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    Ridgeline Automotive

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Ridgeline Automotive

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Ridgeline Automotive Photos

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    13 years ago

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    Leavitt Automotive

    Leavitt Automotive

    (15 reviews)

    They were persistent, hardworking, and clear in their communication. They were fair and honest…read morethroughout an unexpectedly complex repair. Most people do not appreciate the vast logistics involved in vehicle repair, the constant challenge of complex inventories, parts, insurance, shipping, manufacturing. Truly respect what these guys navigate. Leavitt does it better than anyone. Really appreciate and highly recommend them.

    I had a terrible experience with Leavitt Automotive in Logan. I own a small dealership in Provo…read morearea, and my son, who goes to school in Logan, had car trouble. His car wouldn't start after stopping briefly, likely due to a faulty starter since there was no cranking or clicking, though the battery seemed fine. After trying to jump-start it without success, we called AAA and had it towed to Leavitt Automotive based on their good reviews. The technician initially said they would test the starter, but later claimed the battery was bad and needed replacement, showing me a test result with handheld device. Despite my skepticism, I agreed to the replacement. The next day, they said the car still wouldn't start and now needed another diagnostic for the starter --apparently, they hadn't tested the starter yet. I had to pay $200 for initial diagnostics and $400 for the battery replacement and additional diagnostic fee to test the starter, so I asked them to reinstall the original battery. AAA then towed it back to my shop in Provo. I had the original battery tested at AutoZone (I wanted to check the condition of the batt.), and it showed as fully functional / healthy - turned out to be a GOOD battery!! OMG!! I called Leavitt Automotive to get refund what they charged ($200 initial diagnostic / $100 battery service), and the representative, Jim insisted the battery was no good. He hung up the phone and never answered. So I called other rep. After more back-and-forth, the owner only offered a $20 refund, claiming it covered the technician's work. Who made a faulty diagnostic?! I paid $300, two tows and got nothing!! My mechanic diagnosed and replaced the starter, and now the car runs and drives perfectly with the original battery--confirming it was a starter issue all along. I'm reporting this incident to the BBB for misleading diagnostics and refusal to take responsibility. The original battery, still in good condition, is proof. This shop is overpriced and untrustworthy. Be cautious--you could end up a victim, too.

    Ridgeline Automotive - autorepair - Updated May 2026

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