Amazing. The office is lovely and welcoming, the staff were fantastic and very genuine. This was a…read morefollow up after trying another dentist in Brookings, OR, who spent five minutes talking to me and then told me he needed to send me off to a specialist for a root canal. Turns out I didn't need a root canal, I needed my bite adjusted, which they did on the first visit. Dr Butler was great, very patient, explained what he saw on the Xray, talked over different things like do I grind my teeth (I don't think so), and eventually checked my bite. Which is where we found the issue. They took photos of the tooth and pulled them up on a screen, and talked through all of it clearly and without being condescending or dismissive. All equipment modern, up to date, chairs comfortable. Its a bit too cold, but I tend to expect that with dentists. I hate dentists. This one is not like the others. Highly recommend.

They are completely disorganized with their billing system. They tried to bill me twice for…read moresomething a year previously and when I asked for them to send our billing statements, they refused, and then later texted me dropping myself and my kids from their services. Very disappointing.

Dr Torgeson and his staff are very competent and compassionate. They do excellent dental work and…read moreI am grateful for them making my mouth and overall health feel better. The extra time they spend to be sure it's done right is what we're all wanting! My experience with Dr. Torgeson has been excellent, and your's will be too- top notch! I was short on cash to pay and the office manager helped me find a way to get treatment without taxing my income. Thank you Mountain Stream!

I am so glad I went to see Dr. Torgeson at Mountain Stream Dental. He saved my front teeth from…read morehaving to be pulled out. He did a good job filling them. Now I can eat and not worry about food getting stuck in my teeth. Thank You Dr. Torgeson for the great job you've done. The staff was really nice too. Charlotte

My biggest fear has been the dentist.. A Big Thank You to…read moreeveryone in this office who eased my mind I left with a Better Smile! Thank snagging fir treating me like I treat others Your that 1 in a million!!!

Was lucky to find Dr Bergeson when we first moved to the area. We have experienced nothing but the…read morebest care with him and his wonderful team for ten years now. The whole crew there is friendly, caring and helpful. Dental tech Maggie makes my cleaning visits fun, that's hard to do! Always presented with different options for treatments to fit our budget. Five stars and then some!

I've been here twice now, and both experiences were great. Everyone here has been fantastic. I went…read morea far too long of a period without seeing a dentist before making my first appointment here, and they took great care of me. (The teeth cleaning wasn't that much fun, a lot of that scratching sound from getting the plaque off, not my favorite sound in the world, but that's what I get for not going to a dentist for so long and I'm so so so glad they had the patience to deal with it all. :-D)

Have you ever loved an office for the receptionists? Because I will and I do here. Don't get me…read morewrong, we've gotten great care in this office for years. I have a lot of damage to my teeth from a rough and tumble life, and harbor an innate fear of losing all my teeth, and dental work in general. They are so kind to me. The hygienists are friendly, the bright energy is the perfect distraction from what can be a really uncomfortable situation, and every procedure I've had done has zero problems after the fact. I use state medical and they treat my whole little family like people, not cattle as some offices do, with the equal care and attention they'd give anyone across the board. My boys are handled with enthusiasm and come out laughing. Getting them positive experiences with the dentist is really important. When they've needed more extensive care than this office provides, they work hard to make sure we're connected with the right services based on their experience. When we did have a problem with a different office the one time it happened, they were emphatically upset on our behalf and helped us remedy the problem, taking serious note of our experience for their own future dealings. That says a lot. Professional, clean, fast (so important) and patient with Ridesource clients, I can't say I love going, because it's the dentist, but I don't think I'll be changing as long as I'm in the area.

Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

I have been going to this dentist office for years and paying cash, I showed up for a cleaning to…read morefind that my dental plan expired two days ago but they are now not offering the plan anymore. They did not inform me and we could have done the cleaning 2 days ago but no one notified me, so in the end I was left with paying $75. for their new plan plus an additional $210. just for the cleaning that would have been covered under my original plan, I said no and I will be looking for a new dental office going forward.

I had a lovely new patient intake experience here. Receptionists were friendly and efficient. My…read moreappointment began without delay and I was delighted to encounter Nona, the dental assistant, because she is sweet as a peach. She was attentive, compassionate and also very knowledgeable about the process of getting the right kind of dental treatment for me. She asked me all the right questions and offered great recommendations, which helped me feel like I was in good hands. Was also pleased that the provider was not in a hurry as can be the case in healthcare visits these days. Will be returning for some routine care with Dr. Lee who in the meantime gave me a referral. Thank you all for your great service.

There's ALWAYS A PROBLEM because they are understaffed and new staff is overwhelmed. The lab in my…read morecase NEVER GETS THE FIRST ORDER CORRECT. I had to wait almost 4 months for a new denture and when the 2nd final one came back,it still wasn't right and the Doctor and Assistant gave me attitude like it was my fault. FRUSTRATING EXPERIENCE THAT WILL MAKE YOU WANNA CURSE THEM OUT. Also, the phones to the Corporate office are all rigged to go into voicemail and you cannot reach Corporate or Customer Care to state a complaint. I encourage everyone to contact the American Dental Association AND THE BETTER BUSINESS BUREAU to stop this community abuse

I work in substance treatment and before this was homeless and addicted for decades, and my teeth…read morereflect those poor decisions. Now that im cleaning up my life dental stuff is a priority but its terrifying. I came to Amazon Creek for some extractions and during the second tooth their was interior damage and infection that doesnt show up on xrays. Things went from bad to worse but the Doc didnt break stride, the assistant was amazing too, and they kept me calm as the regular extraction became a surgery. They were calm professionals, communicated with me when they could tell I was getting scared or when the infection pain broke through the numbing injections. I am SO GRATEFUL for Amazon Creek dental! The front desk guy was engaging and informative, every single staff member I spoke to was so kind and welcoming. I WILL BE BACK! And again im so very grateful for everything!!!

I had had a horrific experience with another Dentist. After getting Amazon Creek's number from my…read moreBroker, they had me in the very next day. Dealing only with the broken wisdom tooth today and NOT locking me in a cubicle to try and sell me dentures and partials. The staff and Doctor were SO helpful and empathetic to my pain. I'm SO glad I made the switch. 10/10 from this patient. Amy

Writing this review makes me sad because I have been a patient at Gentle Dental for nearly 15…read moreyears. Last year I went in for an exam but it had been a few years since my previous cleaning and my teeth were in rough shape. The dentist wanted to remove 7 of my teeth! I was shocked and declined the removal. Instead I sought out other alternatives. I had each quadrant of my mouth "scaled" - a deep cleaning procedure that I've had done before. Then I got a water pic and started to up my daily maintenance. When I went back for my 6 month exam this year I received high praise on how good my teeth were and nobody said a thing about those 7 teeth still needing to be removed. Thanks to MYSELF I managed to save and retain all of my teeth! Then, just recently I started experiencing some pain in my gums. It felt like one of my wisdom teeth was trying to grow sideways out of my gums. After a week it hadn't really gotten better so I scheduled a short appointment just to have it checked out. The hygienist took an x-ray and then the dentist came in. He took a quick look and told me that it's not infected, just a small cut in my gums most likely from eating something sharp. He said it's healing fine and I don't need antibiotics. He then shocked me when he said "I recommend removing the wisdom tooth." Then the next thing I knew he was numbing my gums and preparing a shot. That's when I freaked out!!! I was on my lunch break and told him I needed to get back to work. The hygienist said "oh that's fine, you can go back to work." These people clearly do not get to know their patients. First of all, I immediately started to sweat and shake and panic and felt light-headed. I had so many questions, and even if I did decide to have my tooth removed I would need anxiety medication beforehand, someone to accompany me AND to drive me home afterwards, pre-purchased foods at home to eat while my gums healed, and definitely time off from work! I'm also a smoker, so knowing that I wouldn't be able to smoke after having a tooth removed I would need to mentally prepare and plan ahead for that. These people are so quick to jump to "we need to remove your teeth!" Beware! They didn't give me any time to think, just react, and my reaction was to leave. Perhaps if they had sat down calmly and gave me some information to help me understand WHY they thought the tooth should come out then I could at least understand my options, but I was aghast when they didn't even give me any post-surgery instructions beforehand, what to expect, etc. They didn't even give me any time to register what was about to happen. If you have dental anxiety like I do I DO NOT recommend this place. I DO however recommend taking their advice with a grain of salt, stand up for yourself and don't let them pressure you into unnecessary tooth extractions!

I've been here on and off over the years due to insurance. It's been just ok. Some of the people…read moreare super nice and some are not. I've received $500 broken mouth guards twice and had to have them redone. Fine, things happen. The last few times I needed cleaning or fillings, I've had to wait months for an appointment. That's fine, I get your busy. But I had two upcoming visits scheduled for August and September that I made in January. The other day I got a text saying the hygienist I was to see was leaving and they didn't have anyone else to see me so they were canceling my appointment. No reschedule, just canceled. I've already been waiting 7 months. A few days later I get another text saying the dentist is leaving and they are also canceling my September visit. What the heck? Now I have no interest in going back and have to do the whole ridiculously time-consuming research for a new practice.