Our power jack locked up as we were trying to leave camping. I call Range RV and the said no…read moreproblem, we have one in stock and will install it for you as soon as you get here. They saved our trip! Thanks guys!!!!

My Recommendation:…read more Do not do business with this Dealership. My experience is that they are not transparent, they have poor customer service/attitude, and that this culture is likely tolerated by and reinforced by the management. I highly recommend that you READ all 1 star reviews for this dealership to better understand it. I wish I had...I would not have wasted my time. The 1 star reviews for this Dealership are the MAJORITY of reviews, which should tell you something. It sure does me. What Happened I noticed a 2026 Sunset Park Rv Sun Lite 14THX on RVTrader. I live about 150 miles away from the Ranch RV dealership. I contacted the dealership and asked for an 'out the door' cash price on the unit I was interested. Over the phone (verbally, nothing in writing) the Sales Rep (SR) broke down the deal for me: List Price $23,999 (as listed in the ad), Prep $295 (batteries, gas, walk trough etc), Brake Controller Install $495, Total Price with Tax $26806.99. The deal was sounding reasonable, but I still needed specifics for the RV. At my request, the SR sent me a text with a link for an RV, but it was for the wrong RV model/unit. Still seeking clarity to verify features, I asked for the MSRP paperwork (VIN No, etc.), and the SR sent that to me. I noticed a line item in the MSRP paperwork for an ELITE package that included a power tongue jack, black tank flush and stove w/oven in place of a cooktop, for a charge of $592.50. The power jack, black tank flush, and oven were also each seperately listed below with $0 charges. I contacted the SR and he went to speak to his manager regarding my question. The SR called me back. The SR was still not clear on the issue. It looked like the MSRP was listing a $592.50 charge for an Elite package that included of a stove w/oven that was not actually included in the unit. I suggested a price reduction in the RV Trader Sales Price, at which point the SR said he had to go because he had a customer in line, and then hung up. The ad on RV Trader for this Sun Lite 14THX specifically stated: "Willing to negotiate". Not all RVTrader ads have this statement, but this one did. I called the manager at the Dealership. He informed me that based on my question, he spoke with Sunset Park sales who explained to him that the oven was "NA" (not applicable) for the 14TH model. I informed the manager that it looked like the MSRP showed a charge for the oven under the Elite package line item, and I suggested that the unit sale price should be adjusted down. The manager, informed me that the unit price being offered was a "great price", and that NO change to the ad listed sales price of $23,999 would be forthcoming...I could "take it or leave it". Somewhere in the conversation after that, the manager went from "take it or leave it" to he "would no longer do business with me". I concluded my end of the discussion by saying I was sorry to hear that and hung up. I almost immediately sent a text message to the SR stating that his manager didn't want to do business. It was then I noticed that I had received another text message from the SR. The message was a video, no words or text, of the RV deal paperwork being shredded. This act/behavior by the SR was very unprofessional (don't ya think?), but apparently, dealership management does not think so. A search on the internet for this RV price comes up with the following: "The exact MSRP varies based on how the trailer is outfitted. A breakdown of typical package and option pricing illustrates this: "Fully Loaded Elite Package: Features the Elite Package (which includes options like the 6-inch sport lift with off-road tires, power tongue jack, and black tank flush) alongside additions like the expandable tent bed, rear patio, and dual awnings. The MSRP for these heavily optioned models is generally around $37,800" and "Street Price vs. MSRP: Even with the Elite package, real-world dealer pricing is heavily discounted, routinely falling between $19,000 and $24,000." The MSRP paperwork sent to me by the SR states that the MSRP for the RV is $36,893.75. Summary The Ranch RV list price of $23,999.00 price was not a "great deal". It was at the top end of the normal price range of $19,000 to $24,000. I had a difficult time getting clarity/specifics on the RV features and price from the SR, both verbally and in writing. However, the same SR had no problem in quickly sending me a text video showing the deal document being shredded. According to their ad on RVTrader, Ranch RV was "willing to negotiate" on price for this specific unit. However, what I got from a manager at this dealership was attitude, "take or leave", and ultimately "I am not doing business with you". Obviously, the Ranch RV ad on RVTrader is not accurate. Ranch RV personnel did not even slightly, not even a single dollar, not even just a little bit, negotiate with me.

Guardian alarm was saying I had an oil pressure issue. He checked out my engine and said there was…read moreno oil pressure issue at all and $700 later I go to Lake Havasue and I'm stranded. Ends up I had an oil pump that was bad, thus there was, oil pressure issues. My advice, go to a place that has the equipment to do a proper assessment!

My pontoon boat had Ben in dry dock for over a year due to family health issues. Most of the…read morecompetent boat shops in the Inland Empire were booked into the next millennium so we were happy to find Dave. He brought the boat back to fighting shape. Great work and excellent follow through when a subsequent problem developed. We sold the pontoon boat and purchased a little 12' Valco with a 15 hp we can park in the garage. Time for our new boat to visit Dave.....

So this is our first boat and didn't have a clue what to look for When buying a used boat. I called…read moreJeff the owner of Sundance and asked would he be able to look over the boat? He explained in detail what they would look at. I looked up what that would cost at other shops and found his price range to be comparable with others. When we arrived his lead mechanic Ritchie greeted my wife and I. Within a few minutes Ritchie found and showed me what could have sunk this boat on the water. They had no problem letting us stand around while they did the inspection. We agreed on a price and within two days we were ready for the lake. This was probably the best experience with a shop of any sort I've ever had!!! I stopped by several days later when my new prop came in and Ritchie's assistant mechanic John threw it on in 5 minutes, gave me great advice on operating our new boat. The work they did was replace upper and lower bellows, shift cable, full tune up with oil change, checked wiring, lights and inspection the hull. Thank you Sundance for a wonderful and stress free day on the water. (Don't get upset when they stress not to forget your plug!!! They care about safety)

Do not go here! They jack knifed my boat trailer and bent the C channel and lied about it. Then…read morereplaced the lower unit and sent it back without reverse. Left trash and wire cutoff in the bilge pump area. Also, used electrical connectors on the wiring on the boat that were not marine grade.

This is Bob Rowe. I never tryed hiding my name Mr Paul Ferris…read moreI contacted you in Feb of 2023 for engine build. You send me a quote for $15k with $10k down payment, which you recieved Feb 3 ,2023. For the first 2 years the only contact with you was when I called or emailed and it took you 2 to 3 calls before you called back. I do understand it was the goverment covid shut down and you lost alot of employees.But emails and phones still worked . As far as me stopping by your shop and breaking in , hard to break in when all I did was turn the door knob and walk in. When I did stop by I asked for my parts and you said you did not have them. Maybe if you returned phone calls and emails this would not happen. At this point I would like my money back or at least my parts I paid for.

This review is late coming but Paul did a great job in diagnostic testing on my boat and once again…read morewouldn't take my boat to anyone else! And he stands behind his work! Thanks again Paul

I recently had the pleasure of using Mile High Marine for both maintenance, detail and storage of…read moremy boat, and I can confidently say they've earned a five-star rating! From start to finish, their service was exceptional. The staff was incredibly knowledgeable, friendly, and attentive, taking the time to explain the repairs needed and ensuring everything was done to the highest standard. My boat came back running smoother than ever, with every detail meticulously handled and Alberto is a master detailer. My boat looked like new after an Alberto full detail. Their storage facility is top-notch--clean, secure, and well-maintained, giving me complete peace of mind during the off-season. Pricing was fair and transparent, with no surprises, which I greatly appreciated. Whether you need routine maintenance, major repairs, or reliable storage, Mile High Marine is the place to go. I'll be a loyal customer for years to come--highly recommend!

We have been residents of Lake Arrowhead for over 20 years. A number of years ago we discovered…read moreMile High Marine. We stored our boat with them for years. The indoor storage was only the beginning ! They did a fabulous job for us on engine maintenance for our boat. They did an excellent job for us annually with deep cleaning and season preparation for our boat. Mike and his son Michael , along with their office manager , were easily accessible and could not have been more pleasant to work with. We recently purchased a unique boat from them. The purchase process and the honest representation about our new boat was so impressive. We could not be more pleased about our history of working with Mile High, along with our new boat purchase from them. They are simply a relatable and reliable company to work with.

I own a 2008 Chaparral Sunesta 26' and was facing a major problem -- many of my boat's electronics…read moreand components had stopped working. I contacted my dealer, and they told me most of the parts were discontinued and there was nothing they could do. I was seriously considering selling the boat and buying a new one. Instead, I decided to explore retrofitting the boat with modern digital systems. After some research, I found Gearhead Marine. From the very first conversation, I knew I had found the right shop. Courtney was fantastic. He clearly explained all my options and confidently told me, "When I'm done, you're going to have a brand-new boat." He was absolutely right! He completely overhauled my electrical and electronic systems, retrofitted everything to modern digital standards, and even took care of several issues on my trailer that I hadn't mentioned. He performed two separate sea trials to make sure every system was working perfectly before calling the job done. I couldn't be happier with the results. The boat now runs and handles better than it did when it was new. Courtney's expertise, attention to detail, and professionalism are outstanding. I will never let another boat mechanic touch my boat again. If you have an older boat or new one for that matter, that needs work, do yourself a favor and take it to Gearhead Marine. You won't regret it!

The dudes at Gear Head Marine know their s***. Very knowledgeable and friendly. You can tell they…read moreve been doing this for a long time. Highly recommended.

Great work, will hire again. Thank you for jumping on this. Great communication, on time and…read morequickly resolved

I have been slowly turning my 12' Valco aluminum boat into the OMFB (old man fishing boat) and…read morewanted to install a Minn Kota PowerDrive bow trolling motor with spot lock because I hate the hassle of using an anchor. Brian previewed the job to make sure I had assembled the necessary components for installation. He had an opening in his schedule and by yesterday afternoon, the motor was up and running. I acted as his second set of hands and found his work to be thorough and thoughtful. Highly recommend,

Henry was amazing! He came highly recommended by a friend, and he absolutely delivered. We needed…read moreroutine maintenance on our boat before summer, and Henry thoroughly inspected everything and found a few issues that needed attention. He completed an oil change, impeller replacement, prop fluid change, installed a new starter, and replaced the water pump. Throughout the process, he was professional, responsive, and always willing to answer any questions we had. The only delay was waiting for a part to be delivered so it could be installed, but that was completely out of his control. Other than that, the turnaround time was pretty fast. We really appreciate his expertise and attention to detail. Our boat is running great, and we're all set for a fun and worry free summer on the water. Highly recommend Henry for anyone looking for reliable and honest boat maintenance and repairs!

Amazing work by Henry. Diagnosed and fixed my major engine failure in the most efficient time…read morepossible. Workmanship, precision, and pride in his work will make him one of the best mechanics I've worked with, and I've unfortunately been through many and hope I won't ever have to look for another one again. On the same day visit, he was able to take apart the top end of my Mercruiser horizon 8.1l, and determine that the rocker, push rod, and lifter failed. To be able to determine a severe cause in engine failure in a single afternoon is both impressive, efficient, and a relief to know what the problem is and the plan of action to get it up and running. Second visit, he completed all of the repairs with all of the new parts. My engine was back up and running before the second weekend. Crucial to enjoy as many limited summer weekends as there are here in California. Simply stated, amazing, professional, reliable, and honest mechanic I would hope to never lose contact with. Thank you Henry and it was a pleasure watching you work and learning the difference between quality and pride of workmanship vs not. Albert