Rekluse clutch on 450 KTMnot working right...no free play, hard to shift plus worn chain and tire…read more Got it done in 3 days and even pit the bike back in my truck for me. Good guys Vince, Matt, William. Appreciate your work. Now I can roost again!!! . Eric J Storm

Awesome service from Vincent and his crew. Went in today to get some work done on my ZX14R, and the…read moreservice was quick and the price was great! Definitely will be back when I need some more work done!

I rarely leave negative reviews, but I feel it's important to share my experience…read more Before purchasing my Polaris RZR, I was told the vehicle had been fully inspected and that any issues found during inspection would be addressed before delivery. When I arrived to pick up the UTV, I immediately noticed the rear brake pads were metal-to-metal. To his credit, the owner provided part of the brake pads so I could replace them myself, but this made me question how thorough the inspection really was. Within the first week of ownership, I also discovered that three buttons on the Ride Command system were not functioning properly. I never brought this up because I didn't notice it during pickup and decided to let it go. The UTV also was not detailed or cleaned before delivery, which wasn't a major issue to me, but it added to my overall impression. The biggest issue was the front differential/AWD system. Shortly after purchase, I began experiencing intermittent AWD problems on my first ride. After further testing and consultation with a differential specialist, I was informed that the differential had an internal issue consistent with a pre-existing failure. The AWD would engage when cold but stop engaging once the vehicle warmed up. To the dealership's credit, they offered to rebuild the differential if I paid for the parts and they covered the labor. However, I was disappointed that I was still expected to pay for a major drivetrain issue that appears to have existed before I purchased the vehicle. This review is not about the cost of the repair. It's about the principle of selling a vehicle as fully inspected and then discovering multiple issues shortly after purchase, including a significant differential problem. Based on my experience, I cannot recommend this dealership.

The worst customer service rude never go to this place or call 20 min on hold to hang up on me the…read morei call with a different number tells me he will return my call never did call back next day to be put on hold again

** (1 Star)** I am…read moreextremely disappointed with my experience and the lack of support I received regarding my **2026 Harley-Davidson Nightster Special with only 1,300 miles**. On Sunday night, my bike suddenly would not start, leaving me stranded. Since Harley dealerships are closed on Sundays, I called the nearest open dealership on Monday morning (Riverside Harley-Davidson) to start a warranty claim. Instead of helping, I was told it would take **approximately two weeks** just for them to pick up the motorcycle. For a nearly brand-new motorcycle that is still under warranty, that is completely unacceptable. Because I rely on my bike and couldn't wait two weeks, I took it to a local motorcycle shop just to see if they could charge the battery so I could at least get it home. They determined the battery was defective and would not accept a charge. I ended up paying **over $300 out of pocket** for a replacement battery, installation, and coolant refill. What makes this even more frustrating is that I had already completed my **1,000-mile service at Death Valley Harley-Davidson**. If the bike had just been serviced, why was the coolant already low? That immediately raised concerns about the quality of the inspection that was performed. Afterward, I contacted Death Valley Harley-Davidson to explain the situation. Since the motorcycle is still under factory warranty, I requested reimbursement for the repairs. I was told they would not help because I had taken the bike to an independent repair shop. They also told me I should have had the motorcycle towed to the dealership instead. My question is: **Why should I have to pay out of pocket to tow a brand-new motorcycle with a warranty because it became inoperable due to what appears to be a defective battery?** I had no reasonable way to transport the bike myself, and Harley dealerships advertise roadside assistance and warranty support. Telling a customer they're responsible for towing costs on a defective, nearly new motorcycle is not the level of customer service I expected when purchasing a Harley-Davidson. I'm not upset that a battery failed--defective parts happen. I'm upset with how the situation was handled. A premium motorcycle brand should stand behind its products and take care of customers when defects occur, especially on a bike with only 1,300 miles. Unfortunately, instead of feeling supported, I was left paying for repairs myself and being told there was nothing they could do. This experience has seriously damaged my confidence in Harley-Davidson's customer service and warranty process.

Don Shults is an amazing sales person!! Awesome customer service!! Great cool personality and knows…read morehis bikes!!

Joey at Get Lost is a very knowledgeable and friendly person. He has tons of experience working for…read morethe Motor Company and opened his own shop. I did some motor work myself and the results weren't good. I called Joey in a panic and he had my bike fixed in 1 day and half the price the dealership would have charged. I am going on a long ride and I will be taking my bike to Joey soon so he can give it a once over. I trust this man and wish him nothing but success in his chosen career. BTW, the guys at the local motor company all speak highly of him and his credentials as a repair shop mechanic-owner. Support this shop, we need an alternative to the dealership.

Joey is absolutely awesome! I highly recommend Get Lost -Twin. They are the best in Town, hands…read moredown!

Extremely poor scheduling and customer service. I scheduled…read morean appointment and never received any confirmation or text reminder. On the day of the service, no one showed up. When I called the number listed on Yelp, I was told that my appointment was actually set for a completely different date and time than what was shown on Yelp. I gave them the benefit of the doubt and rescheduled for a new date and time. Once again, no one showed up, and I didn't receive any text message or update. I've called multiple times and sent several messages with no response at all. This level of communication and reliability is unacceptable. Be aware before booking--very bad scheduling and customer service. I would rate no star

We couldn't be more grateful to Tech who helped rescue two stray kittens from inside our vehicle…read moreengine area. He was punctual, focused on task, professional and quick to remove belly pan, extract kittens and reinstall belly pan. Price to save these babies was worth the price. My husband and I would definitely contact this company for future car repairs but, hopefully, no more cat rescues.

I took my vehicle for diagnostic testing and I was so thankful for the courteous and professional…read moreand Ventura was very honest. I recommend anyone to this establishment they above and beyond to the best to fix what ever is wrong with your vehicle. My hat goes off to each and every workers. The best service. Loretta Guerrero

negative 5 stars. do not trust any of the 5 star reviews. do not trust these people with your car…read moreor even an opened water bottle around them. I have never paid a mechanic about 8 thousand dollars and left with countless more problems then i did before paying to fix the one. and not even the one thing they were paid to fix was properly fixed or installed correctly.... i mean they couldn't even figure out how to put the most simple self explanatory battery cover back on, I should've known after that it wasn't going to be good but it was too late at that point. And just kept getting worse and worse and the transmission rattles real loud cause they'd didn't attach it properly so now it's just hanging on the cross bar. they also damaged custom handcrafted work I got done to my car and we actually came to an agreement for them to pay me back a small fraction of the thousands i spent on it, ( and this is before i even realized they didn't install the transmission anywhere near correctly) but I called them for months about it and every time i got some b.s run around saying they'd get back to me and the allegedly the boss or manager was never around or to be found, how convenient... and I never got the crumbs they promised me for the thousands of dollars it cost in damage. No apology, no repair on the transmission (that I paid them around 8 grand to fix in the first place) not that I'd even trust em to do it now.. and I've already spent a couple grand bringing my car to other mechanics just trying to figure out and fix what they f*cked up on my car. these people are shady, slimey, greasy little f*cks and do NOT deserve to be in business nor do they deserve your business. Nor do you want to deal with the type of headache and problems it comes with. you are going to be better off going literally anywhere else besides here. Stay away at all costs or you will pay the cost... and another one to pay the next guy to fix the cost you just payed lol. But if i save at least just one person from going there again or ever in the first place i'll at least be able to sleep at night... so please for the love of god and all that is holy just go anywhere else.

Tony at Motorcycle Zone is the only mechanic I trust with our boat & desert toys. He's reliable,…read moreprofessional, and always gets the job done right. Whether it's a quick fix on my boy's dirt bikes or a bigger repair on my quad, Tony's efficiency and honesty keep me coming back. Highly recommend!!

I've been a loyal customer at Motorcycle Zone for years, Tony is simply the best. He's honest &…read moreknowledgeable, very clearly a mechanic of decades. He charges fairly & is one of the most reliable people you'll ever meet had a major engine issue right before a planned ride. Tony had it diagnosed and repaired so quickly, it felt like a miracle. That's the kind of professionalism and efficiency that makes you stay with one mechanic forever. From motorcycles to quads and even jet skis, Tony's expertise is unmatched. Hondas, Harley's, Yamahas, you name it. I wouldn't trust my toys with anyone else.

Thomas Swan was the tow truck driver that came to pick me up when my Lexus broke down last week…read more He was courteous, efficient, kind and helpful to me in a time that I found to be distressing. It was just before sunset and I wasn't in the best part of town. I expressed my concern to dispatch and Air Expressway Towing took the extra mile to come and get me in a very short amount of time, a mere 15 minutes from my initial phone call. I highly endorse Air Expressway Towing, and specifically Thomas Swan. I was greatly impressed and honored that they took my problem and made it their problem and got me to my mechanic safely!

Great job. Great driver. I will use again if needed. Nice truck, clean, and had no funk smell.read more