My husband and I moved to the area a little over a year ago with our beagle, Tucker. Pretty soon…read moreinto our time here, we needed a pet sitter that we could trust to take care of Tucker. We knew that we needed someone who could come to the house because Tucker has a lot of anxiety and a kennel is just not the place for him. My husband and I also do a lot of traveling and many times it is not feasible to bring Tucker. I found Zach and Felicia on yelp and figured I would give them a call. Zach came over to meet Tucker and I just knew from this meeting that we had found our pet sitter. Tucker has many anxiety issues and he tends to be apprehensive around men, but he warmed up to Zach right away. We call on Zach and Felicia every time we need to leave town and they have always been there for us. Sometimes we have even had to call on them last minute and they still make it work! We had a crazy schedule this summer and they were able to take care of him each time. While we are away, they send us updates to let us know how he is doing. This helps me to relax, knowing that he is in good hands. The best part is that when we return home, Tucker is happy. I find their $15 a visit rate to be extremely reasonable especially because I know they are taking such good care of our dog. They also offer overnight visits and boarding from their home, which are both great options. We are all so thankful that we met this wonderful couple! I highly recommend them!

I have a 4-1/2-month old shiba inu puppy who is a handful, and despite the fact that I'm a…read morefull-time student and I'm home quite a bit, there are those days where my presence is required on the UO campus for a pretty long stretch. I waited quite a while to get my dog mainly because I wanted to be able to be around the house for him, so it was important to me to select a good pet sitter who would be able to take him out to the bathroom and refresh his food bowl if needed. I contacted a few other Yelpers about their experience with LPPC, and had an overall good feeling. Larry and Margaret, the owners of the company (a retired couple who purchased the company from some UO students a little while ago), came to visit me and the puppy and were extremely friendly and personable. Their rates are good, too, especially for multiple walks paid for up-front (they offer a discount and will let you schedule your visits however you'd like)--I paid $135 for 10 visits, which works out to be a discount of $1.50 off the normal $15/visit rate. They were extremely flexible with payment, allowing me to leave a check to be picked up on their second visit. Most importantly, though, Hiro seems to like all of them a great deal, and Margaret always leaves very nice and detailed notes about their visits. (She even suggested that I move his kennel closer to the door, as he is a bit excitable and tends to have piddle accidents when new people show up at the apartment.) Overall I find these folks very trustworthy, and I will continue to use them for the foreseeable future.

I can't say enough about these folks! They were the only people I trusted to take care of my pittie…read morePiglet during any trips away, long or short. I LOVED that when I called, they always remembered Piglet and said how excited they were to see her again. They were so flexible and compassionate with me when I unexpectedly had to drop Piglet off for an undetermined amount of time due to a tragic death in the family during the pandemic. During the week or so Piglet was there, they went absolutely above and beyond to make an already emotional and stressful time that much easier and never made any of our calls or texts feel transactional-- I always felt like they genuinely cared and Piglet was being well-loved. Unfortunately, I've since moved out of state and have to use another local boarder. Willamette Valley Dog & Cat Motel sets the bar high and nothing quite compares to these guys. We miss you!

The staff here is wonderful and patient with our challenging dog. When we pick her up, she is calm,…read morewell fed, clean and generally has stayed at a Hotel more than a motel lol.

So we just went out of town for the first time in over a year and a half, and we used Tasha at…read moreEugene pet nanny and it was the best! The best time because were able to relax and know that our cats were taken care of, she came twice a day gave them medicine and food, she talked and played with them she just took care of everything. She watered my fuchsias for me because was really hot this week. She checks the mail and keeps an eye on the house. We can't wait until we go out of town again because we know we will have somebody to take care of our cats and that is just the best feeling ever.

Tasha is a true blessing! Our feline fur baby is nearly 19 years young and has a few health issues…read morethat requires subcutaneous fluids 2x a week plus a B12 shot. My partner and I have various disabilities that doesn't give us the best option of administering what our boy needs. We called on Tasha to be his nurse and she has truly been wonderful. Having the option of in-home care for our boy has changed our (and his) world for the better. The stress of the carrier, car rides and the vet every week is no longer necessary! Tasha comes to our apartment twice a week and brings a warm, soft blanket just for him. She really takes the time to connect to our fur baby and she takes the time to connect with us as well. Tasha answers any questions to the best of her ability. She's intelligent, patient, incredibly caring and professional. You can tell that she has a deep passion for animals and a lot of training and experience that has given her the tools she needs to provide the very best care. She keeps in weekly contact, checking on our boy and reminding us of appointments as well as offering a different time for her to come in as her schedule allows. We keep an odd schedule and Tasha is very accommodating! Our fur baby likes Tasha and he's comfortable with her too. She's given all of us some peace of mind and the security of knowing she's there when we need her. Tasha has gone above and beyond her call of duty and we are so grateful to her! She's dependable, punctual and a good person with a heart of gold, a sharp mind and a gentle hand. We are blessed with more precious time with our fur baby because Tasha has made it so. If you're looking for someone who is caring, professional and who treats your fur baby as an individual and not just another animal - then Tasha is who you need! We trust her with our fur baby and that is priceless. :)

My dog loves it here. They have an app that you can access where they give updates on anything and…read morealso can take a picture of your dog for you if you wish. When you first do the consultation with them, they'll take note of your dog's temperament and put them with the appropriate group. The workers there are caring, the facility is clean, safety is a huge priority, and they're easy to access with minimal wait time! This place is fantastic!

My doggo love this place. All I have to say is 'want to go play with your friends?' And the…read moreexcitement begins! At the end of the day he is wore out! Comes home, eats, and crashes. So I know he's had lots of fun!

Heather and her team are kind and caring to my dog and I every time I bring her to board there. I…read morehave been boarding my dog every 3 months for 4 years and everything has been a fabulous experience for both of us. Thank you Heather and Sam and all the team at Tall Oaks.

Lilo had such a great week with her new friends! Having just moved to the area, we were really…read morelooking for somewhere great for her to stay and socialize while we went out of town. The space is so welcoming and clean and Heather was amazing with communicating what we needed to get her all registered for daycare and boarding. There were several other husky and Shepard mixes and overall she got to play and have a great time. As a working dog, I never want her to get bored when we have to leave her home, and she is sleeping so soundly now at home all worn out! Thank you Heather and the crew at Tall Oaks!

Every day I wake up without the love of my life,she was the most special husky wolf.She was my…read moreeverything.Because of the neglect and lack of care by this facility,and their untrained staff,she's dead. I was rescuing a foster puppy but hadn't been informed that she had been exposed to distemper,until after she arrived. I hurriedly got my 4 dogs into boarding even though they were vaccinated,I wanted to keep my wolf safe,since our last foster gave her kennel cough. The morning I was supposed to pick up my pack,I got a call as I was heading out the door.One of my dogs was dead,they wouldn't tell me who,even though they knew. I was in shock but tried to keep everything straight so when I finally had time to process it,I would have all the facts committed to memory in order. I arrived and saw the love of my life on a rolling cart. She was covered in blood. Her jugular had been severed and her intestines eaten out. After kissing her face and telling her I loved her more than anything,I wanted to see my other dogs.One of my dogs had many cuts on her so the staff thought she was guilty,but that dog is very submissive,afraid of everything,and she worshipped my wolf.The reason she had so many cuts was because the dog who killed my wolf went after her first. The best friend of the wolf had broken a tooth probably from trying to intervene.She also had bite marks on her face so the guilty dog had also gone after her. When I asked Cody what happened he said he had heard lots of barking around 4a,but it ended quickly. Upon asking him 2 other times,once he responded he only heard a scuffle no barking,and the last time he said no one heard anything. The first time I asked him about what happened that day,he said he fed them after I left but I said I was here until 2 and you said you fed them at 2 for their last meal.He said oh then I fed them at 1 because you were coming.Then he didn't check on them again until the next morning at 7a.1p to 7a is a long time to keep 4 big dogs together in a space that no more than 2 small dogs should share,especially when their own rules say no more than 2 dogs would be kept together at a time. The next time I asked what happened he said he fed them at 2p and they all wanted to be together in the same space. Well that's not true,because my wolf and her best friend were terrified to go into the barn.I don't even want to think about what they went through to make them that afraid to go into the barn,but my dogs were brave,so it must not have been good. The 3rd time I asked what happened that day Cody said,I followed your written directions.I said well that can't be right because my directions said to feed them 12 hours apart and you stop feeding them at 2p you said. Months afterwards he says that I had been feeding them when I visited,which I wouldn't do,because that's THEIR job.So that means they were being starved the whole time they were there.They were getting breakfast maybe,but then I would visit so they weren't being fed dinner,not at 2p,or7p like instructed in writing on their paperwork. So then,they didn't feed them,kept all 4 big dogs stuck together like sardines in a tiny little cell,that was hot,that they didn't let out for 17 hours!!!And then they tried to skirt their accountability by saying I was feeding them when I wasn't,which only proves Cody wasn't feeding them either. ALL of this could have been avoided if Cody had checked with me,hey your dogs are all together in the same cell,should I separate them,like they had supposedly been doing?And I would've said yes,separate them.Or if Cody had asked hey,when you visited,did you feed them?I would've said no,because that's your job.Just like it's your job to follow your own rules of not having more than 2 dogs together at a time. And now...I get to wake up screaming out of dreams periodically,though this happened 7 months ago,and I can't stop missing my dog who died so tragically,who was then vomited up by the dog who killed her,and that dog had to be euthanized because she could never be around other animals safely again.I have 2 dogs left who are traumatized,one of whom was blamed by the staff because they couldn't figure out that she was attacked first.Yet Cody still works there,the staff still defends him,when he's completely in the wrong,can't read dog behavior at all,didn't do his job,completely neglected feeding them or letting them out,for 17 hours!!!And I will never get my love back :( Now that they are being completely dismissive,and didn't even bother with an investigation,or holding Cody accountable for his negligence,now I can't stay quiet. I know I can't be the first to have my pets be treated badly,or neglected,and I'm terrified for anyone who brings their pets there. Please keep your animals safe and take them ANYWHERE else. I miss my wolf girl every day.She's never out of mind,nor is my guilt for taking her to the place where she would meet her death,due to their lack of care,neglect and dismissive behavior.

When I arrived at the kennel to drop off my dog they seemed unaware that I had a reservation for…read moreboarding. Saying "they forgot to write it down". I was scheduled to pick my dog up on a Tuesday (dropped off Saturday AM), however I was going to be delayed and not going to be able to be back until Wednesday. I called the kennel to discuss at 3pm on Monday. I received no answer so left a message. There was no return call that night and I called again at 8 am Tuesday, no answer again. After leaving another message I called every hour that morning. Finally I asked my son to leave work to go get my dog as I was overwhelmed with worry. When he arrived to pick up my dog they were unable to locate all the items I had brought in and were generally disorganized. I can't say that my dog was mistreated but he was certainly stressed. While I was panicking about my dog Tuesday morning I unfortunately found a very sad review on Yelp about West Eugene Kennel. I would recommend finding kennel services elsewhere. Don't take the chance.

Wonderful cat groomer! Always looks so soft and acts happy when we get home. Princess around.read more

Debbie is a excellent groomer and has great staff who are patient and kind with all the dogs and…read moretheir people ‍

My dog Beck has gone here for over a year. He loves all his friends and people there. They take…read moregood care of him and he gets so much exercise. I am so happy OPK is available to my pup!

This facility and its staff are quite nice. Gorgeous location and lovely facility. I realized my…read morepup wasnt quite ready for training (kill shelter rescue) but they are definitely excellent at what they do.