Cory was awesome and so helpful with my Chevy Cruze! He was very thorough and super understanding and gave me important updates, I would highly recommend read more

I've taken my car into this establishment a few times and they never fail to have excellent customer service. Their prices are relatively less compared to most of the valley and I would highly recommend them to anyone! read more

Hunter was extremely kind and helpful. He serviced all my tires with the correct air pressure and then offered to look into a potential slow leak in one of the rear tires. The front desk was also very helpful! 10/10 service VERY professional and impressive. read more

I have been going to Big O for most of my mechanical issues with our fleet of vehicles for over 25 years, now, and seriously, these guys are some of the very best in the business. I can always trust that when they make a diagnosis, it is honest and accurate. Their mechanics are good at what they do and I am never disappointed. My husband told a different mechanic friend that we always go to Big O for car repairs, and that mechanic said he'd never trust a tire shop to do mechanic work. Well, I beg to differ in this case. The only time they haven't been able to help was with a transmission issue, and they told me upfront that they couldn't do it and gave me a recommendation for a shop that did. The prices they charge are fair and reasonable, and I always feel like I got value for my money. Cory and his crew are friendly, professional, and go way above and beyond the call of duty to see that our needs are taken care of. They truly do treat us like family. I cannot recommend this shop enough. Thank you Big O. read more

If you want a fantastic group of folks you can Trust to do the job Right and not have issues unchecked, that have your best interest in mind..... GO TO BIG O. They're fast, friendly, honest, best prices an have helped me set up 4 trucks with tires and NEVER have been disappointed with the service or price. 5 plus stars to the whole Store. Thanks you folks. I will be back and recommending you to anyone looking for Auto care read more

Big O Tires - Tires Near Me - Logan, Utah

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Great customer service and speed but I went to change my own oil 5000 miles after they changed it and I couldn't get it off with a socket wrench so I got a 12 inch breaker bar and still couldn't get it off. I won't fault the business but it's pretty annoying when an employee either puts thread lock on your car or over torques the bolt past spec at 25 ft pound and I'm not making it budge.... About to take it to a shop with better tools and see how much force it takes. read more

Cory and his crew were so professional and friendly. I was traveling from another state and they rearranged their schedul, I'm sure, to take care of my alignment and tires. Additionally, they were able to finish the work in what I consider to be record time. The shop was clean and spacious; not what you'd typically get from a Tire Shop. Thank You!! read more

Recommendation: Last night the 'low tire' indicator displayed on the dash of my truck. I stopped at Maverik and placed 6 lbs of air in the tire. This morning I went to Big O Tires on 1400 N 240 E and explained about the tire leak. My truck was taken to the bay immediately. Shortly thereafter the truck was delivered to the front of the store. I was told it was a good thing I came in because there was a nail in the tire. I said, "Thank you, what do I owe you?" The service advisor replied, "Nothing, we are happy to repair the tire and keep you safe on the road." I always trade at Discount Tire in Arizona, where I live, and fully expected to pay for this tire repair at Big O Tires. This is just another example of the friendly people I have encountered while living in Logan during the summers. read more

You get a discount when you check in on the app! So that's a really nice bonus they are offering. Overall friendly workers and people. I gave 3 stars because my 2 last times I've come in they messed something up by not paying enough attention.. ex: repairing a flat tire, but not putting the spare back under the car and instead threw it in the back of the vehicle for me to find and do later. read more

Big O Tires - Lobby area at big o tires - Tires Near Me - Logan, Utah

Had a great experience here. I am an out of state parent of a student at USU. My daughter needed a new tire and was anxious about how to manage it on her own. Big O Tires was recommended by a few parents. I called ahead and spoke with Sam. He was great! He took care of my daughter, was very communicative with me, and made the process very easy for both of us. Will be back for next service and will recommend to others. Thanks! read more

Really great customer service--I recently got new tires and the service was fast and the man who rang me up walked me through the whole process. I've also taken my car here to get a leak in my tires fixed (before the new ones!) and they fixed it for free! read more

My sister went in to get a regular inspection and oil change and they started the car without oil and ruined the engine. Now the new car needs a new engine and they refuse to help and admit to the issue. read more

This location is very trustworthy! I have gone to this location many times in the last 2 years and have always been pleased with the service

I have been to most auto repair shops in Logan (both jiffy lubes, car smart, etc.) this is by far the favorite the guy up front, I can't remember his name is really great! They have definitely earned my business read more

I had a great experience at this location! I have been here a few times to get my tires filled, but this time I had my oil changed. I called before going to see how long the wait was (they only work off of walk-ins) I dropped my car off and walked over to the mall. I was in & out within an hour. They texted me when my car was done, and they were great to work with! I didn't know they did oil changes, but I was pleased with the service! The employees were nice & helpful. read more

Got a screw in my tire somewhere between Ogden and Logan, came in here they pulled my car right in and had me safely on my way in about 20 minutes. Awesome service, great people. Highly recommend read more

Skyler is so amazing. I will forever be a customer at Big O tires because of his service. Quick, reliable, efficient along with being just a lovely individual. He helped me get my oil changed and air in my tires and I wasn't even aware that you need to put air in your tires. He was great and deserves a raise. read more

I couldn't say enough nice words about Big O Tires even if I tried. These guys are the best of the best. We came in two days in a row with car troubles and they went above and beyond to help us out. Kory even made a few calls to make sure we were taken care of. In the end, they didn't even charge us for anything even though we had been in at least 4 separate times. I am so eternally grateful to the Big O Team and I will be a customer for life!! Thank you Big O Tires! read more

Unfortunately, I discovered that the folks at Big O Tires are just out to fleece customers - trying to convince them to purchase new tires, even when you don't need them. A nail punctured my rear driver side tire the other day. It was a slow leak. So, I called up Big O Tires and asked how much it would cost to patch a tire. I was told $10. Great price, right? So, I brought it into Big O Tires to get patched. The associate came out and told me, "The puncture's too close to the sidewall for us to patch, legally. You're going to have to buy a new tire." 2 new tires would have run me ~$300. Seemed mighty fishy to me - I've fixed punctures in the past that were a lot closer to the sidewall. So, I stopped by Discount Tires just down the road on Main Street. I pointed out the puncture to them, and they said, "No problem. We'll have this fixed for you in 15 minutes." The key lesson I learned: When somebody quotes you $10 to patch your tire, and his business is called "Big O Tires," you can probably assume that he doesn't make his money from patching old tires, but rather, he makes it by SELLING YOU NEW TIRES, EVEN IF YOU DON'T NEED THEM. I was very disappointed in the folks at Big O. Now I know - always go to the honest folks at Discount Tires instead! read more

Great customer service, willing to take care of the customer and make things right. I had an issue with not being notified that my brake pads were bad and it cost me a lot of cash I wasn't expecting to pay. I was contacted by the store manager Cory and he was awesome at listening to what happened and apologizing for the mishap. He credited my account for the mistake and was genuine in making sure I was happy and willing to give them another chance. Thanks for taking care of the customer and making sure things were done right. read more

My Mazda needed a new valve stem on my TPMS and I wanted to take advantage of the free alignment check. I was there before they opened and was literally the first customer - somehow, 5 other customers came and left before mine came out 40 minutes later... I really thought this was going to be a quick visit. Problems: they don't have a torx driver small enough to put a new stem on the tpms... so my options were a brand new tpms for $100, or a rubber stem... I was pretty shocked. Big O didn't have a precision sized torx to install a 'service kit' on a Mazda TPMS. I don't get it... and the icing - they forgot to do an alignment check... 40 minutes to install a rubber valve stem!!!!! I am completely unsatisfied - I think Walmart would have done a better job - and that's the last place I would want to go. read more

The staff is great I'm sure due to the leadership of Corey. Everytime I have needed their service, they have bent over backward to assist me. If there is a hiccup as will happen with all businesses, they have remedied the problem immediately. I wouldn't hesitate to bring by car here for any tire needs. read more

Update: Ryan Walker, the Store Owner, contacted me about the problem and asked me to come in and talk. When I did I learned that they had other complaints about the person who treated me very poorly and as a result they let him go. Ryan also offered to replace the tires in order to make things right. This is the kind of service that I was used to at this store and I am very happy that they have identified the problem and solved it, both with me personally and internally with their own staff. The people who I was initially impressed with are still working there, and based on the way that this was resolved I will continue to work with Big O for all of my tire needs in the future. I am confident that I will be treated fairly and I'm sure that they will do the same for you. read more

We've been going to Big O for years and had pretty decent experiences, but this last one made us loose all trust in that store. We took our car for safety, etc to get our car registered. The safety didn't pass due to the emergency break part(which they fixed a year ago and it broke within a week. Not sure if that is a coincidence..) Well they told us the car would be done by the afternoon with getting fixed. Come end of business hours the car was not worked on yet, but they never bothered to call and update us. They took a look at the car again before they left and said we needed a part ordered. They told us it would be ordered and in a few days we could come back. We wondered why they didn't realize they needed the part and to let us know when they checked on the car the first time. Well three days later we called back for an update on the part since we didn't hear back yet from them. After being transferred 3 times, we were told they forgot to order it, and laughed it off like it was not a big deal. WAY BAD CUSTOMER SERVICE. The guy then ordered it, but told us to call back tomorrow to see if it really came because he was probably going to forget. Are you kidding me? Ever heard of pen and paper? I get places and people make mistakes, but this is all around laziness and no lack of organization. They have unfortunately lost our trust and we will not be coming back here again. read more

I am literally in awe of this place. I called the day of and asked if they had any openings, they said they did so I brought my car in for an oil change. The oil change itself took 20 minutes! I was in and out in no time. Plus they have seating and free wifi while you wait. $30 for an oil change isn't too bad either. read more

I have been coming here for years. They are friendly, quick, and have competitive prices. I can actually say they are MY tire store.

Prices are standard. They won't let you provide your own Oil/Filter and receive a discount for the materials difference. You can usually find good coupons online to save $10 on your next visit. They generally work quickly, but call ahead to make sure they're not back-logged before showing up. read more

Experienced a miscommunication with a different Big-O-Tire store. This location though was very helpful and considerate. They took care of us on our replacement tire and gave us a great customer experience. Thank you! read more

With my first vehicle, they changed the fuel pump under a 3rd party warranty. However, my fuel gage was unresponsive after the change. Long story short, Big O didn't take responsibility for the mishap and ultimately told me to take it to a dealer and pay for the work. Fast forward a few years with a different vehicle. I had the tires rotated after previously buying from this store and went ahead and had the oil changed as well. After they finished, I started driving home and the engine light illuminated. Coincidence? Maybe. I took it back to have it looked at and Big O tells me it's the thermostat and after labor it will run me $700 plus. I decided to take it to a different place for 2nd look, just in case. Turns out it was a sensor and the thermostat was fine. Saved me over $500. In all, take your vehicle anywhere else but this Big O Tires store in Logan. read more

Went in for a front end alinement and was charged $70 the highest price I have ever seen for an alinement. After driving away the car still pulled hard to the right and the steering wheel was still off. The store denied any wrong doing. Dealing with big o tires was a lost cause I finally had to take the car to another shop and guess what ? The alinement was still off. I don't know what big o tires did with my car while it was in their shop but one thing is for sure they never touched my front end. read more

These guys are AWESOME. Twice they've saved our daughter who's in college in Logan. So helpful and super-efficient, friendly and honest, there wasn't even a charge for one of her visits. Another time, when she'd torn a hole in her tire, they didn't have a replacement in stock but got it there same day and had her back on the road in no time. Such peace of mind. Thanks, Big O ! :-) read more

My battery died a couple times, so I got my car jumped and went in to get it replaced. I waited almost 3 HOURS! There were several people in and out in the mean time, and there was more than one employee just standing around. Customer service was awful. Never going back read more

We came in with a flat tire and they fixed it for us in 30 minutes--at no charge! Great service, would definitely recommend.

These guys are awesome!!!! Big O is now going to be my go to place! They have helped me so many times with my tires that have been acting up and they were able to trouble shoot and fix the issue! I recommend these guys! They have nice professional staff, and are great at what they do! read more

Purchased tires asked them to check the alignment the sales person comes out stating I need inner tie rods and struts I told him to hold off so I could check myself. I checked the next day and they were in good shape. I immediately called the sales person who stated they needed to be replaced and told him that there was no reason to replace, he stated to take it back to him, but I ended taking to another tire store for alignment with no issues. Buyer be aware they are fabricating issues to make money at your expense. read more

I was in Logan visiting family when we realized we had a slow leak in one of our tires. The folks at Big-O were fantastic getting us seen quickly, patching the tire leak, and getting us back on the road. read more

These guys are amazing! I came in with a flat tire and they fixed it and added a tube 100 percent free of charge. I went home planning on installing the tire myself but found that my jack had broken so I went back in wallet in hand asking them to put the tire back on and once again it was free! I k ow where I will be buying the rest of my tires for life! read more

For the gentlemen that wanted his tire patched. Big O only watches out for the customer! They didn't want you to be driving a long and have the patch fail and be stranded. Yes, they could have patched the tire. If the patch is to close to the bend in the tire where the tread meets the side wall its up to the customer to make the call! Discount fixed the slow leak, they just don't care if your stuck on the side of a road in a snow storm. I've been going to BIG O for 25 years now. I've had good and bad experiences. No business is perfect. Anyone that thinks someone can please everyone is fooling themselves!! Ryan is the owner and he has always tried very hard to meet the needs of each customer! The prices on Tires are OK, better with coupons. if you get the right mechanic you have quick reliable service. The tire quality is great! The tires are made by Cooper! Keep in mind they have the most locations across the nation. Very nice if you travel and hit something in the road. They will replace for free! had it happen more than a dozen times! that makes three complete sets of tires I didn't have to buy! read more

I would like to thank the team at Big O Tire for all their help. I am a single woman and it is always very hard when it comes to "car issues". There is always the questions of: "Where do I go, who is going to treat me fair, who do I trust," along with several other concerns. I want to express my appreciation to the team at Big O for all of the individual help and concern I have received each and every time I take my car. The assistance and support that I receive when I take my car to have it checked for services such as oil, tires, front end alignments and other "stuff", is why I feel safe to do business with BIg O. They explain each service and why they need to be done and/or why everything is just fine with my car and I am good to go..... and I don't want to forget to mention the free tire rotation service which I love. I have been going to Big O in Logan for over 3 years and I come away always feeling calm. That is saying something! As a woman who needs help with her car.....THANK YOU Big O you will always have my business. Debra S read more

I had a very negative experience about Big O Tires. I went in to get my A/C checked on my car, because I had gotten a coupon in the mail that said they would check my A/C for free. So I went in there and they checked out my car, and the guy at the service desk(Tracy) told me the A/C system on was working fine and that there were no leaks in the system. I double asked him, are you sure there are no leaks. He said yes and also asked do you want us to charge it? I said yes, trusting Big O Tire to do a good Job. (Cause its the team you can trust) Well ten days later my A/C was blowing hot. I called them up, and they said that they had used an old machine that sounds like it didn't work very well cause it happen to several other customers. They told us that we could bring back in the car to be hooked up to the new machine. So we took the car back, and they said it had a leak in the system and that it needed some parts, and estimated it would be around a 1000 dollars to fix it. So I felt like I was being rip off, cause my A/C only lasted for 10 days. I asked for a refund, cause they had told me in the first place that my A/C system had no leaks. The other guy at the service desk(Kory) he was very rude to me. So don't go to Big O Tire cause there are only going to rip you off. read more