My dog loves it here. They have an app that you can access where they give updates on anything and…read morealso can take a picture of your dog for you if you wish. When you first do the consultation with them, they'll take note of your dog's temperament and put them with the appropriate group. The workers there are caring, the facility is clean, safety is a huge priority, and they're easy to access with minimal wait time! This place is fantastic!

My doggo love this place. All I have to say is 'want to go play with your friends?' And the…read moreexcitement begins! At the end of the day he is wore out! Comes home, eats, and crashes. So I know he's had lots of fun!

Heather and her team are kind and caring to my dog and I every time I bring her to board there. I…read morehave been boarding my dog every 3 months for 4 years and everything has been a fabulous experience for both of us. Thank you Heather and Sam and all the team at Tall Oaks.

Lilo had such a great week with her new friends! Having just moved to the area, we were really…read morelooking for somewhere great for her to stay and socialize while we went out of town. The space is so welcoming and clean and Heather was amazing with communicating what we needed to get her all registered for daycare and boarding. There were several other husky and Shepard mixes and overall she got to play and have a great time. As a working dog, I never want her to get bored when we have to leave her home, and she is sleeping so soundly now at home all worn out! Thank you Heather and the crew at Tall Oaks!

Every day I wake up without the love of my life,she was the most special husky wolf.She was my…read moreeverything.Because of the neglect and lack of care by this facility,and their untrained staff,she's dead. I was rescuing a foster puppy but hadn't been informed that she had been exposed to distemper,until after she arrived. I hurriedly got my 4 dogs into boarding even though they were vaccinated,I wanted to keep my wolf safe,since our last foster gave her kennel cough. The morning I was supposed to pick up my pack,I got a call as I was heading out the door.One of my dogs was dead,they wouldn't tell me who,even though they knew. I was in shock but tried to keep everything straight so when I finally had time to process it,I would have all the facts committed to memory in order. I arrived and saw the love of my life on a rolling cart. She was covered in blood. Her jugular had been severed and her intestines eaten out. After kissing her face and telling her I loved her more than anything,I wanted to see my other dogs.One of my dogs had many cuts on her so the staff thought she was guilty,but that dog is very submissive,afraid of everything,and she worshipped my wolf.The reason she had so many cuts was because the dog who killed my wolf went after her first. The best friend of the wolf had broken a tooth probably from trying to intervene.She also had bite marks on her face so the guilty dog had also gone after her. When I asked Cody what happened he said he had heard lots of barking around 4a,but it ended quickly. Upon asking him 2 other times,once he responded he only heard a scuffle no barking,and the last time he said no one heard anything. The first time I asked him about what happened that day,he said he fed them after I left but I said I was here until 2 and you said you fed them at 2 for their last meal.He said oh then I fed them at 1 because you were coming.Then he didn't check on them again until the next morning at 7a.1p to 7a is a long time to keep 4 big dogs together in a space that no more than 2 small dogs should share,especially when their own rules say no more than 2 dogs would be kept together at a time. The next time I asked what happened he said he fed them at 2p and they all wanted to be together in the same space. Well that's not true,because my wolf and her best friend were terrified to go into the barn.I don't even want to think about what they went through to make them that afraid to go into the barn,but my dogs were brave,so it must not have been good. The 3rd time I asked what happened that day Cody said,I followed your written directions.I said well that can't be right because my directions said to feed them 12 hours apart and you stop feeding them at 2p you said. Months afterwards he says that I had been feeding them when I visited,which I wouldn't do,because that's THEIR job.So that means they were being starved the whole time they were there.They were getting breakfast maybe,but then I would visit so they weren't being fed dinner,not at 2p,or7p like instructed in writing on their paperwork. So then,they didn't feed them,kept all 4 big dogs stuck together like sardines in a tiny little cell,that was hot,that they didn't let out for 17 hours!!!And then they tried to skirt their accountability by saying I was feeding them when I wasn't,which only proves Cody wasn't feeding them either. ALL of this could have been avoided if Cody had checked with me,hey your dogs are all together in the same cell,should I separate them,like they had supposedly been doing?And I would've said yes,separate them.Or if Cody had asked hey,when you visited,did you feed them?I would've said no,because that's your job.Just like it's your job to follow your own rules of not having more than 2 dogs together at a time. And now...I get to wake up screaming out of dreams periodically,though this happened 7 months ago,and I can't stop missing my dog who died so tragically,who was then vomited up by the dog who killed her,and that dog had to be euthanized because she could never be around other animals safely again.I have 2 dogs left who are traumatized,one of whom was blamed by the staff because they couldn't figure out that she was attacked first.Yet Cody still works there,the staff still defends him,when he's completely in the wrong,can't read dog behavior at all,didn't do his job,completely neglected feeding them or letting them out,for 17 hours!!!And I will never get my love back :( Now that they are being completely dismissive,and didn't even bother with an investigation,or holding Cody accountable for his negligence,now I can't stay quiet. I know I can't be the first to have my pets be treated badly,or neglected,and I'm terrified for anyone who brings their pets there. Please keep your animals safe and take them ANYWHERE else. I miss my wolf girl every day.She's never out of mind,nor is my guilt for taking her to the place where she would meet her death,due to their lack of care,neglect and dismissive behavior.

When I arrived at the kennel to drop off my dog they seemed unaware that I had a reservation for…read moreboarding. Saying "they forgot to write it down". I was scheduled to pick my dog up on a Tuesday (dropped off Saturday AM), however I was going to be delayed and not going to be able to be back until Wednesday. I called the kennel to discuss at 3pm on Monday. I received no answer so left a message. There was no return call that night and I called again at 8 am Tuesday, no answer again. After leaving another message I called every hour that morning. Finally I asked my son to leave work to go get my dog as I was overwhelmed with worry. When he arrived to pick up my dog they were unable to locate all the items I had brought in and were generally disorganized. I can't say that my dog was mistreated but he was certainly stressed. While I was panicking about my dog Tuesday morning I unfortunately found a very sad review on Yelp about West Eugene Kennel. I would recommend finding kennel services elsewhere. Don't take the chance.

I can't say enough about these folks! They were the only people I trusted to take care of my pittie…read morePiglet during any trips away, long or short. I LOVED that when I called, they always remembered Piglet and said how excited they were to see her again. They were so flexible and compassionate with me when I unexpectedly had to drop Piglet off for an undetermined amount of time due to a tragic death in the family during the pandemic. During the week or so Piglet was there, they went absolutely above and beyond to make an already emotional and stressful time that much easier and never made any of our calls or texts feel transactional-- I always felt like they genuinely cared and Piglet was being well-loved. Unfortunately, I've since moved out of state and have to use another local boarder. Willamette Valley Dog & Cat Motel sets the bar high and nothing quite compares to these guys. We miss you!

The staff here is wonderful and patient with our challenging dog. When we pick her up, she is calm,…read morewell fed, clean and generally has stayed at a Hotel more than a motel lol.

We've been bringing our lab Schatzi to Central Bark for over three years. The staff love her, and…read moreshe loves them back. All the pups are vetted before being admitted, so we've never had to worry about aggression from other dogs. And they're super attentive, even calling me at work once when they spotted a small wound that I didn't notice that morning (she got it hiking through brush with her dad the previous evening; it was minor, but I so appreciated their concern). Most of all, Schatzi loves it there. She gets so excited when I tell her it's time to go to "school." I don't think you could find a kinder, cleaner, safer place to bring your fur kid.

I've been thinking about writing this review for a long time. I brought my 2 dogs into CB over a…read moreyear ago. The staff were very friendly but ultimately they lost our business and here's why: My older dog had a hard time there. He's nervous. At pickup we were told he actually bit the handler, because he tried to escape the kennel and he grabbed him suddenly. He reassured me that "dogs bite for a reason" - which is true. I actually felt bad about the injury and we didn't take him back. One staff member said he could return, but the staff member who was bitten implied that he probably will never acclimate to them. My other dog is social and confident. She returned a couple times for doggy play dates. I liked her having somewhere to be and something to do while I worked. However, CB requires you bring your dog at least once a week for them to be able to socialize with the dog groups. This is financially problematic for me. I could probably do every other week, but that wasn't sufficient for them. They know the dogs temperaments and they're all familiar with each other, so the weekly requirement is such a price gouge. Without those weekly visits, she'd be confined to one on one play with the humans only. That sucks. The real final problem for me was a social media post I saw, almost a year ago. They posted a dog recipe for something that included garlic. Garlic is apparently a controversial topic. I responded to their story that garlic is toxic to dogs. See the photo along with this review. They responded that garlic is ok in small amounts, despite the known toxin. This was bewildering to me. Why would you post anything that could potentially harm a dog? What if the recipe is wrong? What if a dog is more sensitive than others? The logic here is "toxins in small amounts are ok" and I cannot get behind a place that thinks that. I'm leaving my dog in their care. What else might be ok in small amounts? A little bit of mishandling is ok? A little bit of other toxins? As long as they survive it's ok? Where is the line? The mistrust here tipped the scale to never returning.

Debbie has been so helpful in teaching me to teach my dog. We are in the Chaos to Calmness class…read morebecause my (large) dog is reactive to other dogs. As we progress in the program, my confidence grows and his ability to engage with me instead of the environment increases. I really appreciate Debbie's experience and understanding of both dogs and their people!

I have so much respect and appreciation for Miss Debbie! I had never been to any dog training…read moreclasses before and I am so glad that I was able to start off with someone as passionate and experienced as Debbie. I was looking for a trainer that focuses on positive reinforcement and who provided a safe environment for my dog. My number one concern with any kind of service provider for my pets is that I feel that I can trust them. I absolutely trust Debbie's judgement, safety/cleanliness protocols, and that she truly cares about the wellbeing of all the dogs in her classes. I brought home my dog at 1.5 years old after he was bounced around through multiple homes, so he had plenty of time in his formative first 18 months of life to create habits and default behaviors which did not serve him. He had no emotional regulation when it came to his excitability. I knew he was only happy and eager when he saw other dogs, but I also knew it could spook other dogs and that sort of chaotic energy can lead to defensive behaviors, something I wanted to avoid at all costs both for the safety of my dog as well as other dogs and their owners. We have seen a tremendous improvement in his excitability, so much so that friends, family and even my vet have commented on the improvement. We still have work to do, but I am now able to take him to a wider variety of places as well as able to take him on walks which I wasn't able to do before. He is a calmer, happier dog. And I am a calmer, happier owner now that I have tools and knowledge that I can implement in real life, which is so much easier to do after being able to practice these things in a safe, controlled class environment. Debbie has been nothing but positive, patient, helpful and insightful. She explains the whats and the whys. In getting the experience of practicing these training games and in learning from her talks both at class and in the online training videos for her students which supplements in person classes, I have been able to get a deeper, hands on understanding of those whats and the whys. If you are looking for a trustworthy trainer who works to truly modify your dogs behavior on a deeper level by changing their emotions and associations through positive reinforcement, then Debbie is for you! Also, I see another reviewer putting down Debbie's basement suite training location. I can't help but think that is a silly criticism because the basement suite does so much to block out outside sounds and sights that could interfere with training for reactive dogs. It makes it so much easier to keep my dog focused on the task at hand!!

Chrissy trained both my australian labradoodle and his sister who was adopted by a neighbor, before…read morewe took them home (they were puppies that we adopted from spring creek labradoodle). She did an amazing job. Both dogs came crate trained, fairly potty trained (as much as a puppy can be), trained to come at command, to sit, stay, etc. My favorite is "leave it". We can literally put a juicy piece of chicken right next to him and tell him to leave it and he will! Our puppy is now 7 months old and the best behaved puppy we could have hoped for. Everyone that meets him comments on how well behaved he is and what a good dog is. Chrissy clearly has a natural love for animals and we couldn't have been happier with the training.

Chrissy at CPT-Eugene is an excellent trainer! In our two years of searching for someone to help…read morewith training (currently advanced/task training) for our two year old service dog, Jada, we have had both group classes and privates with several local trainers in CA. It was a big commitment to travel to Eugene, OR for training, but well worth it. We gained valuable skills and insights that we can continue to use to improve our communication, relationship, and results with our service dog. With my daughter's daily practice between lessons, we saw immediate improvement in Jada's ability to learn, general behavior, and enthusiasm to work. CPT uses a balanced approach and customized plan for training that is scientifically based. We met with Chrissy in-person for our training, but I would be 100% confident to also recommend her for the board-and-train service as well. She is a competent trainer who cares about your dog's well-being in the training process; she will do right by your pup!

this is the spot for Spot. best dog ranch in the valley. Denim and his staff are outstanding…read more excellent rates and cleanliness and attentive to your pet. i would definitely give them a chance to prove it to you.

Great experience! Easy drop off. Denim was there to show us around and he took good care of our…read morepuppy. This was his first night away from home. Thanks for taking such good care of him