guessing that they were the crap tubes that they were just trying to get rid of. She explained, "they are thorn resistant, not thorn proof". That said, I just wanted better tubes for his trailer. I asked her if she would just credit me 20 towards purchasing a better inner tube product from there store, she said no ! I asked her if she was okay with losing a good customer over 20 dollars and stated that bad reviews can hurt a business. I have had jobs in my life, and reputation is everything !!! Well, this is my story and I'm sticking to it. Rolly L. read more

Apple Valley Bicycles - Owner of business - Bikes Near Me - Apple Valley, California

Went over asking about e-bikes. Salesman asked me what I was looking for. I didn't see what I was looking for on the showroom floor and when I walked over to one of the bikes in the "shop area," he nearly had a fit that I went into the "shop area" to show him. Like he thought I was going to break something. There is no chain, sign, notice on the floor telling customers where the showroom ends and the shop begins. I've been in the shop before, but I've never been treated so rude by a salesperson in my life. Been an Apple Valley resident for 45 years....even shopped your old location. You are the only shop open on Sunday. If I had options I'd have used them. You even overcharged me for the tire I bought. Not worth it to go back. Sorry. You've gotten your last dollar from me. read more

Apple Valley Bicycles - Proof they overcharged me. - Bikes Near Me - Apple Valley, California

I got a folding electric bike a white one and it has absolutely revolutionized my rock and roll career my educational career and all the other jack of all trades things that I do here in Apple valley when my car is down. I want to say thank you to Sean and the team of mechanical experts in this amazing showroom that reminds me of one you might see in Long Beach or Huntington Beach it's one of the best secrets of the high desert. Thanks Sean. read more

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Great people working here. I took my grandson's BMX bike to get his Shadow chain fixed after I had struggled with it for way too long... Eddie quoted me $15 and put it right up in the rack while we waited. He ended up spending way longer than I'm sure he had expected to because a few other links were messed up. In the end, he fixed it and as he was taking the bike off the rack he saw the handlebars were a little loose. Without thinking twice he loosened up the goose neck, made a few adjustments and then tightened everything up. Then he took n the bike over to the air and made sure the tire pressures were right. I told him to charge me more than the $15 he quoted, but he refused. These guys and gals at AV bikes are great. They know what they're doing and treat you like a customer should be treated. They've earned my business and I will send anyone who asks for a good bike shop their way. read more

Stay away from this dishonest bike shop, took my scooter in there Paid a hundred and $125.00 for a back tube replacement, which I had to buy the tube and bring it into them. Still got charged a $125.00 dollars. Made a phone call to discuss the problem with a young man and sounded real cocky, And knew everything, said there was nothing he can do Because it was sitting for two weeks. (I have two scooters) because I rode it for 5 minutes and it went flat, I obviously ran over something again. What are the odds right? If you're looking for an honest bike shop to do work.This is not the place!! I had planned to give them multiple business opportunities with all my bikes and scooters, but due to the rudeness and pure out craziness of not honoring the work that they do,I just cannot be a customer anymore. Please to all the families out there, Look for somewhere else. A business that cares and honors the work that they do. read more

Brought bike in for a missing valve in a tube due to low pressure. I only paid for the repair for the tube and they fixed an issue with the chain without charging me a cent or even mentioning it. Very appreciative for the experience and definitely recommend this spot to anyone looking for a bike or looking for repairs. read more

a very reputable business w/ great staff & repairs. Family owned organization with dependable staff.

We had an awesome experience with this bike shop. We wanted to reward our son for his good grades, and this shop helped make it possible. We got a great deal on his new bmx bike, the customer service was top notch and the bike was ready and built when we arrived to pick it up. We will definitely return when our other 2 kids are ready for a new bike! read more

This bike shop is highly professional and has a variety of services for bike enthusiasts. I was told that if you purchase a bike, it comes with lifetime free maintenance for the bike. This could easily be $60 or more per service. I look forward to purchasing a bike from them soon. I currently have a GT which I purchased patting from them to prevent the high desert thorns from popping my tubes. read more

I bought a new 3 wheel bicycle yesterday and I'm loving it already!. Aaron was very knowledgeable and very, very nice. He answered all my questions and gave me a lot of advice. He really took his time which being an older person, I appreciated so much. I had some "extra" things added to the bike. Jeremy was very knowledgeable and helpful as well and he took his time adding the "extras" to the bike. He treated the bike as if he were adding these "extras" to his bike. Thank you for all your help guys! This is a great place to do business with and I would highly recommend A.V. Bicycles for all your bicycle needs. read more

Apple Valley Bicycles - My awesome new ride! Thank you so much A.V. Bicycles! - Bikes Near Me - Apple Valley, California

Great Service!! They give you undivided attention in the order of entering the shop. Repairs were done in a few days and we came back to pick up my grandson's bike. He was so happy!! Heading in soon to get my tubes replaced. read more

Unfortunately my bikes gear hub broke and so I had to get it fixed as I don't know how to do that myself. I searched for a bike repair shop near me and that led me to AV bike shop, which was my only choice as there are no other shops close to where I live. So I decided to give it a shot. I took it in and they said no problem we can fix so long story short after 3 days and $130 it was fixed. Now...to be honest they aren't bad in the sense that they had bad customer service but they aren't great in that area and could use a little improvement. I'm not giving a 3 stars because like I said it wasn't bad but not giving a 5 stars either because again it needs improvement in my opinion. They could start by not assuming that everyone that walks in there knows about bikes, be a little more inviting and more customer centered. I got the vibe that I was in there like I knew what they were talking about and nothing was really explained, even the questions I asked were not explained well. The little things go a long way and make people want to come back. Like I said they are the only shop near me so I have no choice but wished they would improve on that otherwise again not bad. read more

I have a Himiway Zebra ebike that the motor failed on with less than 800 miles. Himiway's warranty service was horrible and dishonest, BUT once I had the new motor from them, Kathleen and her technician saved the day and installed the motor and made my bike better than new. Apple valley Bikes is a truly awesome shop for bike people! Highly recommend them. read more

Great shop. Son bought a used bike recently off of Facebook and it's been nothing but problems. We went into apple valley bicycles and they have been a tremendous help. My son now has a bike he can ride. The staff is amazing. read more

This place is such a scam. My son's bike had been working great for years, we just needed a new back tire tube replacement. When I brought the bike in they told me that it needed new gears and it would be $100 to fix, and I declined the service because it had been working great for years before this. The day I got my sons bike back, the gears and chain broke immediately upon riding it. They broke the gears and the chain so that I would have to pay them more to get it fixed even though it was fine before I brought it to them. They refused to fix the chain but they did tell me that if I bought a brand new bike from them that all service was free. They also quoted me $24 to fix the tire and when I picked up the bike, they told me it was actually going to be $38 because they ran out of stock on the normal tire and had to upgrade the tire to a thorn- resistant tire. However, when I dropped the bike off, they asked me if I wanted the thorn resistant tire and I told them no and they said that's okay because they had the regular tire in stock. Its cheaper to just buy another bike then to keep getting scammed at this place. Do not take your bike here for anything- not even something as simple as a tire replacement!!! read more

So excited to get my stationary bike fixed today! I brought it in at 10:00 and picked it up this afternoon. Fast service and very friendly staff! My bike is better now than when I bought it! I will let all my family, friends and clients know about this great little business! read more

I love this bike shop, such a cool vibe here, and it all starts with the guys who run it! Not only do they give you great customer service they are super knowledgeable and always seem happy and excited to talk about bikes. I've come here many times for repairs, accessories, and even 2 bike purchases. First bike was a BMX style for my daughter. She was able to ride a bunch of bikes before she settled on hers. There's a great selection of bikes here as well so it took her awhile to decide, but the guys were very patient while she decided. I also purchased a LIV mountain e bike that had to be ordered since I'm so short. Aaron helped me out. He spent a lot of time with me showing me different models and options. He was a huge help with the sizing and made me feel confident we picked the right model for our type of riding. While waiting for the bike to ship I called Aaron to see if he could order some blue flat pedals that would match the bike. He went above and beyond by texting me some screenshots of different options and colors. Bike and pedals came in within 5 days. Picking up the bike was also amazing the guys were all so nice and are genuinely excited for me. Bikes purchased here also have lifetime adjustments, what an amazing benefit of shopping local! I've had the bike 2 days and already have 30 miles on her, it's just so fun. Go check this place out, you will not be disappointed. Thanks Aaron and crew! read more

Apple Valley Bicycles - Bikes Near Me - Apple Valley, California

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I had issues with my front and rear derailleur. They fixed the chain and got the bike back to me a day earlier than promised. The staff is super friendly and obviously talented. Bike rides like a charm now. read more

Apple Valley Bicycles - Finely tuned bike on Santa Monica pier. - Bikes Near Me - Apple Valley, California

Fixed my gem of a bike and keep it real the whole time Friendly staff and vibes are great read more

What a killer shop. These guys are awesome and I will definitely be going back. Took their time to make sure I was picking the right size bike and at my age, I can accept recommendations. They will hook you up no matter what you need. Thanks guys. Aaron in particular, but entire staff were nice! read more

My husband and I have been in several times for a variety of different things. Every time the staff is amazing. Shawn helped us get our bike ready for the Victor Valley bike ride this past Saturday even though they were busy. read more

Awesome staff and really friendly. Great shop with tons of selections and expertise. Came in to get my tires fixed since they were flat and they replaced them with thicker ones so the goat heads don't pop them. Awesome service. read more

The owner, Kathleen, was so nice and very courteous. I was unsure on what bike to buy my little brother and she was extremely knowledgeable on showing me all of the good options for him. She measured his height to make sure the frame of his bike was perfect and even went the extra mile to measure his head to get him a perfectly fitted helmet. This shop has great customer service and I would highly recommend this bike shop for all of your biking needs. read more

Apple Valley Bicycles - Verde Cadet - Bikes Near Me - Apple Valley, California

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Apple Valley Bicycles helped complete my Fat tire folding electric recumbent tricycle even though the instructions were incomplete and certain items missing from the factory. They are professional and friendly. I will be coming in for those tire upgrades. Thanks again. read more

Apple Valley Bicycles - Fat tad recumbent E-Trike - Bikes Near Me - Apple Valley, California

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We bought two electric bikes and have had a ball riding around the valley and trips to beach. Staff very helpful. I would recommend you get a bike and ride ride ride read more

I was there yesterday around 1pm and the guy that helped me was very nice, friendly and knew exactly what I needed. Great customer service, friendly and even tho they were extremely busy they kept greeting every customer and making sure they knew they were going to be help . Everyone there is hands-on and they will go out of their way to help you. I' m happy I have found this place for my bike needs. Thank you for the great customer service everyone at Apple Valley Bicycles Keep up the great work read more

On May 6, 2023, I went to a local bicycle shop to repair my 6 year old son's rear bicycle rim. The bicycle is special, it's my son's first bike that he loves, that was given to him by his grandparents. Since I am not familiar with the local businesses in the High Desert area, I chose one close to me in Victorville. I just recently moved to the High Desert. I went into A bicycle shop in the city of Victorville and the individual behind the counter didn't even want to look at my son's bicycle but ended up taking to his mechanic that stated the rim could not be repaired. It was suggested I buy a used one and not tell my son. His demeanor was arrogant and he came off like he did not want my business/money. I can see why that place was empty upon arriving. This was a blessing. I ended up finding Apple Valley Bicycles. I had to drive a few more miles but it was worth it. From the get go when I called, I spoke with a female employee that was polite and informative. Upon arriving I was met by the female employee and was directed to their bicycle mechanic, a young man with a pleasant and professional demeanor . He greeted me in a polite and professional manner and even shook my hand like a man should. He looked at my son's bicycle and stated he could repair the rim. I was impressed with how answered me in a confident manner. I ended up returning later in the day with my mountain bike. My bike had been sitting for a few years, still in good condition, with a pair of flat tires. After a few days of leaving it at this shop, I returned to retrieve my bicycles. I was beyond impressed. My son's bicycle was repaired and cleaned up. I was more impressed on how my bike looked and functioned. It looked new after it was cleaned up, tuned up and tires, tubes and tube protectors were installed. The staff, ALL of them, big time polite, welcoming and professional. I can see why this shop was packed with customers. I observed how all staff was polite and professional with customers. I can tell there were repeat customers, "regulars" by how they called them by their first names. I was impressed how they spoke with my son, gave him a few stickers and made him and myself feel welcomed. I recommend this bicycle shop to all those in the High Desert area. Good customer service, quality workmanship on the repairs and tune-ups. Don't waste your time and bad service and rude behavior, go to where your business is appreciated. THANK YOU APPLE VALLEY BICYCLES! read more

Apple Valley Bicycles - Bikes Near Me - Apple Valley, California

They are very nice to me as soon as I entered the bike store. I am definitely going to buy a bike from them for me me and my.wife.

Kathleen the owner & her crew are Awesome, I was having problems with my new Aventon E Bike I got it in 2021 it was fine until the last month of my Warranty the electric went out they went out of their way to get problem fixed long story short Kathleen took it to the Aventon shop over the hill after the 6th time my bike went out!! Kathleen fought for me & told them I they Need to give me a new bike & they did Thank-you agin Kathleen for all your help & to the awesome crew My new bike is running Great!! So you need a bike or work done in your bike Apple Valley Bikes is the Best for all your needs Candy Carter read more

Apple valley bikes rocks Went in for a tune up on my granddaughter bmx bike the 2 brothers went over and beyond on the tune up Super energy they bring to the bike shop read more

It was sunday about 2:30 and my shifter cable snapped. This was the only bike shop open so I went to see if I could get it replaced. The young girl working the counter said they don't take walk ins. I explained to her that I work down the hill and I wouldn't be able to pick it up until next sunday. Ok now remember this is Sunday at 2:30 and they close at 4:00 The girl said she understood and they took my bike in and the tech was doing a new build....DROPPED WHAT HE WAS DOING AND WORKED ON MY BIKE.....Who does this now days. I was back on the road by 4:00. Thanks you made my day read more

They were very fast and friendly. You can tell they enjoy what they do. Highly recommend this shop over any in the high desert!

BEST BIKE SHOP IN THE HIGH DESERT! Everyone that works there is knowledgeable and offers great assistance. Prices are definitely less than competitors. read more

Recently took my Trek Fuel in to get serviced because it was running like garbage. The staff was awesome and very knowledgeable about my concerns about my bike! When you pay good money for a bike you want it running properly and efficiently. Mechanic really took his time dialing it in and my bike is now running flawlessly ! Thank you so much Apple Valley Bicycles for your attention to detail . Definitely taking all of my bikes in from now on. Happy trails read more

Apple Valley Bicycles - Bell Mountain - Bikes Near Me - Apple Valley, California

I use to work here when it was Apple Valley Schwinn Shop... The staff was always nice to me and the customers,and very knowledgeable of items sold in store....and very punctual on repairs of many different situations...James Harold Thompson.....a k.a. Jimmy Page read more

The lady was so sweet and handful . She went beyond to make sure my little girls helmet fit properly. She also took the time to look for a helmet she knew my little one would love . Overall we had a great experience and will definitely be going back for any or our bikes needs . read more

Highway robbery with this bike shop. This is the most expensive bike shop I dealt with and no plans in coming back. Surrounding bike shops in the high desert is your best bet if you have no choice but to fix your bike or buying one. The owner has a sour attitude and the turn over rate on their bike mechanics are ridiculous. Every time I come to this place they always have different mechanics because the previous ones quit. What costs $20.00 at other bike shops will cost you around $40-$50 here. When shopping for a bike or need maintenance on your bike, shop around and do your research. This will confirm in what I am saying. I suggest in staying away from this place. read more

The staff is what makes Apple Valley Bicycles so great. I go in there with any need or concern and they address my needs with great enthusiasm. Today I brought in a bike that needed to be safety checked and a few accessories added and the guys were great. read more

Apple Valley Bicycles - The skill and knowledge Shawn and his colleague have were much appreciated. You guys were great. Thank you. - Bikes Near Me - Apple Valley, California

What a great little Bicycle shop. First time here and I was thoroughly impressed. They have many different types of bikes in their show room, replacement parts and a service department. I came in for a couple of little parts for my bicycle and Kathleen really Took the time to make sure that I had the right parts and installed it for me on the spot. Very reasonable priced and the line of bikes they carry our quality. I'm coming back here to get my GF a fat tire bike :-) oh yeah, I forgot to mention that they allow you to test drive the bikes you're interested in to make sure you choose the right one for you. read more

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