I had recently moved to the area, this was the closest bike shop near me. I go in and purchase a…read moretube from them, would go flat. So I went in to get another. Went flat again. I went back & had the store worker do it. Went flat again. On two separate occasions I got sold tubes that didn't work. The workers are not friendly to pigmented people.

Awhile back, I purchased a guardian bike for my 7-yr old granddaughter. Seven months later, some…read morefamily member tried to fix something very basic on it. However, he only succeeded in making the basic repair into a bigger basic repair. He mentioned something about finding the nuts and other items at Home Depot and some threads on the rim may be cross-threaded. Big red dang flag. I asked permission to handle it myself. I took it to Victorville Cycles. Showed it to the gentlemen at the counter. He asked my name. I answered "grandfather". Let him know what happened and left thinking it was going to cost a whole bunch. Got a text later that day that repairs made and come get it. Price was surprisingly low. They are mechanical, knowledgeable and customer friendly. Great job, competitive prices and great service. For you professional bicyclists, no need to ship your bikes to Germany or Italy for repairs. Just take it to Victorville Cycles. It's closer. Signed: grandfather

Arron was very helpful! I ended up buying 2 bikes from him. I was very pleased with his knowledge…read moreand customer service!

I am a disabled person who just needed a little help for my service Dog…read more I used to shop here and then my last visit changed that. The woman in the photo included was who helped me. All I needed was to exchange some inexpensive tubes for my service Dogs trailer. The were 20 dollars, they went flat after one use. When I originally purchased them, she sold me the wrong size, so I had to buy larger tires. They wrote me a receipt on the back of a piece of register paper, not sure why. I'm guessing that they were the crap tubes that they were just trying to get rid of. She explained, "they are thorn resistant, not thorn proof". That said, I just wanted better tubes for his trailer. I asked her if she would just credit me 20 towards purchasing a better inner tube product from there store, she said no ! I asked her if she was okay with losing a good customer over 20 dollars and stated that bad reviews can hurt a business. I have had jobs in my life, and reputation is everything !!! Well, this is my story and I'm sticking to it. Rolly L.

They have a good selection of gear and nice employees that are interested in your needs. Mike…read morehelped us and was very helpful, gave us all the information we needed and more.

Quick, respectful, solutions oriented service..... all via customer-centered service systems…read more.... all remote with excellent response times. My go to source for the future - Gordon

We felt like an inconvenience at first when we wanted to look at bikes. The staff had to climb this…read morevery wobbly ladder to get the bikes and you could tell they weren't happy about it. We asked to adjust the bike to test the fit but they couldn't seem to figure out where the tools were (or if they had them)... until we got Caleb. He was amazing! He went so far above and beyond to help us find the right bike for our son. They inspected the bike in full and fixed an issue with the gears. I also want to recognize the cashier, Trinity. We had some time to pass waiting for the bike and she was very polite and helpful. Would recommend!

Jim is absolutely the best he took care of regripping a complete set of irons…read more Thank you for your help

Alcorn Adaptive is hands-down one of the best bike shops in the Coachella Valley. We purchased…read moree-bikes for our family from a brand (Quietkat) that no one else in the valley was willing--or knew how--to work on. After calling Jerry and the team at Alcorn, everything changed. Not only did they confidently take on the bikes, they invited me down to help with the build and then went above and beyond by delivering the finished bikes back to our home in Palm Desert. That level of service is rare. And as any rider knows, things don't always go as planned--whether it's a blown tire or a derailleur that needs adjusting. Every single time, Jerry, Max, and the rest of the team are willing and eager to help get me back on the road as quickly as possible. This is a great, family-run operation that truly cares about their customers. I would highly recommend anyone in the valley to give Alcorn Adaptive a call--you won't be disappointed.

What great service. My e bike needed an adjustment, and this was the right place to bring it…read more Very friendly and reasonable Very happy with their service. Highly recommended

went in for a new battery the person was so helpful and i was in and out quickly, I will totally…read morebe coming back.

So I've been going to this place for my Honda quad for years. Before, I have to say that the…read moreservice they did was great and was affordable. Fast forward to 2 years, I couldn't ride my quad due to illness and and it sat for 2 years. I tried to start it and it would fire up but won't stay on. So I decided that since Rams Motorsports worked on my quads maintenance before I stored it I would bring it back to them. Once it was there a few days later I received a phone call from Allan, a long time worker there for years. He gave a me price of $600!!!! I was floored and asked him what was wrong with it. He mentioned that the carburetor had to cleaned and gas had to be drained. I couldn't afford that price so I had asked him if I could take the quad back. He said it would cost me $200 to get it back for the diagnosis work. I figured I would call another Motorsports. I was told that the diagnosis would only cost me $95. So I called Allan back and told him I other Motorsports charges $95 and I told I can give them $100. He finally agreed to release the quad to me for $100 for the just the diagnosis. When I brought it to the other Motorsports they mentioned that Rams Motorsports didn't even take the carburetor apart or did anything at all. In fact, after they worked on my quad come to find out that the gas was still good and it wasn't the carburetor at all. It was only the battery that needed to be replaced. I want everyone to know that I was loyal to Rams Motorsports until this experience. In fact, I wanted to buy more things to purchase for my quad. Well, they won't get anything from me now. They lost my loyalty and my business. To everyone that comes here or think of coming here... Please ask questions and get another opinion from another Motorsports.