Very gentle with my 10yo Aussie. He's very apprehensive of the grooming salon and having Ember and…read morecrew groom him at the house really reduced his anxiety. On top of that, she gave him an outstanding wash, cut, nails, the works! Totally recommend!

They were so great with our animated gal. She looks so good, smells great and is more comfortable…read more Gave us suggestions on any issues she found. Will book again!

My Maltipoo has a standing appointment every six weeks and they do a wonderful job with grooming my…read morelittle rescue dog. We have been going to them for over two years now and although I don't remember how I found them but they never disappoint. My dog dislikes the process but always looks 100% better when I pick her up.

Our groomer was young and seriously lacking in experience. Recently we moved to Eugene so will…read morecontinue to seek an experienced groomer. The young lady was very sweet though, but charged almost twice the amount we paid for a good groomer in Sacramento.

My golden retriever LOVES coming here! She flies through the door and loves being greeted by the…read morestaff. A few hours later she's returned to me looking so cute and smelling clean and fresh. Jess does a great job of making her look civilized again!

The Groomers are very nice and right away my dog Miley was comfortable with her groomer. I had…read moreMiley's toenails trimmed, I've tried to do it on my own and Miley would fight me all the way, but her groomer had Miley's nails done in minutes without issues. They got us an appointment right away and the price was great. Definitely enjoyed the staff and the price.

We've been bringing our lab Schatzi to Central Bark for over three years. The staff love her, and…read moreshe loves them back. All the pups are vetted before being admitted, so we've never had to worry about aggression from other dogs. And they're super attentive, even calling me at work once when they spotted a small wound that I didn't notice that morning (she got it hiking through brush with her dad the previous evening; it was minor, but I so appreciated their concern). Most of all, Schatzi loves it there. She gets so excited when I tell her it's time to go to "school." I don't think you could find a kinder, cleaner, safer place to bring your fur kid.

I've been thinking about writing this review for a long time. I brought my 2 dogs into CB over a…read moreyear ago. The staff were very friendly but ultimately they lost our business and here's why: My older dog had a hard time there. He's nervous. At pickup we were told he actually bit the handler, because he tried to escape the kennel and he grabbed him suddenly. He reassured me that "dogs bite for a reason" - which is true. I actually felt bad about the injury and we didn't take him back. One staff member said he could return, but the staff member who was bitten implied that he probably will never acclimate to them. My other dog is social and confident. She returned a couple times for doggy play dates. I liked her having somewhere to be and something to do while I worked. However, CB requires you bring your dog at least once a week for them to be able to socialize with the dog groups. This is financially problematic for me. I could probably do every other week, but that wasn't sufficient for them. They know the dogs temperaments and they're all familiar with each other, so the weekly requirement is such a price gouge. Without those weekly visits, she'd be confined to one on one play with the humans only. That sucks. The real final problem for me was a social media post I saw, almost a year ago. They posted a dog recipe for something that included garlic. Garlic is apparently a controversial topic. I responded to their story that garlic is toxic to dogs. See the photo along with this review. They responded that garlic is ok in small amounts, despite the known toxin. This was bewildering to me. Why would you post anything that could potentially harm a dog? What if the recipe is wrong? What if a dog is more sensitive than others? The logic here is "toxins in small amounts are ok" and I cannot get behind a place that thinks that. I'm leaving my dog in their care. What else might be ok in small amounts? A little bit of mishandling is ok? A little bit of other toxins? As long as they survive it's ok? Where is the line? The mistrust here tipped the scale to never returning.

Bleu my 17 week old Yorkie was groomed for the first time today and shampooed. He was a little…read morewiggly and squirmy, but braille handled him just fine. I like the results and I'll see Brielle in six weeks.

Brielle was very good with my Frenchie Bella. Kind, caring and patient with nail Dremel. Bath was…read morecomplete with clean up within about 30 minutes and she was able to clean teeth which is challenging for me to do on my own. Plan to have her back in 3 weeks.

My dog Beck has gone here for over a year. He loves all his friends and people there. They take…read moregood care of him and he gets so much exercise. I am so happy OPK is available to my pup!

This facility and its staff are quite nice. Gorgeous location and lovely facility. I realized my…read morepup wasnt quite ready for training (kill shelter rescue) but they are definitely excellent at what they do.

Amazing they were able to get me a next day appointment . Clean cut fast service would use them…read moreagain

This place is awful, they will waste your time and turn your dog down because they are unorganized…read moreand all over the place. Not a professional experience, you can find a much better place that actually cares abt you and your dog.

Every day I wake up without the love of my life,she was the most special husky wolf.She was my…read moreeverything.Because of the neglect and lack of care by this facility,and their untrained staff,she's dead. I was rescuing a foster puppy but hadn't been informed that she had been exposed to distemper,until after she arrived. I hurriedly got my 4 dogs into boarding even though they were vaccinated,I wanted to keep my wolf safe,since our last foster gave her kennel cough. The morning I was supposed to pick up my pack,I got a call as I was heading out the door.One of my dogs was dead,they wouldn't tell me who,even though they knew. I was in shock but tried to keep everything straight so when I finally had time to process it,I would have all the facts committed to memory in order. I arrived and saw the love of my life on a rolling cart. She was covered in blood. Her jugular had been severed and her intestines eaten out. After kissing her face and telling her I loved her more than anything,I wanted to see my other dogs.One of my dogs had many cuts on her so the staff thought she was guilty,but that dog is very submissive,afraid of everything,and she worshipped my wolf.The reason she had so many cuts was because the dog who killed my wolf went after her first. The best friend of the wolf had broken a tooth probably from trying to intervene.She also had bite marks on her face so the guilty dog had also gone after her. When I asked Cody what happened he said he had heard lots of barking around 4a,but it ended quickly. Upon asking him 2 other times,once he responded he only heard a scuffle no barking,and the last time he said no one heard anything. The first time I asked him about what happened that day,he said he fed them after I left but I said I was here until 2 and you said you fed them at 2 for their last meal.He said oh then I fed them at 1 because you were coming.Then he didn't check on them again until the next morning at 7a.1p to 7a is a long time to keep 4 big dogs together in a space that no more than 2 small dogs should share,especially when their own rules say no more than 2 dogs would be kept together at a time. The next time I asked what happened he said he fed them at 2p and they all wanted to be together in the same space. Well that's not true,because my wolf and her best friend were terrified to go into the barn.I don't even want to think about what they went through to make them that afraid to go into the barn,but my dogs were brave,so it must not have been good. The 3rd time I asked what happened that day Cody said,I followed your written directions.I said well that can't be right because my directions said to feed them 12 hours apart and you stop feeding them at 2p you said. Months afterwards he says that I had been feeding them when I visited,which I wouldn't do,because that's THEIR job.So that means they were being starved the whole time they were there.They were getting breakfast maybe,but then I would visit so they weren't being fed dinner,not at 2p,or7p like instructed in writing on their paperwork. So then,they didn't feed them,kept all 4 big dogs stuck together like sardines in a tiny little cell,that was hot,that they didn't let out for 17 hours!!!And then they tried to skirt their accountability by saying I was feeding them when I wasn't,which only proves Cody wasn't feeding them either. ALL of this could have been avoided if Cody had checked with me,hey your dogs are all together in the same cell,should I separate them,like they had supposedly been doing?And I would've said yes,separate them.Or if Cody had asked hey,when you visited,did you feed them?I would've said no,because that's your job.Just like it's your job to follow your own rules of not having more than 2 dogs together at a time. And now...I get to wake up screaming out of dreams periodically,though this happened 7 months ago,and I can't stop missing my dog who died so tragically,who was then vomited up by the dog who killed her,and that dog had to be euthanized because she could never be around other animals safely again.I have 2 dogs left who are traumatized,one of whom was blamed by the staff because they couldn't figure out that she was attacked first.Yet Cody still works there,the staff still defends him,when he's completely in the wrong,can't read dog behavior at all,didn't do his job,completely neglected feeding them or letting them out,for 17 hours!!!And I will never get my love back :( Now that they are being completely dismissive,and didn't even bother with an investigation,or holding Cody accountable for his negligence,now I can't stay quiet. I know I can't be the first to have my pets be treated badly,or neglected,and I'm terrified for anyone who brings their pets there. Please keep your animals safe and take them ANYWHERE else. I miss my wolf girl every day.She's never out of mind,nor is my guilt for taking her to the place where she would meet her death,due to their lack of care,neglect and dismissive behavior.

When I arrived at the kennel to drop off my dog they seemed unaware that I had a reservation for…read moreboarding. Saying "they forgot to write it down". I was scheduled to pick my dog up on a Tuesday (dropped off Saturday AM), however I was going to be delayed and not going to be able to be back until Wednesday. I called the kennel to discuss at 3pm on Monday. I received no answer so left a message. There was no return call that night and I called again at 8 am Tuesday, no answer again. After leaving another message I called every hour that morning. Finally I asked my son to leave work to go get my dog as I was overwhelmed with worry. When he arrived to pick up my dog they were unable to locate all the items I had brought in and were generally disorganized. I can't say that my dog was mistreated but he was certainly stressed. While I was panicking about my dog Tuesday morning I unfortunately found a very sad review on Yelp about West Eugene Kennel. I would recommend finding kennel services elsewhere. Don't take the chance.